Metropolitan Direct Property and Casualty Insurance Company: Customer Ratings & Reviews [2023]

Is Metropolitan Property and Casualty Insurance Co a Good Choice?

Company Contact Information:

• Phone: 1-800-638-4208
• Website: https://www.metlife.com/insurance/
• Mailing address: Metropolitan Direct Property and Casualty Insurance Company, 700 Quaker Lane, Warwick, RI 02886

Related Parent or Child Companies: Metropolitan Direct Property and Casualty Insurance Company is a subsidiary of MetLife, Inc., a leading global provider of insurance, annuities, and employee benefit programs.

Financial Ratings: Metropolitan Direct Property and Casualty Insurance Company has an A (Excellent) rating from A.M. Best, indicating a strong financial standing and a high likelihood of fulfilling its financial obligations to customers.

Customer Service Ratings: Metropolitan Direct Property and Casualty Insurance Company has received positive customer reviews for its customer service, with many customers expressing satisfaction with the company’s prompt and responsive service.

Claims Information: Customers can file a claim with Metropolitan Direct Property and Casualty Insurance Company by calling the company’s claims department at 1-800-854-6011 or by submitting a claim online through the company’s website. The company strives to process claims efficiently and effectively, and many customers have reported positive experiences with the claims process.

Company Apps: Metropolitan Direct Property and Casualty Insurance Company does not currently offer a mobile app for policy management. However, the company’s website provides an easy-to-use online quote and policy management system, which allows customers to manage their policies and obtain quotes from the comfort of their own homes.

Metropolitan Property and Casualty Insurance Co Discounts Available

Metropolitan Direct Property and Casualty Insurance Company offers various discounts to its customers to help them save money on their insurance premiums. Here are some of the discounts offered by the company:

• Multi-Policy Discount: Customers can save up to 15% on their auto insurance when they also purchase a home insurance policy or other insurance products offered by Metropolitan Direct.
• Good Driver Discount: Customers who have a clean driving record for a certain number of years are eligible for this discount, which can range from 5% to 25% depending on the state and the driving history.
• Good Student Discount: Full-time students under the age of 25 who maintain a certain grade point average (usually a B average or higher) are eligible for this discount, which can help them save up to 15% on their car insurance.
• Anti-Theft Discount: Customers who install an anti-theft device in their vehicle may be eligible for a discount of up to 25% on their comprehensive coverage.
• Safety Features Discount: Customers who have certain safety features in their vehicle, such as airbags, anti-lock brakes, or electronic stability control, may be eligible for a discount of up to 10% on their auto insurance.

Metropolitan Property and Casualty Insurance Co Coverage Options

Metropolitan Direct Property and Casualty Insurance Company offers a range of coverage options to its customers to help protect them against unexpected events. Here are some of the coverage options offered by the company:

• Homeowners insurance: This can include coverage for the structure of the home, personal property, liability, and additional living expenses.
• Renters insurance: This can include coverage for personal property, liability, and additional living expenses.
• Condo insurance: This can include coverage for the interior of the condo unit, personal property, liability, and additional living expenses.
• Landlord insurance: This can include coverage for the structure of the rental property, liability, and rental income protection.
• Flood insurance: This can provide coverage for damage caused by flooding, which is typically not covered by standard homeowners or renters insurance policies.
• Umbrella insurance: This can provide additional liability coverage beyond the limits of your auto, home, or renters insurance policy.
• Business insurance: This can include coverage for general liability, property damage, business interruption, and professional liability, depending on the needs of the business.
• Auto insurance: This can include liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage.

Metropolitan Property and Casualty Insurance Co vs. Competitors

Metropolitan Direct Property and Casualty Insurance Company’s main competitors include other well-known insurance providers such as State Farm, Allstate, and Progressive. While each of these companies offers a range of insurance products and services, Metropolitan Direct Property and Casualty Insurance Company stands out for its competitive pricing, available discounts, and positive customer reviews. Additionally, Metropolitan Direct Property and Casualty Insurance Company’s partnership with MetLife, a leading global provider of insurance and employee benefit programs, offers customers additional resources and financial stability.