GoAuto Insurance Company Review [2024]

Delve into the comprehensive review of GoAuto Insurance Company, focusing on its dedication to providing budget-friendly coverage in select states such as Louisiana, Nevada, Ohio, and Texas, emphasizing minimal policies and discount incentives for cost-conscious policyholders.

UPDATED: Jan 8, 2024Fact Checked

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

UPDATED: Jan 8, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 8, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 8, 2024Fact Checked
3.3
insuranceproviders.com

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

GoAuto Insurance Company

Average monthly rate for good drivers:

N/A

A.M. Best rating:

N/A

Complaint level:

Low

Pros

  • Quote options on the company website and mobile app
  • Claims filing options on the company website and mobile app
  • A website in Spanish and Spanish-speaking representatives
  • Physical locations for assistance
  • Popular mobile app
  • User-friendly company website

Cons

  • Policies are only available in Louisiana, Nevada, Ohio, and Texas
  • Little transparency concerning coverage on the company website
  • More than the average number of complaints for a company of its size
  • Few positive ratings and reviews online
  • No financial strength rating with A.M. Best

Final Verdict: Review of GoAuto Insurance Company

GoAuto Insurance Company offers car insurance coverage in Louisiana, Nevada, Ohio, and Texas. If you live in one of these states, you may find that GoAuto offers competitive prices for coverage in your area.

GoAuto does not offer add-on coverages, like roadside assistance, new car replacement, or gap insurance. Still, GoAuto could be a great company if you are looking for minimum coverage that helps you save money in monthly or annual premiums. 

Before you purchase an auto insurance policy with GoAuto, you compare quotes from multiple insurance companies. When you do, you’re more likely to find the best auto insurance rates in your area.

With GoAuto, you can buy auto insurance coverage that meets your state's minimum requirements. You can drive legally with a liability-only policy if you do not have a lease or loan on your vehicle, and GoAuto offers minimum coverage options for people who want a liability-only policy in their area. Learn more about the top liability insurance coverage in your area. Unfortunately, GoAuto is only available in Louisiana, Nevada, Ohio, and Texas. You'll have to search for auto insurance with another provider if you live elsewhere. Additionally, the company does not provide much information on its website about coverage options or cost, though you can get an auto insurance quote online. GoAuto does state on its website that it offers competitive rates for minimum coverage. It also allows customers to set their own payment plans that work best with their schedules and keeps rates low by not utilizing commissioned insurance agents. GoAuto may be a good option if you need coverage as a high-risk driver or are searching for the top SR-22 auto coverage options. It sells affordable auto insurance to people with blemishes on their driving records or poor credit where other companies might refuse coverage.

What You Should Know About GoAuto

GoAuto Insurance Company offers auto insurance policies in Louisiana, Nevada, Ohio, and Texas. The company is known for offering no-frills car insurance coverage to people searching for simple policies that meet their state’s requirements. If you want a liability-only policy, GoAuto may be a good option.

Some people want a minimum coverage policy to save money on auto insurance. Others may need cheap coverage and have a difficult time finding it because they’re high-risk drivers in need of non-standard vs. standard auto insurance. GoAuto may be able to help you if you have infractions on your driving record or poor credit.

Still, the company does not offer add-on coverage options, and the GoAuto website offers little information concerning what you can purchase for auto insurance. Additionally, the company has more than the average number of customer complaints for a company of its size. 

Before you commit to buying auto insurance, read our GoAuto auto insurance review to learn more about the company.

We also recommend finding and comparing quotes from multiple auto insurance providers in your state. Doing so will help you avoid paying too much for coverage, and you may also find a company that offers what you’re looking for in terms of coverage options. 

GoAuto Insurance Company Breakdown

GoAuto is based in Baton Rouge and has provided auto insurance coverage for over 10 years. The company offers car insurance coverage in Louisiana, Nevada, Ohio, and Texas.

Unfortunately, GoAuto only offers auto insurance policies. So, if you’re looking for one insurance company to cover your home, car, and other needs, you will need to look elsewhere for coverage.

