Rate and Review: Accc Insurance Company
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Accc Insurance Company Reviews: 17 Reviews
Having a lot of problems getting paid for a parking lot accident. They claim their insured won't take their calls and we are hear out of luck with nobody to be accountable for the damage. I see other have had the same problems,
-MR
I was hit by someone insured by this company. Insurance adjuster answers nine of my calls, never returns a message I had left, won't give me an estimate for the damages of my car, refuses to let me get my car in to a dealership because I don't physically have my title and its not coming up in the system, but yet I have a registration receipt. FING IDIOTS. I'm getting an attorney.
-madashell
Their insured rear-end my son. Their insured was ticketed. They refuse to pay because their insured refuses to cooperate.
-Larry
I have been with the company about 6months and last week some one broke my window out and damage the outside of my car really bad. This is the worst insurance company I have ever dealt with. I've been waiting 2 weeks just to get the appraiser out to look at it. When they finally help me get my car fixed I'm dropping them.
-Mantoya Jordan
Get an attorney is way easier.
-lawfirm
Absolute NIGHTMARE to deal with! Their claims adjuster - Glendora Matthews - is rude, discourteous, and downright a hateful person. She actually YELLED at me on the phone, and it was their client who hit me!!! I'm filing with the BBB today!
-Jessica
One of the worst companies to deal with when repairing a car. It would appear the company culture is to delay and not respond. DO NOT BUY THIS INSURANCE!!!
-Kevin
IM TRYING TO CALL AND CANT GET THREW WHATS UP WITH THIS..
-STEPHANIE CLARK
This is the worst company i have ever dealt with. I'm talking about the Dallas/Ft worht location. Very unprofessional. I do not want to pay for my rental car. and now they are not respondinbg to the body shop. They need to let the body shop know that the payment is coming ang will not do that. I was hit by their insured person. I'm so upset..
-TJohnson
Their client decided to let her son to drive without a license and hit my car. Four months later, I'm still dealing with it. It is ridicules. I VERY disappointed about their service and professional manner. I'm running out of reason not to file a complaint with the BBB.
-Cixi
I was hit by their client May 19,2011 and it has been a nightmare to deal with. They have not been wanting to pay for rental car,mdeical and now the towing charge for my car that they want me to pay!
I filed a complaint with the BBB, Texas Department of Insurance, Greg Abbott Texas State Attorney General, and Emily Aiken- FOx 26 Consumer Reporter. FIght back!
-Laura Berry Paredes
can i add one more car in my insurance?
-Maria Grove
This company is absoultley horrible... i had a claim with an adjuster irene hicks in san antonio... she was mean..rude.. and not helpful at all.. went to her manager he did know what was going on... called there home office in houston spoke with some jerk did not know his head from his a$$ if you are hit by one of their insureds get a lawyer.. the people they hire are not insurance quality people... ran a background check and one of their claims directors was in prison!!!!!!!!!!!!!
-john roberts
PAY ON LINE
-ROBERT BEAM
This company is a totally careless, and should be off the market. You go through so much trouble getting through to a person, and then the person refuses to help you. I was in a car accident with this company and my claim adjustor Lisa Davis refuses to help or even give me information about my case. I agree the only way to deal with this insurance company is with a lawyer immediately. VERY, VERY, VERY BAD INSURANCE COMPANY. DO NOT INSURE WITH THEM. PLEASE GO SOMEWHERE ELSE.
-Mr. John Doe
They SUCK!!!!!!!!!!!!!! and you are forced to give them at least one star to submit a review.
-Jane Doe
This company is absolutely horrible! I was hit by an individual who was insured with their company in February 2011 and they still have not paid me for the damages. This company could careless about you or your property. I would not recommend this company to anyone. If yor are hit by someone insured by them, I recommend you immediately get a lawyer. I only give them a one because that's the lowest the rating will allow.
-Dawnette Jackson
