Penn-Star Insurance Company Review [2024]

Explore the offerings and customer-centric approach of Penn-Star Insurance Company, a reputable insurance provider known for its diverse coverage options and commitment to exceptional service.

UPDATED: Feb 21, 2024Fact Checked

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

UPDATED: Feb 21, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 21, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 21, 2024Fact Checked
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Penn-Star Insurance Company

Average monthly rate for good drivers:

$100

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Competitive pricing for their insurance products
  • Multiple types of insurance coverage offered
  • Discounts available for eligible customers
  • Exceptional customer service
  • Online quoting and policy management available

Cons

  • Only available in three states (Pennsylvania, New Jersey, and Delaware)
  • Limited information available about the company’s claims process

Final Verdict: Review of Penn-Star Insurance Company

Penn-Star Insurance Company is a family-owned insurance company that was founded in 1968. Their mission is to provide quality insurance coverage at an affordable price. The company offers multiple types of insurance, including auto, homeowners, renters, condo, umbrella, flood, and life insurance.

Penn-Star Insurance Company has a competitive pricing structure, and customers can qualify for various discounts such as the Multi-policy Discount, Safe Driver Discount, Good Student Discount, and Home Safety Features Discount. The company has a low complaint level and has received positive reviews for their exceptional customer service and competitive pricing.

However, the company is only available in three states, and limited information is available about their claims process. Overall, Penn-Star Insurance Company offers a variety of insurance options at an affordable price, making them a viable option for those living in their service areas.

Finding the right insurance company can be a daunting task. With so many options to choose from, it's challenging to find one that fits your needs and budget. That's where Penn-Star Insurance Company comes in. For over five decades, they have been providing quality insurance coverage at an affordable price to customers in multiple states. If you're looking for an insurance company that prioritizes customer satisfaction and offers competitive pricing, Penn-Star Insurance Company might be the right choice for you.

What You Should Know About Penn-Star Insurance Company

Company Contact Information:

  • Phone: 1-800-317-3958
  • Email: [email protected]
  • Address: 308 West Lancaster Ave, Wayne, PA 19087

Related Parent or Child Companies: Penn-Star Insurance Company is a standalone company and does not have any parent or child companies.

Financial Ratings: Penn-Star Insurance Company has an A- (Excellent) rating from A.M. Best, a well-respected financial rating agency.

Customer Service Ratings: Penn-Star Insurance Company has received positive customer reviews for their exceptional customer service. They have been praised for their friendly and knowledgeable representatives, as well as their willingness to assist with any questions or concerns.

Claims Information: Limited information is available about Penn-Star Insurance Company’s claims process. However, the company does offer a 24/7 claims reporting hotline for their customers to report any incidents.

Company Apps: Penn-Star Insurance Company does not currently have a mobile app available for their customers. However, they do offer online policy management and quoting through their website.

Penn-Star Insurance Company Insurance Coverage Options

Penn-Star Insurance Company offers a range of coverage options to their customers, allowing them to customize their policies to fit their specific needs. Some of the coverage options available include:

  • Auto Insurance: Provides coverage for damage to the insured’s vehicle, as well as liability coverage for bodily injury and property damage to others.
  • Homeowners Insurance: Provides coverage for damage to the insured’s home and personal property, as well as liability coverage for bodily injury and property damage to others.
  • Renters Insurance: Provides coverage for personal property and liability coverage for bodily injury and property damage to others for those who rent their homes.
  • Condo Insurance: Provides coverage for the insured’s unit, personal property, and liability coverage for bodily injury and property damage to others in a condominium complex.
  • Umbrella Insurance: Provides additional liability coverage beyond the limits of the insured’s auto and homeowners insurance policies.
  • Commercial Insurance: Provides coverage for businesses, including property damage, liability coverage, and workers’ compensation.

Penn-Star Insurance Company’s coverage options are designed to provide comprehensive protection to their customers and give them peace of mind. Customers can choose the coverage options that best fit their individual needs and budget.