GoAuto is the eighth-largest insurance provider in Louisiana, suggesting that it has a sound financial background and a positive outlook for future endeavors. Still, GoAuto does not have a financial strength rating with A.M. Best, which may stop certain individuals from purchasing a policy with the company.

What are the pros of a GoAuto Insurance Company policy?

If you purchase auto insurance with GoAuto, you’ll notice several benefits to your policy. Some of the most common benefits include:

  • Quote options on the company website and mobile app
  • Claims filing options on the company website and mobile app
  • A website in Spanish and Spanish-speaking representatives
  • Physical locations for assistance
  • Popular mobile app
  • User-friendly company website

Anyone searching for car insurance knows how difficult it can be to get a quote from certain companies. With GoAuto, you can get quotes for coverage on the company website or by downloading the GoAuto mobile app.

However, you may still have to speak with a GoAuto representative to assess your auto insurance needs or when filing a claim. Some insurance companies operate fully online, and this can be difficult when you want to see someone in-person to drop off a check or ask a few questions.

Fortunately, GoAuto still has several offices in Louisiana, Nevada, Ohio, and Texas, allowing policyholders to drop in if they need assistance. GoAuto also has Spanish-speaking employees and representatives in many of its brick-and-mortar locations. 

The GoAuto mobile app is popular and highly rated, and customers appreciate its functionality and user-friendly nature. If you enjoy using your smartphone to do many of your tasks, GoAuto’s mobile app may be appealing. For example, the app allows you to get quotes, file a claim, access policy information, request assistance, and more.

Along with the app, GoAuto has a helpful and user-friendly company website. Customers appreciate that the GoAuto website allows them to file claims, get quotes, check the status of their claims, and contact a GoAuto representative if and when they have questions. Both the GoAuto website and mobile app are available in English and Spanish to meet your customer service needs. 

What are the cons of a GoAuto insurance policy?

While there are many benefits to buying car insurance with GoAuto, there are also many downsides. Some of the most common disadvantages to having car insurance with GoAuto include:

  • Policies are only available in Louisiana, Nevada, Ohio, and Texas
  • Little transparency concerning coverage on the company website
  • More than the average number of complaints for a company of its size
  • Few positive ratings and reviews online
  • No financial strength rating with A.M. Best

If you do not live in Louisiana, Nevada, Ohio, or Texas, GoAuto is not an option for auto insurance. In addition, because the company is relatively small, its lack of availability is a significant disadvantage compared to bigger companies like Geico, State Farm, and Allstate. 

Additionally, GoAuto does not offer much information regarding auto insurance coverage on its website. If you know the types of coverage you’re looking for, you may want to speak with a GoAuto insurance agent to learn whether the company offers it. Beyond liability coverage, GoAuto may not have many add-on options to help you customize your policy.

GoAuto Insurance Coverage Options

GoAuto offers the basic options for car insurance coverage that most insurance companies offer, including:

  • Bodily injury liability. Bodily injury coverage protects you if you’re in an accident and cause damage or injury to one or more people.
  • Property damage liability. Property damage liability protects you if you’re in an accident and cause damage to one or more vehicles or other pieces of property. 
  • Personal injury protection (PIP). PIP helps cover medical bills and lost wages.
  • Medical Payments (MedPay). MedPay covers medical bills and visits to the doctor.
  • Uninsured/underinsured motorist coverage. Uninsured/underinsured motorist coverage pays for damage to your vehicle someone else caused if they do not have proper insurance.
  • Collision insurance coverage. Collision coverage pays for damage caused to your vehicle in a covered accident.
  • Comprehensive insurance. Comprehensive coverage pays for damage to your vehicle by something other than an accident, like wild animals, inclement weather, theft, or vandalism.

You are required to carry property damage and bodily injury liability in virtually every state, and some states also require PIP, MedPay, and uninsured/underinsured motorist coverage. Check with your local department of motor vehicles if you’re unsure what you’re supposed to have regarding car insurance coverage.

GoAuto does not offer add-on coverage options, so you cannot purchase GoAuto roadside assistance. Still, you can purchase GoAuto full coverage at an affordable rate.

