Metropolitan Direct Property and Casualty Insurance Company: Customer Ratings & Reviews [2024]

Metropolitan Direct Property and Casualty Insurance Company stands as a reliable choice in the insurance landscape, offering a spectrum of products, from auto and homeowners insurance to renters and condo insurance, boasting competitive pricing, discounts, and a history of positive customer reviews.

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 29, 2024Fact Checked

Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 29, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 29, 2024Fact Checked
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Metropolitan Direct Property and Casualty Insurance Company

Average monthly rate for homeowners:

N/A

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Comprehensive insurance coverage options
  • Competitive pricing
  • Available discounts for eligible customers
  • Easy online quote and policy management system
  • Positive customer reviews

Cons

  • Limited availability in certain states
  • No mobile app for policy management
  • Limited information on additional coverage options beyond standard policies

Final Verdict: Review of Metropolitan Direct Property and Casualty Insurance Company

Metropolitan Direct Property and Casualty Insurance Company, is an insurance provider that offers a range of insurance products and services, including auto insurance, homeowners insurance, renters insurance, condo insurance, and landlord insurance.

The company has a long history of providing top-quality insurance services and has earned an A (Excellent) rating from A.M. Best. Metropolitan Direct Property and Casualty Insurance Company has a low complaint level and offers competitive pricing, available discounts for eligible customers, and easy online quote and policy management system.

While the company has limited availability in certain states and no mobile app for policy management, it has received positive customer reviews and is a reliable choice for anyone looking for affordable and reliable insurance coverage.

Are you looking for reliable and affordable insurance coverage for your home, car, or rental property? Metropolitan Direct Property and Casualty Insurance Company offers comprehensive coverage options and competitive rates to protect you and your assets. With a long history of providing quality insurance services, Metropolitan Direct Property and Casualty Insurance Company is committed to meeting the needs of its customers.

What You Should Know About Metropolitan Property and Casualty Insurance Co

Company Contact Information:

  • Phone: 1-800-638-4208
  • Website: https://www.metlife.com/insurance/
  • Mailing address: Metropolitan Direct Property and Casualty Insurance Company, 700 Quaker Lane, Warwick, RI 02886

Related Parent or Child Companies:

  • Metropolitan Direct Property and Casualty Insurance Company is a subsidiary of MetLife, Inc., a leading global provider of insurance, annuities, and employee benefit programs.

Financial Ratings:

  • Metropolitan Direct Property and Casualty Insurance Company has an A (Excellent) rating from A.M. Best, indicating a strong financial standing and a high likelihood of fulfilling its financial obligations to customers.

Customer Service Ratings:

  • Metropolitan Direct Property and Casualty Insurance Company has received positive customer reviews for its customer service, with many customers expressing satisfaction with the company’s prompt and responsive service.

Claims Information:

  • Customers can file a claim with Metropolitan Direct Property and Casualty Insurance Company by calling the company’s claims department at 1-800-854-6011 or by submitting a claim online through the company’s website. The company strives to process claims efficiently and effectively, and many customers have reported positive experiences with the claims process.

Company Apps:

  • Metropolitan Direct Property and Casualty Insurance Company does not currently offer a mobile app for policy management. However, the company’s website provides an easy-to-use online quote and policy management system, which allows customers to manage their policies and obtain quotes from the comfort of their own homes.

Readmore: American National Property and Casualty Company Review

Metropolitan Property and Casualty Insurance Co Insurance Coverage Options

Metropolitan Direct Property and Casualty Insurance Company offers a range of coverage options to its customers to help protect them against unexpected events. Here are some of the coverage options offered by the company:

  • Homeowners insurance: This can include coverage for the structure of the home, personal property, liability, and additional living expenses.
  • Renters insurance: This can include coverage for personal property, liability, and additional living expenses.
  • Condo insurance: This can include coverage for the interior of the condo unit, personal property, liability, and additional living expenses.
  • Landlord insurance: This can include coverage for the structure of the rental property, liability, and rental income protection.
  • Flood insurance: This can provide coverage for damage caused by flooding, which is typically not covered by standard homeowners or renters insurance policies.
  • Umbrella insurance: This can provide additional liability coverage beyond the limits of your auto, home, or renters insurance policy.
  • Business insurance: This can include coverage for general liability, property damage, business interruption, and professional liability, depending on the needs of the business.
  • Auto insurance: This can include liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage.

