Home State County Mutual Insurance Company: Customer Ratings & Reviews [2023]

Home State County Mutual Insurance Company offers multiple insurance types, although their specialty seems to be car insurance. However, you may need to contact them directly to learn about their products and coverage options.

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Home » Companies » Homeowners Insurance » Homeowners Insurance Company Reviews » Home State County Mutual Insurance Company: Customer Ratings & Reviews [2023]

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

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Written by Daniel Walker
Licensed Insurance Agent Daniel Walker

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →

Reviewed by Daniel Walker
Licensed Insurance Agent Daniel Walker

UPDATED: Dec 16, 2022

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Company Details
President: Jennifer Davis Huddleston
Address: 807 Brazos Street, Suite 714
City: Austin
State: TX
ZIP Code: 78701
Phone Number: 254-776-4521
Toll Free: (800) 792-3224
Year Founded: 1948
4.17 (1 reviews)

Types of Insurance Offered

Home State County Mutual Insurance Company provides multiple types of insurance, although auto insurance seems to be their main offering. However, they make much of their product info and company information hard to find.

Below, we’ve gathered contact information, how to file claims with the company, ratings from industry experts, Home State County Mutual Insurance Company car insurance rates, and Home State County Mutual Insurance Company reviews from real customers.

In order to ensure you’re finding affordable Home State County Mutual Insurance Company car insurance, compare quotes from local insurance providers by entering your ZIP code above.

Contact Home State County Mutual Insurance Company

Home State County Mutual Insurance Company’s headquarters location is 807 Brazos Street, Suite 714, Austin, TX 78701.

The Home State County Mutual phone number is 254-776-4521.

You can also use the Home State County Mutual Insurance Company login by visiting the Home State County Mutual Insurance Company’s website at http://www.homestate.net/hsindex.htm. The company’s website does not have any information on it, and you must know your policy number to access it.

The Home State County Mutual Insurance pay online website is https://www.doxo.com/info/home-state-county-mutual-ins-co.

The Home State County Mutual Insurance parent company is Home State Insurance Group, Inc.

Home State County Mutual Insurance Company’s NAIC number is 29297.

Home State County Mutual Insurance is partnered with Mendota Insurance and Aspen Insurance, so the two companies can offer auto insurance in Texas. The Home State County Mutual Insurance Company/Mendota agreement offers revised coverage to individuals in Texas, while the Home State County Mutual Insurance Company/Aspen MGA offers better use of technology and customer service through their insurance agents.

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How much does Home State County Mutual car insurance cost?

As mentioned, Home State County Mutual Insurance keeps a lot of their information offline (most likely so they can get you to call them directly). Therefore, you would have to contact them to receive a specific quote for their insurance policies.

However, to give you an idea of what it might cost you, let’s take a look at the average car insurance rates in Texas versus the national average.

Texas Car Insurance Rates Compared to National Average
StatesAverage Annual Liability RatesAverage Annual Collision RatesAverage Annual Comprehensive RatesAverage Annual Full Coverage Rates
Texas$550$380$207$1,137
National Average$555$326$148$1,030

Compare RatesStart Now →

As you can see in the data above, Texas liability coverage rates are similar to the national average, but you may have to pay more for collision, comprehensive, or full coverage.

File Claims With Home State County Mutual Insurance Company

If you’re interested in Home State County Mutual Insurance Company’s Texas claims (or any other state’s claims), know that you can access your account information through the Home State County Mutual website, the company does not allow you to make claims online. You must call the Home State County Mutual claims number at 254-776-4521.

Home State County Mutual Insurance Company Ratings & Reviews

The Home State County Mutual Insurance Company has only one customer complaint through the BBB. However, the company has a B rating, indicating there may be some issues either in paying claims, customer service, or other business practices.

The company’s financial strength has not been rated by A.M. Best or S&P, most likely due to the fact that the company is so small.

Customer reviews online are poor. There are complaints of the company giving bad customer service, not paying claims, and not responding to people in a timely manner after auto accidents.

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Summing it Up

Home State County Mutual Insurance Company may not be the best choice for insurance. However, you may also choose to contact the company to find out more about their coverage and rates before making a decision.

It may also be advisable to contact an independent insurance agent or broker to get help finding a company that is most suitable for your needs.

To find Home State County Mutual Insurance Company car insurance quotes, enter your ZIP code below to use our free online insurance quote comparison tool.

