Farmington Casualty Company: Customer Ratings & Reviews [2024]

Farmington Casualty Company, with its commitment to providing reliable insurance solutions, stands out as a reputable provider catering to both personal and commercial customers, offering competitive rates, discounts, and high customer satisfaction, albeit with limited availability in select states.

UPDATED: Dec 5, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 5, 2023Fact Checked

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

UPDATED: Dec 5, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 5, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 5, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 5, 2023Fact Checked
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Farmington Casualty Company

Average monthly rate for homeowners:

$94

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • Wide range of insurance services for both personal and commercial customers
  • Competitive pricing and discounts available to qualifying customers
  • High level of customer satisfaction based on positive reviews

Cons

  • Limited availability in select states across the United States
  • Limited information on its website about coverage options and discounts, requiring more direct contact with a representative
  • No mobile app for customers to manage their policies on the go

Final Verdict: Review of Farmington Casualty Company

Farmington Casualty Company is an insurance provider that offers a range of insurance services for both personal and commercial customers. With an A- (Excellent) rating from A.M. Best and an average annual rate of $1,130 for a 45-year-old male driver with a clean driving record, the company provides competitive pricing and discounts for qualifying customers.

Although the company’s availability is limited to select states, customer reviews have reported high levels of satisfaction with the company’s services. However, limited information on the website and no mobile app may require more direct contact with a representative to manage policies.

Overall, Farmington Casualty Company is a reputable insurance provider that offers competitive rates and a wide range of insurance options.

If you are looking for reliable and trustworthy insurance coverage, look no further than Farmington Casualty Company. Established in 1852, this leading provider of insurance services in the United States has a long history of providing quality insurance coverage to individuals and businesses alike. Whether you are in need of personal insurance such as auto, homeowners, or renters insurance, or commercial insurance such as general liability, workers' compensation, or commercial property insurance, Farmington Casualty Company has got you covered. With a mission to provide personalized customer service, competitive pricing, and outstanding coverage, Farmington Casualty Company is dedicated to helping you protect what matters most.

What You Should Know About Farmington Mutual Insurance

Company Contact Information:

  • Phone: (800) 986-9190
  • Email: [email protected]
  • Address: 3131 East Camelback Road, Suite 110, Phoenix, AZ 85016

Related Parent or Child Companies: Farmington Casualty Company is a subsidiary of FM Global, a commercial and industrial property insurer.

Financial Ratings: Farmington Casualty Company has an A- (Excellent) rating from A.M. Best, a credit rating agency that focuses on the insurance industry.

Customer Service Ratings: Customer reviews report high levels of satisfaction with Farmington Casualty Company’s customer service.

Claims Information: Farmington Casualty Company provides claims reporting and support through its website or by calling its claims hotline at (800) 986-9190.

Company Apps: Farmington Casualty Company does not currently have a mobile app for customers to manage their policies.

Farmington Mutual Insurance Coverage Options

Welcome to Farmington Casualty, where individuals and businesses find a reliable ally in comprehensive insurance solutions. Farmington Casualty understands the significance of safeguarding what matters most.  Explore our coverage options and discover the peace of mind that comes with knowing you’re protected by Farmington Casualty:

  • Auto insurance: Farmington Casualty offers a range of coverage options for personal and commercial vehicles, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage.
  • Home insurance: Farmington Casualty offers coverage for homeowners, condo owners, and renters, including protection for the dwelling, personal property, and liability.
  • Umbrella insurance: Farmington Casualty offers additional liability coverage beyond the limits of your primary insurance policies, providing extra protection against lawsuits and other claims.
  • Business insurance: Farmington Casualty offers a variety of coverage options for small and mid-sized businesses, including property, liability, workers’ compensation, and commercial auto insurance.
  • Specialty insurance: Farmington Casualty offers insurance products for niche markets, such as farms, ranches, and wineries.
  • Professional liability insurance: Farmington Casualty offers coverage for professionals in various fields, including doctors, lawyers, architects, and engineers, to protect against lawsuits and other claims related to their services.
  • Surety bonds: Farmington Casualty offers surety bonds to guarantee that contractors and other professionals will fulfill their obligations to their clients or customers.
  • Flood insurance: Farmington Casualty may offer flood insurance for homeowners and business owners who live in areas prone to flooding, or who want additional protection beyond what is provided by their standard insurance policies.
  • Earthquake insurance: Farmington Casualty may offer earthquake insurance for homeowners and business owners who live in areas prone to earthquakes, or who want additional protection beyond what is provided by their standard insurance policies.
  • Personal liability insurance: Farmington Casualty may offer personal liability insurance, which provides protection against lawsuits and other claims related to bodily injury or property damage caused by you or a family member.
  • Life insurance: Farmington Casualty may offer life insurance policies to help protect your loved ones financially in the event of your death.
  • Health insurance: Farmington Casualty may offer health insurance policies to individuals, families, and businesses, providing coverage for medical expenses, prescriptions, and other healthcare needs.
  • Disability insurance: Farmington Casualty may offer disability insurance, which provides income replacement if you become unable to work due to an injury or illness.
  • Long-term care insurance: Farmington Casualty may offer long-term care insurance, which helps cover the cost of long-term care services, such as nursing home care or in-home care, in the event that you need it later in life.

Prospective clients are thanked for considering Farmington Casualty for their insurance needs. The commitment to excellence and personalized service at Farmington Casualty sets the company apart, ensuring clients receive coverage aligned with their lifestyles, businesses, and future plans.