Read more:

Metropolitan Direct Property and Casualty Insurance Company ensures comprehensive protection by offering a diverse array of insurance coverage options tailored to meet the unique needs of its policyholders.

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Metropolitan Property and Casualty Insurance Co Insurance Rates Breakdown

Driver ProfileMetropolitan Direct Property and Casualty Insurance CompanyNational Average
Clean Record$185$170
1+ Ticket$240$215
1+ Accident$280$250
DUI$320$300
Poor Credit$318$292

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Metropolitan Property and Casualty Insurance Co Discounts Available

DiscountMetropolitan Direct Property and Casualty Insurance Company
Anti Theft8%
Good Student10%
Low Mileage6%
Paperless4%
Safe Driver12%
Senior Driver7%

Metropolitan Direct Property and Casualty Insurance Company offers various discounts to its customers to help them save money on their insurance premiums. Here are some of the discounts offered by the company:

  • Multi-Policy Discount: Customers can save up to 15% on their auto insurance when they also purchase a home insurance policy or other insurance products offered by Metropolitan Direct.
  • Good Driver Discount: Customers who have a clean driving record for a certain number of years are eligible for this discount, which can range from 5% to 25% depending on the state and the driving history.
  • Good Student Discount: Full-time students under the age of 25 who maintain a certain grade point average (usually a B average or higher) are eligible for this discount, which can help them save up to 15% on their car insurance.
  • Anti-Theft Discount: Customers who install an anti-theft device in their vehicle may be eligible for a discount of up to 25% on their comprehensive coverage.
  • Safety Features Discount: Customers who have certain safety features in their vehicle, such as airbags, anti-lock brakes, or electronic stability control, may be eligible for a discount of up to 10% on their auto insurance.

By providing an array of discounts, Metropolitan Direct Property and Casualty Insurance Company empowers its policyholders to save on premiums while maintaining high-quality coverage tailored to their specific needs.

How Metropolitan Property and Casualty Insurance Co Ranks Among Providers

Metropolitan Direct Property and Casualty Insurance Company operates in a competitive insurance landscape, contending with reputable industry players. The company’s primary competitors include:

  • State Farm
  • Allstate
  • Progressive
  • Geico

In navigating the insurance market, Metropolitan Direct Property and Casualty Insurance Company faces robust competition from industry giants, each vying to provide comprehensive coverage and value to policyholders. Understanding these competitors is crucial for customers seeking the best insurance options.

Frequently Asked Questions

What is Metropolitan Direct Property and Casualty Insurance Company’s claims process like?

Metropolitan Direct Property and Casualty Insurance Company’s claims process is designed to be quick and easy for customers. To file a claim, customers can call the company’s claims department or file a claim online through their website.

How do I qualify for discounts on my insurance coverage?

To qualify for discounts on your insurance coverage with Metropolitan Direct Property and Casualty Insurance Company, you must meet certain criteria, such as maintaining a clean driving record or installing safety features in your home. Speak with a representative to learn more about the discounts available to you.

What states does Metropolitan Direct Property and Casualty Insurance Company offer its services in?

Metropolitan Direct Property and Casualty Insurance Company offers insurance services in several states across the United States, including California, Florida, Georgia, Illinois, Indiana, Michigan, Missouri, Ohio, Oregon, Pennsylvania, Texas, and Virginia.

Are customer ratings and reviews important when considering an insurance company?

Yes, customer ratings and reviews are essential when evaluating an insurance company. They provide insights into the experiences of existing policyholders and can help you gauge the company’s customer service, claims handling, policy options, and overall satisfaction. Reading reviews allows you to make an informed decision about whether Metropolitan Direct Property and Casualty Insurance Company aligns with your expectations and needs.

Can I solely rely on customer ratings and reviews to determine the quality of Metropolitan Direct Property and Casualty Insurance Company?

