Automobile Insurance Company of Hartford, Connecticut: Customer Ratings & Reviews [2023]

Company contact information:

• Phone: 1-800-423-6789
• Website: www.thehartford.com

Related parent or child companies:

• The Hartford Financial Services Group, Inc.

Financial ratings:

• A+ (Superior) from A.M. Best
• A+ from Standard & Poor’s
• A1 from Moody’s

Customer service ratings:

• 4.5 out of 5 stars on Trustpilot
• 3 out of 5 stars on ConsumerAffairs

Claims information:

• Claims can be filed 24/7 online, over the phone, or through the company’s mobile app.
• The company has a satisfaction guarantee for their auto insurance claims service.

Company apps:

• The Hartford’s mobile app allows customers to manage their policies, file claims, and track their driving habits to potentially earn discounts.

The Automobile Insurance Company of Hartford, Connecticut offers a variety of discounts to help customers save money on their auto insurance premiums. Some of the discounts available include:

• Multi-policy discount for bundling auto and home insurance
• Multi-car discount for insuring multiple vehicles on the same policy
• Safe driver discount for maintaining a clean driving record
• Defensive driving discount for completing an approved defensive driving course
• Anti-theft device discount for having an alarm system or other anti-theft device installed in your vehicle
• Good student discount for maintaining a certain GPA if you’re a student
• AARP member discount for eligible AARP members
• Accident forgiveness program to avoid premium increases after your first at-fault accident
• Disappearing deductible program to reduce your deductible for every year of safe driving

These discounts can add up to significant savings on your auto insurance premiums, so be sure to ask your agent about which ones you may be eligible for.

The Automobile Insurance Company of Hartford, Connecticut offers a range of coverage options to help protect you and your vehicle in case of an accident or other covered event. Some of the coverage options available include:

• Liability coverage to pay for damages or injuries you cause to others in an accident
• Collision coverage to pay for damages to your own vehicle in an accident
• Comprehensive coverage to pay for damages to your vehicle from non-collision events like theft, fire, or severe weather
• Uninsured/underinsured motorist coverage to protect you if you’re in an accident with someone who doesn’t have enough insurance to cover your damages or injuries
• Medical payments coverage to pay for medical expenses for you or your passengers after an accident
• Personal injury protection (PIP) coverage to pay for medical expenses and lost wages for you and your passengers regardless of who caused the accident
• Rental car reimbursement coverage to pay for a rental car while your vehicle is being repaired after an accident
• Roadside assistance coverage to provide help if your vehicle breaks down or you get a flat tire while driving

These coverage options can be customized to fit your individual needs and budget, so be sure to talk to your agent about which ones are right for you.