American States Insurance Company: Customer Ratings & Reviews [2024]

Discover American States Insurance Company, a trusted provider since 1946, offering a diverse range of insurance products, competitive rates, and a commitment to reliable coverage and outstanding customer service.

UPDATED: Feb 22, 2024Fact Checked

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

UPDATED: Feb 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 22, 2024Fact Checked
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American States

Average monthly rate for good drivers:

$114

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Competitive rates for their insurance products
  • Offers a variety of insurance products to meet your needs
  • Positive ratings and reviews from customers
  • Discounts available for safe drivers, multi-policy holders, and more
  • Excellent customer service from friendly and knowledgeable agents

Cons

  • Only available in certain states
  • Limited information available online about their insurance products and services
  • Some customers may find their rates to be slightly higher than other insurance providers

Final Verdict: Review of American States

American States Insurance Company is a well-established insurance provider that has been protecting what matters most to its customers since 1946. They offer a range of insurance products, including auto, home, renters, life, and business insurance, with competitive rates and discounts available.

American States Insurance Company has a low complaint level and positive ratings and reviews from satisfied customers who appreciate their reliable coverage and excellent customer service.

While they are only available in certain states, American States Insurance Company is a trusted choice for insurance coverage and a great option to consider when looking for insurance products that meet your needs.

In terms of cost, American States Insurance Company offers competitive rates for their insurance products. The exact cost of your insurance coverage will depend on various factors such as your location, driving record, credit history, and more. However, American States Insurance Company strives to make their insurance products affordable and accessible to all customers. If you're in need of insurance coverage, American States Insurance Company is a great option to consider. With their long history of providing excellent insurance products and customer service, you can trust that they will protect what matters most to you. Contact an American States Insurance Company agent today to learn more about their insurance products and to get a quote.

What You Should Know About American States

Company Contact Information:

American States Insurance Company can be reached via their website at https://www.amfam.com/contact or through their toll-free number 1-800-692-6326. Customers can also connect with the company through their social media handles.

Related Parent or Child Companies:

American States Insurance Company is a subsidiary of American Family Insurance Group, a private mutual insurance company based in Madison, Wisconsin. The group is made up of various subsidiaries including Homesite Group Incorporated, The General Insurance, and Main Street America Group.

Read more: Main Street America Protection Insurance Company Review

Financial Ratings:

American States Insurance Company is rated A (Excellent) by AM Best, a credit rating agency focused on the insurance industry. The A rating indicates the company’s strong financial stability and ability to meet its ongoing insurance policy and contract obligations.

Customer Service Ratings:

American States Insurance Company has a strong reputation for excellent customer service. According to J.D. Power’s 2021 U.S. Auto Insurance Study, American Family Insurance, the parent company of American States, received a rating of 853 out of 1,000 in overall customer satisfaction, which is above the industry average.

Claims Information:

American States Insurance Company provides its customers with a hassle-free claims process. Customers can file a claim 24/7 online, through the company’s mobile app, or by calling the claims hotline at 1-800-MYAMFAM (1-800-692-6326). The company’s team of experienced claims representatives is committed to handling claims promptly and efficiently.

In the event of an accident, American States Insurance Company also offers a Roadside Assistance program to its customers. The program provides emergency services such as towing, jump-starts, flat tire changes, and fuel delivery.

Overall, American States Insurance Company has a strong reputation for providing its customers with reliable coverage, excellent customer service, and a hassle-free claims process.

Read more:

American States Insurance Coverage Options

American States Insurance Company offers a wide range of coverage options for their customers. Here are some of the coverage options offered by the company:

  • Liability Coverage: This covers the costs of injuries and property damage you cause to other people in an accident. It includes bodily injury liability and property damage liability coverage.
  • Collision Coverage: This covers the cost of repairing or replacing your vehicle if it’s damaged in an accident.
  • Comprehensive Coverage: This covers the cost of repairing or replacing your vehicle if it’s stolen, vandalized, or damaged in an event other than a collision, such as a fire or a natural disaster.
  • Personal Injury Protection (PIP): This covers the medical expenses and lost wages of you and your passengers in case of an accident, regardless of who is at fault.
  • Uninsured/Underinsured Motorist Coverage: This covers your expenses if you’re involved in an accident with a driver who doesn’t have insurance or doesn’t have enough insurance to cover your damages.
  • Roadside Assistance: This provides services like towing, battery jump-start, flat tire change, and lockout assistance in case of emergencies on the road.