Why should I buy full coverage car insurance?

Before you purchase full coverage car insurance, it’s important to know the difference between comprehensive and collision auto insurance coverage:

  • Collision insurance. Pays for repairs to your vehicle if you’re at fault in an accident and your vehicle is damaged.
  • Comprehensive insurance. Pays for repairs to your vehicle if it is damaged by something other than an accident, like inclement weather, wild animals, theft, or vandalism.

A full coverage policy can cost more than double what you’ll pay for minimum coverage on your vehicle. Still, if you have a relatively new vehicle, an expensive vehicle, or drive a lot for work, full coverage could help you save money if you’re ever in an accident.

People with a loan or lease on their vehicle may be required to carry full coverage for added protection. If you own your car and have paid it off, full coverage could still help you if repairs to your vehicle would be expensive. It’s a good idea to consider purchasing a full coverage policy and get quotes on full coverage before automatically choosing a liability-only policy.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

GoAuto Insurance Rates Breakdown

Driver ProfileGoAuto Insurance CompanyNational Average
Clean Record$132$119
1+ Ticket$158$147
1+ Accident$179$173
DUI$220$209
Poor Credit$227$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

According to the national averages, GoAuto minimum coverage is not as cheap as it may be with other companies. GoAuto offers competitive prices for full coverage in Louisiana, Nevada, Ohio, and Texas, but you should compare your GoAuto quote with other insurance companies to see which offers the coverage you want at a price that works for you.

If you have a clean driving record, good credit, and are in your 30s or older, you may find that GoAuto offers extremely competitive car insurance rates. You may find cheaper rates with companies like Geico and State Farm, but you will have to compare auto insurance quotes before you know for sure.

Why do auto insurance rates fluctuate?

It can be difficult to understand why car insurance rates fluctuate from one company to another. Most companies consider similar factors when determining a person’s auto insurance rates. These factors include:

  • Age
  • Gender
  • Marital status
  • ZIP code
  • Driving history
  • Credit score
  • Coverage type

Some companies may pay more attention to your age, while others pay more attention to your credit score. Because of this, your rates with one company may be lower than with another. For example, if you have a clean driving record and are in your mid-30s but have poor credit, you may find that some companies charge much more because they see you as a risk.

Other companies, however, may not use your credit score as a factor, allowing you to get cheaper auto insurance rates. Because companies may take vastly different approaches when determining your car insurance rates, it’s important to find and compare quotes from multiple companies, so you don’t pay too much for your coverage.

How much is GoAuto insurance?

The cost of car insurance coverage varies from one company to another for several reasons. As you search for auto insurance, you’ll find that some companies offer affordable quotes while others charge much more for coverage. 

GoAuto claims to offer low-cost car insurance. The company says it can keep its rates down by offering a no-frills approach to coverage and not paying commission fees to auto insurance agents. Still, it’s important to find and compare auto insurance rates from multiple providers before you make a final decision on coverage.

How much is a minimum coverage policy with GoAuto?

Rates for minimum coverage with GoAuto may be less than with other insurance companies in your area, but you’ll have to compare quotes to get a better idea.

This table shows the minimum average auto insurance rates in states where GoAuto car insurance is available:

Average Minimum Liability Rates by State Where GoAuto Insurance is Available
StatesAverage Monthly Liability Rates
Louisiana$48
Nevada$50
Ohio$33
Texas$49

Most drivers pay between $30-$50 monthly for liability-only insurance, so compare these rates to the kind of GoAuto auto insurance quotes you get. Remember, if you are a high-risk driver, your rates may be higher based on your record, credit score, or if you’re a teen or young adult driver.

Read our guide to find out why auto insurance is so high and how you can lower your rates. You may need to compare quotes from several providers in your area to find the most affordable policy that meets your needs.

How much is full coverage with GoAuto?

While minimum coverage is the most popular option for auto insurance with GoAuto, you can purchase a full coverage policy that includes comprehensive and collision coverage. Full coverage can cost much more than a liability-only policy, but you may want to consider full coverage to meet your needs.

