Nationwide General Insurance Company: Customer Ratings & Reviews [2023]

Protecting What Matters Most: Comprehensive Insurance Coverage from Nationwide General Insurance Company

UPDATED: Apr 17, 2023Fact Checked

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 17, 2023Fact Checked
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Nationwide General Insurance Company

Average monthly rate for good drivers:

$115

A.M. Best rating:

A+

Complaint level:

Low

Pros

  • Wide range of insurance products
  • Good discounts available to customers
  • Positive customer reviews for reliable coverage
  • Strong financial stability and A.M. Best rating
  • Nationwide has been in business for over 90 years

Cons

  • Rates can vary depending on location and type of insurance
  • Some customers have reported difficulty with claims processing
  • Not available in all states, may limit coverage options for some customers

The Bottom Line

Nationwide General Insurance Company is a reliable and reputable provider that offers a wide range of insurance products to fit your unique needs, including auto, home, renters, life, and business insurance. The company has a long history of providing exceptional customer service and support, and is committed to helping you protect what matters most. Nationwide offers discounts to help customers save on their insurance premiums, and has a low complaint level according to customer reviews. Although pricing may be higher than some other providers for certain types of coverage, Nationwide’s strong reputation and comprehensive offerings make it a top choice for those looking to protect their assets and secure their family’s future.

When it comes to choosing an insurance company, it is important to consider various factors such as coverage options, pricing, customer service, and financial stability. In this article, we will review Nationwide General Insurance Company and provide insights into its offerings, pricing, customer service, and financial stability.

Is Nationwide a Good Choice?

Company Contact Information:

Related Parent or Child Companies: None mentioned in the article.

Financial Ratings:

  • A.M. Best Rating: A+

Customer Service Ratings:

  • Nationwide has a reputation for providing exceptional customer service and support, as mentioned in the article.

Claims Information:

  • Claims can be filed online through the Nationwide website or by calling the claims hotline at 1-800-421-3535.
  • The article did not provide specific information regarding claims processing times or satisfaction rates.

Company Apps:

  • Nationwide offers several mobile apps, including the Nationwide Mobile App, which allows customers to access their policy information, make payments, file claims, and more.

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Nationwide Discounts Available

Nationwide General Insurance Company offers several discounts to help customers save on their insurance premiums. These discounts include:

  • Multi-policy discount: Save up to 25% when you bundle multiple policies, such as auto and home insurance.
  • Safe driver discount: Get a discount for having a clean driving record.
  • Anti-theft discount: Receive a discount for having an anti-theft device installed in your vehicle.
  • Accident-free discount: Get a discount for not having any accidents or violations on your driving record.
  • Good student discount: Save on auto insurance if you or your child is a full-time student with good grades.
  • Defensive driving discount: Get a discount for completing a state-approved defensive driving course.
  • Homeowner discount: Save on your auto insurance if you own a home.

Note that not all discounts may be available in all states or for all types of coverage. Contact Nationwide or speak with an agent for more information on qualifying for discounts.

Nationwide Coverage Options

Here is a list of coverage options offered by Nationwide General Insurance Company:

  • Auto insurance: This includes liability coverage, collision coverage, comprehensive coverage, personal injury protection, uninsured/underinsured motorist coverage, and roadside assistance. Nationwide also offers optional coverages such as gap coverage, accident forgiveness, and vanishing deductible.
  • Homeowners insurance: This includes coverage for the dwelling, personal property, liability, additional living expenses, flood insurance, and earthquake insurance. Nationwide also offers optional coverages such as identity theft coverage and water backup coverage.
  • Renters insurance: This includes coverage for personal property, liability, and additional living expenses. Optional coverages include identity theft coverage and pet damage coverage.
  • Life insurance: Nationwide offers term life insurance, whole life insurance, universal life insurance, and variable universal life insurance. They also offer optional riders such as accidental death benefit, child rider, and long-term care rider.
  • Business insurance: This includes general liability insurance, commercial auto insurance, business owner’s policy, workers’ compensation insurance, and professional liability insurance. Optional coverages include data breach response and cyber liability coverage.

Note that coverage options may vary by state and not all coverage options may be available in all areas. It is best to speak with a Nationwide agent or representative for more information on specific coverage options available to you.

Nationwide vs. Competitors

Here is a list of Nationwide General Insurance Company’s main competitors in the insurance industry:

  • State Farm
  • Allstate
  • Progressive
  • Geico
  • Farmers Insurance

These companies offer similar coverage options and have similar target markets as Nationwide. They are all large insurance providers with a national presence and a strong brand recognition. However, each company may differ in terms of pricing, customer service, and discounts offered. It is important to compare quotes and research each company’s reputation before making a decision on which insurer to choose.

Frequently Asked Questions

How do I file a claim with Nationwide General Insurance Company?

To file a claim, you can visit the Nationwide website or speak with a representative.

How do I get a quote for insurance coverage?

To get a quote, you can visit the Nationwide website or speak with a representative.

What types of discounts are available through Nationwide General Insurance Company?

Nationwide offers a variety of discounts, including safe driver discounts, multi-policy discounts, and loyalty discounts for long-term customers. To see which discounts you qualify for, you can speak with a representative or visit the Nationwide website.

How is Nationwide’s customer service?

Nationwide has received mixed reviews for its customer service. While some customers have praised Nationwide’s agents and representatives for their helpfulness and knowledge, others have reported issues with slow response times and difficulty getting in touch with a representative.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Nationwide

4.02 (3,018 reviews)
1
December 7, 2021

brycelefevre

Long phone wait times

Had to call in a few times now for the same auto claim. The first time was nearly 1.5 hours before anyone picked up. Today I have been waiting over 2 hours for an answer and still nothing. Nationwide should learn to take care of their customers and answer the phones so they can provide the service they are being paid to provide!
5
January 16, 2021

Wareagle256205

Is Nationwide REALLY on your side?

Happy with Nationwide so far. Premiums are not too shabby. The agent and customer service has been more than helpful. This is good after having horrible experience with another provider.
5
January 16, 2021

Danielle202

Best Insurance Company

its best insurance company for me. i like this company. this companies policy suit every person. so anyone like it.
5
January 5, 2021

Purple1992_

Great service and worth the money

I enjoyed their service and think that they really do put their customer first by accommodating them as much possible
4
December 24, 2020

Lawanda

Delighted to have auto insurance and roadside assistance.

It was wintertime and I wasn't thinking clearly. I started my car to let it warm up and locked my keys inside. I had to go to a neighbor's house and call for a lock out. I had to wait at my neighbors until they came, but had to keep an eye on my car at the same time. I was so happy to have insurance to cover this experience. It could have been a lot worse. They were there within 30 minutes or so.
5
December 22, 2020

Anna5N

Nationwide is the best

They have fantastic rates and good quality coverage for the price. The staff are very knowledgeable and always help me with my auto insurance needs.
5
December 15, 2020

Jencorbin

Nationwide really is on your side

I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discoun...
I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discount. I have no plan switching insurance providers anytime soon because I am so satisfied.
4
November 26, 2020

Adelbert

In Nationwide I Trust

My experience with nationwide is really fascinating. They vaule their customers very much. They care about their customers. Their service is up to the mark. I am really happy to be with them.
2
October 21, 2020

RD2371

Misleading adice

I was quoted 1 price but every time interest rate went up so did my payment and I got to where I come afford payment
5
October 21, 2020

JealousGull

Staying with another 10+ years

I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out...
I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out and had a tow truck on the way arriving in 15 minutes. I also like my yearly calendar!
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