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Review
I just got off the phone with one of your reps. I was looking for medicare supplement ins. When the rep found that I was on Social Security and could not afford a $200 a month policy said quote “I wish you well.” and hung up on me.
I can’t believe such rudeness. I am 72 years young and have had a reasonably high regard for Mutual of Omaha. but I have to say it has taken a huge plunge downward.
My score for you is minus 5.
Richard Fain
[email protected]
5804 E71st Pl #1914
Tulsa, OK 74136
303-7556-1871
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Review
Also tried to get medicare supplemental insurance through Mutual of Omaha. They took some brief info and said someone will call me back in 3 days!?
We happen to need coverage today, so won’t be doing business with them. Surprising for a company that has such a good issuer rating.
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Review
Most companies will allow you to log into a website and change your personal information, provided you have your pin #, policy #, etc. Your company does not make it easy to perform such a task.
Not everyone can sit on hold and go through the whole “call-in process” that you seem to require.
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