Country Mutual Insurance Company: Customer Ratings & Reviews [2024]

Country Mutual Insurance Company offers a comprehensive range of services and products, backed by a strong commitment to customer satisfaction and competitive pricing.

UPDATED: Jan 6, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 6, 2024Fact Checked

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

UPDATED: Jan 6, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 6, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 6, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 6, 2024Fact Checked
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Country Mutual Insurance Company

Average monthly rate for good drivers:

$92

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Wide range of insurance products and services offered
  • Excellent customer service
  • Tailored insurance solutions to meet unique customer needs
  • Competitive pricing

Cons

  • Limited availability in certain states
  • Discounts may not apply to all customers
  • Limited online resources for policyholders

Final Verdict: Review of Country Mutual Insurance Company

Country Mutual Insurance Company is a reliable insurance company that offers a wide range of insurance products and services to its customers.

The article covers the history and mission of the company, its main products and services, the states where they offer their services, the cost of those services, the different types of discounts available to customers, and a summary of customer reviews of the company.

The company is highly recommended for its quality products, reliable service, and competitive pricing. Overall, the article provides valuable information for anyone in the market for insurance and seeking a trustworthy insurance provider.

Country Mutual Insurance Company is a highly trusted and reliable insurance company with a reputation for providing excellent products and services to its customers. They have been in the insurance industry for over 90 years, offering a range of insurance products to meet the needs of their customers. Whether you are looking for auto, home, life, business, or farm insurance, Country Mutual Insurance Company has got you covered.

What You Should Know About Country Mutual Insurance Company

Company contact information:

  • Phone: 1-866-COUNTRY (1-866-268-6879)
  • Website: countryfinancial.com

Related parent or child companies:

  • Country Financial is a subsidiary of CC Services, Inc.

Financial ratings:

  • A.M. Best Rating: A+

Customer service ratings:

  • J.D. Power 2020 U.S. Auto Insurance Study: Country Financial ranks #1 in the Central region for overall customer satisfaction with a score of 878 out of 1,000.

Claims information:

  • Claims can be filed online or by phone.
  • Emergency claims can be filed 24/7.

Company apps:

  • The Country Financial mobile app is available for iOS and Android and allows customers to view policy information, make payments, file claims, and access roadside assistance.

 

Country Mutual Insurance Company Insurance Coverage Options

Country Mutual Insurance Company offers a variety of coverage options to its customers. Here is a list of some of the coverage options they offer:

  • Auto Insurance: Liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, medical payments coverage, roadside assistance, and rental car reimbursement.
  • Home Insurance: Dwelling coverage, personal property coverage, liability coverage, guest medical coverage, additional living expenses coverage, and identity theft protection.
  • Life Insurance: Term life insurance, whole life insurance, and universal life insurance.
  • Business Insurance: Property insurance, general liability insurance, workers’ compensation insurance, commercial auto insurance, and umbrella insurance.
  • Farm Insurance: Property insurance, liability insurance, crop insurance, and livestock insurance.

It’s important to note that not all coverage options may be available in all states or for all types of customers. Customers should speak with their local agent or contact the company directly to learn more about which coverage options they may qualify for.

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Country Mutual Insurance Company Insurance Rates Breakdown

Driver ProfileCountry Mutual InsuranceNational Average
Clean Record$188$119
1+ Ticket$221$147
1+ Accident$267$173
DUI$346$209
Poor Credit$323$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

Country Mutual Insurance Company Discounts Available

DiscountsCountry Mutual Insurance
Anti Theft13%
Good Student15%
Low Mileage11%
Paperless10%
Safe Driver14%
Senior Driver10%

Country Mutual Insurance Company offers a variety of discounts to its customers. Here is a list of some of the discounts they offer:

  • Multi-policy discount for customers who have more than one type of insurance policy with the company
  • Safe driver discount for customers who have a clean driving record and have not been involved in any accidents or received any tickets or violations
  • Homeowner discount for customers who own their home
  • Good student discount for students who maintain good grades in school
  • Anti-theft device discount for customers who have an anti-theft device installed in their vehicle
  • Pay-in-full discount for customers who pay their annual premium in full at the beginning of their policy term
  • Defensive driving course discount for customers who have completed an approved defensive driving course

It’s important to note that not all customers may qualify for every discount, and some discounts may not be available in all states. Customers should speak with their local agent or contact the company directly to learn more about which discounts they may qualify for.