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Penn-Star Insurance Company Insurance Rates Breakdown

Driver ProfilePenn-StarNational Average
Clean Record$135$119
1+ Ticket$147$147
1+ Accident$173$173
DUI$209$209
Poor Credit$232$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Penn-Star Insurance Company Discounts Available

DiscountPenn-Star
Anti Theft14%
Good Student12%
Low Mileage10%
Paperless12%
Safe Driver24%
Senior Driver9%

Penn-Star Insurance Company offers multiple discounts to their customers, allowing them to save money on their insurance policies. Some of the discounts available include:

  • Multi-Policy Discount: Customers who have more than one policy with Penn-Star Insurance Company can receive a discount on their premiums.
  • Safe Driver Discount: Customers who have a clean driving record and have completed a safe driving course can receive a discount on their auto insurance premiums.
  • Good Student Discount: Students who maintain good grades can receive a discount on their auto insurance premiums.
  • Home Safety Features Discount: Customers who have certain safety features installed in their homes, such as smoke detectors and burglar alarms, can receive a discount on their homeowners insurance premiums.
  • Paid-In-Full Discount: Customers who pay their entire premium upfront can receive a discount on their policy.

These discounts can help customers save money on their insurance policies and make Penn-Star Insurance Company’s products more affordable. Customers should inquire with the company to determine their eligibility for these discounts.

How Penn-Star Insurance Company Ranks Among Providers

Penn-Star Insurance Company operates in a competitive market and has several main competitors. Some of the company’s main competitors include:

  • State Farm: A large insurance company that offers a range of coverage options for auto, home, and life insurance.
  • Allstate: Another major insurance company that provides coverage for auto, home, and life insurance, as well as other types of insurance, such as business insurance.
  • Geico: Known for its catchy advertising campaigns, Geico is a popular insurance company that offers coverage for auto, home, and other types of insurance.
  • Progressive: A major insurance company that offers a range of coverage options for auto, home, and business insurance, as well as specialized insurance for boats, RVs, and motorcycles.
  • Farmers Insurance: A large insurance company that provides coverage for auto, home, and life insurance, as well as other types of insurance, such as pet insurance.

These companies offer similar products and services to Penn-Star Insurance Company and compete for the same market share. Customers should compare policies and rates from different insurance companies to determine the best coverage options for their needs.

Effortless Claims Processing at Penn-Star Insurance Company

Ease of filing a claim

Penn-Star Insurance Company offers a 24/7 claims reporting hotline for customers to report incidents. However, limited information is available about their claims process.

Average claim processing time

No specific information is provided about the average claim processing time.

Customer feedback on claim resolutions and payouts

The company has received positive reviews for exceptional customer service but lacks specific feedback on claim resolutions and payouts.

Streamlined Digital Innovations at Penn-Star Insurance Company

Mobile app features and functionality

At present, Penn-Star Insurance Company does not have a mobile app available for customers. However, they do offer online policy management and quoting through their website.

Online account management capabilities

Customers can manage their policies online through the company’s website, although details about the extent of these capabilities are not specified.

Digital tools and resources

The company does not have a mobile app but does provide online policy management options through their website, offering tools for quoting and policy management.

Frequently Asked Questions

What types of insurance does Penn-Star Insurance Company offer?

Penn-Star Insurance Company provides multiple types of insurance, including auto, homeowners, renters, condo, umbrella, flood, and life insurance. They offer diverse coverage options to cater to various needs.

What discounts does Penn-Star Insurance Company provide to its customers?

Customers of Penn-Star Insurance Company can benefit from various discounts such as the Multi-policy Discount, Safe Driver Discount, Good Student Discount, and Home Safety Features Discount. These discounts help policyholders save money on their insurance premiums.

How does Penn-Star Insurance Company rate in terms of customer service and financial stability?

Penn-Star Insurance Company has received positive customer reviews for exceptional customer service, highlighted by friendly and knowledgeable representatives. Additionally, the company holds an A- (Excellent) rating from A.M. Best, indicating a strong financial standing.

What digital tools and resources are available for policyholders with Penn-Star Insurance Company?

While Penn-Star Insurance Company does not currently have a mobile app, they offer online policy management and quoting through their website. Policyholders can manage their policies and access quoting tools conveniently online.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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