Home State County Mutual Insurance Company: Customer Ratings & Reviews [2023] Additional Information

Home State County Mutual Insurance Company is a Mutual company that was incorporated in 1948. Home State County Mutual Insurance Company is a County Mutual Associ insurance company and has assets of 113,301,578, capital of $0, and net surplus of $4,428,742.

The president of Home State County Mutual Insurance Company is Jennifer Davis Huddleston. Home State County Mutual Insurance Company insurance plans include airplane, auto, boat, business, and home.

Home State County Mutual Insurance Company is located in Austin, TX and the phone number for Home State County Mutual Insurance Company claims, customer, service, and additional information is 254-776-4521.

Home State County Mutual Insurance Company Insurance Quotes

If you already have Home State County Mutual Insurance Company insurance quotes then be sure that you compare your quoted Home State County Mutual Insurance Company insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your ZIP code for free insurance quotes now!

Reviews
for Home State County Mutual

4.17 (1 reviews)
1
May 3, 2021

Ashley

Home State review

Completely non-existent customer service!! A Home State policy holder hit my car 21 days ago. I filed a claim the same day and still have not had a single conversation with the adjuster, or anyone else who is able to authorize repairs on my car. I have called the adjuster and her supervisor every single day, leaving voicemails, in addition to the main phone # for the insurance company and cannot get a response. I have never experienced such a lac...
Completely non-existent customer service!! A Home State policy holder hit my car 21 days ago. I filed a claim the same day and still have not had a single conversation with the adjuster, or anyone else who is able to authorize repairs on my car. I have called the adjuster and her supervisor every single day, leaving voicemails, in addition to the main phone # for the insurance company and cannot get a response. I have never experienced such a lack of service! Unspeakable!
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1
July 13, 2020

ddktexas

Home State review

TERRIBLE COMPANY - will be filing complaint with BBB and talking to a lawyer. 3 weeks ago their customer hit my truck because he was on the phone while leaving work. I FINALLY got an adjuster's name and number. Despite repeated messages he has NOT called me back. Meanwhile my truck is still damaged. TOTAL CROCK!!! God help anyone that gets hit by one of their customers!!!!
5
December 21, 2018

jeweleebug

Speed and Care of Service to myself and others

Recently had an accident and was handled quickly and with care. Very quick settlement despite accident happening right before Thanksgiving.
1
August 22, 2017

Jeff

Home State review

One of their clients hit my car in the rear over a month ago. Even the adjuster who came out said that their client's story was not adding up. Caroline at Equity Insurance at first said the story was not adding up from their client and she was doing everything she could do to get us paid. The police report states that their client's story did not add up but they denied our claim. Do Not Get Hit By Their Clients Because They Do not pay!!
1
May 15, 2017

dave

Home State review

This company is a scam. Their client caused a major accident involved 4 vehicles including mine. I called their number on the police report. They gave the run around and basically refuse to give the claim number so I can get a rental and get my car. They said the adjuster will come out to see me and will give me the claim number and it was 4 weeks ago. I called and called, but they never return my messages. In the meantime, my car is not driva...
This company is a scam. Their client caused a major accident involved 4 vehicles including mine. I called their number on the police report. They gave the run around and basically refuse to give the claim number so I can get a rental and get my car. They said the adjuster will come out to see me and will give me the claim number and it was 4 weeks ago. I called and called, but they never return my messages. In the meantime, my car is not drivable, and I'm on the hook for the rental. They are selling insurance to non-standard drivers, meaning their clients are high risks and not qualify for standard insurance. THIS COMPANY IS NOTHING BUT SCAMMERS. I'd give them negative 5 stars.
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1
May 17, 2016

eliete

Home State review

Bad, bad, bad, bad company. Bad customer service, bad adjusters, everything is bad. Their client hit me 3 weeks ago and they say they are not able to contact her. LIE. She called them in front of me and left a message (the only option we have is to leave a message, they NEVER answer the phone) and they do not call us back. when I managed to speak with them, they were very rude. they don't care about your situation. they don't care if it is the...
Bad, bad, bad, bad company. Bad customer service, bad adjusters, everything is bad. Their client hit me 3 weeks ago and they say they are not able to contact her. LIE. She called them in front of me and left a message (the only option we have is to leave a message, they NEVER answer the phone) and they do not call us back. when I managed to speak with them, they were very rude. they don't care about your situation. they don't care if it is their client's fault you don't have a vehicle to drive around. DO NOT MAKE BUSINESS WITH THEM. you will regret so bad.......
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1
May 27, 2015

John Griggs

Home State review

When you call and leave a voicemail and then they do not return calls.
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