Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024]

National General Insurance Company, a prominent player in the insurance landscape, delivers a range of coverage solutions spanning auto, home, and RV needs across all 50 states.

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Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Kristen Gryglik

Licensed Insurance Agent

Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...

Licensed Insurance Agent

UPDATED: Feb 8, 2024

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Company Details
President: Mary Rowland Hennessy
Address: 500 West Fifth Street P O Box 3199
City: Winston-Salem
State: NC
ZIP Code: 27102
Phone Number: (336) 435-2000
Toll Free: (800) 526-0332
Year Founded: 1966-11-02

Types of Insurance Offered

4.72
Runner Up Best Car Insurance Company for Best Auto Insurance: USAA
Average Monthly Rate For Good Drivers
$62.75
A.M. Best Rating
A+
Complaint Level
Low
4.06
Third Best Car Insurance Company for Best Auto Insurance: Progressive
Average Monthly Rate For Good Drivers
$109.17
A.M. Best Rating
A
Complaint Level
Low

National General Insurance Company reviews cover the company formerly known as GMAC. In July of 2020, Allstate announced plans to buy National General for $4 billion.

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Our Top 10 Best Companies: Best Auto Insurance
CompanyRankSee Pros/ConsGood Student DiscountAnti-Theft Device DiscountBest for
#1State FarmUp To 25%Up To 15%Comprehensive Coverage
#2USAAUp To 10%Up To 15%Local Agents
#3ProgressiveUp To 10%Up To 25%Policy Options
#4AllstateUp To 20%Up To 10%Online Convenience
#5Liberty MutualUp To 22%Up To 25%24/7 Support
#6NationwideUp To 15%Up To 10%Vanishing Deductible
#7FarmersUp To 15%Up To 10%Safe-Driving Discounts
#8SafecoUp To 20%Up To 20%Multi-Policy Discounts
#9TravelersUp To 8%Up To 5%Bundle Discounts
#10EsuranceUp To 10%Up To 25%Customizable Policies

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Average Monthly Auto Insurance Rates for Best Auto Insurance
Insurance CompanyFull CoverageMinimum Coverage
State Farm$86$33
USAA$59$22
Progressive$105$39
Allstate$160$61
Liberty Mutual$174$68
Nationwide$115$44
Farmers$139$44
Safeco$71$27
Travelers$99$37
Esurance$114$46

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Frequently Asked Questions

Is National General Insurance Company only available in certain states?

No, National General Insurance Company offers coverage options in all 50 states.

What types of discounts does National General Insurance Company offer?

National General Insurance Company offers discounts for multi-policy, safe driving, anti-theft, good student, and homeowner policies.

How can I qualify for a discount on my National General Insurance Company policy?

To qualify for a discount, you must meet the specific criteria set by National General Insurance Company. For example, to qualify for the safe driver discount, you must maintain a clean driving record for at least three years.

What types of insurance does National General Insurance Company offer?

National General Insurance Company offers a wide range of insurance coverage options, including auto, home, life, and health insurance.

How can I file a claim with National General Insurance Company?

National General Insurance Company offers online tools for policy management and claims filing. Customers can file a claim online or over the phone.

Our Top Ten Picks For National General Insurance Company: Customer Ratings & Reviews [2024] Additional Information

National General Insurance Company is a Stock company that was incorporated in 1966-11-02. National General Insurance Company is a Fire & Casualty insurance company and has assets of 96,443,613, capital of $4,500,000, and net surplus of $30,885,415.

The president of National General Insurance Company is Mary Rowland Hennessy , the treasurer is , and the secretary is . National General Insurance Company insurance plans include
auto, boat, business, and home.

National General Insurance Company is located in Winston-Salem, NC and the phone number for National General Insurance Company claims, customer, service, and additional information is (336) 435-2000.

National General Insurance Company Insurance Quotes

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Reviews
for National General Insurance Company (Integon)

3.23 (387 reviews)
1
September 7, 2023

Michellemb

Cheap coverage, bad customer service

Cheap company! They have a terrible coverage and they basically ignore police reports to avoid paying for your vehicle damage. Don’t lose your time, they will do nothing for you. Customer service is a shame, consultants never answer the phone and they never get back to you if you leave a voice mail.
1
August 9, 2023

Honest_olive

THIS IS THE WORST INSURANCE CARRIER!!

THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick i...
THIS IS THE WORST INSURANCE CARRIER!! My vehicle was stolen earlier this year and I made a police report and reported it to my insurance (National General Insurance Company (Integon). First off, it takes them weeks to get back to you with an update. My car was towed and impounded, I received a letter and reported it to them so they can pick it up. I missed work to go to the impound and sign off the car to the insurance, so they are able to pick it from the lot, as I am the owner, but after a week they call me to tell me that the car is being towed to my house instead of a shop. My vehicle is completely dead, I have no idea what they did to it. I know with this advanced technology; they can snatch a car with new devices. After months of waiting to hear back, they sent me a letter stating they will not fix my car as there was no forced entry. I do not have a couple thousands hanging around to fix it on my own, so I don't have a drivable car. I am disappointed! I want to share my experience, so you guys know what this insurance does not offer. There is new technology out there, they are claiming that no one broke in since there are no signs of forced entry. They do not deserve your money. They need to update their policy to reflect the "new" times. So now because someone decided to take my car for a joy ride resulting in a electrical breakdown, I have been car-less for months! While the insurance wiped their hands clean, claiming they cannot fix it because there were NO SIGNS OF FORCED ENTRY. It is RIDICULIOUS!!
1
April 13, 2023

tee1984

DAMAGE TO MY VEHICLE

A terrible insurance company that is cheap. I never had auto insurance with them but their client [REDACTED NAME] damaged my brand new truck. Lied so they don’t have to pay for my truck to fix He was driving on old ford fusion. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE THEY ARE TERRIBLE TOWARDS THE CLAIMANT.
1
January 31, 2023

Forde

Poor communication

Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return eithe...
Recently had a blow out on vacation in my travel trailer. From the dropped calls by customer service on the road to the slow to no response from the adjuster or even her supervisor, it’s hard to believe the good ratings they have. When the repair shop has to call me because no one is returning their calls from Integon, it’s obvious the ratings are inflated. All I want is for [REDACTED NAME] or her supervisor [REDACTED NAME] to return either my call or the repair shops call so I can get my Airstream repaired. I am done leaving voice messages that fall on deaf ears.
1
October 8, 2022

Ivonarencibia

HORRIBLE INSURANCE

My mom had gotten this insurance my car was involved in a a hit and run accident and the bumper was stolen from the vehicle. They denied my claim due to them failing to ask my mom of the people that live at the residence and canceled the policy. They have horrible response time and don’t bother sending out an adjuster to see the car. I will be taking legal actions
1
July 18, 2022

New_Review_01

My experience with integron

Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deduc...
Hi Everyone, Wanted to take the time in writing a formal review on this insurance. There was a situation with my auto insurance that made me cancel my policy with Integron. I paid about $137 for my new vehicle insurance and was probably paying for a whole 2 years ( about 3,288 total) with them until a homeless driver hit my vehicle. I was not at fault and the insurance company offered no help with getting my car taken care of.. had to pay deductible and baisically full balance since the insurance company only offered to help with 114$ overall. It was very unbelievable and not only that, they didn't want to send anyone to look at the car but send pictures of car at surface level so they basically did not offer any accurate diagnosis when deciding how much they are supposed to help with fixing my account. PLEASE I BEG EVERYONE TO AVOID THIS INSURANCE. I will try my best to spread the word out across every platform because I son't anyone to go through this either. I just couldn't imagine if I had gotten in even a bigger accident, this insurance would try it's best to go against me.
1
January 25, 2022

Traveler_

STAY AWAY

STAY AWAY Don't use this company for any reason. After paying for years on issuance for my motorhome and never having a claim. A windstorm blew this windshield off and caused damaged to the roof which created a leak. They denied this claim and were extremely rude in the process. They want your money but when you need them, they are nowhere to be found. Criminals
1
December 7, 2021

venebar

They are irresponsible

It is a [REDACTED WORD] doesn't work, no costumer services, nobody answers your call, just a machine, and adjuster all the time has you phone turned off, they don't want to pay my car accident. Don't but any policy with them, never and ever Nooooo
1
November 19, 2021

Gary0007

Useless if Rental Needed

After waiting 17 days with a broken back from a car accident, was told there is still NO ETA on a car insurance adjuster to see car, and without the estimate there is NO RENTAL given. Can't get to doctor appointments! Insanely expensive HORRID car insurance!
1
October 13, 2021

Vikashni_

Worse experience

Worse experience ever!! Horrible!! I will not recommend them at all. I had my car hit and run claim and it took them 4 weeks to process the claim. No communication whenever I call no answer and after leaving a voicemail they never call back. They denied my claim cuz there specialist said that the car was moving when it got hit and I gave them all the proof that the car was parked in the parking lot. I even gave them a instant police report. My ca...
Worse experience ever!! Horrible!! I will not recommend them at all. I had my car hit and run claim and it took them 4 weeks to process the claim. No communication whenever I call no answer and after leaving a voicemail they never call back. They denied my claim cuz there specialist said that the car was moving when it got hit and I gave them all the proof that the car was parked in the parking lot. I even gave them a instant police report. My car has full coverage and still they are not fixing it. What’s the point of me paying them every month. So frustrating and stressful I will change my insurance company and will take legal action. I just hope this doesn’t happen to anyone else How can you tell the car was moving by looking at the picture and denie the claim they really have some dumb specialist that don’t now what they are doing. So mad 😡 I would give them zero stars. Please stay away from ngic
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