Imperial Casualty and Indemnity Company: Customer Ratings & Reviews [2023]

Looking for reliable insurance coverage to safeguard your assets? Look no further than Imperial Casualty and Indemnity Company! With a strong reputation for providing dependable insurance services.

UPDATED: Apr 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 19, 2023Fact Checked

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 19, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 19, 2023Fact Checked
3.4
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Imperial Casualty and Indemnity Company

Average monthly rate for good drivers:

$99

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • Wide range of insurance products
  • Competitive rates for good drivers
  • Strong financial stability
  • Discounts available for safe driving, bundling policies, and more

Cons

  • Limited availability in some states
  • No mobile app for policy management
  • Mixed customer reviews on claims handling

The Bottom Line

Imperial Casualty and Indemnity Company is a well-known insurance provider that offers a wide range of insurance products to individuals and businesses. This article provides a comprehensive overview of the company, starting with its history and mission. Established in 1939, Imperial Casualty and Indemnity Company has grown to become a reputable insurance provider that serves customers in multiple states. The company’s mission is to provide affordable, high-quality insurance coverage to its customers, while maintaining strong financial stability.In terms of products and services, Imperial Casualty and Indemnity Company offers a diverse range of insurance options, including auto, home, business, and liability insurance. The company’s auto insurance policies come with a variety of coverage options, such as collision, comprehensive, and liability coverage. Home insurance policies are available for homeowners, renters, and condo owners, and provide protection for property damage and personal liability.

Imperial Casualty and Indemnity Company is a trusted insurance provider with a strong reputation for offering a wide range of insurance products, including auto, home, and business insurance. With a solid A.M. Best rating and competitive rates for good drivers, Imperial Casualty and Indemnity Company has become a popular choice for individuals and businesses seeking comprehensive coverage. We’ll take a closer look at the history, mission, products, services, and customer reviews of Imperial Casualty and Indemnity Company, so you can decide if it’s the right insurance provider for you.

Is Imperial Fire and Casualty a Good Choice?

Company Contact Information:

  • Imperial Casualty and Indemnity Company can be contacted by phone at 1-800-985-9182 or through their website at imperialcandic.com.

Related Parent or Child Companies:

  • Imperial Casualty and Indemnity Company has any related parent or child companies.

Financial Ratings: 

A- (Excellent) rating from A.M. Best, indicating that they have a strong ability to meet their insurance obligations.

Customer Service Ratings:

  • Imperial Casualty and Indemnity Company has received positive customer reviews for their prompt service and knowledgeable customer service representatives.

Claims Information:

  • Customers can file a claim with Imperial Casualty and Indemnity Company online or by calling their customer service hotline.

Company Apps:  Imperial Casualty and Indemnity Company has any mobile apps for managing insurance policies or filing claims.

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Imperial Fire and Casualty Discounts Available

Imperial Casualty and Indemnity Company offers a variety of discounts to help their customers save on insurance premiums. These discounts include:

  • Good Driver Discount: This discount is available to customers who maintain a clean driving record for a specified period, usually three years or more.
  • Multi-Policy Discount: Customers who bundle multiple insurance policies with Imperial Casualty and Indemnity Company can qualify for a discount on their premiums.
  • Student Discount: Full-time students who maintain good grades may be eligible for a discount on their insurance premiums.
  • Senior Discount: Customers who are over a certain age, typically 55 or 65 years old, may be eligible for a discount on their insurance premiums.
  • Military Discount: Active or retired members of the military and their families may be eligible for a discount on their insurance premiums.

These discounts can help customers save a significant amount of money on their insurance premiums and make Imperial Casualty and Indemnity Company’s services more affordable and accessible.

