American Family Connect Property and Casualty Insurance Company Review (2024)

American Family Connect Property and Casualty Insurance Company stands out as a premier insurance provider, delivering personalized coverage for homes, autos, and renters with a commitment to swift claims processing, extensive discounts, and unwavering customer satisfaction.

UPDATED: Jan 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 7, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Jan 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 7, 2024Fact Checked
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American Family Connect Property and Casualty Insurance Company

Average monthly rate for homeowners:

$100

A.M. Best rating:

A.M. Best Rating: A

Complaint level:

Low

Pros

  • Tailored insurance solutions for individual needs
  • Swift and caring claims processing
  • Network of trusted repair professionals
  • Comprehensive coverage options
  • Bundling discounts for home and auto insurance

Cons

  • Limited coverage in certain regions
  • Online account management could be more user-friendly
  • Fewer digital tools compared to some competitors

Final Verdict: Review of American Family Connect Property and Casualty Insurance Company

Discover the comprehensive insurance offerings of American Family Connect Property and Casualty Insurance Company in this detailed article. From safeguarding your home and automobile to protecting your personal belongings through renters insurance, American Family Connect covers it all.

With a commitment to tailored solutions, swift claims processing, and a network of trusted repair professionals, they stand out in the competitive insurance landscape. Explore the benefits of bundling policies, enjoy discounts for safe driving and home security, and take advantage of their user-friendly approach to insurance management.

Whether you’re a homeowner, a renter, or a car owner, American Family Connect’s array of coverage options and customer-focused services provide the protection and peace of mind you deserve.

What You Should Know About American Family Connect Property and Casualty Insurance Company

Company Contact Information

  • Company name: American Family Connect Property and Casualty Insurance Company
  • Website: www.amfam.com
  • Customer service: For general inquiries and customer service, you can reach American Family Connect at 1-800-MYAMFAM.
  • Claims assistance: To file a claim or get assistance with a claim, visit their claims page for detailed instructions.

Related Parent or Child Companies

  • American Family Connect Property and Casualty Insurance Company is a subsidiary of the American Family Insurance Group.

Financial Ratings

  • AM Best: The company has received an A rating from AM Best, highlighting its excellent financial strength and stability.

Customer Service Ratings

  • J.D. Power: American Family Connect consistently receives high scores for customer satisfaction in J.D. Power’s insurance industry surveys.
  • Better Business Bureau (BBB): The company holds a solid rating with the BBB, reflecting its commitment to resolving customer concerns.

Claims Information

  • Online claims: Claims can be filed conveniently through the online claims portal.
  • 24/7 Claims assistance: For immediate assistance, their 24/7 claims hotline is available at 1-800-MYAMFAM.

Company Apps

American Family Connect Property and Casualty Insurance Company Insurance Coverage Options

American Family Connect Property and Casualty Insurance Company provides a wide range of coverage options to suit various insurance needs. Here are the coverage options offered by the company:

Home Insurance:

  • Comprehensive coverage for your dwelling and other structures.
  • Protection against natural disasters, theft, vandalism, and more.
  • Additional living expense coverage to support you during repairs.

Auto Insurance:

  • Liability coverage to handle third-party injuries and property damage.
  • Collision coverage for repair costs after accidents.
  • Comprehensive coverage against theft, vandalism, and natural incidents.

Renters Insurance:

  • Coverage for personal belongings against theft or damage.
  • Liability protection if accidents occur within your rental space.

Umbrella Insurance:

  • Extended liability coverage beyond standard policies.
  • Safeguarding your assets against lawsuits and substantial claims.

Personal Liability Insurance:

  • Protection in case you’re held accountable for accidents.
  • Coverage that extends to legal expenses and settlements.

Each coverage option is designed to address specific scenarios and offer the necessary protection to secure your assets, providing you with peace of mind in an unpredictable world.

Read more: American Family Connect Insurance Company Review

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American Family Connect Property and Casualty Insurance Company Insurance Rates Breakdown

Driver ProfileAmerican Family Connect Property and CasualtyNational Average
Clean Record$120$119
1+ Ticket$160$147
1+ Accident$180$173
DUI$200$209
Poor Credit$206$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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American Family Connect Property and Casualty Insurance Company Discounts Available

DiscountAllied World National Assurance
Anti Theft8%
Good Student14%
Low Mileage10%
Paperless6%
Safe Driver15%
Senior Driver11%

Read more: Allied World National Assurance Company Review

American Family Connect Property and Casualty Insurance Company values its customers and offers various discounts to help you save on your insurance premiums. Here are some of the discounts you can take advantage of:

  • Bundling Discount: Combine your home and auto insurance policies for potential savings.
  • Safe Driver Discount: Earn rewards for maintaining a clean driving record without accidents or violations.
  • Multi-Vehicle Discount: Insure multiple vehicles under the same policy to receive a discounted rate.
  • Good Student Discount: Students with good academic performance can enjoy lower premiums.
  • Home Security Discount: Install security devices in your home to reduce the cost of your home insurance.
  • Paperless Billing Discount: Opt for paperless billing and manage your policies online for added savings.
  • Pay-in-Full Discount: Pay your annual premium in one lump sum to receive a discount.
  • Loyalty Discount: Stay with American Family Connect for a certain period to qualify for loyalty rewards.
  • Safety Features Discount: Equip your vehicle with safety features like anti-lock brakes and airbags for reduced rates.
  • Renewal Discount: Renew your policy with American Family Connect to access renewal discounts.

