Columbia Mutual Insurance Company: Customer Ratings & Reviews [2024]
Columbia Mutual Insurance Company stands out with its exceptional coverage options and commitment to personalized service, earning high praise from customers and reputable ratings in the insurance industry.
Justin Wright
Licensed Insurance Agent
Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...
Licensed Insurance Agent
UPDATED: Oct 24, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Oct 24, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Columbia Mutual Insurance Company
Average Monthly Rate For Good Drivers
$156A.M. Best Rating:
A (Excellent)Complaint Level:
LowPros
- Long-standing reputation for quality coverage and excellent customer service Offers a range of insurance products and services, including home, auto, life, and business insurance Offers several discounts to its customers, including multi-policy, safe driving, home safety, and customer loyalty discounts Positive customer reviews and high ratings from reputable sources
Cons
- Limited coverage area, only available in a few states including Missouri, Illinois, Iowa, and Kansas
Columbia Mutual Insurance Company is a highly-rated insurance provider with a long-standing reputation for quality coverage and excellent customer service. Offering a range of insurance products and services including home, auto, life, and business insurance, the company has received high ratings from reputable sources and positive customer reviews. While their coverage is limited to only a few states including Missouri, Illinois, Iowa, and Kansas, the company offers several discounts to its customers, including multi-policy, safe driving, home safety, and customer loyalty discounts. Columbia Mutual Insurance Company has a low complaint level, making it a top choice for individuals and businesses in need of reliable insurance coverage.
What You Should Know About Columbia Mutual Insurance Company
Company Contact Information:
- Website: https://www.colmutual.com/
- Phone: 800-677-4170
- Email: [email protected]
Parent or Child Companies:
- Columbia Insurance Group
Financial Ratings:
- A (Excellent) from A.M. Best
Customer Service Ratings:
- Excellent customer service with a high customer satisfaction rate according to various reviews and ratings.
Claims Information:
- Customers can file claims online, by phone, or through their agent.
- The claims process is simple and efficient, with a team of experienced claims adjusters ready to assist customers throughout the process.
- The company offers a 24/7 claims hotline for emergencies.
Company Apps:
- Columbia Mutual Insurance Company has a mobile app that allows customers to manage their policies, file claims, and access helpful resources on-the-go. The app is available for free on both the App Store and Google Play.
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Columbia Mutual Insurance Company Insurance Coverage Options
Columbia Mutual Insurance Company offers a range of insurance products and coverage options to meet the needs of its customers. Here is a list of the coverage options available:
- Auto Insurance: Provides coverage for damages to your vehicle, liability for damages you cause to others, and additional options for protection against uninsured motorists, medical expenses, and more.
- Homeowners Insurance: Provides coverage for damages to your home and personal property, as well as liability for accidents that occur on your property.
- Renters Insurance: Provides coverage for personal property and liability in the event of a covered loss.
- Umbrella Insurance: Provides additional liability coverage beyond the limits of your home or auto insurance policies.
- Business Insurance: Offers coverage for commercial property, liability, workers’ compensation, and more.
- Life Insurance: Provides financial protection for your loved ones in the event of your passing.
- Farm and Crop Insurance: Offers coverage options for farmers, including crop insurance, farm liability insurance, and more.
Columbia Mutual Insurance Company Insurance Rates Breakdown
Columbia Mutual Insurance Company Discounts Available
Discounts Columbia Mutual
Anti Theft 13%
Good Student 14%
Low Mileage 11%
Paperless 10%
Safe Driver 13%
Senior Driver 12%
Columbia Mutual Insurance Company offers a variety of discounts to help customers save money on their insurance premiums. Here is a list of the discounts available:
- Multi-Policy Discount: Customers who bundle their home, auto, and/or business insurance policies with Columbia Mutual can receive a discount on their premiums.
- Safe Driving Discount: Customers who maintain a clean driving record for a certain period of time may be eligible for a safe driving discount.
- Home Safety Discount: Customers who install safety features in their homes, such as smoke detectors or security systems, can receive a discount on their home insurance premiums.
- Customer Loyalty Discount: Customers who have been with Columbia Mutual for a certain number of years may be eligible for a customer loyalty discount.
- Claims-Free Discount: Customers who have not filed a claim in a certain period of time can receive a discount on their premiums.
- Good Student Discount: Students who maintain good grades in school can receive a discount on their auto insurance premiums.
- Group Affiliation Discount: Members of certain groups or organizations may be eligible for a discount on their insurance premiums.