This table shows what the average driver pays for full coverage auto insurance in Louisiana, Nevada, Ohio, and Texas:

Average Monthly Full Coverage Rates by State where GoAuto Insurance is Available
StatesAverage Monthly Full Coverage Rates
Louisiana$128
Nevada$100
Ohio$69
Texas$101

Louisiana is one of the most expensive states for auto insurance, so you will likely pay more for GoAuto full coverage insurance than in the other states. However, GoAuto may offer competitive rates for full coverage if you’re a high-risk driver. Click here to find more local providers with affordable auto insurance for high-risk drivers.

GoAuto Discounts Available

DiscountGoAuto Insurance Company
Anti Theft20%
Good Student12%
Low Mileage15%
Paperless7%
Safe Driver19%
Senior Driver12%

Policyholders can get discounts on car insurance with GoAuto. The company offers several discounts on car insurance coverage, including:

  • Active military. If you currently serve in one of the military branches, you could get a discount on GoAuto car insurance coverage.
  • Safe driving. If you practice safe driving habits, like avoiding distracted driving and driving within the speed limit, you may get a discount on car insurance with the company.
  • Safety features. Vehicles with anti-lock brakes, airbags, and other safety features may be eligible for additional discounts.
  • Multi-vehicles. If you insure more than one vehicle with GoAuto, you could qualify for a discount on coverage.
  • Switching from another company. Individuals who leave another car insurance company to purchase a policy with GoAuto may be eligible for a discount.

Auto insurance discounts can help you save up to 25% on your insurance coverage. If you’re eligible for discounts with GoAuto, call the company and speak with a representative to learn more about how you could save on your car insurance coverage.

How GoAuto Ranks Among Providers

GoAuto Insurance Company operates in a competitive landscape where several key players vie for market share and customer loyalty. Understanding its main competitors provides valuable insight into the choices available to consumers seeking auto insurance coverage in the same regions.

  • Geico: Known for its extensive advertising and competitive rates, Geico stands out as a major competitor in the auto insurance industry. With a wide range of coverage options and discounts, Geico caters to diverse customer needs.
  • State Farm: Renowned for its personalized service and extensive network of agents, State Farm competes strongly with its comprehensive coverage options, including various add-on policies and excellent customer service.
  • Allstate: With a solid reputation for offering a range of coverage options, including unique features like the Claim Satisfaction Guarantee, Allstate competes by providing customizable policies and innovative services.
  • Progressive: Recognized for its user-friendly online platform and Snapshot program, Progressive competes by offering a variety of discounts and competitive rates, particularly for tech-savvy customers.

In the competitive realm of auto insurance, GoAuto faces formidable competition from established industry players such as Geico, State Farm, Allstate, and Progressive. Each competitor brings its own strengths, be it competitive rates, personalized service, or innovative offerings, presenting consumers with a diverse array of choices when considering their insurance needs.

Understanding the landscape of these main competitors aids consumers in making informed decisions based on their preferences and requirements.

GoAuto Insurance Company’s Streamlined Claims Process

Ease of Filing a Claim

GoAuto provides multiple options for filing claims, including online, over the phone, and through mobile apps, offering convenient accessibility for policyholders.

Average Claim Processing Time

The average claim processing time with GoAuto is competitive within the industry standards, ensuring swift resolution for policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts varies, with some reporting satisfaction with the process, while others have raised concerns about the handling of claims.

GoAuto Insurance Company’s Cutting-Edge Digital Features

Mobile App Features and Functionality

GoAuto’s mobile app is highly rated and offers comprehensive features such as quote generation, claims filing, policy access, and customer support, enhancing user convenience.

Online Account Management Capabilities

The online platform provided by GoAuto offers robust account management capabilities, allowing users to access policies, make payments, and request policy changes easily.

Digital Tools and Resources

GoAuto’s digital tools encompass a user-friendly website and mobile app that provide essential resources for policyholders, facilitating quote comparison, claims management, and customer service interactions.

Frequently Asked Questions

In which states does GoAuto offer auto insurance coverage?

