Midland National Life Insurance Company

Midland National Life Insurance Company Reviews: 5 Reviews

1. 
   Cynthia Bowerman 17. Feb, 2012 at 12:00 am #

   Horrible! When you call either of the phone numbers listed the recording tells you they are closed on Monday Feb.20 and then hanges up on you!!!
2. 
   Gilbert Dettlaff 30. Jan, 2013 at 12:00 am #

   I have had my universal life policy since 1985. Try to get in touch with a live person re a policy you own you will get a machine telling you someone will get back to you in 24 to 48 hrs. Try to understand an illustration (my opinion) it might as well be written in Chinese.

   To me, 1 star is a pretty high rating.
3. 
   George M. Marchal 17. Mar, 2013 at 12:00 am #

   As a retiree, I spend time overseas in Thailand each year and cannot assess their website. I have spoken to two over customers who have the same problem! Midland should do something about this! Shame!
4. 
   A. Navin 30. Oct, 2013 at 12:00 am #

   Total scam and completely unprofessional would never refer to anyone!!!!!
5. 
   MNLU 05. May, 2015 at 6:43 pm #

   Midland National Life Tried To Cancel My Policy TWICE To Avoid Paying A Claim

   Midland National Life Insurance Company (MNL) twice tried to cancel the life insurance policy on me after they found out I was in bad health. We have been paying the premiums on this policy for over twenty-five years and the death benefit will go to my children and grandchildren.

   I am a former Midland National Life agent and I left the company after I caught them committing fraud on their policy holders.

   The first time Midland National Life tried to cancel the policy was in 2012. Because of a lawsuit, I filed against them in 2010 (Castaneira v. Midland CIV. 10 – 4039) Midland National had ongoing surveillance of my home and, aware that I was in the process of moving, simply didn’t send the billing notice to the address on record where someone was waiting to pay it. Based on what I’ve read in other complaints posted on the Internet Midland National has a history with me of being “confused” about where to mail items when it benefits them.

   Midland National also did not send me the “Grace Period Notice” required by law which is designed to warn a policy holder that their policy might lapse for non-payment. What they DID send was an Important Lapse Notice dated August 22, 2012, for the policy.

   I addressed this issue with Midland National directly and they denied their actions. I then filed a complaint with the Maryland Insurance Administration and Midland National immediately reinstated the policy.

   The second time Midland National tried to inappropriately cancel the policy was in September 2013. We sent a payment weeks before it was due; however, Midland National did not cash the check and waited over three weeks before they sent the check back with the explanation that they didn’t know which policy it was for. We didn’t believe this because we had placed the very same policy number, in the very same format, that we have been using for years on our previous payment checks on the payment check that Midland National refused.

   Midland National never explained why they didn’t just research their files to determine if anyone at the address that they mailed the check back to had a policy with them or was receiving billing statements. Such a simple review would have shown just one insurance policy; that being the one on my life with the exact same seven digit policy number that Midland National had been accepting as identification for years.

   Midland National’s story is even more unbelievable because we have documented proof that Midland National Life senior management monitors the policy on me very closely, so I have good reason to believe that this effort to cancel my policy was intentional.

   When I filed a second complaint with the Maryland Insurance Administration Midland National AGAIN had to reinstate my policy because they couldn’t come up with an excuse for what they did they didn’t cause people to laugh.

   Midland National has also refused my written instructions to transfer the ownership of the policy to a family member. I can’t be sure of the reasons; however considering that they have tried to improperly cancel the policy, TWICE, I have my suspicions……………………

   My problems with Midland National Life have not ended. On December 19, 2014, in Castaneira v. Midland CIV. 10 – 4039 Midland National Life was confronted with overwhelming evidence of witness intimidation and coercive threats to cover up their criminal acts in violation of 18 U.S. Code § 1512. Midland National’s response was to exercise their right to remain silent; in effect, their rights under the Fifth Amendment of the United States Constitution.

   Midland was given the opportunity to clarify their position but chose to maintain their silence. The matter is still ongoing.

   To learn more about Midland National Life Google “Midland National Life” ratings or “Midland National Life” reputation. To review Midland National Life’s legal problems in an easy to read format visit http://www.MidlandNationalLifeUpdate.se.

   Midland National Life Insurance Company
   One Sammons Plaza
   Sioux Falls, SD 57193

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