While customer ratings and reviews provide valuable insights, it’s important to consider them alongside other factors. Ratings and reviews represent individual experiences and opinions, which may vary. Additionally, some reviews could be biased or based on specific situations. To get a complete picture, consider other aspects such as the company’s financial stability, coverage options, pricing, and their reputation in the industry.

How can I find customer ratings and reviews for Metropolitan Direct Property and Casualty Insurance Company?

To find customer ratings and reviews for Metropolitan Direct Property and Casualty Insurance Company, you can follow these steps:

  1. Visit reputable review websites such as ConsumerAffairs, Trustpilot, or BBB (Better Business Bureau).
  2. Search for “Metropolitan Direct Property and Casualty Insurance Company” or simply “Metropolitan Direct Insurance” on the review websites.
  3. Look for customer ratings, reviews, and feedback left by policyholders who have had experiences with the company.
  4. Take into account both positive and negative reviews to form a well-rounded understanding of the company’s performance.

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Angie Watts

Licensed Real Estate Agent

Angie Watts is a licensed real estate agent with Florida Executive Realty. Specializing in residential properties since 2015, Angie is a real estate writer who published a book educating homeowners on how to make the most money when they sell their homes. Her goal is to educate and empower both home buyers and sellers so they can have a stress-free shopping and/or selling process. She has studi...

Licensed Real Estate Agent

Jeffrey Manola

Licensed Insurance Agent

Jeffrey Manola is an experienced life insurance agent who founded TopQuoteLifeInsurance.com and NoMedicalExamQuotes.com. His mission when creating these sites was to provide online consumers searching for life insurance with the most affordable term life insurance, permanent life insurance, no medical exam life insurance, and burial insurance. Not only does he strive to provide consumers with t...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Metropolitan Property and Casualty Insurance Co

3.99 (57 reviews)
4
July 31, 2019

Reviewer100

Overall a very comprehensive policy

The MetLife Grandprotect policy is very comprehensive. Their billing is a little screwy however, with the way they apply credits and debits from changes.
5
July 30, 2019

FLgirl

Metropolitan Saved The Day

We had recently moved to FL from NY and found it challenging to find an insurance company that would fit our needs. We had attempted to bundle it with our homeowners policy, but found it would cost us more than having single policies! We contacted Metropolitan in NY and they wrote our FL policy with no problem and have been our carrier since.
4
September 29, 2018

grammie

Good customer service

I always get great customer service from this company and the are very professional and accurate with their claims.
5
September 18, 2018

Winnie52

Great prices

Metroploitan insurance company is a great company! Low rates and competitive prices as customer service.
3
August 5, 2018

cbrunges

Pleased with Insurance company

Rates are reasonable and I have had good relationship with company. Pleased to be using MetLife for as long as I have.
4
July 31, 2018

nonenow2

Service

Great service. Good rates. Get a live person to speak to when ever I call. Very happy with the company
1
April 12, 2018

repilcalissa

Worst insurance company I have ever had.

the customer service needs improvement. I have been with MetLife for almost 2 years and I faxed them paperwork and they say they never got it even though I got confirmation that they did. Because of them not receiving a fax my primiem was not taken out of my paycheck and I was canceled due to non payment. when I called them I was told I didn't have insurance for 2 months and because if the lapse I had to pay more for my insurance. They never got ...
the customer service needs improvement. I have been with MetLife for almost 2 years and I faxed them paperwork and they say they never got it even though I got confirmation that they did. Because of them not receiving a fax my primiem was not taken out of my paycheck and I was canceled due to non payment. when I called them I was told I didn't have insurance for 2 months and because if the lapse I had to pay more for my insurance. They never got my rate right in the beginning.
2
April 12, 2018

rflem822

They don’t seem to reward loyalty.

I used this company for over 30 years but they cancelled when I added my 17 year old daughter to the policy. Very disappointed. The only claims I ever had were glass coverage and comprehensive because I hit a deer.
5
April 9, 2018

Katad

Great Service! I recommend for everyone!

Great service! The pricing is very affordable. They helped us out in times of great despair, and they were so heartful. Thank you very much! Excellent customer service!
5
March 8, 2018

SandiReneeLia

Good

Good. No problems. They always remind me when my payment is due, as I am forgetful and always forget.
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