First Colonial Insurance Company: Customer Ratings & Reviews [2024]

Explore the comprehensive insurance offerings of First Colonial Insurance Company, a reliable partner committed to safeguarding your financial future, as we delve into coverage options, discounts, and customer reviews to help you make informed and confident insurance decisions.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023Fact Checked

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...

Licensed Insurance Agent

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023Fact Checked
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First Colonial Insurance Company

Average monthly rate for good drivers:

$100

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Comprehensive Coverage Options
  • User-Friendly Mobile App
  • Transparent Claims Process
  • Digital Tools for Education
  • Competitive Discounts

Cons

  • Availability May Vary
  • Limited Real-Time Customer Ratings
  • Competitive Landscape Shifts
  • Subject to Industry Trends
  • Potential Variability in Claim Experience

Final Verdict: Review of First Colonial Insurance Company

The article highlights the types of insurance offered by First Colonial Insurance Company, such as auto, home, renters, condo, and business insurance, along with their coverage options and discounts available. It also includes details about the company’s history, mission, and customer reviews.

Additionally, a helpful FAQ section addresses common questions about First Colonial Insurance Company’s services, discounts, coverage options, and how to file a claim.

Welcome to First Colonial Insurance Company, your trusted insurance provider. With a history of excellence and a commitment to serving our customers' needs, we offer a wide range of insurance options to protect your valuable assets and provide peace of mind. From auto and home insurance to life, health, and business insurance, we have you covered. With competitive pricing, excellent customer service, and a strong financial standing, we are dedicated to providing reliable coverage and exceptional service. Read on to learn more about our company, products, services, discounts, and customer reviews.

What You Should Know About First Colonial Insurance Company

Company Contact Information

Financial Ratings

  • A.M. Best Rating: A+
  • Standard & Poor’s Rating: AA
  • Moody’s Rating: Aa1
  • Fitch Ratings: AA+

Customer Service Ratings

  • J.D. Power Customer Satisfaction Rating: 4 out of 5 stars
  • Better Business Bureau (BBB) Rating: A+

Claims Information

  • Claims can be filed online via the company’s website or through the company’s customer service hotline.
  • Claims are typically processed within 24-48 hours.

Company Apps

  • First Colonial Insurance Company offers a mobile app for both iOS and Android platforms, providing customers with easy access to their policy information, claims filing, and customer service options.

First Colonial Insurance Company Insurance Coverage Options

Embark on a journey through the diverse coverage options provided by First Colonial Insurance Company, your trusted partner in securing a resilient financial future. From auto protection to comprehensive business coverage, explore the array of insurance solutions designed to meet your unique needs and provide peace of mind.

  • Auto Insurance: First Colonial Insurance Company offers comprehensive coverage options for personal and commercial vehicles, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
  • Home Insurance: First Colonial Insurance Company provides coverage for homeowners, including dwelling coverage, personal property coverage, liability coverage, and additional living expenses coverage in case of a covered loss.
  • Life Insurance: First Colonial Insurance Company offers various types of life insurance, including term life insurance, whole life insurance, and universal life insurance, to provide financial protection to policyholders and their beneficiaries in the event of death.
  • Health Insurance: First Colonial Insurance Company offers individual and group health insurance plans, including options for medical, dental, and vision coverage, to help policyholders manage their healthcare expenses and maintain their well-being.
  • Business Insurance: First Colonial Insurance Company offers comprehensive business insurance coverage for small and large businesses, including general liability coverage, property coverage, commercial auto coverage, workers’ compensation coverage, and more.
  • Umbrella Insurance: First Colonial Insurance Company provides umbrella insurance, which offers additional liability coverage above and beyond the limits of other primary insurance policies, to provide extra protection against unforeseen accidents or lawsuits.

It’s important to note that coverage options may vary depending on the customer’s location and policy details. It’s recommended to consult with First Colonial Insurance Company directly to determine the specific coverage options that best meet your insurance needs.

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First Colonial Insurance Company Insurance Rates Breakdown

Driver ProfileFirst Colonial Insurance CompanyNational Average
Clean Record$134$119
1+ Ticket$162$147
1+ Accident$187$173
DUI$228$209
Poor Credit$230$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

First Colonial Insurance Company Discounts Available

DiscountFirst Colonial Insurance Company
Anti Theft15%
Good Student18%
Low Mileage20%
Paperless5%
Safe Driver18%
Senior Driver15%

Embark on a journey towards cost-effective protection with First Colonial Insurance Company as we unveil a range of enticing discounts designed to maximize your savings. From safe driving incentives to loyalty rewards, discover how these discounts can make comprehensive coverage not only secure but also affordable.

  • Multi-Policy Discount: Customers who bundle multiple policies, such as auto and home insurance, with First Colonial Insurance Company may be eligible for a multi-policy discount, which can result in significant savings on their premiums.
  • Safe Driving Discount: First Colonial Insurance Company offers discounts for safe driving habits, such as maintaining a clean driving record, completing defensive driving courses, or using telematics devices to monitor driving behavior.
  • Bundling Discount: Customers who bundle multiple vehicles or insurance policies with First Colonial Insurance Company may qualify for a bundling discount, which can help lower their overall insurance costs.
  • Loyalty Discount: First Colonial Insurance Company rewards customer loyalty by offering discounts to policyholders who have been with the company for a certain period of time.
  • Good Student Discount: Students who maintain good grades in school may be eligible for a good student discount on their auto insurance premiums.
  • Group Discounts: First Colonial Insurance Company offers group discounts for policyholders who are members of certain organizations, alumni associations, or professional groups.

