Nationwide Life Insurance Company Review (2024)

Nationwide Life Insurance Company, renowned for its A+ A.M. Best rating and diverse coverage options—from life to auto, home, pet, and travel insurance—stands as a top choice, ensuring comprehensive protection at competitive rates.

UPDATED: Jun 14, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 14, 2024Fact Checked
4.0
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Nationwide Life Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A+

Complaint Level:

Low

Pros

  • Wide range of insurance products
  • Strong financial stability
  • Competitive rates
  • Nationwide network of agents
  • Excellent customer service

Cons

  • Limited international coverage
  • May not be the cheapest option for every policy
  • Some coverage options may require additional endorsements

Nationwide Life Insurance Company, with its A+ A.M. Best rating and competitive average annual rates, offers a comprehensive array of insurance coverage options, including whole and term life insurance, auto insurance, homeowners insurance, pet insurance, and travel insurance.

The company’s low complaint level underscores its commitment to customer satisfaction. Nationwide provides numerous discounts, such as multi-policy and safe driver discounts, making coverage more accessible and cost-effective.

Their coverage options cater to a wide range of needs, from protecting your family’s financial future to securing your home, vehicle, pets, and travel plans. With a reputation for financial stability, excellent customer service, and flexible policy customization, Nationwide stands as a dependable choice in the competitive insurance industry.

Nationwide Insurance Coverage Options

Nationwide Life Insurance Company offers a comprehensive range of coverage options to meet the diverse needs of its customers. Whether you’re looking for protection for your family, home, vehicle, pets, or travel plans, Nationwide has you covered. Here are the coverage options offered by Nationwide:

Life Insurance:

  • Whole Life Insurance
  • Term Life Insurance

Auto Insurance:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Personal Injury Protection (PIP)
  • Medical Payments Coverage
  • Roadside Assistance
  • Rental Car Reimbursement

Homeowners Insurance:

  • Dwelling Coverage
  • Personal Property Coverage
  • Liability Coverage
  • Additional Living Expenses Coverage
  • Flood Insurance (available through the National Flood Insurance Program)

Pet Insurance:

  • Accident Coverage
  • Illness Coverage
  • Wellness Coverage
  • Hereditary and Congenital Condition Coverage
  • Prescription Drug Coverage
  • Dental Coverage

Travel Insurance:

  • Trip Cancellation and Interruption Coverage
  • Emergency Medical and Dental Coverage
  • Trip Delay Coverage
  • Baggage Loss and Delay Coverage
  • Rental Car Damage Coverage
  • 24/7 Assistance Services

These coverage options are designed to provide financial protection and peace of mind in various aspects of life, whether it’s safeguarding your family’s future, protecting your home, ensuring your vehicle is covered on the road, taking care of your pets’ health, or enjoying worry-free travel adventures.

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Nationwide Insurance Rates Breakdown

Driver ProfileNationwide Life Insurance CompanyNational Average
Clean Record$150$100
1+ Ticket$200$150
1+ Accident$250$200
DUI$300$250
Poor Credit$258$172

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Nationwide Discounts Available

DiscountNationwide Life Insurance Company
Anti Theft5%
Good Student10%
Low Mileage7%
Paperless3%
Safe Driver12%
Senior Driver15%

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Nationwide Life Insurance Company offers a variety of discounts to help policyholders save on their insurance premiums. These discounts can make coverage more affordable while still providing comprehensive protection. Here are the discounts offered by Nationwide:

  • Multi-Policy Discount: Bundle your auto, home, and other insurance policies with Nationwide to enjoy significant savings on your premiums.
  • Safe Driver Discount: If you have a clean driving record with no accidents or violations, you can qualify for a safe driver discount.
  • Good Student Discount: Young drivers who maintain good grades in school may be eligible for a discount on their auto insurance.
  • Anti-Theft Device Discount: Equipping your vehicle with anti-theft devices can lead to lower premiums.
  • Defensive Driving Course Discount: Completing an approved defensive driving course may qualify you for a discount on your insurance.
  • Homeowner Discount: If you own a home, you could receive a discount on your auto insurance.
  • Accident Forgiveness: Nationwide offers accident forgiveness, which means your rates won’t increase after your first accident.
  • SmartRide Program: Enroll in the SmartRide program, which uses telematics to monitor your driving habits. Safe driving can lead to additional discounts.
  • Paperless Billing Discount: Opt for paperless billing and receive a discount on your premiums.
  • Affinity Discounts: Membership in certain organizations or alumni associations may make you eligible for exclusive discounts.
  • Good Credit Discount: A good credit history can result in lower insurance rates with Nationwide.

