New South Insurance Company: Customer Ratings & Reviews [2023]

Is New South a Good Choice?

Company contact information:

• Website: https://www.newsouthins.com/
• Phone number: 1-800-688-2738
• Email: [email protected]
• Address: 2100 Southbridge Pkwy, Suite 650, Birmingham, AL 35209

Related parent or child companies:

• New South Insurance Company is a subsidiary of Bankers Insurance Group.

Financial ratings:

• A.M. Best rating: A- (Excellent)
• Standard & Poor’s rating: N/A
• Moody’s rating: N/A
• Fitch rating: N/A

Customer service ratings:

• BBB rating: A+ (Accredited with the Better Business Bureau)
• J.D. Power rating: N/A

Claims information:

• Claims can be reported 24/7 by phone or through the company’s online claims portal.
• Claims can be tracked through the online claims portal.
• The company strives to provide fast and fair claims processing.

Company apps:

• The company does not appear to have a mobile app at this time.

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New South Discounts Available

New South Insurance Company offers several types of discounts to help customers save money on their insurance premiums. Here are some of the discounts available:

• Multi-policy discount: Customers who have more than one policy with New South Insurance Company can save money on their premiums.
• Safe driver discount: Customers who maintain a clean driving record and avoid accidents and traffic violations can qualify for a safe driver discount.
• Good student discount: Students who maintain a high GPA or are on the honor roll can qualify for a discount on their car insurance premiums.
• Anti-theft device discount: Customers who install anti-theft devices in their vehicles can qualify for a discount on their car insurance premiums.
• Homeowner discount: Homeowners can save money on their car insurance premiums by bundling their home and auto insurance policies with New South Insurance Company.
• Pay in full discount: Customers who pay their entire annual premium upfront can save money on their insurance.
• EFT discount: Customers who enroll in automatic payments through electronic funds transfer (EFT) can qualify for a discount on their insurance premiums.

New South Coverage Options

New South Insurance Company offers a range of insurance products to meet the needs of their customers. Here are the coverage options available:

• Auto insurance: Provides coverage for damage to your vehicle, liability for bodily injury or property damage to others, and additional coverage options such as roadside assistance and rental reimbursement.
• Homeowners insurance: Provides coverage for damage to your home and personal belongings, liability for bodily injury or property damage to others, and additional coverage options such as flood insurance and identity theft protection.
• Renters insurance: Provides coverage for personal property, liability for bodily injury or property damage to others, and additional coverage options such as pet liability and earthquake insurance.
• Condo insurance: Provides coverage for damage to your unit and personal belongings, liability for bodily injury or property damage to others, and additional coverage options such as loss assessment and water backup coverage.
• Mobile home insurance: Provides coverage for damage to your mobile home and personal belongings, liability for bodily injury or property damage to others, and additional coverage options such as flood insurance and emergency expense coverage.
• Personal umbrella insurance: Provides additional liability coverage above and beyond the limits of your primary insurance policies.
• Commercial insurance: Provides coverage for businesses of all sizes, including commercial auto, property, liability, and workers’ compensation insurance.
• Surety bonds: Provides protection for individuals and businesses against financial loss due to fraud, breach of contract, or other types of business risks.

It’s worth noting that the specific coverage options and availability may vary by state, so it’s important to check with New South Insurance Company to see what coverage options are available where you live.

New South vs. Competitors

New South Insurance Company operates in a highly competitive industry, with numerous players vying for market share. Some of the company’s main competitors include:

• State Farm: State Farm is the largest provider of auto insurance in the United States and also offers a range of other insurance products, including homeowners, renters, and life insurance.
• Allstate: Allstate is another large insurance provider with a range of offerings, including auto, home, renters, and life insurance.
• Geico: Geico is a direct-to-consumer insurance company that focuses primarily on auto insurance but also offers home, renters, and other types of insurance.
• Progressive: Progressive is known for its innovative marketing campaigns and offers a range of insurance products, including auto, home, renters, and business insurance.
• Farmers Insurance: Farmers is a full-service insurance company that offers auto, home, renters, and other types of insurance, as well as financial products such as annuities and mutual funds.

These companies, among others, compete with New South Insurance Company on price, coverage options, and customer service. To stay competitive, New South Insurance Company must continually innovate and improve its offerings to meet the needs of its customers.

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