GoAuto provides auto insurance coverage in Louisiana, Nevada, Ohio, and Texas. These are the states where their services are available.

What types of coverage does GoAuto offer?

GoAuto specializes in minimum coverage policies that meet the basic requirements in each state they operate in. However, they do not offer add-on coverages like roadside assistance, new car replacement, or gap insurance.

How can I obtain a quote from GoAuto?

To get a quote from GoAuto, you can visit their website, use their mobile app, or contact a representative directly. They provide options for obtaining quotes online or through direct communication.

Does GoAuto offer online policy management?

Yes, GoAuto Insurance offers online policy management services. Policyholders can access their policies, make payments, update information, and request changes through their online portal.

What are the pros and cons of getting insurance with GoAuto?

GoAuto provides a no-frills approach to insurance, offering competitive prices for minimum coverage and has a user-friendly mobile app and website. Cons: Limited coverage options beyond the basics, availability limited to only a few states, and a relatively higher number of customer complaints compared to larger insurers.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Justin Wright

Licensed Insurance Agent

Justin Wright has been a licensed insurance broker for over 9 years. After graduating from Southeastern Seminary with a Masters in Philosophy, Justin started his career as a professor, teaching Philosophy and Ethics. Later, Justin obtained both his Property & Casualty license and his Life and Health license and began working for State Farm and Allstate. In 2020, Justin began working as an i...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for GoAuto

3.33 (62 reviews)
1
August 31, 2023

MzKristel

Go Auto Does Not Honor Coverage

I'm at a lost for words, I CAN NOT SAY ANYTHING NICE ABOUT THIS COMPANY! My husband and I have two vehicles and both covered under this crappy ins. After a year of having the policy and just before renewal; we've found ourselves needing to file a claim for vandalism on my Honda CRV. Aug 12 incident happens, Aug 17 intake call with ?'s, Aug 23 adjuster ?'s, Aug 30 fraud dept?'s.... We were victimized and had FULL coverage insurance and yet NO HEL...
I'm at a lost for words, I CAN NOT SAY ANYTHING NICE ABOUT THIS COMPANY! My husband and I have two vehicles and both covered under this crappy ins. After a year of having the policy and just before renewal; we've found ourselves needing to file a claim for vandalism on my Honda CRV. Aug 12 incident happens, Aug 17 intake call with ?'s, Aug 23 adjuster ?'s, Aug 30 fraud dept?'s.... We were victimized and had FULL coverage insurance and yet NO HELP FROM GO AUTO... They did not honor our coverage. IDK what to do now the damages prevents us from driving. We have car, insurance coverage and yet no help.
1
April 21, 2023

Kpal

THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!

I recently called 4/3rd to update policy because I moved to Texas. My original bill date is the 13th of each month. So I needed to make sure I had a new policy by the 23rd. Agent [REDACTED NAME] told me that she would call me the next day to finalize, never did. Sent me a cancellation request form via email, I responded back following her instructions. Never replied. I emailed again asking to confirm she received my email (4/6th)….NEVER respond...
I recently called 4/3rd to update policy because I moved to Texas. My original bill date is the 13th of each month. So I needed to make sure I had a new policy by the 23rd. Agent [REDACTED NAME] told me that she would call me the next day to finalize, never did. Sent me a cancellation request form via email, I responded back following her instructions. Never replied. I emailed again asking to confirm she received my email (4/6th)….NEVER responded. I called on 4/18th after receiving a “LATE PAYMENT NOTICE” email! Wtf! Spoke to another agent who transferred me back to [REDACTED NAME]! [REDACTED NAME] proceeds to tell me that she did receive my emailSSSSS but didn’t do the cancellation because of DMV reasons. Idk, I’m not an agent. She sucks at actually explaining [REDACTED WORD]! She then tells me “I’m with a customer, I will call you back in 15 min”. That was all on April 18th, 2023. NEVER DID! Today, April 21st, and I had to call [REDACTED NAME] back. She then tells me “I’m off now but I answered because I know I need to assist you”. Wtf? Sis you was supposed to call me back 3 days ago. So she TRANSFERS me to the automated line to choose from the options. My insurance will be cancelled on the 23rd and will be fuckin reported as a failed payment, UNLESS I just pay another fuckin fee of $481 for the state of Louisiana when I live in Texas ! I’m cornered at this point cause I thought I did my part.
1
August 15, 2022

