Old American County Mutual Fire Insurance Company

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Old American County Mutual Fire Insurance Company

8 reviews
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President: Bryan Keith Ward
Old American County Mutual Fire Insurance Company
P O Box 793747
Dallas, TX 75379
Phone: (214) 561-1991
Toll Free: (866) 233-7091

Types of Insurance Offered

Old American County Mutual Fire Insurance Company Summary

Old American County Mutual Fire Insurance Company is a Mutual company that was incorporated in 1946-08-10. Old American County Mutual Fire Insurance Company is a County Mutual Associ insurance company and has assets of $75,398,860, capital of $0, and net surplus of $5,000,000.

The president of Old American County Mutual Fire Insurance Company is Bryan Keith Ward, the treasurer is , and the secretary is . Old American County Mutual Fire Insurance Company insurance plans include airplane, auto, boat, business, and home.

Old American County Mutual Fire Insurance Company is located in Dallas, TX and the phone number for Old American County Mutual Fire Insurance Company claims, customer, service, and additional information is (214) 561-1991.

Old American County Mutual Fire Insurance Company Location

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Old American County Mutual Fire Insurance Company Reviews: 8 Reviews

  1. Robert Acuff 18. Jan, 2012 at 12:00 am #

    A nightmare of incompetence and finger pointing. Getting to the truth of where and when your vehicle is going to be fixed is like speaking to a statue. Mr. Ward should be embarrassed for his company.

    I have spoken to my state representative which is inquiring of the state insurance commissioner about a possible fine for their lousy service and indeed unlawful “bad faith” My vehicle had only minor replacement parts needed but has now been in the shop 31 days with no payment to the dealership which has fixed it.

  2. Jackie Simmons 21. Jul, 2012 at 12:00 am #

    Had a wreck with one of your policy holders.. their fault on July 6 STILL HAVE NOT GOTTEN AN ADJUSTER TO LOOK AT MY CAR!!! Been given the runaround and not able to talk to anyone who knows anything!!

    Filing a complaint with Texas Insurance Board!! Pray that you do not have an accident with this company’s policy holders!! Where are you Mr.Ward/Draper

  3. Christopher 14. Sep, 2012 at 12:00 am #

    Impossible to get a hold of a live person, I spent nearly a week after the accident before I was able to talk to anyone.

    I was in a simple accident; clearly the other drivers fault and Old American agreed to pay. But it took nearly two months before I saw any money with only a sporadic rental to mitigate my loss of a car.

    Next time I have to deal with ‘cheap’ insurance company, they will just have to talk to my lawyer.

  4. Amanda 23. Sep, 2012 at 12:00 am #

    F*** this company. Anyone that chooses it gets screwed.

    I bought a car for my brother and this is the insurance company he chooses. F*** them… His car has been the impound lot for almost two weeks. I got one phone call in the last two weeks while I was at work where I couldn’t answer my phone. I called back five minutes later and got the answering machine of the representative and left a message to call me back and a week later no call… and guess what car is still the impound after being in an accident where the other party took off.

    So the car is still racking up impound fees and the only people that can pick it up is them… If you need car insurance of any insurance at all, DONT CHOOSE THEM… The worst customer service ever and seriously took two weeks just to get a call back when my insurance company calls back 5 minutes after a claim.

  5. Margi 25. Sep, 2012 at 12:00 am #

    Got rear ended by their insured’s truck. The person driving was the insured’s son. Old American/Empower has denied the claim because the son was not a “named” person on the declaration page.

    Must be nice to rear end someone and walk away with zero responsibility and $10,000 worth of damage.

  6. John Daniel Foy 28. Sep, 2012 at 12:00 am #

    Your company has broken every law in the book…your insured caused an accident, totaling my truck. you declared my vehicle a total loss and picked it up..two months ago and no settlement on my claim..run-around, lies, unlawful conduct and you still have my vehicle with no paperwork signed by me to do so. picked up from my home while I was gone.

    Unprofessional, Lies, Stalling, Unlawful actions, Theft of a vehicle, for one. NEVER, NEVER, NEVER, DEAL WITH EMPOWER INSURANCE CO WHO WRITES UNDER OLD AMERICAN…I WOULD BE ASHAMED TO BE PRESIDENT OR OWNER OF THIS COMPANY.

  7. Bummed 25. Jun, 2013 at 12:00 am #

    If you have a wreck with someone carried by this company….don’t expect to see a dime. I am not sure what they do or HOW THEY GET AWAY WITH IT….but they will NOT reimburse deductibles for which their insured are responsible for.

  8. DAVID BEHRMAN 25. Nov, 2013 at 12:00 am #

    I and my insurance company have tried six different phone numbers in an attempt to located Old American County Mutual Fire Insurance Company about a claim on a policy supposedly held by the guy who ran into my wife’s car. But none of the numbers, including the one posted on this site, was able to even find the guy’s policy.

    So, either the company is flakey or the guy forged his insurance card (which had expired two days before the accident, anyway).

Rate and Review: Old American County Mutual Fire Insurance Company