Kemper Insurance Company of Texas: Customer Ratings & Reviews [2024]

Kemper Insurance Company of Texas, committed to assisting you in making informed coverage choices, offers various insurance products, including auto, home, and renters insurance.

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024Fact Checked

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024Fact Checked
2.8
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Kemper Insurance Company

Average monthly rate for good drivers:

N/A

A.M. Best rating:

A-

Complaint level:

Low

Pros

  • Offers various insurance products, including auto insurance, home insurance, and renters insurance.
  • Provides an online quoting tool for convenient access to insurance quotes.
  • Has a dedicated customer service department for inquiries and assistance.
  • Established presence in the Texas insurance market.

Cons

  • Customer ratings and reviews may vary, indicating mixed experiences.
  • Limited information provided about specific insurance plans and coverage details.
  • Limited geographical coverage, as Kemper Insurance Company of Texas operates primarily in Texas.

Final Verdict: Review of Kemper Insurance Company

While Kemper Insurance Company demonstrates considerable strengths, continuous efforts to enhance digital features and expand service offerings could contribute to an even more comprehensive and competitive customer experience.

Kemper Insurance Company of Texas stands out as a solid choice for individuals seeking a blend of efficient claims handling and modern, technology-driven services. With a commitment to customer satisfaction and a forward-thinking approach, Kemper is well-positioned in the insurance market, offering a reliable and innovative insurance experience.

As the company continues to evolve and adapt to industry trends, its customer-focused initiatives position it as a contender in meeting the evolving needs of policyholders.

What You Should Know About Kemper Corporation

Kemper Insurance Company of Texas is a Stock company that was incorporated in 1982-09-14. Kemper Insurance Company of Texas is a Fire & Casualty insurance company and has assets of 2,772,417, capital of $1,000,000, and net surplus of $1,703,304.

The president of Kemper Insurance Company of Texas is Douglas Sean Andrews, the treasurer is , and the secretary is . Kemper Insurance Company of Texas insurance plans include
airplane, auto, boat, business, health, and home.

Kemper Insurance Company of Texas is located in Long Grove, IL and the phone number for Kemper Insurance Company of Texas claims, customer, service, and additional information is (847) 320-2000.

Kemper Insurance Company of Texas Insurance Quotes

If you already have Kemper Insurance Company of Texas insurance quotes then be sure that you compare your quoted Kemper Insurance Company of Texas insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!

Kemper Corporation Insurance Coverage Options

Kemper Insurance Company of Texas provides a range of coverage options to meet diverse insurance needs. Here is a bullet list outlining their coverage offerings:

  • Auto Insurance: Kemper provides auto insurance coverage, ensuring protection for drivers and their vehicles on the road.
  • Home Insurance: With Kemper’s home insurance, homeowners can safeguard their residences, belongings, and personal liability, providing peace of mind.
  • Renters Insurance: Kemper offers renters insurance, protecting tenants’ personal property and providing liability coverage within a rented dwelling.

Read more: Kemper Corporation Insurance Review

For specific details on each coverage type and to tailor a policy to individual requirements, customers are encouraged to explore Kemper Insurance Company’s official website or contact their customer service department directly.

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Kemper Corporation Insurance Rates Breakdown

Driver ProfileKemper Insurance Company of TexasNational Average
Clean Record$200$205
1+ Ticket$250$275
1+ Accident$300$305
DUI$330$340
Poor Credit$344$353

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Kemper Corporation Discounts Available

DiscountKemper Insurance Company of Texas
Anti Theft2%
Good Student7%
Low Mileage3%
Paperless2%
Safe Driver10%
Senior Driver10%

Explore the array of discounts offered by Kemper Insurance Company of Texas, designed to maximize savings while ensuring robust coverage for policyholders. These discounts cater to various circumstances, encouraging safe practices, and providing valuable incentives for a more affordable insurance experience.

  • Safe Driver Discount: Rewards policyholders for maintaining a safe driving record.
  • Multi-Policy Discount: Offers savings for bundling multiple insurance policies, such as auto and home insurance.
  • Good Student Discount: Provides discounts for eligible student drivers with a strong academic record.
  • Anti-Theft Device Discount: Rewards policyholders who install anti-theft devices in their vehicles.
  • Defensive Driving Course Discount: Offers savings to those who complete an approved defensive driving course.

Discover the potential for substantial savings with Kemper Insurance Company’s diverse discount offerings. By taking advantage of these incentives, policyholders not only secure comprehensive coverage but also enjoy the added benefit of reduced premiums.