Jamica_Chisley

Go auto with the low ball offers

I had a wreck over a year ago. It was other drivers fault. We both had go auto insurance. Go auto offered me a $1500 settlement. Talking about a low ball offer. In I still havent got paid this wreck was July 2021. Consumers it would be best to go with other insurance companies because Go auto doesn’t want to pay out clams
1
February 7, 2022

Kesha_

Beware!!!

Worst insurance, increase the price when they want, worst customer service and the agents at the store...that is another story...
1
October 4, 2021

Crackcorn58

Bad customer service

had an accident not at fault on sept 17th field a claim no responce ..no call backs no rental been without a car ..next step to get a lawyer I guess today is 10/4/21 still not a word ..........
1
October 4, 2021

Walter_

Dont buy this insurance

Buyer beware, this company does not pay their claims. I've been waiting over a year and still nothing. My car was stolen and they investigated it they know it was stolen the police investigated it and they still procrastinating. Pure garbage that's why they're cheap. They hope you don't file a dam claim.
1
April 8, 2021

walterj

Buyer beware

I've been fighting this company for a year and they refuse to settle my claim. They will find ways to not pay you. May 31, 2020 I left home in Laplace to play a round of golf at New Orleans City Park. I was driving my 2015 Chevy Camaro. The game lasted approximately 31/2hrs. Leaving off 18hole stopped at the clubhouse had food and drinks with some friends. Left out approximately 7pm headed to the car and guess what, car is gone. Shocked and stu...
I've been fighting this company for a year and they refuse to settle my claim. They will find ways to not pay you. May 31, 2020 I left home in Laplace to play a round of golf at New Orleans City Park. I was driving my 2015 Chevy Camaro. The game lasted approximately 31/2hrs. Leaving off 18hole stopped at the clubhouse had food and drinks with some friends. Left out approximately 7pm headed to the car and guess what, car is gone. Shocked and stunned heart beating fast now I'm hoping it's a prank or something but to no avail. Looked around friends done hauled [REDACTED WORD]. Called NOPD took report. Now here is where it gets interesting people. I called GO AUTO, my insurance company to inform them, this was on a Sunday. So Monday I received a call from the adjuster. I gave them everything they asked for. From that point on they went to work on my character, attempting to say my car wasn't stolen and I staged the whole event. Matter of fact even Mr. [REDACTED NAME] who yall know as [REDACTED NAME] the Goauto man, says I wasn't even in New Orleans that day. Lol. Anyway they refused my claim and until this day I'm still fighting. No attorney but I'm still fighting. David vs Goliath. So for all of you who are thinking about getting cheap insurance or Goauto insurance? Buyer beware. You've been warned. I'm a gulf War veteran who survived Iraq and conveyed from Kuwait to Baghdad in a hummv with no armored plates I can deal with GOAUTO
1
March 1, 2021

GoAuto

Don't Use this company.

Save your money and don't waste your time with this company. They are only about money and couldn't care lass about the people people.
1
October 5, 2020

walterj

GO AUTO BUYERS BEWARE NO GOOD

Buyer beware i had my car stolen in may 2020 got police report did everything right. Claims department was very rude and hard to get hold of. Its now October and they have denied my claim i had to hire a lawyer to fight them. THEY DO NOT HONOR their claims. PLEASE BEWARE #SCAMMERS
1
July 28, 2020

Twinn83

Frustrated customer

My vehicle got vandalized a week ago. Nothing has happened. I still don’t have a rental or another vehicle to get back and fourth to work. The initial agent was rude and her supervisor isn’t much better. What’s the use of having full coverage and it’s treated like liability. I’ll never go to them or recommend them to anyone.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.insuranceproviders.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption