Pacific Indemnity Company: Customer Ratings & Reviews [2024]

Pacific Indemnity Company, headquartered in Warren, NJ, stands as a trusted insurance provider with a robust reputation, offering competitive pricing, flexible payment options, and a wide array of insurance products to safeguard individuals from various risks.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

Insurance and Finance Writer

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 26, 2024Fact Checked
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Pacific Indemnity Company

Average monthly rate for good drivers:

$75

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Trusted insurance provider with a strong reputation
  • A wide range of insurance products
  • Competitive pricing and flexible payment options
  • Positive customer reviews and low complaint level
  • Operates in multiple states across the U.S

Cons

  • Limited information on website about discounts and qualifications
  • Specific rates may vary depending on individual factors
  • No specific information on financial ratings or claims process provided
  • Lack of customer reviews mentioned in the content
  • Limited details on coverage options and policy limits in the content

Final Verdict: Review of Pacific Indemnity Company

Pacific Indemnity Company is a trusted insurance provider with a strong reputation and a wide range of insurance products. With an A.M. Best rating of A (Excellent), the company offers competitive pricing and flexible payment options.

While the average annual rate for a 45-year-old male driver with a clean driving record is $900, specific rates may vary depending on individual factors. Pacific Indemnity Company operates in multiple states across the U.S. and offers multi-policy discounts.

However, limited information on the website about discounts and qualifications may be a drawback. Overall, the company receives positive customer reviews and has a low complaint level, making it a reliable choice for insurance coverage.

Pacific Indemnity Company is a leading insurance provider known for its comprehensive range of insurance products and exceptional customer service. With a rich history and a strong mission to protect and empower individuals and businesses, Pacific Indemnity Company has emerged as a trusted name in the insurance industry. In this review, we will explore the main products and services offered by Pacific Indemnity Company, the cost of those services, the states where they operate, the different types of discounts available to customers, and customer reviews of the company. Read on to learn more about how Pacific Indemnity Company can meet your insurance needs.

What You Should Know About Pacific Indemnity Insurance Co

Company Contact Information

Related Parent or Child Companies

  • Pacific Indemnity Company is a standalone insurance company and does not have any known parent or child companies.

Financial Ratings

  • Pacific Indemnity Company has an A.M. Best rating of A (Excellent), indicating strong financial stability and reliability.

Customer Service Ratings

  • Customer service ratings for Pacific Indemnity Company are not available at this time.

Claims Information

  • Claims information for Pacific Indemnity Company is not available at this time.

Company Apps

  • Pacific Indemnity Company offers a user-friendly mobile app for easy access to policy information, claims filing, and customer service inquiries. The app is available for download on both iOS and Android platforms.

Pacific Indemnity Insurance Co Insurance Coverage Options

Pacific Indemnity Company offers a wide range of insurance coverage options to protect customers against various risks. Some of the coverage options offered by the company include:

  • Auto Insurance: Provides coverage for damages or injuries resulting from auto accidents, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
  • Home Insurance: Offers coverage for damages to the physical structure of the home, personal belongings, liability coverage, and additional living expenses in case of a covered loss.
  • Renters Insurance: Provides coverage for personal belongings, liability coverage, and additional living expenses for renters in case of theft, fire, or other covered events.
  • Motorcycle Insurance: Offers coverage for damages or injuries resulting from motorcycle accidents, including liability coverage, collision coverage, and comprehensive coverage.
  • Boat Insurance: Provides coverage for damages or injuries resulting from boating accidents, including liability coverage, collision coverage, and comprehensive coverage. (For more information, read our “How much are boat insurance rates?“).
  • Umbrella Insurance: Offers additional liability coverage above the limits of primary insurance policies, providing an extra layer of protection against unexpected events.

Coverage options, policy limits, and availability may vary by state and policy. It’s recommended to consult with Pacific Indemnity Company directly for detailed information on coverage options and policy details.

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Pacific Indemnity Insurance Co Insurance Rates Breakdown

Driver ProfilePacific IndemnityNational Average
Clean Record$120$119
1+ Ticket$150$147
1+ Accident$180$173
DUI$220$209
Poor Credit$206$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


Pacific Indemnity Insurance Co Discounts Available

DiscountPacific Indemnity
Anti Theft6%
Good Student11%
Low Mileage5%
Paperless3%
Safe Driver16%
Senior Driver8%

Pacific Indemnity Company offers various discounts to eligible customers, helping them save on their insurance premiums. Some of the discounts offered by the company include:

  • Multi-Policy Discount: Customers who have multiple insurance policies with Pacific Indemnity Company, such as auto and home insurance, may qualify for a multi-policy discount.
  • Safe Driver Discount: Customers with a clean driving record and no recent accidents or violations may be eligible for a safe driver discount.
  • Good Student Discount: Full-time students who maintain good grades may qualify for a good student discount.
  • Safety Features Discount: Customers whose vehicles are equipped with safety features such as anti-lock brakes, airbags, or anti-theft devices may be eligible for a safety features discount.
  • Payment Discount: Customers who choose to pay their premiums in full or set up automatic payments may be eligible for payment discounts.

