Liberty Renters Insurance Review [2023]

Is Liberty Mutual Insurance a Good Choice?

Typically, Liberty Mutual renters insurance policies meet the most basic needs of policyholders, while also providing room for personalization.

The Liberty Mutual insurance company has an abundance of discounts that can help customers keep their costs low as well as within a certain budget range.

These policy costs can fluctuate drastically depending on your area and the state you live in.

How do I file a claim with Liberty Mutual?

The Liberty Mutual renters insurance phone number is: 855-914-8626. Once called, a representative will forward you to the correct department in order to file your claim.

Their claims department is open 24/7, but the sales and customer service departments have limited availability.

Additionally, policyholders can file a claim 24/7 online (you will need your Liberty renters insurance login to access your account) or by calling Liberty Mutual at their customer care number listed above.

Once you have filed your claim, Liberty Mutual will provide you with a claim number that you can use to track your claim’s status. In some cases, you may need to submit additional documentation such as photos and receipts or complete an interview with a representative in order to finish filing your claim.

Liberty Mutual Renters Insurance Reviews

The company’s financial health, evaluated by A.M. Best, is rated excellent for both its auto and homeowners policies. However, Liberty Mutual’s customer service ranking averages about a 3.5/5. This is shown to be a bit lower than some of its competitors.

According to the NAIC, Liberty Mutual has a complaint index of 0.5, meaning it gets about half the expected complaints, while the Better Business Bureau rating sits at a solid B.

Liberty Mutual Insurance Discounts Available

Since the company’s main drawback is its rates, which can alternate between the cheapest and most expensive options depending on the state or region you live in, you may want to look into applying for discounts. Thankfully, Liberty Mutual has many discounts available to choose from.

Discounts include:

• Claims-Free. Saving if you haven’t filed a claim with your previous provider for five years or more
• Military Discount. Any active, retired or reserve members of the military can receive this discount
• Early Shopper Discount. If you get a quote with Liberty Mutual before your current policy expires, you are eligible to save up to 45%
• Smart Home. Installing any smart protective devices in your home, like a security system
• Protective Devices. Adding smoke alarms, deadbolts, fire extinguishers, fire alarms, burglar alarms or sprinklers to your home will qualify you for this discount
• Multi-Policy. Bundling your renters insurance policy with another form of protection from Liberty Mutual
• Preferred Payment Discount. Sign up for automatic payments linked to your bank account
• Online Purchase Discount. Purchase a renters insurance policy online to receive a discount
• Paperless Policy Discount. Get a discount for electing to receive your bill electronically

In most cases, renters insurance coverage is only available for policies that have up to $25,000 worth of assets to protect. Anything after that is not covered. However, you can purchase coverage for as little as $5,000.

Liberty Mutual Insurance Coverage Options

With a standard renters insurance policy, it covers:

• Personal property. Furniture, clothing, electronics, and valuables up to a certain amount
• A guest’s medical bills. If they are injured in your rental unit
• Necessary repairs. If someone else’s property is damaged because of an accident on your property
• Reimbursement for living costs. If your home becomes uninhabitable for a covered reason
• Liability. Including legal expenses, if the policyholder, a family member, or a pet injures someone on the rental property

Renters coverage from Liberty Mutual comes with industry-standard protection and the chance to add two or three endorsements.

Renters insurance costs as low as $5 per month with the most basic plan. Your deductible could be $250, $500, $1,000, $2,500, or $5,000, based on your state and region.

Add-ons

Liberty renters insurance offers these coverage add-ons to its standard renters insurance policies:

• Replacement cost coverage. If you have suffer any covered loss, your compensation will not be lessened by the depreciated value of your property
• Blanket jewelry protection. This raises the limits of protection for jewelry damaged or stolen during a covered event
• Earthquake insurance. If you live in an eligible area, you can add this protection to protect your property from the damage of earthquakes

These are not all-inclusive and may fluctuate depending on the state and area you reside in.

Liberty Renters Insurance Review: Key Takeaways

When looking for affordable renters insurance, Liberty renters insurance is a great option. With their discounts and many customizable features, Liberty Mutual has made it an easy choice among its many competitors.

There are some things to watch out for though, before you sign up for your policy. Every state and region will have different rates and may even fluctuate greatly depending on if you move at any point within your policy’s term. Additionally, Liberty Mutual’s customer service does rank lower than some of its competitors, so be aware if you plan on filing a claim.

Now that you’ve learned about Liberty renters insurance, take the time to enter your ZIP code into our free tool below, and start comparing your rates today.