Federated Mutual Insurance Company

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Federated Mutual Insurance Company

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President: Jeffrey Earl Fetters
Federated Mutual Insurance Company
121 East Park Square P O Box 328
Owatonna, MN 55060
Phone: (507) 455-5200
Toll Free: (888) 333-4949

Types of Insurance Offered

Federated Mutual Insurance Company Summary

Federated Mutual Insurance Company is a Mutual company that was incorporated in 2004-08-01. Federated Mutual Insurance Company is a Fire & Casualty insurance company and has assets of $3,828,952,933, capital of $0, and net surplus of $1,809,271,776.

The president of Federated Mutual Insurance Company is Jeffrey Earl Fetters , the treasurer is , and the secretary is . Federated Mutual Insurance Company insurance plans include airplane, auto, boat, business, health, and home.

Federated Mutual Insurance Company is located in Owatonna, MN and the phone number for Federated Mutual Insurance Company claims, customer, service, and additional information is (507) 455-5200.

Federated Mutual Insurance Company Location

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Federated Mutual Insurance Company Reviews: One Reviews

  1. Mack Smith 23. Jan, 2012 at 12:00 am #

    Mr. Fetters, my automobile was hit by a car which this company is the ins provider of the car that hit me on 01-10-1012. I called to report the accident and to say the least, the customer service was “HORRIBLE.”

    The first gentleman I spoke with stated to me “I’m not going to argue with you” when I was only asking questions with the intent to obtain answers of the procedure to have my car repaired. Later today I received a call from another representative by the name of Shannon and the customer service became even worse. She had a very aggressive tone in her voice, consistently interrupted and cut me off when I was speaking and I had to ask her multiple times to speak with someone in management.

    Finally, I spoke with Mr. James Hernandez and voiced my concerns for the lack of customer services I received from these individuals. It appears customer service is becoming a thing of the past with a lot of large cooperations and small companies, I’m pleased to say I work for a major cooperation and we strive daily to achieve excellent customer service. We have a motto here, Every Employee is a Reflection of this Company, whether at work or in the community, we are representing this business.

    I’m aware two employees do not represent your entire company, but it only takes a few to start the infestation of Poor Customer Service. Thank you for your time, still awaiting repairs.

Rate and Review: Federated Mutual Insurance Company