American International Insurance Company: Customer Ratings & Reviews [2024]

American International Insurance Company (AIG) is a leading insurance provider with a strong history and global presence. With a mission to provide comprehensive coverage options for life, property, casualty, and specialty insurance, AIG offers competitive pricing and responsive customer service. While their average annual rates are reasonable, discounts may not be applicable to all customers, and availability may vary by state. Overall, AIG is a reputable insurance company with a low complaint level and customizable coverage options for individuals and businesses. With its pros and cons carefully considered, AIG is a trusted choice for insurance needs.

What You Should Know About American International Group, Inc. (Aig)

Company Contact Information:

• Website: www.aig.com
• Phone: 1-800-888-2452
• Mailing Address: American International Group, Inc., 175 Water Street, New York, NY 10038

Related Parent or Child Companies: AIG is the parent company of multiple subsidiaries, including AIG Property Casualty and AIG Life & Retirement. (For more information, read our “AIG Property Casualty Company Review“).

Financial Ratings:

• A.M. Best Rating: A (Excellent)
• Standard & Poor’s Rating: A+ (Strong)
• Moody’s Rating: A2 (Good)

Customer Service Ratings: AIG has a responsive customer service team available 24/7, with positive customer reviews for their prompt and helpful assistance.

Claims Information: AIG provides a streamlined claims handling process, with online and phone options for reporting claims. The company aims to settle claims fairly and efficiently, but the processing time may vary based on individual circumstances.

Company Apps: AIG offers a mobile app called “AIG Mobile” which allows customers to access their policy information, report claims, and request assistance on-the-go. The app is available for download on both iOS and Android devices. (For more information, read our “AIG Assurance Company Review“).

American International Group, Inc. (Aig) Insurance Coverage Options

At AIG, we understand that life is full of uncertainties, and that’s why we’ve crafted a suite of insurance offerings to provide you with peace of mind in every aspect. Our commitment to safeguarding what matters most to you extends across various domains, ensuring that you’re covered no matter the twists and turns life may bring.

• Auto Insurance: AIG offers comprehensive coverage for personal and commercial vehicles, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and more. They also offer optional add-ons such as rental car coverage, roadside assistance, and gap coverage.
• Home Insurance: AIG provides coverage for homeowners, including dwelling coverage, personal property coverage, liability coverage, and additional living expenses coverage. They also offer optional coverage for valuable items, flood insurance, and earthquake insurance.
• Life Insurance: AIG offers various types of life insurance, including term life insurance, whole life insurance, and universal life insurance, to provide financial protection to individuals and their families in the event of death or disability.
• Property Insurance: AIG offers property insurance coverage for commercial properties, including office buildings, retail spaces, industrial properties, and more. Coverage options may include property damage, business interruption, general liability, and more.
• Casualty Insurance: AIG offers casualty insurance coverage for businesses, including general liability, product liability, professional liability, workers’ compensation, and more.
• Specialty Insurance: AIG provides specialty insurance coverage for unique risks, such as aviation insurance, marine insurance, cyber insurance, and more, tailored to the specific needs of businesses and individuals.

Coverage options may vary by state and policy, and it’s important to consult with AIG directly to determine the coverage options that best suit individual needs and requirements. (For more information, read our “AIG Specialty Insurance Company Review“).

Read more: American Fire and Casualty Company: Customer Ratings & Reviews

American International Group, Inc. (Aig) Insurance Rates Breakdown

American International Group, Inc. (Aig) Discounts Available

At AIG, we believe in rewarding our valued customers with more than just comprehensive coverage. We’ve designed a range of discounts that not only provide financial benefits but also recognize your commitment to safety, responsibility, and loyalty. Explore the exclusive discounts tailored to enhance your insurance experience:

• Multi-Policy Discount: Customers who bundle multiple insurance policies, such as auto and home insurance, with AIG may be eligible for a multi-policy discount, helping them save on their overall premiums.
• Safe Driver Discount: AIG offers discounts to drivers who have a clean driving record and have not been involved in any at-fault accidents or received any traffic violations for a certain period of time.
• Good Student Discount: AIG provides discounts to students who maintain good grades, typically a B average or higher, in school.
• Anti-Theft Discount: Customers who have installed anti-theft devices in their vehicles, such as alarms or tracking systems, may qualify for an anti-theft discount with AIG.
• Safety Features Discount: AIG offers discounts for vehicles equipped with safety features such as airbags, anti-lock brakes, and electronic stability control.
• Renewal Discount: AIG provides discounts to loyal customers who renew their policies with them, rewarding their continued business.
• Payment Discounts: AIG offers discounts for customers who choose to pay their premiums in full, upfront, or enroll in automatic payment options.

Discounts may vary by state and policy, and not all customers may qualify for all discounts. It’s important to check with AIG directly to determine eligibility and availability of discounts.

How American International Group, Inc. (Aig) Ranks Among Providers