How Country Mutual Insurance Company Ranks Among Providers

Some of the main competitors of Country Mutual Insurance Company may include:

  • State Farm Insurance: State Farm is one of the largest insurance companies in the United States and offers a wide range of insurance products, including auto, home, life, and business insurance.
  • Allstate Insurance: Allstate is another large insurance company that offers a variety of insurance products, including auto, home, life, and business insurance.
  • Farmers Insurance: Farmers Insurance is a well-known insurance company that offers a range of insurance products, including auto, home, life, and business insurance.
  • Nationwide Insurance: Nationwide is a large insurance company that offers a range of insurance products, including auto, home, life, and business insurance.
  • Progressive Insurance: Progressive is a well-known insurance company that is known for its auto insurance products, but also offers other types of insurance, including home, life, and business insurance.

It’s important to note that the competition in the insurance industry can vary by region and by type of insurance product. Customers should shop around and compare rates and coverage options from several different insurance companies before making a decision.

Read more: American Country Insurance Company Review

Efficient Claims Process at Country Mutual Insurance

Ease of Filing a Claim

Country Mutual Insurance Company offers multiple channels for filing a claim, providing convenience to its customers. Claims can be filed online through their website, over the phone by contacting their dedicated claims department, or through their mobile app. The flexibility in options caters to various customer preferences.

Average Claim Processing Time

The average claim processing time with Country Mutual Insurance Company tends to vary depending on the nature and complexity of the claim. However, the company strives to expedite the process and aims to handle claims efficiently. Specific processing times may be communicated during the claim filing process.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts with Country Mutual Insurance Company has generally been positive. Many customers have reported satisfactory experiences with the company’s claim handling. Instances of fair and prompt settlements have been highlighted, contributing to positive customer sentiment.

Country Mutual Insurance’s Cutting-Edge Digital Features

Mobile App Features and Functionality

Country Mutual Insurance Company offers a user-friendly mobile app with various features aimed at enhancing customer experience. The app allows policyholders to access their accounts, view policy details, file claims, track claim status, and make payments conveniently from their mobile devices. The app’s functionality contributes to a seamless user experience.

Online Account Management Capabilities

The company’s online platform provides robust account management capabilities. Policyholders can manage their policies, update personal information, view billing details, and access policy documents through the secure online portal. The platform offers convenience and accessibility for customers to oversee their insurance accounts.

Digital Tools and Resources

Country Mutual Insurance Company provides a range of digital tools and resources to assist customers in understanding insurance-related matters.

These resources may include informative articles, FAQs, educational materials, and interactive tools designed to help customers make informed decisions about their insurance coverage. The company’s commitment to digital resources supports customer engagement and education.

Frequently Asked Questions

What are the available contact methods for filing a claim with Country Mutual Insurance Company?

Country Mutual Insurance Company offers multiple channels for claim filing, including online submission through their website, phone contact with their dedicated claims department, or using their mobile app for convenience.

How long does Country Mutual Insurance Company take to process claims on average?

The average processing time for claims with Country Mutual Insurance Company varies based on the complexity and nature of the claim. Specific processing times are typically communicated during the claim filing process.

What is the general feedback from customers regarding claim resolutions and payouts with Country Mutual Insurance Company?

Customer feedback regarding claim resolutions and payouts has been largely positive. Many customers have reported satisfactory experiences, emphasizing fair and prompt settlements, contributing to positive sentiments about the company’s claim handling.

What digital tools and resources does Country Mutual Insurance Company offer for policyholders?

Country Mutual Insurance Company provides a user-friendly mobile app that allows policyholders to access accounts, view policy details, file claims, track claim status, and make payments conveniently.

 

Additionally, they offer a robust online platform for account management, enabling policyholders to manage policies, update personal information, view billing details, and access policy documents securely.

 

The company also offers various digital resources such as informative articles, FAQs, and educational materials to aid customers in understanding insurance matters and making informed decisions.

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Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Ty Stewart

Licensed Insurance Agent

Ty Stewart is the founder and CEO of SimpleLifeInsure.com. He started researching and studying about life insurance when he got his first policy for his own family. He has been featured as a life insurance expert speaker at agent conventions and in top publications.  As an independent licensed life insurance agent, he has helped clients nationwide to secure affordable coverage while making the...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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