Chelsey Tucker graduated with a Bachelor of History degree from Metropolitan State University in 2019. She now writes about insurance with her specialty being life insurance and has been quoted on Help Smart Phone and MEL Magazine.

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Written by Chelsey Tucker
Insurance Expert Chelsey Tucker

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com.

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Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

UPDATED: Jun 28, 2022

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Company Details
President: James R. Gober
Address: 2201 4th Avenue North
City: Birmingham
State: Alabama
ZIP Code: 35203
Phone Number: 800-463-4648
Toll Free: No Toll Free Number Known
Year Founded: 2002
AM Best Rating: A

The Lowdown

  • Infinity provides competitive rates
  • Infinity provides coverage in 43 states
  • Infinity has been rated an A by A.M. Best

Infinity provides auto insurance to customers in 43 states. The company’s rates are comparable with the top competitors and customers can use multiple discounts to lower rates further. The company offers the standard coverage options and has been rated an A by A.M. Best.

Knowing more about Infinity auto insurance will help you determine if the company is a good match for your car insurance needs.

Before jumping into this Infinity auto insurance review, enter your ZIP code to get free car insurance quotes in your area.

Does Infinity auto insurance have competitive rates?

You should consider various factors when deciding whether to buy Infinity auto insurance. Coverage cost tends to be the most important for many drivers. Therefore, comparing the prices of different companies will help you determine the most cost-effective option.

Companies use multiple factors when determining rates. Additionally, since the companies weigh these factors differently, the cheapest option will depend on your specific circumstances. However, comparing the average prices will give you a good idea of which company is the most affordable.

The following chart compares the average annual Infinity auto insurance rates for minimum and full-coverage policies with other companies.

Infinity Auto Insurance Average Annual Full Coverage and Minimum Coverage Rates vs. Other Companies

CompanyAnnual Average Minimum Coverage RatesAnnual Average Full Coverage Rates
Farmers$929$2,298
GEICO$396$1,380
Infinity$549$1,709
Mercury$527$1,487
National General$767$1,899
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As you can see, customers can find more affordable policies with Infinity auto insurance than other companies. On average, the company is cheaper than Farmers and National General, but slightly higher than GEICO and Mercury.

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What coverages are offered by Infinity auto insurance?

Many car insurance companies sell coverages individually, and Infinity is no different. The company offers most of the standard policies that you’ll find from competitors. Customers can buy only the coverage they need or all coverages to be prepared for any incident.

Most states require drivers to carry liability insurance, known as minimum coverage. However, some drivers prefer to have all of the standard types of insurance, or full coverage.

While you might only require minimum coverage to operate a vehicle, full coverage provides the most protection. Additionally, if you still owe on your car, a lender might require you to carry the maximum amount of insurance until you pay it off.

The following table shows the standard car insurance coverages provided by Infinity.

Infinity Auto Insurance Coverages

Auto Insurance Types Purpose of Coverage
Bodily injury liabilityPays for medical bills if someone else suffers an injury in an accident caused by you.
CollisionCovers damage to your car after an accident.
ComprehensiveCovers damage to your car when you’re not driving.
Property damage liabilityLiability coverage that covers the cost of any property damage you’ve caused in an accident.
Uninsured/underinsured motoristCovers the costs if you’re in an accident caused by a driver with little or no car insurance.
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In addition to these standard coverages, Infinity provides additional options customers can add to a policy. An example is the company’s roadside assistance plan, called DriverClub. Membership is free, and customers only pay for a service as needed.

The company also offers rideshare insurance in select cities. This type of coverage is for drivers who work for a ridesharing service such as Lyft or Uber. Adding this service requires an extra fee and increases Infinity auto insurance rates.

In addition to auto insurance, Infinity offers other types of coverage including motorcycle, business, and home insurance.

What discounts are available from Infinity auto insurance?

As previously mentioned, the cost of coverage depends on your specific circumstances. While coverage is affordable for most drivers, others might find it expensive. For this reason, insurance companies provide multiple discounts to lower your rates.

These deals depend on various factors, including your policy, lifestyle, and schooling. Combining as many discounts as possible will help you get the best rates. The following table shows some of the Infinity auto insurance company deals.

Infinity Auto Insurance Discounts

Auto DiscountDiscount Eligibility
Good studentDrivers between the ages of 16 and 24 and enrolled full-time in school maintain a 3.0 grade point average.
HomeownerInsured owns a single-family home.
LoyaltyInsured maintains its policy with Infinity over an extended period.
Mature driver improvement courseDrivers over 55 take a driver improvement course.
Multi-carInsures multiple vehicles with Infinity.
Paid in fullMake full payment right away instead of a monthly payment plan.
PaperlessInsured receives documentation online.
Safe driverDriver maintains a clean driving record.
Switch and saveSwitch Infinity from another insurance company.
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The available discounts differ by state, so you should ask a representative about the savings opportunities in your area.

How is Infinity auto insurance rated?

Credit rating agencies review insurance companies and rate them on their financial strength. Companies with higher ratings are more likely to provide a payout when customers file a claim.

Infinity Insurance has been rated an A by A.M. Best and S&P. The A.M. Best rating is described as excellent, and the S&P rating is solid. These ratings indicate that the company will provide a payout in most cases.

The Better Business Bureau (BBB) rates companies based on business practices. Infinity Insurance has been rated a B by the BBB, indicating that the company has some transparency when dealing with customers, but can be better.

Kemper Insurance is the parent company of both Alliance United and Infinity Insurance. However, Infinity has a lower BBB rating than Alliance United. This difference indicates that the Alliance United Insurance customer service is better than that of Infinity Insurance.

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Does Infinity auto insurance have any complaints?

The Better Business Bureau (BBB) and the National Association of Insurance Commissioners (NAIC) examine complaints made about insurance companies. Looking at the conclusions allows drivers to determine the quality of service.

At the time of this review, the BBB had received 507 complaints about Infinity Insurance during the past three years. Of those 507 complaints, 426 were about products and services, and 66 referred to billing.

The NAIC received eight complaints about Infinity Insurance. The organization has given Infinity a complaint index ratio of 1.04, indicating it has slightly more complaints than a competitor of a similar size.

Does Infinity auto insurance have a mobile app?

Infinity Insurance has a mobile app available on all mobile devices. Customers can use the app to complete several tasks, including:

  • Display ID cards
  • Submit claims
  • Find repair shops

Similar to how customers can use their Alliance United Insurance login to access policy information, the Infinity Insurance app allows customers to enter their Infinity login credentials to view policy documents.

How can you make Infinity auto insurance claims?

Infinity Insurance customers can file claims online or by phone. Customers can make online claims by logging into the website or mobile app and filling out a form. Customers can also view policy information and their current claims status.

Policyholders can also file claims by calling 1-800-353-6737. A representative will ask specific questions about the incident. Additionally, the company might require that you submit other information, such as photos or a police report.

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How can you make Infinity auto insurance payments?

Infinity Insurance customers can make payments online or by phone like an Alliance United payment. Customers can make online payments by entering their policy credentials on a desktop, laptop, or mobile device.

Additionally, customers can make payments by calling 1-800-782-1020. A customer service representative will accept your payment information and guide you through the payment process.

What is the history of Infinity auto insurance?

The Infinity Property and Casualty Corp. began in 2002 in Birmingham, Alabama. The company initially served Hispanic customers in California, Arizona, Texas, and Florida.

Renamed Infinity Insurance, the company was acquired by Kemper Alliance United in 2018. Today, the company provides various types of insurance to customers in 43 states.

Infinity Auto Insurance: The Bottom Line

Infinity Insurance is a subsidiary of the Kemper Insurance Company, providing coverage to customers in 43 states. The company has competitive rates and offers various discounts to further lower prices.

Learning more about Infinity auto insurance will help you decide if the company is right for you.

Now that you know about Infinity auto insurance, enter your ZIP code to find free car insurance rates in your area.

Infinity Auto Insurance Review (2022) Additional Information

Infinity Auto Insurance Review [2022] is a company that was incorporated in 2002. Infinity Auto Insurance Review [2022] is a insurance company and has assets of , capital of $, and net surplus of $.

The president of Infinity Auto Insurance Review [2022] is James R. Gober, the treasurer is , and the secretary is . Infinity Auto Insurance Review [2022] insurance plans include
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Infinity Auto Insurance Review [2022] is located in Birmingham, Alabama and the phone number for Infinity Auto Insurance Review [2022] claims, customer, service, and additional information is 800-463-4648.

Infinity Auto Insurance Review [2022] Insurance Quotes

If you already have Infinity Auto Insurance Review [2022] insurance quotes then be sure that you compare your quoted Infinity Auto Insurance Review [2022] insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!