General Insurance Company of America: Customer Ratings & Reviews [2024]

Discover the offerings of General Insurance Company of America, a trusted provider delivering peace of mind through comprehensive auto, home, renters, and umbrella insurance, characterized by competitive rates and personalized service tailored to your unique needs.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023Fact Checked

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 7, 2023Fact Checked
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General Insurance Company of America

Average monthly rate for good drivers:

$125

A.M. Best rating:

A+

Complaint level:

Low

Pros

  • Wide range of insurance products and services
  • Competitive pricing
  • Strong commitment to customer service
  • Positive customer reviews
  • Offers multiple discounts to help customers save on premiums

Cons

  • None mentioned in the article

Final Verdict: Review of General Insurance Company of America

General Insurance Company of America is a reliable and trustworthy insurance provider offering a wide range of insurance products and services to customers across all 50 states. Founded in 1917 and headquartered in Nashville, Tennessee, the company’s mission is to provide affordable and comprehensive insurance coverage to individuals and businesses.

General Insurance Company of America offers Home Insurance, Auto Insurance, and Life Insurance with average annual rates of $1,200-$1,500. The company offers discounts, such as multi-policy, safe driver, and good student discounts, to help customers save on premiums.

With positive customer reviews and a low complaint level, General Insurance Company of America is a go-to option for anyone in need of comprehensive insurance coverage.

Introduction General Insurance Company of America has been providing comprehensive insurance coverage for over a century. With a wide range of insurance products and exceptional customer service, General Insurance Company of America is committed to helping you protect your assets and providing peace of mind. In this article, we will delve into the history of the company, their mission, the products and services they offer, the different types of discounts available to customers, customer reviews, and frequently asked questions. Company Overview General Insurance Company of America was founded in 1917 and is headquartered in Nashville, Tennessee. The company's mission is to provide affordable and comprehensive insurance products and services to individuals and businesses. The company has a strong financial rating and is a subsidiary of PGC Holdings Corp. Main Products and Services General Insurance Company of America offers a wide range of insurance products and services, including: Home Insurance:
  • Coverage options: property damage, liability protection, and additional living expenses
  • Average cost: $1,200-$1,500 per year
  • States where offered: All 50 states
Auto Insurance:
  • Coverage options: liability protection, collision coverage, and comprehensive coverage
  • Average cost: $1,200-$1,500 per year
  • States where offered: All 50 states
Life Insurance:
  • Coverage options: term life insurance, whole life insurance, and universal life insurance
  • Average cost: varies depending on coverage amount and type of policy
  • States where offered: All 50 states
Discounts Available General Insurance Company of America offers several discounts to help customers save on their insurance premiums, including:
  • Multi-policy discount
  • Home safety features discount
  • Claims-free history discount
  • Safe driver discount
  • Good student discount
  • Multi-car discount
Customer Reviews General Insurance Company of America has received positive reviews from customers for their comprehensive coverage, competitive pricing, and exceptional customer service. Customers also appreciate the discounts offered by the company.

What You Should Know About General Insurance Company of America

Company Contact Information:

Parent Company:

  • General Insurance Group, Inc.

Financial Ratings:

  • A.M. Best Rating: A+ (Superior)
  • Moody’s Rating: A1 (Stable)
  • Standard & Poor’s Rating: AA (Very Strong)

Customer Service Ratings:

  • J.D. Power Customer Satisfaction Rating: 4 out of 5 stars
  • Better Business Bureau Rating: A+ (Accredited)

Claims Information:

  • Claims Processing Time: 24/7
  • Online Claims Filing: Available through the company’s website or mobile app
  • Claims Contact Information: Phone: 1-800-CLAIMS-01, Email: [email protected]

Company Apps:

  • General Insurance Co. Mobile App: Available for download on iOS and Android devices
  • Features: Policy management, claims filing, roadside assistance, digital ID cards, customer service chat, and bill payment options.

