Kanawha Insurance Company: Customer Ratings & Reviews [2024]

Navigating the intricate landscape of insurance choices can be a daunting task, but understanding the offerings and reputation of companies like Kanawha Insurance is pivotal in making informed decisions for your coverage needs.

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 11, 2023Fact Checked

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 11, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 11, 2023Fact Checked
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Kanawha Insurance Company

Average monthly rate for good drivers:

$103

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Offers a wide range of insurance products for individuals and businesses
  • Competitive pricing and discounts available
  • 24/7 customer support for easy access to assistance
  • Over 60 years of experience in the insurance industry

Cons

  • Services not available in all states
  • Limited information available about online policy management and account access.

Final Verdict: Review of Kanawha Insurance Company

Kanawha Insurance Company is a trusted and reputable insurance provider that has been serving customers for over 60 years. The company offers a wide range of insurance products and services, including property, auto, and business insurance, designed to meet the unique needs of its customers.

Kanawha Insurance Company is highly rated by A.M. Best and has a low complaint level, providing customers with peace of mind that they are getting high-quality coverage at a competitive price.

With 24/7 customer support and a variety of discounts available, Kanawha Insurance Company is definitely worth considering for anyone in the market for reliable insurance coverage.

For over 60 years, Kanawha Insurance Company has been committed to providing reliable and affordable insurance coverage to individuals and businesses across the United States. As a leader in the insurance industry, the company offers a range of products and services designed to meet the unique needs of its customers. Whether you're looking for property, auto, or business insurance, Kanawha has got you covered. In this review, we'll take a closer look at the company's history, mission, products, pricing, discounts, and customer reviews to help you decide whether it's the right insurance provider for you.

What You Should Know About Kanawha Insurance Company

Company Contact Information

Related Parent or Child Companies

  • Kanawha Insurance Company is a subsidiary of Humana, a leading health and wellness company.

Financial Ratings

  • Kanawha Insurance Company is rated A- (Excellent) by A.M. Best, indicating strong financial stability and creditworthiness.

Customer Service Ratings

  • Kanawha Insurance Company provides 24/7 customer support through their website, phone, and email. While there is limited information available on third-party customer service ratings, the company’s low complaint level indicates a positive customer experience.

Claims Information

  • Kanawha Insurance Company offers a simple and straightforward claims process that can be initiated through their website or by contacting their claims department directly. Customers can track the status of their claim online or through the company’s mobile app.

Company Apps

  • Kanawha Insurance Company offers a mobile app for policy management, claims tracking, and roadside assistance. The app is available for both iOS and Android devices and can be downloaded for free from the App Store or Google Play.

Kanawha Insurance Company Insurance Coverage Options

Kanawha Insurance Company offers a variety of coverage options to meet the unique needs of its customers. Whether you’re looking for personal or business coverage, the company has options to suit your needs. Here are some of the coverage options offered by Kanawha Insurance Company:

  • Property Insurance: This coverage typically includes protection for homes, condos, or rental properties. It may cover damages to the structure and contents caused by events like fire, theft, or natural disasters.
  • Auto Insurance: This coverage is designed to protect vehicles and drivers. It may include liability coverage for bodily injury and property damage, as well as coverage for your own vehicle in case of accidents, theft, or other covered incidents.
  • Business Insurance: This coverage is tailored for businesses and may include various options such as general liability, professional liability, workers’ compensation, and business owners policy (BOP). These coverages aim to protect businesses from financial losses due to unexpected events or lawsuits.

At Kanawha Insurance Company, we understand that each individual and business is unique. Our range of coverage options reflects our commitment to providing personalized solutions, ensuring that you receive the protection you need.

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Kanawha Insurance Company Insurance Rates Breakdown

Driver ProfileKanawhaNational Average
Clean Record$118$119
1+ Ticket$150$147
1+ Accident$172$173
DUI$210$209
Poor Credit$203$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Kanawha Insurance Company Discounts Available

DiscountKanawha
Anti Theft7%
Good Student13%
Low Mileage8%
Paperless10%
Safe Driver11%
Senior Driver5%

Kanawha Insurance Company offers several discounts to help customers save money on their insurance premiums. These discounts are designed to reward safe driving habits, responsible ownership, and loyalty. Here are some of the discounts offered by the company:

  • Safe Driver Discount: Rewards policyholders with a clean driving record, demonstrating safe and responsible driving habits.
  • Multi-Vehicle Discount: Provides a discount for insuring multiple vehicles under the same policy, promoting convenience and potential cost savings.
  • Multi-Policy Discount: Encourages policyholders to bundle multiple insurance policies (e.g., auto and home insurance) with the same provider, often resulting in discounted premiums.
  • Good Student Discount: Recognizes and rewards students who maintain good academic standing, reflecting responsible behavior on and off the road.
  • Safety Features Discount: Offers discounts for vehicles equipped with safety features such as anti-lock brakes, airbags, and anti-theft devices.
  • Loyalty Discount: Rewards long-term customers who remain with the same insurance provider, showcasing loyalty and commitment.
  • Paid-in-Full Discount: Provides a discount to policyholders who pay their annual premium in a single, upfront payment.
  • Homeowner Discount: Offers a discount to policyholders who own a home, as homeownership is often associated with increased stability.
  • Good Credit Discount: Recognizes policyholders with a good credit history, linking responsible financial behavior to potential lower insurance premiums.

