Mercury Casualty Company: Customer Ratings & Reviews [2023]
"Protect Your Ride: How Mercury Casualty Company's Coverage Options Keep You and Your Vehicle Safe on the Road
UPDATED: Apr 21, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
UPDATED: Apr 21, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 21, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
UPDATED: Apr 21, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.
Mercury Casualty Company
Average monthly rate for good drivers:
$160A.M. Best rating:
AComplaint level:
LowPros
- Competitive pricing
- Reliable coverage
- Exceptional customer service
- Variety of insurance products and services
Cons
- Limited availability in only 11 states
- Discounts may be limited in some areas
The Bottom Line
Mercury Casualty Company is a reputable insurance provider offering competitive pricing, reliable coverage, and exceptional customer service. Their variety of insurance products and services includes auto and home insurance. While their availability is limited to only 11 states, they offer different types of discounts to customers. The company has a low complaint level and has received an A (Excellent) rating from A.M. Best. Customer reviews indicate a positive experience with the company, making it a reliable option for anyone seeking insurance coverage.
Are you in search of an insurance company that offers reliable coverage, exceptional customer service, and competitive pricing? Look no further than Mercury Casualty Company. With a long-standing history in the insurance industry, Mercury Casualty Company has established itself as a leader in providing comprehensive insurance coverage to individuals and businesses. Whether you need coverage for your car, home, or business, Mercury Casualty Company has you covered. In this article, we will provide a comprehensive review of the company, including its history, mission, products and services, pricing, discounts, customer reviews, and more.
Is Mercury Insurance Group a Good Choice?
Company Contact Information:
- Website: https://www.mercuryinsurance.com/
- Phone: 1-800-956-3728
- Email: [email protected]
Related Parent or Child Companies: Mercury General Corporation
Financial Ratings:
- A.M. Best Rating: A (Excellent)
- S&P Global Rating: A (Strong)
Customer Service Ratings:
- J.D. Power Auto Insurance Study (2020): 4 out of 5 (above industry average)
- BBB Rating: A+
Claims Information:
- 24/7 Claims Reporting Hotline: 1-800-503-3724
- Online Claims Reporting: https://www.mercuryinsurance.com/claims.html
- Mercury’s network of approved auto repair shops offer Lifetime Repair Guarantee (as long as you own the vehicle)
Company Apps:
- Mercury GO (Mobile App)
- Available for iOS and Android
- Policy management and claims reporting
- Roadside assistance and accident support
- Digital insurance ID cards
- Mercury Drive Safe (Telematics App)
- Available for iOS and Android
- Monitors driving behavior to reward safe driving with discounts
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Mercury Insurance Group Discounts Available
Mercury Casualty Company offers several discounts to their customers. These discounts include:
- Multi-Policy Discount: If you have both auto and home insurance policies with Mercury, you may qualify for a discount on both policies.
- Good Driver Discount: Customers who have maintained a clean driving record for three consecutive years may be eligible for a good driver discount.
- Anti-Theft Discount: If your vehicle is equipped with an anti-theft device, you may be eligible for a discount on your comprehensive coverage.
- Good Student Discount: Full-time students under the age of 25 who maintain a B average or higher may qualify for a good student discount.
- Affinity Group Discount: Members of certain professional organizations or alumni associations may be eligible for a discount on their auto insurance policy.
These discounts can help customers save money on their insurance premiums while still receiving reliable coverage from Mercury Casualty Company. It’s important to note that not all discounts are available in all states, and customers should check with their agent or representative to see which discounts they may be eligible for.
Mercury Insurance Group Coverage Options
Mercury Casualty Company offers a range of coverage options for their customers. These coverage options include:
- Liability Coverage: This coverage is required by law and covers bodily injury and property damage you may cause to others while driving your vehicle.
- Collision Coverage: This coverage helps pay for damages to your own vehicle if you are in a collision with another vehicle or object.
- Comprehensive Coverage: This coverage helps pay for damages to your own vehicle that are caused by incidents other than a collision, such as theft, vandalism, or natural disasters.
- Personal Injury Protection (PIP): This coverage helps pay for medical expenses and lost wages for you and your passengers if you are injured in an accident.
- Uninsured/Underinsured Motorist Coverage: This coverage helps protect you if you are in an accident with a driver who does not have insurance or does not have enough insurance to cover the damages.
Mercury Casualty Company also offers optional coverage options, such as roadside assistance and rental car reimbursement. Customers can customize their policy to fit their individual needs and budget. It’s important to note that coverage options may vary by state and customers should consult with their agent or representative to see what coverage options are available in their area.
Mercury Insurance Group vs. Competitors
- State Farm: State Farm is a large insurance company that offers a range of insurance products, including auto insurance. They are known for their extensive network of agents and their mobile app, which allows customers to manage their policies and file claims.
- Geico: Geico is a popular auto insurance company known for their catchy commercials and affordable rates. They offer a range of coverage options and discounts to their customers.
- Allstate: Allstate is another large insurance company that offers auto insurance as well as other insurance products. They are known for their bundling discounts and their Drivewise program, which rewards safe driving habits.
- Progressive: Progressive is a well-known auto insurance company that offers a range of coverage options and discounts. They are known for their Snapshot program, which tracks driving habits to help customers save money on their premiums.
While each of these companies has their own strengths and weaknesses, Mercury Casualty Company distinguishes itself through its competitive rates, personalized customer service, and variety of coverage options. By providing quality coverage at an affordable price, Mercury has earned a loyal customer base and established itself as a top player in the auto insurance industry.
Frequently Asked Questions
In which states does Mercury Casualty Company offer insurance coverage?
Mercury Casualty Company offers insurance coverage in 11 states, including Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia.
What types of discounts are available to Mercury Casualty Company customers?
Mercury Casualty Company offers a variety of discounts, including safe driver discounts, multi-policy discounts, and loyalty discounts.
How can I obtain a quote for coverage from Mercury Casualty Company?
Customers can obtain a quote online or by speaking with a representative.
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Daniel Walker
Licensed Insurance Agent
Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
KamiBahrami
Worse Auto Insurance Of All
steeeeve
Worst Insurance Co.
Shaya
My Review
JuneT
Mercury Insurance High Premiums
shorty22
great service
Evan507
Great customer service.
lordaz
Mercury Review
danimurillo
Great service
asanchez7876
No Problems so Far.
chiver
Good service but high price