Imperial Fire and Casualty Coverage Options

Imperial Casualty and Indemnity Company offers a range of insurance products to help customers protect their assets and plan for the future. The coverage options offered by the company include:

  • Auto Insurance: This coverage includes liability, collision, comprehensive, and personal injury protection to help drivers stay protected on the road.
  • Home Insurance: Imperial Casualty and Indemnity Company offers coverage for homeowners, including dwelling coverage, personal property coverage, and liability coverage.
  • Renters Insurance: Customers who rent their homes can get coverage for their personal property, liability, and additional living expenses in the event of a covered loss.
  • Business Insurance: Imperial Casualty and Indemnity Company offers a variety of business insurance products, including commercial property, liability, and workers’ compensation coverage.

The company’s coverage options are designed to meet the diverse needs of customers and provide them with peace of mind in the face of unexpected events or losses.

Imperial Fire and Casualty vs. Competitors

Imperial Casualty and Indemnity Company likely competes with other established insurance companies operating in the same states. Some possible competitors could include large national insurance companies such as:

  • Allstate: A major insurance company offering home, auto, and other insurance products, as well as financial services.
  • State Farm: One of the largest insurance companies in the United States, offering a range of home, auto, and other insurance products.
  • Geico: Known for its catchy advertising campaigns, GEICO is a popular auto insurance provider that also offers home, renters, and other insurance products.

Ultimately, the competitiveness of Imperial Casualty and Indemnity Company in the insurance market would depend on factors such as their pricing, coverage options, customer service, and reputation within the industry.

Frequently Asked Questions

How do I file a claim with Imperial Casualty and Indemnity Company?

Customers can file a claim online or over the phone. The company’s claims team will guide you through the process and ensure that your claim is processed as quickly and efficiently as possible.

What types of discounts are available to customers?

Imperial Casualty and Indemnity Company offers a variety of discounts, including multi-policy discounts and safe driver discounts. Contact the company directly to find out more about the discounts available to you.

How can I get a quote for insurance coverage?

Customers can request a quote online or over the phone. The company will provide an accurate estimate of the cost of your desired coverage based on a number of factors, including the type of insurance and coverage options.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Imperial Fire and Casualty

3.36 (9 reviews)
4
May 3, 2020

Keith33rks

Quick easy same day service

I was very pleased, the agent was very kind and knowledgeable and he made it very easy for me to get get insurance on Saturday. He also had a mask on to lessen the chances of spreading the coronavirus
5
July 8, 2017

spooky

great company

they are great and very easy to work with. i was recommend by family and very happy that i was i love this company
1
February 10, 2016

Abdul fiorani

Imperial review

The worst customer service ever! Unprofessional people working and the rudest individuals I have ever met. Will be seeing me shortly in court.
1
June 1, 2012

justin Todd

Imperial review

They have the worst customer service ever. Very rude.
1
April 8, 2012

Greg Baldwin

Imperial review

I was stopped in traffic and rear ended by a lady with imperial insurance. Imperial's claims specialists were very short and unprofessional. Imperial refused to pay and it was clearly their fault. My insurnace company is going after imperial to get their money and refund my deductible. I know I will get covered in the end but it should not take several months and dealing with rude people for something so clear cut.
1
December 19, 2011

Victoria

Imperial review

Went into the office on the corner of E. Market n Sherwood st to make a payment for my brothers insurance and I sure didn't like the customer service. as I was waiting about 40 mins about 4 people walk in out of those people 2 walked out n as I was waiting instead of the lady in charge helping the people. she was attending all I was hearing her asking about a family member going into surgery n asking about her kids know that she had people wait...
Went into the office on the corner of E. Market n Sherwood st to make a payment for my brothers insurance and I sure didn't like the customer service. as I was waiting about 40 mins about 4 people walk in out of those people 2 walked out n as I was waiting instead of the lady in charge helping the people. she was attending all I was hearing her asking about a family member going into surgery n asking about her kids know that she had people waiting for more than 1 hour which I think everyone time is valuable and there is no reason for anyone just making a simple payment having to wait more than an hour thank God I don't have my insurance at an office where people just don't take peoples time seriously
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