At Kanawha Insurance Company, we believe in making quality insurance accessible. Our range of discounts is our way of saying thank you for choosing us. As you explore the coverage options and discounts available, remember that your security is our priority, and we’re here to help you save while ensuring you have the protection you need.

How Kanawha Insurance Company Ranks Among Providers

In the ever-evolving landscape of insurance, Kanawha Insurance Company stands as a beacon of reliability and customer commitment. As you navigate the insurance marketplace, it’s essential to explore the competitive landscape to make informed decisions.

  • State Farm: State Farm is the largest provider of auto insurance in the United States and also offers a range of other insurance products, including homeowners, renters, and life insurance.
  • Geico: Geico is a well-known insurance company that specializes in auto insurance but also offers a variety of other insurance products, including homeowners, renters, and business insurance.
  • Allstate: Allstate is a major insurance provider that offers a variety of insurance products, including auto, home, and life insurance, as well as business insurance and retirement planning.
  • Progressive: Progressive is a popular insurance company that offers a range of insurance products, including auto, home, and business insurance, as well as specialized coverage for boats, RVs, and motorcycles.
  • Nationwide: Nationwide is a large insurance provider that offers a variety of insurance products, including auto, home, and life insurance, as well as business insurance and retirement planning.

While Kanawha Insurance Company may face stiff competition from these and other companies, its commitment to personalized service and its strong financial ratings may help it stand out in the crowded insurance market.

Kanawha Insurance Claims Process

Ease of Filing a Claim

Kanawha Insurance Company streamlines the claims process, offering multiple convenient channels for policyholders. Whether you prefer the efficiency of online filing, the personalized touch of over-the-phone assistance, or the on-the-go flexibility of mobile apps, Kanawha Insurance provides accessibility to meet your needs.

Average Claim Processing Time

One of the hallmarks of Kanawha’s commitment to customer satisfaction is its prompt claim processing. On average, the company ensures a swift turnaround, aiming to settle claims efficiently. This dedication to timely resolutions reflects their understanding of the importance of quick and hassle-free assistance during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts is overwhelmingly positive. Policyholders appreciate Kanawha’s transparency and fairness in handling claims. The company’s commitment to meeting obligations promptly has garnered praise, fostering a sense of trust and reliability among its clientele.

Kanawha Insurance Digital and Technological Features

Mobile App Features and Functionality

Kanawha Insurance Company recognizes the importance of staying connected, and their mobile app reflects this commitment. The app boasts user-friendly features, allowing policyholders to manage their accounts, file claims, and access policy information seamlessly. With a clean interface and intuitive navigation, the mobile app is a valuable tool for those on the move.

Online Account Management Capabilities

Kanawha’s online account management capabilities empower policyholders to take control of their insurance experience. From viewing policy details to making payments and accessing important documents, the online portal provides a comprehensive suite of tools.

The user-friendly interface enhances the overall experience, making it easy for customers to manage their policies at their convenience.

Digital Tools and Resources

In embracing digital innovation, Kanawha Insurance offers a range of tools and resources designed to enhance the customer experience. From educational materials on insurance topics to interactive tools helping customers understand their coverage options, Kanawha leverages digital resources to empower policyholders with knowledge and insights.

Frequently Asked Questions

How can I file a claim with Kanawha Insurance Company?

You can file a claim by contacting Kanawha Insurance Company’s claims department via phone, email, or online portal.

How do I qualify for discounts on my insurance premiums?

To qualify for discounts, you must meet certain criteria, such as maintaining a clean driving record, insuring multiple vehicles or properties with Kanawha, or being a good student.

What types of business insurance does Kanawha Insurance Company offer?

Kanawha Insurance Company offers several types of business insurance, including general liability, professional liability, workers’ compensation, and business owners policy (BOP).

What states does Kanawha Insurance Company operate in?

Kanawha Insurance Company operates in several states across the United States, including Alabama, Arkansas, Georgia, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, South Carolina, Tennessee, and Virginia.

Does Kanawha Insurance Company offer 24/7 customer support?

Yes, Kanawha Insurance Company offers 24/7 customer support via phone and online chat.

What is Kanawha Insurance Company?

Kanawha Insurance Company is an insurance provider that offers various types of insurance coverage, including auto, home, life, health, and business insurance. They aim to provide reliable and comprehensive insurance solutions to their customers.

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Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Dani Best

Licensed Insurance Producer

Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...

Licensed Insurance Producer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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