Freedom National Auto Insurance Review (2023)
Freedom National sells auto insurance policies in California, Arizona, Georgia, and Utah. Currently, Freedom National auto insurance rates are unavailable, but the company aims to provide cheaper rates for higher-risk customers with any driving background. So even people with DUIs, multiple driving infractions, speeding tickets, or at-fault accidents can buy Freedom National auto insurance.
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Written by
Daniel Walker |
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Reviewed by
Daniel Walker
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UPDATED: Jun 28, 2022
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Freedom National sells auto insurance policies in four states and focuses primarily on high-risk drivers.
So if you have a DUI, have multiple at-fault accidents on your record, or need SR-22 insurance, you can still qualify for affordable Freedom National auto insurance policies.
Keep reading this Freedom National auto insurance review to compare customer experiences and financial ratings, learn about the potential costs, and determine if this company is right for you.
After learning how to buy Freedom National auto insurance, don’t forget to enter your ZIP code into our free rate comparison tool above to compare quotes from the best companies in your region.
What is the Freedom National auto insurance company?
Freedom National sells auto insurance policies to higher-risk drivers in Arizona, California, Georgia, and Utah.
But technically, in California, the company is registered as Freedom General Insurance Services.
This is a smaller company, and there is currently no available mobile app for customers to use.
However, you can create a membership login after you’ve secured coverage.
In the membership portal on the company website, you can pay your bill, make any necessary policy changes, access your ID cards, and more.
When it comes to coverage options, you can purchase most of the basic auto insurances from Freedom National, including liability insurance as well as collision and comprehensive insurance.
In select states, uninsured or underinsured motorist coverage, medical payments (MedPay) coverage, and personal injury protection (PIP) insurance are also available.
Plus, as policy add-ons, the website mentions rental car reimbursement, roadside assistance packages, and guaranteed asset protection (GAP) insurance.
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Overall, Freedom National offers affordable auto insurance policies to drivers that traditional companies typically view as too high-risk to insure.
The company mainly focuses on simple auto insurance for people with bad driving records.
It covers people in need of SR-22 insurance, those with suspended licenses, and also international drivers.
Plus, Freedom National insurance offers a handful of payment options to drivers for customer ease, including paying in full upfront or setting up monthly auto-pay.
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How do you request Freedom National auto insurance quotes?
Requesting Freedom National auto insurance quotes is as easy as visiting the company website.
Once there, you can quickly use one of the available online quote tools.
However, you can also call Freedom National at 888-542-4222 for personalized assistance.
Plus, the company provides you with a customer service email address.
Once you’ve secured your policy, you get an email with instructions about setting up your online account, and you get printable ID cards as well.
Freedom National also mails you physical copies of your insurance ID cards for your convenience.
What are the average Freedom National auto insurance rates?
Currently, Freedom National auto insurance rates are not publicly available.
However, if you request a quote, you can compare it to the average cost of auto insurance in the state where you live.
The table below shows the average annual auto insurance expenditures in 2018 in the four states where Freedom National operates, as recorded by the Insurance Information Institute (III).
| State | Average Annual Auto Insurance Expenditure |
|---|---|
| Arizona | $1,046.40 |
| California | $1,034.05 |
| Georgia | $1,212.04 |
| Utah | $941.14 |
Keep in mind that many factors impact your auto insurance costs, including your age, driving record, coverage needs, and the type of vehicle you’re insuring.
In fact, even your ZIP code affects your auto insurance.
Plus, if you’re looking into Freedom National because you’re a high-risk driver, your rates from traditional companies may be exceptionally high compared to the average.
So to secure the best rates without compromising your coverage, compare quotes from multiple top auto insurance companies and choose the policy that best fits your unique situation.
How do you file a Freedom National auto insurance claim?
To file an auto insurance claim with Freedom National, you must contact the correct claims office by phone or submit an online form.
The claims office you report to is based on your policy number. Four departments are available, and all are listed on the company website.
In the same section of the website as the claims office phone numbers, you will also find a checklist of information you should provide to successfully and efficiently file your claim.
This includes details like your full name, policy number, and driver’s license number. Plus, the company requests that you secure similar information for any other driver involved in the incident.
If anyone was injured in the accident, a second claims adjuster might be assigned to your case to assist with the bodily injury portion.
Freedom National says the entire process moves quickly. However, no specific timeline or estimation is available on the company website.
But if you feel the process is moving too slowly, the company encourages you to follow up with your adjuster at any point throughout the process.
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Does Freedom National offer any auto insurance discounts to drivers?
Freedom National does not provide detailed information about available discounts on the company website. However, this does not necessarily mean the company does not offer any.
For example, on the state pages of the website, the company does reference a good driver discount available in Arizona, Georgia, and Utah.
It also mentions a multi-car discount but does not explain how many cars you must insure to qualify or what rate reduction you may earn.
Contact a customer service representative for more specific details about what auto insurance discounts Freedom National can offer you.
What are the Freedom National ratings and reviews like?
Evaluating an insurance company’s customer reviews and financial ratings allows you to determine if the company is reliable before actually committing to a policy.
Unfortunately, Freedom National has not been evaluated by any leading credit rating agencies, such as A.M. Best, S&P Global, or Moody’s.
However, in terms of customer experiences, Freedom National is accredited by the Better Business Bureau (BBB) and earned an A+ rating.
On the website, Freedom National displays reviews from customers through TrustSpot. Out of 918 total submissions, the company earned a score of 9.49 out of 10.
So while we cannot evaluate the financial stability of this company, real customers of Freedom National appear satisfied with the services they receive from this company.
Notably, customers enjoy the affordable rates and fast customer service responses.
Does Freedom National sell other insurance products?
Freedom National only sells auto insurance policies and does not plan to offer any additional lines of insurance at any point in the future.
The company appears to focus on basic policies for higher-risk individuals.
This includes people with DUIs, at-fault accidents, or multiple traffic citations on their records.
However, Freedom National does offer some optional policy add-ons to its customers, including towing coverage, roadside assistance, rental reimbursement, and even GAP insurance.
Contact a customer service representative during operational business hours for more information about what specific policy add-ons are available to you from Freedom National.
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What is the history of Freedom National?
Freedom National is a privately held company founded in 1999. It’s headquartered in Newport Beach, California, and the current president and CEO is Bijan Abdi.
From the start, it focused on selling no-frills auto insurance policies to higher-risk individuals with any type of driving background.
Freedom National, registered as Freedom General Insurance Services in California, is a small company with only 11 to 50 employees in total.
This company only sells auto insurance policies in Arizona, California, Georgia, and Utah.
It does not plan to expand to other parts of the country at any point in the future. It also does not intend to roll out any additional insurance offerings.
Freedom National: The Bottom Line
Overall, Freedom National auto insurance company offers simple policies to almost any type of driver, regardless of your driving record.
So if you live in one of the states where Freedom National operates and struggle to secure traditional auto insurance coverage, consider adding this company to your comparison shopping list.
However, this small company does not offer as many stackable auto insurance discounts as many other insurers.
There’s also no available mobile app, and the additional coverage options are limited.
Safer drivers can likely secure cheaper rates with additional protections from some of the other best insurance companies.
You’ve learned about affordable Freedom National auto insurance for high-risk drivers. Now secure the best coverage for you by entering your ZIP code into our free quote comparison tool below.
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