First Colonial Insurance Company not only prioritizes your safety and security but also your financial well-being. Take advantage of the tailored discounts available, ensuring that your insurance experience goes beyond protection—it becomes a strategic investment in your peace of mind.

How First Colonial Insurance Company Ranks Among Providers

Navigate the dynamic landscape of insurance options as we explore the formidable competitors challenging the prowess of First Colonial Insurance Company. From industry titans to innovative insurtech disruptors, discover the diverse array of players vying for prominence in the realm of comprehensive coverage.

  • Major National Insurers: Established insurance giants with widespread recognition and extensive resources often pose significant competition.
  • Regional Insurance Providers: Competitors operating regionally may have a strong local presence and tailored offerings that resonate with specific markets.
  • Digital-First Insurtech Companies: Innovative insurtech firms leveraging technology for streamlined processes and personalized services present a modern challenge.
  • Specialized Niche Insurers: Companies focusing on specific niches or unique coverage areas may attract customers seeking specialized solutions.
  • Customer-Centric Insurers: Competitors emphasizing exceptional customer service, transparent policies, and community engagement can capture a share of the market.

As you embark on your quest for the ideal coverage, consider the dynamic interplay of these competitors, recognizing that amidst the diversity lies the opportunity to pinpoint insurance solutions that align seamlessly with your individual needs.

First Colonial Insurance Company Claim Process

Ease of Filing a Claim

First Colonial Insurance Company prioritizes a seamless claims experience, offering multiple channels for claim submissions. Policyholders can conveniently file claims online through the user-friendly web portal, initiate the process over the phone with dedicated customer service representatives, or leverage the efficiency of mobile apps for on-the-go submissions.

Average Claim Processing Time

Efficiency defines First Colonial’s claims processing, with a commitment to swift resolution. The company boasts an average claim processing time that aligns with industry standards, ensuring that policyholders experience minimal delays in receiving the support they need during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback highlights First Colonial’s dedication to fair and prompt claim resolutions. Positive testimonials underscore the company’s commitment to transparent communication, hassle-free processing, and satisfying payouts. The insurer’s customer-centric approach is reflected in consistently favorable reviews regarding claim handling.

First Colonial Insurance Company Digital and Technological Features

Mobile App Features and Functionality

First Colonial Insurance Company’s mobile app offers a comprehensive suite of features for policyholders. From intuitive policy management to instant access to digital insurance cards, the app ensures users have a powerful tool at their fingertips. Features also include claims tracking, enabling customers to monitor the progress of their claims in real-time.

Online Account Management Capabilities

The online account management platform provided by First Colonial is robust, empowering policyholders with the ability to manage policies, view payment history, and make updates to personal information. The platform’s user-friendly interface enhances the overall customer experience, offering a centralized hub for convenient and secure account management.

Digital Tools and Resources

First Colonial embraces digital innovation, providing policyholders with a suite of digital tools and resources. This includes educational materials, FAQs, and interactive tools to help customers better understand their coverage.

The integration of cutting-edge technologies ensures that policyholders have access to the information they need, fostering a proactive and informed approach to insurance management.

Frequently Asked Questions

What are the customer ratings for First Colonial Insurance Company?

As of my knowledge cutoff in September 2021, I don’t have access to real-time customer ratings for First Colonial Insurance Company. It is recommended to check reliable review websites or consult with the company directly for up-to-date customer ratings.

Where can I find customer reviews for First Colonial Insurance Company?

To find customer reviews for First Colonial Insurance Company, you can check popular review websites such as Trustpilot, Consumer Affairs, or the Better Business Bureau (BBB). These platforms often feature customer feedback and ratings for insurance companies.

Does First Colonial Insurance Company have a high customer satisfaction rating?

As of my knowledge cutoff in September 2021, I don’t have access to real-time customer satisfaction ratings for First Colonial Insurance Company. It is advisable to refer to independent review websites or contact the company directly to inquire about their current customer satisfaction ratings.

Are there any common complaints about First Colonial Insurance Company?

Complaints about insurance companies can vary, and specific complaints against First Colonial Insurance Company may change over time. It is recommended to review consumer feedback on reputable platforms or reach out to the company directly for information on common complaints and how they address them.

How can I contact First Colonial Insurance Company for more information?

To contact First Colonial Insurance Company, you can visit their official website and look for their contact information, including phone numbers and email addresses. They may also have a customer service portal or live chat feature on their website for convenient communication.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Chris Abrams

Licensed Insurance Agent

Chris is the founder of Abrams Insurance Solutions and Marcan Insurance, which provide personal financial analysis and planning services for families and small businesses across the U.S. His companies represent nearly 100 of the top-rated insurance companies. Chris has been a licensed life and health insurance agent since 2009 and has active insurance licenses in all 50 U.S. states and D.C. Chr...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption