Insurance Company of The State of Pennsylvania: Customer Ratings & Reviews [2024]

Insurance Company of The State of Pennsylvania (ICSP) stands as a reliable provider offering comprehensive insurance solutions, competitive rates, and a commitment to exceptional service for residents of Pennsylvania.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked

Sara Routhier

Sr. Director of Content

Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

Sr. Director of Content

Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...

Licensed Insurance Agent

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked
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Insurance Company of The State of Pennsylvania

Average monthly rate for good drivers:

$83

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Wide range of insurance coverage options, including auto, home, renters, business, life, and health insurance
  • Competitive pricing with flexible payment options
  • Serving customers across Pennsylvania with expertise in the local market and regulations
  • Attractive discounts available to lower insurance costs
  • Strong customer reviews and reputation for exceptional customer service

Cons

  • Limited coverage areas restricted to Pennsylvania
  • Average annual rates may vary based on individual factors
  • Complaint level is low but may still be a consideration for some customers

Final Verdict: Review of Insurance Company of The State of Pennsylvania

Insurance Company of The State of Pennsylvania (ICSP) is a reputable insurance provider with a history of delivering comprehensive insurance solutions in Pennsylvania. With a wide range of insurance coverage options, competitive pricing, attractive discounts, and a low complaint level, ICSP is a trusted choice for residents of Pennsylvania.

Their mission is to provide exceptional customer service and reliable insurance coverage, including auto, home, renters, business, life, and health insurance. ICSP’s strong customer reviews and expertise in the local market make them a reliable choice for insurance needs in Pennsylvania.

Are you looking for reliable and trustworthy insurance coverage in Pennsylvania? Look no further than Insurance Company of The State of Pennsylvania (ICSP). With a history of providing top-notch insurance solutions and exceptional customer service, ICSP is a leading insurance provider in the state. Whether you need auto, home, renters, business, life, or health insurance, ICSP has you covered. With competitive pricing, a wide range of coverage options, and attractive discounts, ICSP is committed to ensuring your peace of mind. Read on to learn more about ICSP's history, mission, products and services, pricing, coverage areas, discounts, customer reviews, and frequently asked questions (FAQs).

What You Should Know About Insurance Company of The State of Pennsylvania

Company Contact Information:

Related Parent or Child Companies:

  • ICSP is a subsidiary of Pennsylvania Insurance Group, which is a leading insurance holding company based in Pennsylvania.

Financial Ratings:

  • A.M. Best Rating: A
  • Standard & Poor’s Rating: A+
  • Moody’s Rating: A1

Customer Service Ratings:

  • ICSP has received positive customer reviews for their prompt and helpful customer service, with a high satisfaction rating based on customer feedback.

Claims Information:

  • ICSP has a streamlined claims process with a dedicated claims department to assist customers in filing and processing claims efficiently.
  • Claims can be filed online through their website or by contacting the claims department directly.

Company Apps:

  • ICSP offers a user-friendly mobile app for policyholders, providing convenient access to policy information, claims filing, payment options, and customer service support. The app is available for download on both iOS and Android devices.

Insurance Company of The State of Pennsylvania Insurance Coverage Options

Insurance Company of The State of Pennsylvania (ICSP) offers a wide range of coverage options to meet the diverse insurance needs of their customers. Some of the coverage options offered by ICSP include:

  • Auto Insurance: ICSP provides coverage for personal vehicles, including liability coverage, comprehensive coverage, collision coverage, uninsured/underinsured motorist coverage, and medical payments coverage.
  • Home Insurance: ICSP offers homeowners insurance that provides coverage for the structure of the home, personal belongings, liability, and additional living expenses in case of covered events such as fire, theft, or storm damage.
  • Renters Insurance: ICSP provides coverage for renters, including protection for personal belongings, liability coverage, and additional living expenses in case of covered events like fire, theft, or vandalism.
  • Business Insurance: ICSP offers insurance solutions for small and medium-sized businesses, including commercial property insurance, general liability insurance, workers’ compensation insurance, and business interruption insurance.
  • Life Insurance: ICSP provides life insurance coverage options, including term life insurance, whole life insurance, and universal life insurance, to help protect the financial future of loved ones in the event of the policyholder’s death.
  • Health Insurance: ICSP offers health insurance coverage options, including individual and family health insurance plans, as well as Medicare supplement plans, to help customers manage their healthcare costs.

The coverage options offered by ICSP or any other insurance company may vary, and it’s important to review the specific policy terms and conditions to understand the coverage details, limitations, and exclusions. It’s recommended to contact ICSP or any other insurance provider directly to discuss the coverage options that best suit your individual needs.

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Insurance Company of The State of Pennsylvania Insurance Rates Breakdown

Driver ProfileInsurance Company of The State of PennsylvaniaNational Average
Clean Record$120$119
1+ Ticket$148$147
1+ Accident$175$173
DUI$210$209
Poor Credit$206$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

Insurance Company of The State of Pennsylvania Discounts Available

DiscountInsurance Company of The State of Pennsylvania
Anti Theft7%
Good Student12%
Low Mileage9%
Paperless6%
Safe Driver5%
Senior Driver3%

ICSP offers various discounts to help customers save on their insurance premiums. These discounts are designed to reward safe driving habits, multiple policyholders, and other qualifying factors. Some of the discounts offered by Insurance Company of The State of Pennsylvania include:

  • Safe Driver Discount: Customers who maintain a clean driving record and avoid accidents or violations may be eligible for a safe driver discount.
  • Multi-Policy Discount: Policyholders who bundle multiple insurance policies, such as auto and home insurance, with ICSP can qualify for a multi-policy discount.
  • Good Student Discount: Students who maintain good grades in school may be eligible for a good student discount on their auto insurance.
  • Anti-Theft Discount: Customers who install anti-theft devices, such as alarms or tracking systems, in their vehicles may be eligible for an anti-theft discount.
  • Defensive Driving Discount: Policyholders who complete a state-approved defensive driving course may qualify for a discount on their insurance premiums.
  • Mature Driver Discount: Older drivers who complete a mature driver improvement course may be eligible for a discount on their auto insurance.

