American Access Casualty Company: Customer Ratings & Reviews [2025]

American Access Casualty Company (AACC) is a company that offers affordable and reliable insurance coverage options to individuals and families who may have difficulty obtaining coverage from other insurance providers. The company was founded in Illinois in 1999 and has since expanded its services to several other states.

AACC offers various types of insurance policies, including auto, homeowners, renters, umbrella, and commercial auto insurance. The cost of insurance depends on several factors, including the type of coverage needed and the customer’s location, age, driving record, and type of vehicle.

AACC also provides discounts to customers who qualify, such as multi-car policies, safe driving records, good student records, anti-theft devices, and paid-in-full policies. However, customers should be aware of the mixed reviews and higher than average complaint rates.

What You Should Know About American Access Casualty Company

Company Contact Information:

• Phone: 888-663-5443
• Website: https://www.aains.com/
• Email: [email protected]
• Mailing Address: American Access Casualty Company, 821 W. Lake St., Chicago, IL 60607

Parent or Child Companies:

American Access Casualty Company is a subsidiary of American Access Casualty Group, which also includes the following companies:

• American Access Casualty Company Insurance Company of Illinois
• American Access Casualty Company Insurance Company of Indiana
• American Access Casualty Company Insurance Company of Texas
• American Access Casualty Company Insurance Company of Nevada
• American Access Casualty Company Insurance Company of Arizona

Financial Ratings: A.M. Best Rating: A- (Excellent)

Customer Service Ratings: Mixed customer reviews regarding customer service, but overall considered to be friendly.

Claims Information: Mixed customer reviews regarding claims and billing issues.

Company Apps: There was no mention of any mobile apps offered by American Access Casualty Company.

Read more: American Casualty Company of Reading, Pennsylvania: Customer Ratings & Reviews

American Access Casualty Company Insurance Coverage Options

American Access Casualty Company offers a variety of insurance coverage options to meet the needs of their customers. Here is a bullet list of the coverage options mentioned in the article:

• Auto insurance: AACC offers liability, collision, comprehensive, uninsured/underinsured motorist, and personal injury protection coverage for vehicles.
• Homeowners insurance: AACC offers coverage for damage to the structure of the home, personal property, liability, medical payments, and additional living expenses.
• Renters insurance: AACC offers coverage for personal property, liability, and additional living expenses for renters.
• Umbrella insurance: AACC offers additional liability coverage for customers who need more protection than their standard policies provide.
• Commercial auto insurance: AACC offers coverage for businesses that have company vehicles.

It is important to note that coverage options and availability may vary depending on the customer’s location and specific policy needs.

Read more:

• American Access Auto Insurance Review

American Access Casualty Company Insurance Rates Breakdown

American Access Casualty Company Discounts Available

American Access Casualty Company offers various discounts to help customers save money on their insurance premiums. Here is a bullet list of the discounts mentioned in the article:

• Multi-car discount: customers who insure more than one vehicle with AACC may be eligible for a discount on their premium.
• Safe driver discount: customers with a good driving record and no accidents or violations may qualify for a safe driver discount.
• Good student discount: customers with a high grade point average or on the honor roll may qualify for a good student discount.
• Anti-theft device discount: customers who install anti-theft devices on their vehicle may be eligible for a discount.
• Paid-in-full discount: customers who pay their annual premium in full upfront may qualify for a discount.

How American Access Casualty Company Ranks Among Providers

American Access Casualty Company competes with other insurance companies that offer similar products and services. Here are a few potential competitors that come to mind:

• Geico: Geico is a well-known insurance company that offers auto, homeowners, renters, and umbrella insurance policies. They are known for their competitive rates and easy-to-use website and mobile app.
• State Farm: State Farm is another popular insurance company that offers auto, homeowners, renters, and umbrella insurance policies. They have a large network of agents and a reputation for providing excellent customer service.
• Progressive: Progressive is known for its auto insurance policies, but also offers homeowners, renters, and umbrella insurance. They are known for their competitive rates and the ability to customize policies to fit individual needs.
• Allstate: Allstate is another major insurance company that offers auto, homeowners, renters, and umbrella insurance policies. They have a large network of agents and are known for providing comprehensive coverage options.

It is important to note that the competitive landscape of the insurance industry is constantly evolving and there may be other companies that American Access Casualty Company competes within different regions or for specific types of coverage.