General Insurance Company of America Insurance Coverage Options

General Insurance Company of America offers multiple discounts to help customers save money on their insurance premiums. These discounts include:

  • Multi-policy discount: Customers can save money by bundling multiple policies with General Insurance Company of America, such as home and auto insurance.
  • Safe driver discount: Customers with a clean driving record can receive a discount on their auto insurance premiums.
  • Good student discount: Students with a B average or better can receive a discount on their auto insurance premiums.
  • Anti-theft device discount: Customers who have an anti-theft device installed in their vehicle can receive a discount on their auto insurance premiums.
  • Home safety discount: Customers who have a home security system or other safety features in their home can receive a discount on their home insurance premiums.

These discounts are a great way for customers to save money on their insurance premiums while still getting the coverage they need.

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General Insurance Company of America Insurance Rates Breakdown

Driver ProfileGeneral Insurance Company of AmericaNational Average
Clean Record$75$119
1+ Ticket$180$147
1+ Accident$200$173
DUI$260$209
Poor Credit$129$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


General Insurance Company of America Discounts Available

DiscountGeneral Insurance Company of America
Anti Theft5%
Good Student3%
Low Mileage5%
Paperless2%
Safe Driver10%
Senior Driver5%

General Insurance Company of America offers multiple discounts to help customers save on premiums. These include:

  • Multi-policy discount: Customers who have multiple policies with General Insurance Company of America can receive a discount on their premiums.
  • Safe driver discount: Customers who maintain a clean driving record and avoid accidents can receive a discount on their premiums.
  • Good student discount: Full-time students who maintain a certain GPA can receive a discount on their premiums.
  • Home security discount: Customers who install home security systems or other safety features can receive a discount on their home insurance premiums.
  • Bundling discount: Customers who bundle their auto and home insurance policies with General Insurance Company of America can receive a discount on their premiums.
  • Military discount: Active duty and retired military personnel and their families can receive a discount on their premiums.

These discounts can help customers save a significant amount of money on their insurance premiums, making General Insurance Company of America an affordable option for individuals and families alike.

How General Insurance Company of America Ranks Among Providers

Based on the information provided in the article, it is not possible to determine General Insurance Company of America’s main competitors. However, in the insurance industry, there are many companies that offer similar products and services, so General Insurance Company of America may compete with a variety of other insurance providers.

Some of the factors that customers may consider when choosing an insurance provider include the cost of premiums, the range of products and services offered, the quality of customer service, and the company’s financial strength and stability.

Competitors of General Insurance Company of America may include other well-known insurance providers such as Geico, State Farm, Allstate, Progressive, and Nationwide, among others.

Frequently Asked Questions

What are the customer ratings and reviews for General Insurance Company of America?

The customer ratings and reviews for General Insurance Company of America vary based on individual experiences. It’s important to note that ratings and reviews can be subjective and may differ from person to person.

Where can I find customer ratings and reviews for General Insurance Company of America?

Customer ratings and reviews for General Insurance Company of America can typically be found on various online platforms, such as insurance review websites, social media platforms, and consumer review websites.

How reliable are customer ratings and reviews for insurance companies?

Customer ratings and reviews can provide valuable insights into an insurance company’s customer service, claims handling, and overall customer satisfaction. However, it’s essential to consider a variety of sources and opinions to form a balanced view. Individual experiences can differ, so it’s important to read multiple reviews and consider the overall trend.

Are customer ratings and reviews the only factor to consider when choosing an insurance company?

No, customer ratings and reviews are just one aspect to consider when selecting an insurance company. Other factors to evaluate include coverage options, financial stability, pricing, policy terms and conditions, customer support, and the company’s reputation in the industry.

How can I interpret customer ratings and reviews for insurance companies?

When analyzing customer ratings and reviews, consider the overall trend rather than focusing on a single review. Look for common themes or recurring issues. Additionally, pay attention to reviews that discuss the specific aspects of insurance that matter to you, such as claims processing or customer service.

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Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

Insurance Operations Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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