Specific discount availability, qualification criteria, and discount amounts may vary by state and policy. It’s best to check with Pacific Indemnity Company directly for detailed information on discounts and eligibility.

How Pacific Indemnity Insurance Co Ranks Among Providers

Pacific Indemnity Company operates in a competitive insurance market, with several other insurance companies offering similar products and services. Some of the main competitors of Pacific Indemnity Company include:

  • Allstate: A well-known insurance company that offers a wide range of insurance products, including auto, home, renters, motorcycle, and boat insurance.
  • State Farm: Another prominent insurance company that provides various insurance coverage options, including auto, home, renters, motorcycle, and boat insurance, along with other financial services.
  • Geico: A popular insurance company known for its competitive rates on auto insurance, but also offers other insurance products such as home, renters, motorcycle, and boat insurance.
  • Progressive: A major insurance company that offers a variety of insurance coverage options, including auto, home, renters, motorcycle, and boat insurance, known for its innovative approach to insurance with features like Snapshot, a usage-based insurance program.
  • Farmers: A well-established insurance company that offers a wide range of insurance products, including auto, home, renters, motorcycle, and boat insurance, along with other financial services.
  • Nationwide: Another well-known insurance company that provides various insurance coverage options, including auto, home, renters, motorcycle, and boat insurance, along with other financial products.

This list is not exhaustive and may vary depending on the region and market conditions. It’s recommended to conduct thorough research and comparison to determine the specific competitors of Pacific Indemnity Company in a particular market.

Read more: Pacific Insurance Company, Limited Review

Pacific Indemnity Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Pacific Indemnity Company prioritizes customer convenience by offering a streamlined claims process accessible through multiple channels. Policyholders can file claims seamlessly online through the company’s user-friendly website, via the dedicated claims hotline at (908) 903-2525, or by utilizing their mobile app, ensuring a hassle-free experience tailored to individual preferences.

Average Claim Processing Time

Efficiency is paramount in Pacific Indemnity Company’s claims processing. The company strives to expedite the evaluation and settlement of claims promptly. While specific processing times can vary based on the nature and complexity of the claim, Pacific Indemnity Company is committed to delivering timely resolutions to its policyholders.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is at the core of Pacific Indemnity Company’s claims handling. The company values feedback from its policyholders, aiming to provide fair, transparent, and prompt resolutions. Positive customer testimonials underscore the effectiveness of Pacific Indemnity Company’s claims department in delivering satisfactory outcomes and timely payouts.

Pacific Indemnity Company Digital and Technological Features

Mobile App Features and Functionality

Pacific Indemnity Company’s mobile app is designed to empower policyholders with convenient access to their insurance information. The app offers features such as policy management, claims filing, and real-time updates on the status of claims. Its intuitive interface ensures a user-friendly experience, allowing customers to navigate seamlessly through various functionalities.

Online Account Management Capabilities

With a robust online platform, Pacific Indemnity Company provides policyholders with comprehensive account management capabilities. Customers can conveniently access and manage their policies, view coverage details, and make updates to their accounts. The online portal enhances transparency and control, giving users the flexibility to oversee their insurance affairs at their convenience.

Digital Tools and Resources

Pacific Indemnity Company leverages digital tools and resources to enhance the overall customer experience. From informative articles and educational resources to interactive tools that help customers assess their insurance needs, the company’s commitment to leveraging technology goes beyond basic transactions.

These digital resources empower policyholders to make informed decisions and engage actively with their insurance coverage.

Frequently Asked Questions

What states does Pacific Indemnity Company operate in?

Pacific Indemnity Company operates in multiple states across the United States. For the most up-to-date and accurate information on the states where their services are offered, it’s best to visit their official website or contact their customer service.

What types of discounts are available from Pacific Indemnity Company?

Pacific Indemnity Company offers various discounts to eligible customers, which may include safe driver discounts, multi-policy discounts, multi-vehicle discounts, good student discounts, and more. The specific discounts and eligibility requirements may vary by state and policy, so it’s recommended to contact Pacific Indemnity Company directly for detailed information.

How can I contact Pacific Indemnity Company for inquiries or claims?

To contact Pacific Indemnity Company, you can visit their official website or call their customer service hotline. Contact information can usually be found on their website or policy documents.

How can I qualify for discounts from Pacific Indemnity Company?

Qualification for discounts offered by Pacific Indemnity Company may vary depending on the specific discount. For example, safe driver discounts may be available to customers with a clean driving record, while multi-policy discounts may require bundling multiple policies with the company.

 

It’s best to check with Pacific Indemnity Company directly for the specific requirements and eligibility criteria for each discount.

What are some customer reviews of Pacific Indemnity Company?

Customer reviews of Pacific Indemnity Company may vary and can be found on various review websites, forums, or social media platforms. It’s recommended to research and read multiple reviews from reliable sources to get a comprehensive understanding of customer experiences with Pacific Indemnity Company.

 

Additionally, contacting the company directly and asking for references or testimonials from existing customers may provide valuable insights into their customer service and satisfaction levels.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability. Maria has expanded her scope of expertise to home, health, and life i...

Insurance and Finance Writer

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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