American National Property and Casualty Company

These people at Anpac are wothless thieves. They are no better than the people that burglurized us. Worthless bastards have their hands out when premiums are due but god forbid you have a legitimate claims. They are rejecting claim entirely because we don't have receipts for items every item that was stolen. How on green earth is somebody born in 1962 supposed to have a receipt for something that was purchased by his mother for his father almost sixty ago.

I have experience great customer service with all my claims. A home claim with hail, replaced siding and roof. 2 auto claims, fast professional service.

Difficult company to deal with, messes up the payments, yet doesnt want to give money back!

Do not do business with this company. They discriminate when it comes to paying claims, but are fine with taking anybody's money for the premium.

if you're gay or lesbian do not give your money to this company, they will not protect you at all http://www.youtube.com/watch?v=AffgIRbdCH0&feature=related

Insurance Company Ignores Lesbian Couple Who Had Home Burned Down in Alleged Arson by Michael Jones · February 24, 2011 Topics: Hate Crimes Share 1 15retweet 2,846 views Imagine going away for a nice getaway to celebrate your anniversary, only to return home and find that your dream house had been burned down by an arsonist, and that the word "QUEERS" had been spray-painted on your garage. That was the reality that Carol Ann and Laura Stutte faced several months ago, when they returned to their Tennessee home only to find that it had been burned down, with anti-gay graffiti left on the side of an adjacent garage. Nearly six months have gone by, and no one has been arrested for the crime. Moreover, the FBI won't confirm or deny whether they're investigating the incident as a hate crime. And to top it all off, the Stutte's insurance company, American National Property and Casualty (ANPC), has not processed the couple's claim on their house, despite the fact that the Stutte's ANPC policy guarantees coverage of living expenses for up to 24 months after a disaster like having your house burned to the ground by an arsonist. Talk about injustice all the way around. First and foremost, send a message to ANPC, letting the insurance company know that it's unacceptable for them to be dragging their feet on paying the Stutte's claim, and leaving the couple to pay all living expenses after their house was burned down. Metro Pulse has an emotional and in-depth feature story on the Stutte's situation. Much of the focus is on ANPC's disturbing lack of interest in helping their clients get back on their feet again after such a disaster. Indeed, Metro Pulse even reached out to the Senior Investigator at ANPC working on the Stutte's case, Stacy Jennings, but she failed to call the publication back. That gels with comments made in the piece by the Stutte's lawyer, Margaret Held, who also says that ANPC won't return any legal phone calls whatsoever. Is that really how the ANPC does business? A client has their house torched to the ground in an anti-gay arson, and the company takes more than five months (and counting) to pay out any sort of money? Shameful. The couple has also filed a lawsuit directed at the person who they think burned their house to the ground -- their former neighbor, Janice Millsaps. In the complaint, the Stuttes document a history of homophobic taunts and threats by Millsaps that are quite disturbing. They say that one month before their home was set on fire, Millsaps came up to them and said, "Do you know what is better than one dead queer? Two dead queers.” It gets worse. The Stuttes allege that Millsaps also threatened to poison their dogs (and one dog did eventually die from what appeared to be a poisoning); that Millsaps bragged about dead bodies in the hills near their home; and that after the fire, Millsaps taunted the couple by pointing at the burned down house and laughing. Obviously a court of law will determine whether Millsaps is guilty or not (either that, or police will finally make an arrest in the case). But given the experience that the Stuttes went through, it's all the more tragic that their insurance company has been so unresponsive. Indeed, as the Metro Pulse article notes, the couple has had to pay out of pocket not only their house payment, but also $900 rent per month on the place they're currently living in. ANPC also forced the couple to leave a temporary safehouse they were in right after the arson, giving the couple one week to find alternative lodging. That's bad business. And ANPC deserves to hear from folks, letting them know that this is no way for any company, let alone an insurance company, to behave. Please join us in supporting the Stuttes by signing this petition to ANPC now, demanding that the company pay the Stuttes their rightful claim. And check out the video below (courtesy of ManicSquirrel) which shows what the Stutte's home looked like before the arson, and tragically, what it looked life after.