American International Insurance Company: Customer Ratings & Reviews [2024]

American International Insurance Company (AIG) continues to be your trusted source for comprehensive insurance coverage, protecting what matters most with a legacy of expertise and innovation.

UPDATED: Feb 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 23, 2024Fact Checked

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

UPDATED: Feb 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 23, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 23, 2024Fact Checked
3.8
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American International Group, Inc. (AIG)

Average monthly rate for good drivers:

$100

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Comprehensive coverage options for life, property, casualty, and specialty insurance
  • Competitive pricing for insurance products
  • Global presence and financial strength
  • Responsive customer service available 24/7
  • Customizable coverage options for individuals and businesses

Cons

  • Limited availability in some states
  • Discounts may not be applicable to all customers
  • Multi-policy bundling may be required for maximum discount
  • Some customers may have specific coverage needs not offered by AIG
  • Claims handling process may vary based on individual circumstances.

Final Verdict: Review of American International Group, Inc. (AIG)

American International Insurance Company (AIG) is a leading insurance provider with a strong history and global presence. With a mission to provide comprehensive coverage options for life, property, casualty, and specialty insurance, AIG offers competitive pricing and responsive customer service. While their average annual rates are reasonable, discounts may not be applicable to all customers, and availability may vary by state. Overall, AIG is a reputable insurance company with a low complaint level and customizable coverage options for individuals and businesses. With its pros and cons carefully considered, AIG is a trusted choice for insurance needs.

As you explore your insurance options, it's crucial to consider a reliable and reputable provider. American International Insurance Company is a leading insurance company with a rich history of providing comprehensive coverage and exceptional customer service. With a wide range of insurance products, competitive pricing, and a global presence, American International Insurance Company is a trusted choice for individuals and businesses alike.

What You Should Know About American International Group, Inc. (AIG)

Company Contact Information:

  • Website: www.aig.com
  • Phone: 1-800-888-2452
  • Mailing Address: American International Group, Inc., 175 Water Street, New York, NY 10038

Related Parent or Child Companies: AIG is the parent company of multiple subsidiaries, including AIG Property Casualty and AIG Life & Retirement. (For more information, read our “AIG Property Casualty Company Review“).

Financial Ratings:

  • A.M. Best Rating: A (Excellent)
  • Standard & Poor’s Rating: A+ (Strong)
  • Moody’s Rating: A2 (Good)

Customer Service Ratings: AIG has a responsive customer service team available 24/7, with positive customer reviews for their prompt and helpful assistance.

Claims Information: AIG provides a streamlined claims handling process, with online and phone options for reporting claims. The company aims to settle claims fairly and efficiently, but the processing time may vary based on individual circumstances.

Company Apps: AIG offers a mobile app called “AIG Mobile” which allows customers to access their policy information, report claims, and request assistance on-the-go. The app is available for download on both iOS and Android devices. (For more information, read our “AIG Assurance Company Review“).

American International Group, Inc. (AIG) Insurance Coverage Options

At AIG, we understand that life is full of uncertainties, and that’s why we’ve crafted a suite of insurance offerings to provide you with peace of mind in every aspect. Our commitment to safeguarding what matters most to you extends across various domains, ensuring that you’re covered no matter the twists and turns life may bring.

  • Auto Insurance: AIG offers comprehensive coverage for personal and commercial vehicles, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and more. They also offer optional add-ons such as rental car coverage, roadside assistance, and gap coverage.
  • Home Insurance: AIG provides coverage for homeowners, including dwelling coverage, personal property coverage, liability coverage, and additional living expenses coverage. They also offer optional coverage for valuable items, flood insurance, and earthquake insurance.
  • Life Insurance: AIG offers various types of life insurance, including term life insurance, whole life insurance, and universal life insurance, to provide financial protection to individuals and their families in the event of death or disability.
  • Property Insurance: AIG offers property insurance coverage for commercial properties, including office buildings, retail spaces, industrial properties, and more. Coverage options may include property damage, business interruption, general liability, and more.
  • Casualty Insurance: AIG offers casualty insurance coverage for businesses, including general liability, product liability, professional liability, workers’ compensation, and more.
  • Specialty Insurance: AIG provides specialty insurance coverage for unique risks, such as aviation insurance, marine insurance, cyber insurance, and more, tailored to the specific needs of businesses and individuals.

Coverage options may vary by state and policy, and it’s important to consult with AIG directly to determine the coverage options that best suit individual needs and requirements. (For more information, read our “AIG Specialty Insurance Company Review“).

Read more: American Fire and Casualty Company: Customer Ratings & Reviews

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American International Group, Inc. (AIG) Insurance Rates Breakdown

Driver ProfileAmerican International Insurance CompanyNational Average
Clean Record$200$119
1+ Ticket$240$147
1+ Accident$300$173
DUI$370$209
Poor Credit$344$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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American International Group, Inc. (AIG) Discounts Available

DiscountAmerican International Insurance Company
Anti Theft10%
Good Student15%
Low Mileage13%
Paperless9%
Safe Driver20%
Senior Driver10%

At AIG, we believe in rewarding our valued customers with more than just comprehensive coverage. We’ve designed a range of discounts that not only provide financial benefits but also recognize your commitment to safety, responsibility, and loyalty. Explore the exclusive discounts tailored to enhance your insurance experience:

  • Multi-Policy Discount: Customers who bundle multiple insurance policies, such as auto and home insurance, with AIG may be eligible for a multi-policy discount, helping them save on their overall premiums.
  • Safe Driver Discount: AIG offers discounts to drivers who have a clean driving record and have not been involved in any at-fault accidents or received any traffic violations for a certain period of time.
  • Good Student Discount: AIG provides discounts to students who maintain good grades, typically a B average or higher, in school.
  • Anti-Theft Discount: Customers who have installed anti-theft devices in their vehicles, such as alarms or tracking systems, may qualify for an anti-theft discount with AIG.
  • Safety Features Discount: AIG offers discounts for vehicles equipped with safety features such as airbags, anti-lock brakes, and electronic stability control.
  • Renewal Discount: AIG provides discounts to loyal customers who renew their policies with them, rewarding their continued business.
  • Payment Discounts: AIG offers discounts for customers who choose to pay their premiums in full, upfront, or enroll in automatic payment options.

Discounts may vary by state and policy, and not all customers may qualify for all discounts. It’s important to check with AIG directly to determine eligibility and availability of discounts.

How American International Group, Inc. (AIG) Ranks Among Providers

In the vast landscape of insurance providers, several key players stand out for their diverse offerings and commitment to customer satisfaction. Let’s take a closer look at some prominent names in the industry:

  • Allstate: Allstate is a well-known insurance company that offers a wide range of insurance products, including auto, home, life, and business insurance. They have a strong presence in the United States and are known for their extensive network of local agents.
  • State Farm: State Farm is another major competitor of AIG, offering a range of insurance products such as auto, home, life, and business insurance. They are known for their personalized service and comprehensive coverage options.
  • Liberty Mutual: Liberty Mutual is a global insurance company that provides various insurance products, including auto, home, life, and business insurance. They are known for their focus on customer service and offer customizable coverage options.
  • Travelers: Travelers is a leading insurance company that offers a wide range of insurance products for individuals and businesses, including auto, home, and business insurance. They are known for their strong financial ratings and diverse coverage options.
  • Chubb: Chubb is a global insurance company that specializes in providing insurance coverage for high-net-worth individuals and businesses. They offer a range of insurance products, including property, liability, and specialty insurance.
  • Progressive: Progressive is a well-known insurance company that offers auto, home, and business insurance. They are known for their competitive rates and innovative use of technology, such as their usage-based auto insurance program.

The competitive landscape of the insurance industry may vary by region and market conditions, and it’s important to conduct thorough research and comparison to determine the specific competitors of AIG in a particular market.

Frequently Asked Questions

How can I contact AIG for inquiries or to file a claim?

AIG provides 24/7 customer support through various channels, including phone, email, and online chat. You can also file a claim through their website or mobile app.

Does AIG offer coverage for businesses or commercial properties?

Yes, AIG offers a range of commercial insurance products tailored for businesses of all sizes, including property and casualty insurance, liability insurance, and specialty coverages.

Can I customize my insurance coverage with AIG?

Yes, AIG offers customizable insurance coverage options to meet the specific needs of individuals and businesses, allowing you to tailor your coverage based on your unique requirements.

Can I manage my insurance policies online with American International Group, Inc. (AIG)?

Yes, AIG typically offers online account management for policyholders, allowing them to view and manage their policies online.

Are international travel insurance options available from American International Group, Inc. (AIG)?

Yes, AIG provides travel insurance options for individuals traveling internationally, offering coverage for medical emergencies, trip cancellations, and more.

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Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed life insurance agent with 23 years of experience helping people protect their families and businesses with term life insurance.  His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada. 

Licensed Insurance Agent

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for American International Group, Inc. (AIG)

3.77 (163 reviews)
5
September 11, 2020

BVCHDCH

reliable.

reliable, honest and trust worthy, I have never contracted with an insurance companies so this is was the trust and the best,
1
June 18, 2020

robbed

SCAM

They sell flight insurance through AON that they then refuse to cover. Disgusting scam! But if you want to throw your money away ... At least with life insurance you don't have to worry about them not paying up after you're dead! Those you're buying the insurance for might - they will find a loophole.
5
April 30, 2020

Bryan101

Good service provider

All in all good. They are very good by providing customer service. And important thing is they are trustworthy.
4
April 29, 2020

johwya

Good buy

Great customer service, was easy to deal with when I got in a wreck and needed my car repaired. The agent called us back in a timely manner and was happy to help with any of our questions.
4
January 21, 2020

mayesgr

well established insurance company

Aig is a well established insurance company with a long history they have good agents and low quotes the only problem i got was rate increase a year ago but i figured it out with my agent
5
January 12, 2020

sunny51

MY experience.

I got to know about this while i decided to visit directly to the company and there the agents explained me well.
3
January 10, 2020

Eliel01

It wast for me

The company was just really terrible like they treated me bad it was really expensive and for me it just didn’t work
2
October 12, 2019

bng

Don't make a claim

The company was fantastic, as long as you pay the bill, but when you attempt to make a claim, they will turn on you.
5
January 5, 2019

tinker98

nice bonus

they gave e a good discount for my kids getting good grade. It was a nice bonus. They need to advetise that and they would get more customers.
1
November 25, 2018

Aquilar

Bad customer service

They have terrible customer service. They would not return my phone call and I had to email several times to actually get them to understand what I was saying.
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