 

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American States Insurance Rates Breakdown

Driver ProfileAmerican StatesNational Average
Clean Record$175$119
1+ Ticket$215$147
1+ Accident$245$173
DUI$410$209
Poor Credit$301$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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American States Discounts Available

DiscountAmerican States
Anti Theft7%
Good Student14%
Low Mileage10%
Paperless6%
Safe Driver20%
Senior Driver9%

American States Insurance Company offers several discounts to its customers, including:

  • State Farm: State Farm is one of the largest insurance providers in the country and offers a wide range of insurance products, including car insurance. State Farm is known for its personalized service and extensive network of agents.
  • Geico: Geico is another major player in the car insurance industry, offering competitive rates and discounts to drivers. Geico is known for its user-friendly website and mobile app, which allow customers to manage their policies and file claims quickly and easily.
  • Allstate: Allstate is a well-known insurance provider that offers a variety of coverage options, including car insurance. Allstate is known for its innovative technology, such as the Drivewise program, which tracks drivers’ behavior and rewards safe driving.
  • Progressive: Progressive is a popular insurance provider that offers a range of car insurance products, including standard coverage as well as specialized policies for high-risk drivers. Progressive is known for its competitive rates and user-friendly website, which allows customers to compare quotes and manage their policies online.
  • Nationwide: Nationwide is another major insurance provider that offers a variety of car insurance products, including standard coverage and specialized policies for drivers with unique needs. Nationwide is known for its excellent customer service and customizable coverage options.

Customers who have multiple insurance policies with American States Insurance Company can save money on their premiums. For example, if you have both car insurance and homeowners insurance with American States, you may be eligible for a discount.

Read more: Allstate North American Insurance Company Review

How American States Ranks Among Providers

American States Insurance Company operates in a highly competitive market with several established players. Here are some of its main competitors:

  • State Farm: State Farm is one of the largest insurance providers in the country and offers a wide range of insurance products, including car insurance. State Farm is known for its personalized service and extensive network of agents.
  • Geico: Geico is another major player in the car insurance industry, offering competitive rates and discounts to drivers. Geico is known for its user-friendly website and mobile app, which allow customers to manage their policies and file claims quickly and easily.
  • Allstate: Allstate is a well-known insurance provider that offers a variety of coverage options, including car insurance. Allstate is known for its innovative technology, such as the Drivewise program, which tracks drivers’ behavior and rewards safe driving.
  • Progressive: Progressive is a popular insurance provider that offers a range of car insurance products, including standard coverage as well as specialized policies for high-risk drivers. Progressive is known for its competitive rates and user-friendly website, which allows customers to compare quotes and manage their policies online.
  • Nationwide: Nationwide is another major insurance provider that offers a variety of car insurance products, including standard coverage and specialized policies for drivers with unique needs. Nationwide is known for its excellent customer service and customizable coverage options.

Frequently Asked Questions

What types of insurance does American States Insurance Company offer?

American States Insurance Company provides a comprehensive range of insurance products, including auto, home, renters, life, and business insurance.

How secure is the online experience with American States Insurance Company?

American States Insurance Company, ensuring a highly secure online environment for all interactions and transactions.

What sets American States Insurance Company apart from other providers?

With a history dating back to 1946, American States Insurance Company distinguishes itself through competitive rates, a low complaint level, positive customer reviews, and an A (Excellent) rating from AM Best.

How can I file a claim with American States Insurance Company?

Filing a claim is hassle-free with American States Insurance Company, as customers can do so 24/7 online, through the mobile app, or by calling the claims hotline at 1-800-MYAMFAM (1-800-692-6326).

What discounts are available with American States Insurance Company?

American States Insurance Company offers discounts for customers with multiple policies, such as combining car and homeowners insurance, providing opportunities to save on premiums.

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Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated life insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the ...

Licensed Insurance Agent

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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