Discounts offered by insurance companies can vary, and eligibility criteria may differ. It’s best to check with Insurance Company of The State of Pennsylvania or any other insurance provider directly to verify the availability of discounts and the specific requirements for qualification.

How Insurance Company of The State of Pennsylvania Ranks Among Providers

Insurance Company of The State of Pennsylvania (ICSP) operates in a competitive insurance market where several other insurance companies also offer insurance products and services. Some of ICSP’s main competitors in the insurance industry include:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of insurance products including auto, home, renters, life, and health insurance. Known for its extensive network of agents and strong customer service, State Farm is a formidable competitor in the insurance market.
  • Allstate: Allstate is another major insurance company that provides auto, home, renters, life, and health insurance coverage options. Known for its broad range of coverage options and customizable policies, Allstate competes with ICSP in various lines of insurance.
  • Geico: Geico is a prominent insurance company that specializes in auto insurance and offers coverage options for other lines of insurance as well, including home, renters, and motorcycle insurance. Known for its competitive pricing and online convenience, Geico is a popular choice among price-conscious consumers.
  • Progressive: Progressive is a leading insurance company that offers a wide range of insurance products, including auto, home, renters, and business insurance. Known for its innovative usage-based auto insurance programs and competitive pricing, Progressive is a notable competitor in the insurance market.
  • Nationwide: Nationwide is a well-known insurance company that offers auto, home, renters, life, and other insurance products. Known for its broad range of coverage options and strong customer service, Nationwide competes with ICSP in various lines of insurance.

The competitors listed above are examples and may vary depending on the location and market dynamics. It’s important to research and compare different insurance companies to find the one that best meets your specific insurance needs and budget.

Effortless Claims Process With Insurance Company of The State of Pennsylvania

Ease of filing a claim (online, over the phone, mobile apps)

Insurance Company of The State of Pennsylvania (ICSP) prioritizes ease of filing a claim, offering multiple channels for submission. Customers can file claims conveniently through their online platform, over the phone with dedicated representatives, or via their user-friendly mobile apps.

The availability of these options aims to streamline the claim process, ensuring accessibility and convenience for policyholders.

Average claim processing time

ICSP boasts a competitive average claim processing time. While specific timelines may vary depending on the nature of the claim and its complexity, the company strives to expedite the process. Policyholders typically experience efficient and prompt handling of claims, allowing for quicker resolutions.

Customer feedback on claim resolutions and payouts

Customer feedback regarding claim resolutions and payouts at ICSP generally reflects positive experiences. Satisfied policyholders often praise the company for fair and timely settlements. This positive feedback underscores ICSP’s commitment to delivering satisfactory claim resolutions and swift payouts, contributing to high customer satisfaction.

Revolutionizing Insurance With Cutting-Edge Digital and Technological Features at Insurance Company of The State of Pennsylvania

Mobile app features and functionality

ICSP offers a comprehensive mobile app equipped with various features for policyholders. The app provides convenient access to policy information, allows for easy claim submissions, facilitates bill payments, and offers tools for managing insurance policies on-the-go. Its user-friendly interface enhances the overall customer experience.

Online account management capabilities

The online account management system provided by ICSP empowers customers to efficiently manage their policies. Through a secure online portal, policyholders can review policy details, make changes, access important documents, track claims, and communicate with customer service representatives. This robust platform ensures convenience and accessibility for users.

Digital tools and resources

ICSP offers a range of digital tools and resources to assist customers in understanding their insurance coverage better. These include educational resources, such as articles, FAQs, and interactive tools, empowering policyholders to make informed decisions about their insurance needs.

Additionally, the company regularly updates its digital resources to provide relevant and valuable information to its customer base.

Frequently Asked Questions

What types of insurance coverage does Insurance Company of The State of Pennsylvania offer?

Insurance Company of The State of Pennsylvania (ICSP) provides various insurance coverage options, including auto, home, renters, business, life, and health insurance. They aim to cater to diverse insurance needs.

Does Insurance Company of The State of Pennsylvania offer discounts to policyholders?

Yes, ICSP offers discounts designed to help customers save on insurance premiums. These discounts are tailored to reward safe driving habits, multiple policyholders, and other qualifying factors. However, specific eligibility criteria may apply.

How does Insurance Company of The State of Pennsylvania handle claims?

ICSP prioritizes an effortless claims process for policyholders. They offer multiple channels for claim submission, including online platforms, phone assistance with dedicated representatives, and user-friendly mobile apps. The company strives for prompt processing and fair settlements.

What digital features and tools does Insurance Company of The State of Pennsylvania provide?

ICSP offers a comprehensive mobile app with features facilitating easy access to policy information, claim submissions, bill payments, and policy management on-the-go. Additionally, their online account management system empowers policyholders to review details, track claims, and access essential documents, ensuring convenience and accessibility.

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Sara Routhier

Sr. Director of Content

Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

Sr. Director of Content

Jimmy McMillan

Licensed Insurance Agent

Jimmy McMillan is an entrepreneur and the founder of HeartLifeInsurance.com, an independent life insurance brokerage. His company specializes in life insurance for people with heart problems. He knows personally how difficult it is to secure health and life insurance after a heart attack. Jimmy is a licensed insurance agent from coast to coast who has been featured on ValientCEO and the podcast...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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