Read more: Nationwide SmartRide Review

These discounts can vary by location and policy type, so it’s advisable to speak with a Nationwide agent to determine which discounts you qualify for and how they can help you save on your insurance coverage.

How Nationwide Ranks Among Providers

Nationwide Life Insurance Company operates in a highly competitive insurance industry. While it offers a wide range of insurance products, it faces strong competition from several well-established insurance companies. Some of Nationwide’s main competitors include:

  • State Farm: State Farm is one of the largest insurance providers in the United States, known for its extensive network of agents and a wide range of insurance offerings, including auto, home, life, and more.
  • Allstate: Allstate is another major player in the insurance industry, offering various insurance products and services, including auto, home, renters, and life insurance. They are well-known for their advertising campaigns and claim services.
  • Geico: Geico is renowned for its competitive auto insurance rates and user-friendly online platform. They often appeal to customers looking for cost-effective car insurance options.
  • Progressive: Progressive is known for its innovative approach to auto insurance, offering features like Snapshot, which tracks driving habits to potentially lower premiums. They also provide various other insurance types, including home and renters insurance.
  • USAA: While primarily serving military members and their families, USAA is a formidable competitor, offering a wide range of insurance and financial products, including auto, home, and life insurance, as well as banking services.
  • Liberty Mutual: Liberty Mutual provides a range of insurance products, including auto, home, and renters insurance. They are known for their customizable coverage options.
  • Farmers Insurance: Farmers Insurance offers a variety of insurance products, with a strong focus on home and auto insurance. They are known for their agents’ local presence.
  • AIG: AIG is a global insurance company that offers a wide array of insurance and financial products, including life insurance and retirement solutions. They cater to a diverse customer base.
  • Prudential: Prudential is a major player in the life insurance market, offering various life insurance and retirement products. They have a strong focus on long-term financial planning.
  • Nationwide Mutual Insurance Company (a separate entity): While Nationwide Life Insurance Company is a subsidiary of Nationwide Mutual Insurance Company, they can also be considered competitors in some areas of the insurance market, such as auto and home insurance.

These competitors, along with many others in the insurance industry, constantly strive to attract customers through various marketing strategies, innovative product offerings, and competitive pricing. Nationwide’s ability to differentiate itself and provide excellent customer service will play a crucial role in its ongoing competition in the insurance market.

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Nationwide Life Insurance Company Claims Process

Ease of Filing a Claim

Nationwide Life Insurance Company offers multiple convenient options for filing a claim. Policyholders can file a claim online through the company’s website, over the phone by contacting their customer service hotline, or even through mobile apps designed for easy claim submissions.

This flexibility in the claims process ensures that customers can choose the method that suits them best, making the claims experience more user-friendly.

Average Claim Processing Time

The speed at which an insurance company processes claims can significantly impact customer satisfaction. Nationwide Life Insurance Company is committed to providing efficient claim processing.

While specific processing times may vary depending on the nature of the claim, the company strives to handle claims promptly and transparently. Policyholders can expect a streamlined process that aims to resolve claims as quickly as possible.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback plays a vital role in assessing the quality of an insurance company’s claims process. Nationwide Life Insurance Company values customer input and continuously seeks to improve its claim resolution and payout procedures.

By reviewing customer feedback, the company can identify areas for enhancement and ensure that policyholders receive fair and satisfactory claim settlements.

Nationwide Life Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Nationwide Life Insurance Company offers a feature-rich mobile app designed to enhance the customer experience. The app provides policyholders with convenient access to their insurance information, including policy details and digital ID cards.

Additionally, users can file claims, check the status of existing claims, and even make payments through the app. This mobile technology empowers policyholders to manage their insurance needs on the go.

Online Account Management Capabilities

Managing insurance policies and accounts online has become essential in today’s digital age. Nationwide Life Insurance Company offers robust online account management capabilities through their website.