How Kemper Corporation Ranks Among Providers

In the dynamic landscape of the insurance industry, Kemper Insurance Company of Texas faces robust competition from a spectrum of formidable players. These industry peers vie for market share, offering diverse coverage options to cater to the ever-evolving needs of customers.

  • Major National Insurance Companies: Kemper may face competition from major national insurers that operate across the United States, such as State Farm, Allstate, Progressive, Geico, and Nationwide. These companies often offer a wide range of insurance products, including auto, home, and renters insurance.
  • Regional Insurers: Other regional insurance companies operating in Texas or nearby states could be direct competitors. These companies might have a similar focus on the local market and may offer specialized coverage tailored to the region.
  • Specialized Insurers: Depending on Kemper’s specific focus, it could face competition from specialized insurers that concentrate on certain niches or unique customer segments. For example, companies specializing in high-risk drivers, specific industries, or unique coverage needs.
  • Online and Direct Insurers: Insurers that primarily operate online or through direct channels might pose a competitive challenge. These companies often leverage digital platforms to offer competitive rates and convenient services.
  • Mutual Insurance Companies: Mutual insurance companies, where policyholders are also owners, may compete with Kemper. These companies are known for their customer-centric approach and community ties.
  • Innovative Insurtech Startups: The insurance industry has seen the emergence of insurtech startups introducing innovative technologies and business models. Depending on Kemper’s technological advancements, it could face competition from these disruptors.

Understanding the array of competitors not only sheds light on the breadth of choices available to consumers but also underscores the commitment of insurance providers to deliver excellence in an ever-demanding market. Explore your options, weigh the offerings, and find the insurance provider that aligns best with your unique needs.

Kemper Insurance Company of Texas Claims Process

Ease of Filing a Claim

Kemper Insurance Company of Texas offers a streamlined claims process, providing policyholders with various convenient channels. Customers can file claims through an intuitive online platform, over the phone with dedicated support, and via mobile apps for added flexibility.

Average Claim Processing Time

Efficiency is a cornerstone of Kemper’s claims processing. On average, the company strives to expedite the resolution of claims promptly. The goal is to minimize disruptions for policyholders, ensuring a swift and straightforward experience during the claims handling process.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a crucial role in assessing the effectiveness of Kemper’s claims resolution process. Initial indications suggest positive experiences, with policyholders expressing satisfaction regarding the company’s responsiveness, fair evaluations, and timely payouts.

Kemper Insurance Company of Texas Digital and Technological Features

Mobile App Features and Functionality

Kemper Insurance Company’s mobile app is a robust tool offering a range of features. Policyholders can access their accounts, view policy details, make payments, and file claims directly from the app. The user-friendly interface enhances the overall customer experience, putting essential functionalities at users’ fingertips.

Online Account Management Capabilities

Kemper’s online account management goes beyond basic functions. Policyholders can seamlessly manage their accounts, update information, and explore additional coverage options. The online portal provides a comprehensive overview of policies, making it easy for customers to stay informed and in control.

Digital Tools and Resources

In the realm of digital tools, Kemper stands out by providing policyholders with resources that extend beyond traditional offerings. Interactive tools, educational materials, and resources for risk management contribute to a holistic digital experience, empowering customers to make informed decisions about their coverage.

Frequently Asked Questions

What is Kemper Insurance Company of Texas?

Kemper Insurance Company of Texas is an insurance provider operating in the state of Texas. They offer various insurance products, including auto insurance, home insurance, and renters insurance.

How can I contact Kemper Insurance Company of Texas?

To contact Kemper Insurance Company of Texas, you can reach out to their customer service department through their dedicated phone number or email address. The specific contact details can be found on their official website or any policy-related documents you may have received.

What types of insurance does Kemper Insurance Company of Texas offer?

Kemper Insurance Company of Texas offers several types of insurance coverage, including auto insurance, home insurance, renters insurance, and possibly other insurance products specific to the Texas market. It is best to check their website or contact their customer service for detailed information about their offerings.

How can I get a quote for insurance coverage from Kemper Insurance Company of Texas?

To obtain a quote for insurance coverage from Kemper Insurance Company of Texas, you can visit their website and use their online quoting tool. Alternatively, you can contact their customer service department and request a quote over the phone or through email.

Are the customer ratings and reviews of Kemper Insurance Company of Texas positive?

The customer ratings and reviews of Kemper Insurance Company of Texas can vary. It is important to note that individual experiences may differ, and customer opinions can be subjective. To get a better understanding of the overall customer satisfaction, it is advisable to research and read multiple reviews from various sources before making a decision.

Where can I find customer ratings and reviews for Kemper Insurance Company of Texas?

Customer ratings and reviews for Kemper Insurance Company of Texas can be found on various platforms, including review websites, social media platforms, and insurance-related forums. It is recommended to explore multiple sources to gather a comprehensive overview of customer experiences.

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Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Eric Stauffer

Licensed Insurance Agent

Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Kemper Corporation

2.84 (209 reviews)
1
July 14, 2023

lisal

Stay far away

Kemper changed my policy from a 12 month to a six month- but same payment. Doubled my premium. Reason: a glass claim. $500 windshield. I dared to use coverage I have paid for for many years but never needed before. My punishment for daring to use what I bought?? Doubling my premium. Stay far away from this shady company.
1
May 15, 2023

deniser89

Negligent Company

I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawye...
I have been completely ignored since i submitted my claim on 02/28/2023. My car was stolen. I did everything that was instructed of me and not once have a i received a call from any of the agents assigned to me, or any of the supervisors I have left voicemails to. I had questions I needed answers to and no one would call me. I find this to be completely unprofessional and negligent of customers. I have also sent an email and forwarded to my lawyer who is ready to take action but I have been trying my best to give the benefit of doubt that maybe just maybe this week they will finally give me a call with an actual update. Its about to be three months and i am running out of patience. I don't know how anyone would continue to work with Kemper / Infinity after having these issues.
1
May 6, 2023

Moni_R

Horrible insurance

No communication, accident happened 5 days ago. They said someone would come look at the damage of the car….NO body ever called or showed up. They offer no rental service coverage. This issuance is by far the worst I highly do not recommend.
1
April 25, 2023

Josh_P

Kemper auto insurance is a scam

Horrible auto insurance company. Poor customer service, poor adjusters, and poor appraisers. These guys are crooks that only look out for their bottom line and saving their company money. DON'T USE!!!!
0.5
April 20, 2023

Josh Pico

Kemper Corporation review

Kemper/Infinity Auto Insurance is a scam! They will collect your premiums without helping you in the time of need. Absolute crooks. DON\'T USE THEM!!! Department of Insurance complaints confirm this review. Avoid this company, they will not take care of you.
1
April 24, 2022

Karla_

Too expensive!

Kemper is a rip off. My payment goes up a few dollars after a few months and they just disregard it as ‘it’s just a few dollars’. Maybe I don’t have a few dollars and thought the agreed amount would stay the same. Be aware. I would never refer to them to anyone. As careful of a driver as I am I don’t feel comfortable they would cover damages from an accident.
1
April 2, 2022

Moquendo_

This company is not trustworthy! Look for another insurance

Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they ...
Beware of these people, I renewed my insurance policy with them, paid in full and then get a bill the next month for $904.00 more! I called and spoke with [REDACTED NAME] she basically said that my insurance increased because the change of address, BUT I was not informed of this at the time of renewal. Now I have to either come up with an extra $375 within a week or I’ll have to pay the $904. There are many companies, don’t go with them they will blind side you with extra charges!
1
July 10, 2021

sergeche

the worst insurance ever

If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency...
If you don't want to loose your money, time and nerves never have any business with this company. My car was declared total loss more than 2 months ago, their adjustors and supervisors just never call you back. When you try to reach them, you never spend less than 40 minutes on the phone line,waiting for somebody to answer, you leave your information again and again and nobody calls your back. Next week I will go to the consumer protection agency, because people should be protected from dishonest business practices
1
July 6, 2021

Garrett_W

THE WORST INSURANCE COMPANY EVER - THEY WILL NOT HELP YOU

If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FO...
If you want a claim to be handled, at all, when you are 100% not at fault, stay far away from Kemper! I was involved in a crash 2/22/2021 and was 100% not at fault and Kemper still has not taken care of my claim. I have had three different adjusters who either stop responding or tell me "a manager will get back to me" (5 times now) or "it is being reviewed by the _____ team now" (3 times now) and nother ever happens. IT HAS BEEN FIVE MONTHS FOR A $2,000 CLAIM AND THEY WILL NOT HELP ME. THE WORST COMPANY I HAVE EVER DEALT WITH.
1
June 28, 2021

MsKendall

Worst Customer Service

I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay f...
I have been stranded for over 3 hours and continue to call Kemper claims for road side assistance. They initially had me on hold aware I was stranded on the side of the road then disconnected the call with no return call. It may be that their call service is in India; however it is horrible customer service. I have now called over 7 times and they continue to disconnect the call. While the rate is reasonable, you definitely get what you pay for. I will researching a new auto insurance and pay the slightly higher premiums.
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