Aetna Life Insurance Company: Customer Ratings & Reviews [2024]

Protect Your Loved Ones with Aetna Life Insurance: Comprehensive Coverage and Customizable Options for Your Unique Needs

UPDATED: Jan 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 3, 2024Fact Checked

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

UPDATED: Jan 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 3, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 3, 2024Fact Checked
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Aetna Life Insurance Company

Average monthly rate for healthy individuals:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Wide range of life insurance products to choose from
  • Online quotes and applications available
  • Offers coverage for people with pre-existing health conditions
  • Provides flexible payment options

Cons

  • Higher premiums compared to some competitors
  • Not available in all states
  • Underwriting process can be lengthy and require a medical exam

Final Verdict: Review of Aetna Life Insurance Company

Aetna Life Insurance Company is a top-rated provider worth considering for reliable life insurance coverage. With a history of more than 160 years in the insurance industry, Aetna offers a range of customizable policies to fit your unique needs. The company offers term life insurance, whole life insurance, universal life insurance, and group life insurance. Aetna’s commitment to innovation, diversity, and social responsibility has earned it recognition as one of the world’s most ethical companies by the Ethisphere Institute.

Aetna Life Insurance Company is a well-established insurance company that provides a range of insurance products, including life insurance, health insurance, dental insurance, and vision insurance. Aetna Life Insurance Company has been in the insurance business for over 160 years, and has a strong reputation for providing quality insurance products at an affordable price. In this article, we will provide a comprehensive review of Aetna Life Insurance Company, including its history, mission, products and services, costs, discounts, customer reviews, and more. Whether you're considering purchasing insurance from Aetna Life Insurance Company or are simply interested in learning more about the company, this article is for you.

What You Should Know About Aetna

Company contact information:

Related parent or child companies:

  • Aetna is a subsidiary of CVS Health, a leading healthcare company in the United States.

Financial ratings:

  • Aetna has received an A rating from A.M. Best, an A+ rating from Standard & Poor’s, and an A1 rating from Moody’s.

Customer service ratings:

  • Aetna has a rating of 3.9 out of 5 stars on ConsumerAffairs based on over 1,400 customer reviews.
  • Aetna has a rating of 3.8 out of 5 stars on Trustpilot based on over 700 customer reviews.

Claims information:

  • Aetna offers an online claims center where customers can submit claims and track their status.
  • Customers can also submit claims by mail or fax.

Company apps:

  • Aetna offers several mobile apps, including the Aetna Health app, the Aetna Dental app, and the iTriage app, which provides information on symptoms and healthcare providers.

Aetna Insurance Coverage Options

Aetna Life Insurance Company offers a range of life insurance products and services to fit the needs of individuals, families, and businesses. Here are the main products and services they offer:

  • Term life insurance: Aetna’s term life insurance policies offer coverage for a specific period, typically ranging from 10 to 30 years. These policies provide a death benefit to the beneficiary if the insured dies during the coverage period. Aetna’s term life insurance policies are customizable to fit your needs, with options for level or decreasing coverage amounts and the ability to convert to a permanent policy.
  • Whole life insurance: Aetna’s whole life insurance policies provide lifelong coverage and a guaranteed death benefit. These policies also accumulate cash value over time, which you can borrow against or use to pay premiums.
  • Universal life insurance: Aetna’s universal life insurance policies offer flexible premiums and death benefits. These policies also accumulate cash value over time, which you can use to pay premiums, borrow against, or withdraw.
  • Group life insurance: Aetna offers group life insurance policies to businesses of all sizes. These policies provide coverage for employees and their families and can be customized to fit the needs of the business.

Aetna’s pricing varies based on factors such as age, health, and coverage amount, and it is available in all 50 states. The company also offers a range of discounts, including multi-policy, healthy lifestyle, family, and loyalty discounts.

Read more: Aetna vs. Health Net Insurance Company

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Aetna Discounts Available

Aetna offers a range of discounts to its customers, including:

  • Multi-policy discount: Save up to 15% when you bundle multiple policies.
  • Healthy lifestyle discount: Save up to 25% if you meet certain health criteria, such as not smoking, maintaining a healthy weight, and regularly exercising.
  • Family discount: Save up to 10% on life insurance premiums for every family member you add to your policy.
  • Loyalty discount: Save up to 5% if you’ve been an Aetna policyholder for a certain number of years.

How Aetna Ranks Among Providers

As one of the largest life insurance providers in the United States, Aetna Life Insurance Company has several competitors in the industry. Here are some of the main competitors of Aetna:

  • MetLife: MetLife is a global insurance and financial services company that offers life insurance, as well as dental, vision, and disability insurance. They are one of the largest life insurance providers in the United States and offer policies to individuals and businesses.
  • Prudential: Prudential is a financial services company that offers a wide range of insurance and investment products. They offer individual and group life insurance policies, as well as retirement and annuity products.
  • New York Life: New York Life is a mutual insurance company that offers a range of life insurance policies, including term, whole, and universal life insurance. They also offer retirement and investment products.
  • Northwestern Mutual: Northwestern Mutual is a financial services company that offers life insurance, disability insurance, and long-term care insurance. They also offer investment and retirement planning services.
  • State Farm: State Farm is a large insurance company that offers a range of insurance products, including life insurance, auto insurance, and home insurance. They offer term and permanent life insurance policies and have a large network of agents throughout the United States.

Overall, Aetna faces tough competition from these and other established players in the life insurance industry, but their long history and strong reputation as a reliable provider make them a top choice for many customers.

Frequently Asked Questions

What types of life insurance does Aetna offer?

Aetna offers term life insurance, whole life insurance, universal life insurance, and group life insurance.

What factors affect the cost of my life insurance policy?

The cost of your life insurance policy will depend on factors such as your age, health, lifestyle, coverage amount, and policy type.

Does Aetna offer any discounts on life insurance?

Yes, Aetna offers a range of discounts, including multi-policy, healthy lifestyle, family, and loyalty discounts.

What states does Aetna offer life insurance in?

Aetna offers life insurance in all 50 states.

Where can I find customer ratings and reviews for Aetna Life Insurance Company?

Customer ratings and reviews for Aetna Life Insurance Company can typically be found on various platforms, including independent review websites, social media platforms, and the Better Business Bureau (BBB) website. These sources often provide insights into the experiences and satisfaction levels of policyholders.

How can I assess the customer ratings and reviews for Aetna Life Insurance Company?

To assess customer ratings and reviews for Aetna Life Insurance Company, you can read individual experiences shared by policyholders. Look for patterns and common themes in the reviews to get a sense of the overall satisfaction level. Pay attention to aspects such as policy options, customer service, claims process, and pricing.

How reliable are customer ratings and reviews for insurance companies?

Customer ratings and reviews provide subjective opinions and experiences of individuals, and their reliability can vary. It’s essential to consider a large number of reviews and look for consistent feedback across different platforms. Verified reviews and ratings from reputable sources like the Better Business Bureau (BBB) can offer more credibility.

How can I use customer ratings and reviews in my decision-making process?

Customer ratings and reviews can be used as a valuable resource to gain insights into the experiences of others with Aetna Life Insurance Company. They can help you identify potential strengths and weaknesses, but it’s important to balance them with other factors like policy features, pricing, financial stability, and your specific insurance needs.

Can I contact Aetna Life Insurance Company directly for more information?

Yes, if you have specific questions or need more information about Aetna Life Insurance Company’s life insurance products and services, it’s recommended to contact their customer service directly. They can provide detailed information based on your individual requirements and address any concerns you may have.

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Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

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