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How Columbia Mutual Insurance Company Ranks Among Providers
In a landscape teeming with competition, Columbia Mutual Insurance Company stands firm among its counterparts. Amidst a dynamic market, here’s a glimpse of some notable contenders vying for attention alongside Columbia Mutual Insurance Company. Here are some of the company’s key competitors:
- State Farm: One of the largest insurance providers in the United States, State Farm offers a range of insurance products, including auto, home, life, and health insurance. The company has a strong reputation for customer service and offers a variety of discounts to its policyholders.
- Allstate: Another major insurance provider, Allstate offers auto, home, and life insurance, as well as other types of coverage. The company is known for its innovative technology, such as its Drivewise program that monitors drivers’ habits to reward safe driving.
- Farmers Insurance: Farmers offers a range of insurance products, including auto, home, life, and business insurance. The company is known for its customized policies and offers discounts for policyholders who bundle their coverage.
- Nationwide: Nationwide is a leading insurance provider offering auto, home, and life insurance, as well as other types of coverage. The company is known for its comprehensive coverage options and offers a variety of discounts, including a multi-policy discount and a good student discount.
- Progressive: Progressive is a major auto insurance provider that has expanded to offer other types of insurance, including home, renters, and business insurance. The company is known for its innovative technology, such as its Snapshot program that rewards safe driving with discounts on premiums.
Columbia Mutual Insurance Company navigates a competitive sphere where innovation, customer service, and diverse offerings reign supreme. Among its noteworthy rivals, State Farm, Allstate, Farmers Insurance, Nationwide, and Progressive stand tall, each offering unique strengths and innovations, shaping the choices available to consumers in the dynamic world of insurance.
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Effortless Claims Processing: Columbia Mutual Insurance Company’s Seamless Procedure
Ease of Filing a Claim
Columbia Mutual Insurance Company offers multiple channels for filing claims, including online submissions through their website, over the phone via their customer service helpline, and possibly through their mobile app. Customers can choose a method that suits their convenience and preferences.
Average Claim Processing Time
The average claim processing time at Columbia Mutual Insurance Company tends to vary based on the complexity of the claim and supporting documentation provided. However, the company strives to process claims efficiently within a reasonable timeframe, aiming for swift resolutions.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback on claim resolutions and payouts at Columbia Mutual Insurance Company has been generally positive. Many customers have expressed satisfaction with the efficiency and fairness in handling their claims. However, individual experiences may vary based on specific circumstances.
Unveiling Columbia Mutual Insurance Company’s Advanced Digital Offerings and Technological Innovations
Mobile App Features and Functionality
Columbia Mutual Insurance Company offers a mobile app with various features designed to enhance user experience. This may include functionalities such as policy access, bill payments, claim tracking, and possibly features for initiating new claims.
Online Account Management Capabilities
The company provides robust online account management capabilities through its website. Customers can manage their policies, update personal information, view policy documents, make payments, and potentially access educational resources or FAQs.
Digital Tools and Resources
Apart from the mobile app and online account management, Columbia Mutual Insurance Company might offer additional digital tools and resources. These could include calculators, educational materials, blog posts, or guides aimed at assisting customers in understanding insurance products and making informed decisions.
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Frequently Asked Questions
What insurance products does Columbia Mutual Insurance Company offer?
Columbia Mutual Insurance Company provides a range of insurance products, including home, auto, life, and business insurance.
In which states does Columbia Mutual Insurance Company operate?
The company offers coverage in specific states such as Missouri, Illinois, Iowa, and Kansas.
What discounts are available to customers with Columbia Mutual Insurance Company?
Customers can benefit from various discounts such as multi-policy, safe driving, home safety, and customer loyalty discounts.
How does Columbia Mutual Insurance Company compare to its competitors?
Columbia Mutual Insurance Company operates in a competitive market, and some of its key competitors are mentioned in the article.
What are the customer ratings and reviews for Columbia Mutual Insurance Company?
The article contains reviews from customers sharing their experiences with the company, providing insights into their satisfaction levels and overall opinions.
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Justin Wright
Licensed Insurance Agent
Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
Chloe0923
Columbia Insurance
1aislinn28
Not a bad company
Moes1
Columbia Auto Insurance
klynnae
Columbia is a great company
1aislinn28
Great for the price
mandasman_71749
Ain't what they say they are!
sysol
Trusted Insurance for a decent price
Cntry_3
Wonderful employees
Tingram
Great insurance with low premiums
Keljoecra61
Tornado relief