Policyholders can log in to their accounts to view and update policy information, make payments, and access important documents. This online platform simplifies the insurance management process, giving customers greater control over their policies.

Digital Tools and Resources

In addition to the mobile app and online account management, Nationwide provides policyholders with a variety of digital tools and resources. These tools may include insurance calculators, educational materials, and informative articles to help customers make informed decisions about their coverage.

By offering these digital resources, Nationwide aims to empower customers with the knowledge and tools they need to navigate the complexities of insurance effectively.

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Frequently Asked Questions

What types of insurance does Nationwide Life Insurance Company offer?

Nationwide Life Insurance Company offers a wide range of policies including life, auto, home, pet, and travel insurance.

How does Nationwide Life Insurance Company maintain customer satisfaction?

Nationwide ensures customer satisfaction through competitive rates, an A+ A.M. Best rating, and a low complaint level.

What discounts does Nationwide offer to its policyholders?

Nationwide offers various discounts such as multi-policy and safe driver discounts to make coverage more accessible and cost-effective.

How does Nationwide handle its claims process?

Nationwide provides multiple convenient options for filing claims, aims for efficient claim processing, and values customer feedback to enhance claim resolution procedures.

What digital features does Nationwide offer for managing insurance policies?

Nationwide provides a feature-rich mobile app, robust online account management capabilities, and various digital tools and resources to empower customers.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Nationwide

4.02 (3,019 reviews)
1
December 7, 2021

brycelefevre

Long phone wait times

Had to call in a few times now for the same auto claim. The first time was nearly 1.5 hours before anyone picked up. Today I have been waiting over 2 hours for an answer and still nothing. Nationwide should learn to take care of their customers and answer the phones so they can provide the service they are being paid to provide!
5
January 16, 2021

Wareagle256205

Is Nationwide REALLY on your side?

Happy with Nationwide so far. Premiums are not too shabby. The agent and customer service has been more than helpful. This is good after having horrible experience with another provider.
5
January 16, 2021

Danielle202

Best Insurance Company

its best insurance company for me. i like this company. this companies policy suit every person. so anyone like it.
5
January 5, 2021

Purple1992_

Great service and worth the money

I enjoyed their service and think that they really do put their customer first by accommodating them as much possible
4
December 24, 2020

Lawanda

Delighted to have auto insurance and roadside assistance.

It was wintertime and I wasn't thinking clearly. I started my car to let it warm up and locked my keys inside. I had to go to a neighbor's house and call for a lock out. I had to wait at my neighbors until they came, but had to keep an eye on my car at the same time. I was so happy to have insurance to cover this experience. It could have been a lot worse. They were there within 30 minutes or so.
5
December 22, 2020

Anna5N

Nationwide is the best

They have fantastic rates and good quality coverage for the price. The staff are very knowledgeable and always help me with my auto insurance needs.
5
December 15, 2020

Jencorbin

Nationwide really is on your side

I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discoun...
I have had nationwide auto insurance since I started driving. I watched nationwide cover my parent's auto and homeowners needs. Nationwide has helped me through a decent amount of claims. I have the perfect coverage for my auto needs at competitive prices. Nationwide representatives are helpful and truly have your best interests at heart. I'm able to bundle my auto insurance with my renter's insurance to get more of a discount. I have no plan switching insurance providers anytime soon because I am so satisfied.
4
November 26, 2020

Adelbert

In Nationwide I Trust

My experience with nationwide is really fascinating. They vaule their customers very much. They care about their customers. Their service is up to the mark. I am really happy to be with them.
2
October 21, 2020

RD2371

Misleading adice

I was quoted 1 price but every time interest rate went up so did my payment and I got to where I come afford payment
5
October 21, 2020

JealousGull

Staying with another 10+ years

I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out...
I’ve had Nationwide for years because of their loyalty to their customers. My agent goes above and beyond while making sure to help anyway possible should the need arise. I’ve had to have my vehicle towed quite a few times and always dread trying to find a towing company due to a past experience of a towing company trying to be sent from an entirely different city over a hour away, I immediately called my agent who straightened everything out and had a tow truck on the way arriving in 15 minutes. I also like my yearly calendar!
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