UPDATED: Jan 12, 2023

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UPDATED: Jan 12, 2023Fact Checked

The Bottom Line

NYCM auto insurance offers great customer service with higher-than-average rates. While coverage options are limited, available coverage meets New York state requirements.

Drivers can take advantage of discounts to get lower rates. Most drivers qualify for multiple discounts, such as defensive driver, claims-free, and multi-policy savings.

Before choosing NYCM car insurance, shop around. Compare regional and nationwide insurers to find the policy that meets your needs.

NYCM was founded in 1899 and is still family-owned. The company’s excellent customer service reputation and high financial ratings make up for the lack of auto insurance coverage options and higher-than-average rates.

NYCM is a good choice for New York drivers wanting a great customer experience. However, drivers won’t find the most affordable New York car insurance rates with NYCM.

What are NYCM customer and financial ratings?

Although low rates are essential, an auto insurance company’s stability and responsiveness are also important. NYCM car insurance rates are above average, but the company receives impressive customer service ratings. Let’s dive into some ratings to see how NYCM does in customer service and financial ratings.

How is NYCM rated on customer complaints?

The National Association of Insurance Commissioners records how many customer complaints an insurer receives. NYCM receives far fewer complaints than average for a company of its size. 

The Better Business Bureau (BBB) rates companies on how they respond to customers. For example, BBB NYCM insurance reviews show an A+ rating. However, complaints on the BBB website typically revolve around the claims process.

What are NYCM’s financial ratings?

A.M. Best rates companies based on financial strength. NYCM received an A rating, showing an excellent ability to meet financial obligations. If you need to file a claim, you can feel confident that NYCM has the resources to settle your claim. 

Is New York Central Mutual Insurance Company (NYCM) a Good Choice?

The New York Central Mutual Insurance Company (NYCM) provides insurance options for drivers in New York State. While coverages are limited and rates are higher than average, NYCM has excellent customer service and financial ratings.

New York Central Mutual car insurance is a good choice for drivers who value customer service above all else. However, drivers looking for cheap New York car insurance may need to look elsewhere.

Keep reading our NYCM auto insurance review to learn more about the company and determine if it’s right for you.

New York Central Mutual Insurance Company (NYCM) Rates

Many factors affect car insurance rates, such as age, driving record, vehicle, coverage, and ZIP code. For example, adult drivers with a clean driving record and affordable cars see the lowest auto insurance rates.

Because these factors are different for each driver, rates vary widely. There is no one-size-fits-all approach to car insurance.

NYCM is a regional insurer and only provides coverage in New York. While many national car insurance companies offer competitive rates and discounts, NYCM is more expensive than average and has few discounts.

In addition, NYCM auto insurance rates increase significantly after an accident, ticket, or DUI. Therefore, one or more of these infractions may make finding affordable high-risk car insurance with NYCM impossible.

However, if you prioritize customer service over rates, NYCM is a good option.

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New York Central Mutual Insurance Company (NYCM) Discounts Available

NYCM offers various car insurance discounts to help lower rates by up to 55%. In addition, many drivers qualify for more than one discount, so savings increase significantly.

Discounts offered by NYCM include:

  • Automatic payment. Save 2.5% if you allow NYCM to automatically deduct payments from your checking, savings, or credit card account.
  • Paid in full. A 10% discount is applied if you pay your 12-month policy in full.
  • Driver’s education. Save up to 10% for taking driver’s training courses under 21. However, discount amounts vary by age.
  • Away student discount. Save up to 25% if you have a student who attends school more than 100 miles from home and doesn’t regularly use a car.
  • Defensive driving class. Save up to 10% by taking a refresher course on safe driving.
  • Good student. Full-time students with at least a B average can save up to 10%.
  • Senior discount. Drivers over 65 can save up to 5% if they’ve been insured with NYCM for at least five years and qualify for the claims-free discount.
  • Multi-policy. Save up to 25% for bundling policies like auto, home, and renter.

NYCM also offers savings based on specific features, such as vehicle safety and alarm system discounts.

Keep in mind that not all discounts apply to the entire car insurance policy. For example, the NYCM car alarm discount applies only to your comprehensive coverage, not the whole policy.

New York Central Mutual Insurance Company (NYCM) Coverage Options

New York requires that drivers carry bodily injury and property damage liability, uninsured/underinsured motorist, and personal injury protection coverages. NYCM provides coverage that meets the New York mandatory car insurance requirements.

NYCM offers other standard car insurance coverages, including collision and comprehensive. New York requires neither coverage, but the minimum required coverage doesn’t include protection for your car.

While collision and comprehensive coverages protect your vehicle, they are very different. Collision pays for damages resulting from an accident, and comprehensive covers damage unrelated to an accident, such as fire, theft, vandalism, and acts of nature.

NYCM provides additional coverages, such as roadside assistance. NYCM roadside assistance includes towing, jump starts, locksmith services, fuel delivery, and winching. The low radius depends on which package you choose, with towing up to 100 miles.

Besides car insurance coverage, NYCM offers other insurance products, including homeowner, renter, condo, mobile home, classic car, motorcycle, and business insurance.

New York Central Mutual Insurance Company (NYCM) vs. Competitors

While NYCM ratings are high, so are their car insurance rates. Many national car insurance companies offer lower rates and more discounts. In addition, some have better A.M. Best ratings.

Look at this table to see the average monthly rates from the top car insurance companies to get an idea of the cost of full coverage.

Average Monthly Liability-Only vs. Full Coverage Auto Insurance Rates by Company
CompaniesMonthly Liability-Only Coverage Auto Insurance RatesMonthly Full Coverage Auto Insurance Rates
Allstate$162$318
American Family$114$224
Farmers$147$288
Geico$91$179
Liberty Mutual$203$398
Nationwide$117$229
Progressive$144$283
State Farm$120$235
Travelers$147$287
USAA$82$161
National Average$133$260

The best way to compare NYCM to other insurers is to compare quotes. Shop around to compare rates, coverages, and discounts to find your best deal.

Frequently Asked Questions

Does NYCM respond to claims quickly?

Drivers can file an auto insurance claim 24/7 through customer service. However, NYCM doesn’t go into detail about its claims process.

When is NYCM customer service available?

Customer service is available at any time by calling 1-800-234-6926. In addition, drivers can access customer service through the online chat feature from 9 a.m.-7 p.m. (EST).

How do you file an NYCM auto insurance claim?

While you can file a claim through NYCM customer service, there are no details on the process. However, you’ll need basic information such as your policy number and a police report if you filed one.

Is it easy to use NYCM insurance?

Yes, NYCM provides drivers multiple ways to contact the company and online options. Drivers can make payments, get quotes, or find a local agent on the website.

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com.

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Written by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker

Dan Walker graduated with a BS in Administrative Management in 2005 and has been working in his family’s insurance agency, FCI Agency, for 15 years. He is licensed as an agent to write property and casualty insurance, including home, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com.

Full Bio →

Reviewed by Daniel Walker
Licensed Auto Insurance Agent Daniel Walker