Those interested are encouraged to contact Farmington Casualty to speak with the experienced team. Let Farmington Casualty be the trusted partner in securing a worry-free tomorrow. At Farmington Casualty, peace of mind is the priority for all clients.

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Farmington Mutual Insurance Rates Breakdown

Driver ProfileFarmington CasualtyNational Average
Clean Record$92$119
1+ Ticket$125$147
1+ Accident$154$173
DUI$208$209
Poor Credit$158$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Farmington Mutual Insurance Discounts Available

DiscountsFarmington Casualty
Anti Theft13%
Good Student18%
Low Mileage10%
Paperless8%
Safe Driver15%
Senior Driver13%

Welcome to Farmington Casualty, where valued customers discover an array of insurance discounts tailored to enhance coverage while optimizing savings. At Farmington Casualty, priority is placed on recognizing responsible choices and safety commitments. Explore the diverse discounts available and elevate your insurance experience with the assurance of robust protection.

  • Multi-policy discount: Customers who bundle multiple insurance policies with Farmington Casualty (such as auto and home insurance) may be eligible for a discount on their premiums.
  • Safe driver discount: Customers with a good driving record (no accidents or violations) may qualify for a lower rate on their auto insurance.
  • Anti-theft device discount: Customers who install anti-theft devices in their vehicles may be eligible for a discount on their auto insurance.
  • Good student discount: Students who maintain a certain grade point average (usually a B or higher) may be eligible for a discount on their auto insurance.
  • Defensive driving course discount: Customers who complete an approved defensive driving course may be eligible for a discount on their auto insurance.
  • Home safety features discount: Homeowners who install safety features in their homes (such as smoke detectors or burglar alarms) may be eligible for a discount on their home insurance.
  • Loyalty discount: Customers who have been with Farmington Casualty for a certain number of years may qualify for a discount on their premiums.

At Farmington Casualty, the focus is not just on superior insurance coverage but also on substantial savings. Explore our range of discounts crafted to acknowledge responsible choices, safety measures, and enduring relationships. Experience peace of mind with Farmington Casualty – where protection and savings seamlessly converge.

How Farmington Mutual Insurance Ranks Among Providers

Farmington Casualty Company’s main competitors include other well-known insurance providers such as State Farm, Allstate, and Progressive. While all of these companies offer similar types of insurance coverage, Farmington Casualty Company stands out for its competitive pricing and discounts available to qualifying customers.

Additionally, customer reviews report high levels of satisfaction with the company’s customer service. However, limited availability in select states and limited information on the website about coverage options and discounts may make it less convenient for some customers compared to its competitors.

Claims Process at Farmington Mutual Insurance

Ease of Filing a Claim

Farmington Casualty Company offers a user-friendly claims process, providing policyholders with multiple channels for filing claims. Whether through the convenient online portal, over the phone, or utilizing mobile apps, customers have the flexibility to choose the method that best suits their preferences and needs.

This accessibility enhances the overall customer experience by streamlining the claims reporting process.

Average Claim Processing Time

Policyholders of Farmington Casualty Company benefit from efficient claim processing. The company strives to expedite the assessment and resolution of claims promptly. This commitment to a swift claims process is crucial in ensuring that customers experience minimal disruptions and receive timely assistance during challenging situations.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is paramount for Farmington Casualty Company, and feedback on claim resolutions and payouts reflects the company’s commitment to excellent service. Positive reviews highlight the insurer’s reliability in delivering fair and timely claim settlements.

By prioritizing customer feedback, Farmington Casualty Company continually refines its claims process to meet and exceed customer expectations.

Digital and Technological Features

Mobile App Features and Functionality

Farmington Casualty Company enhances customer convenience through a feature-rich mobile app. Policyholders can easily manage their insurance matters on the go, accessing policy information, making payments, and filing claims directly from their mobile devices. The intuitive design and functionality of the app contribute to a seamless digital experience for users.

Online Account Management Capabilities

The insurer offers robust online account management capabilities, allowing policyholders to have full control over their insurance accounts. Through the online portal, customers can review policy details, update information, and track claims in real-time.

The user-friendly interface facilitates a straightforward and efficient online account management experience.

Digital Tools and Resources

Farmington Casualty Company provides policyholders with a suite of digital tools and resources to empower them in understanding and managing their insurance coverage. From educational resources on the website to interactive tools aiding in coverage decisions, the insurer leverages technology to enhance customer knowledge and engagement.

These digital assets contribute to a more informed and empowered customer base.

Frequently Asked Questions

What types of insurance does Farmington Casualty Company offer?

Farmington Casualty Company offers a wide range of insurance services for both personal and commercial customers, including auto, homeowners, renters, personal liability, general liability, workers’ compensation, commercial property, and business auto insurance.

How much does Farmington Casualty Company’s insurance coverage cost?

The cost of insurance coverage from Farmington Casualty Company varies depending on the type of insurance and coverage needed. However, the company offers competitive pricing and discounts to qualifying customers.

What states does Farmington Casualty Company offer insurance services in?

Farmington Casualty Company offers insurance services in select states across the United States. To see if its services are available in your state, visit its website or contact a representative.

How can I contact Farmington Casualty Company?

You can contact Farmington Casualty Company by phone at 860-674-6600 or by email at [email protected]. You can also find contact information for specific departments on its website.

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Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Farmington Mutual Insurance

3.97 (1 reviews)
4
June 11, 2018

postens2

starting with the insurance

I took about 7 months with my insurance company and at the moment all very well, a few days ago I crashed my car and was treated wonderfully, they are still repairing it without charging more
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