These discounts can significantly lower your insurance costs while still providing you with comprehensive coverage. Be sure to inquire about available discounts when customizing your insurance policy to maximize your savings.

How American Family Connect Property and Casualty Insurance Company Ranks Among Providers

American Family Connect Property and Casualty Insurance Company operates in a competitive landscape within the insurance industry. Several companies vie for the attention of customers seeking property and casualty insurance solutions. Here are some of the company’s main competitors:

  • State Farm: State Farm is one of the largest and most recognizable insurance providers in the United States. With a wide range of coverage options and a strong emphasis on customer service, State Farm competes directly with American Family Connect. State Farm’s extensive network of agents and variety of discounts make it a formidable competitor.
  • Allstate: Allstate is another prominent player in the insurance industry, offering a variety of coverage options, including home, auto, and renters insurance. With a strong online presence and a range of digital tools, Allstate caters to customers seeking convenience and comprehensive coverage.
  • Progressive: Progressive is known for its innovative approach to insurance, particularly in the auto insurance sector. With features like usage-based insurance and a focus on technology, Progressive attracts tech-savvy customers who are looking for unique coverage options and competitive rates.
  • Geico: Geico is renowned for its humorous advertising campaigns and competitive pricing. As a direct-to-consumer insurance provider, Geico offers simplicity and convenience to customers who prefer managing their policies online.
  • Nationwide: Nationwide offers a range of insurance products, including property and casualty coverage. With a focus on personalized service and flexible policies, Nationwide competes by offering tailored solutions to meet individual needs.
  • Liberty Mutual: Liberty Mutual offers various insurance options, including home and auto coverage. With a commitment to customer-centric service and a wide range of coverage choices, Liberty Mutual is a notable competitor in the insurance market.
  • Farmers Insurance: Farmers Insurance provides a variety of insurance solutions, including home, auto, and renters coverage. The company’s emphasis on personalized service and its network of local agents make it a competitor for customers seeking a more personalized approach to insurance.

These competitors, along with others in the insurance industry, contribute to a dynamic market where American Family Connect strives to stand out through its unique offerings, customer service, and coverage options tailored to individual needs.

American Family Connect Property and Casualty Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

American Family Connect Property and Casualty Insurance Company prioritizes customer convenience when it comes to filing insurance claims. They offer multiple channels for claim submission, ensuring that policyholders can choose the method that suits them best.

Whether you prefer the convenience of filing claims online, the personal touch of speaking with a representative over the phone, or the ease of using their mobile app, American Family Connect makes the process as smooth as possible.

Average Claim Processing Time

One of the key factors that set American Family Connect apart is their swift claim processing. Policyholders can expect timely and efficient handling of their claims, reducing the stress associated with unexpected events. The company is committed to minimizing disruption to your daily life by promptly processing and resolving claims.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a crucial indicator of an insurance company’s performance, especially when it comes to claim resolutions and payouts. American Family Connect takes pride in its commitment to customer satisfaction.

Policyholders have provided valuable feedback on their experiences with claim resolutions and payouts, highlighting the company’s dedication to providing fair and satisfactory outcomes.

Digital and Technological Features of American Family Connect Property and Casualty Insurance Company

Mobile App Features and Functionality

American Family Connect offers a user-friendly mobile app that empowers policyholders with a range of features and functionalities. From accessing policy information to filing claims on the go, the app enhances the overall insurance experience. It provides convenience and accessibility, allowing customers to manage their insurance needs with ease.

Online Account Management Capabilities

Managing your insurance policies and accounts online has never been easier. American Family Connect’s online account management capabilities provide policyholders with a centralized platform to view and update their policies, track claims, and access important documents.

This digital convenience simplifies the insurance management process and keeps customers informed and in control.

Digital Tools and Resources

In today’s digital age, having access to relevant and helpful resources is essential. American Family Connect provides a wealth of digital tools and resources to assist policyholders in making informed decisions.

From educational materials about insurance options to calculators that help you assess your coverage needs, these digital assets empower customers to navigate their insurance journey confidently.

Frequently Asked Questions

What makes American Family Connect stand out from other insurers?

American Family Connect distinguishes itself through a commitment to personalized protection. Unlike one-size-fits-all approaches, we tailor insurance solutions to your unique needs. Our quick and caring claims processing, coupled with a network of reliable professionals, ensures that you receive the support you need when it matters most.

How do I navigate the claims process after an accident?

Navigating the claims process with American Family Connect is straightforward. Reach out to us via phone or through our website, and our dedicated claims team will guide you through the necessary steps. We prioritize efficiency to process your claim swiftly, minimizing disruptions to your daily life.

Can I enjoy discounts by bundling home and auto insurance?

Bundling your home and auto insurance policies with American Family Connect not only simplifies your coverage but also leads to substantial savings. Our agents are ready to assist you in creating a bundled policy that aligns with your requirements and budget.

What factors are considered when determining my insurance premium?

Several factors contribute to determining your insurance premium, including your location, coverage type, deductible, driving record, credit history, and the make and model of your insured property. American Family Connect’s agents provide detailed insights into how these factors influence your premium.

Is renters insurance necessary if I don’t own many valuables?

Yes, renters insurance remains beneficial even if you don’t own high-value items. It extends beyond protecting personal belongings to providing liability coverage for accidents within your rental. Additionally, it offers peace of mind by ensuring that unexpected events are financially manageable.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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