American Continental Insurance Company

First of all American Continental is a very good company. Frank Medved leaves a nasty gram about my company. He called my commercial more than twice. One call my father received and one I received. He never tells either of us. We receive over 100 calls a week for quotes. Mr. Medveds name correct on the written application and there was a copy in his policy. On a couple pages American Continental had his name spelled Medvd. They sent out the corrected pages and this was not good enough for them. They had the insurance for 3 months. It clearly says on the policy that it has to be cancelled within 30 days for the initial premium to be reimbursed. If you were so unhappy they should not have kept it for almost 4 months. Better yet, after this has been all said and done, Franks wife calls me several months later and wants insurance again. Caution to all agents. These people are a major headache. Not worth the commission. P.S. Insurance companies have the insured social security number, address, date of birth, but they thought the company could deny a claim because they left the "e" out of his name. Its no wonder they live in a trailer park.

It is sad that the bad behavior of one agency in Ohio gives a good company like American Continental Insurance Company in Tennessee a poor rating. That agency should make things right for the customer.

0 No stars! First, the father & son dont communicate with each other, they are in the same office. They both showed up on our doorstep to give a contract for life insurance. Then, my name was spelled wrong on 3 sheets of the contract, which I called ben lipinski and told him i wanted corrected sheets, and he said "o the name doesnt matter, as long as we have his social security". I insisted the name be changed, and waited 2 months for this. After many mistakes by this company, we were very upset with the agent, so we cancelled the policy in December 2010 after paying $336.66 for 2 months premiums. January 2011, ben lipinski called and said we were ignorant to insurance. How can a agent talk like this to a client, or someone who is 72 years old. Think we should go to the Ohio Dept of Insurance, to get our $336.66 back, we are very upset at this!!