Penn-Star Insurance Company Review [2026]

Penn-Star Insurance Company is a family-owned insurance company that was founded in 1968. Their mission is to provide quality insurance coverage at an affordable price. The company offers multiple types of insurance, including auto, homeowners, renters, condo, umbrella, flood, and life insurance.

Penn-Star Insurance Company has a competitive pricing structure, and customers can qualify for various discounts such as the Multi-policy Discount, Safe Driver Discount, Good Student Discount, and Home Safety Features Discount. The company has a low complaint level and has received positive reviews for their exceptional customer service and competitive pricing.

However, the company is only available in three states, and limited information is available about their claims process. Overall, Penn-Star Insurance Company offers a variety of insurance options at an affordable price, making them a viable option for those living in their service areas.

What You Should Know About Penn-Star Insurance Company

Company Contact Information:

• Phone: 1-800-317-3958
• Email: [email protected]
• Address: 308 West Lancaster Ave, Wayne, PA 19087

Related Parent or Child Companies: Penn-Star Insurance Company is a standalone company and does not have any parent or child companies.

Financial Ratings: Penn-Star Insurance Company has an A- (Excellent) rating from A.M. Best, a well-respected financial rating agency.

Customer Service Ratings: Penn-Star Insurance Company has received positive customer reviews for their exceptional customer service. They have been praised for their friendly and knowledgeable representatives, as well as their willingness to assist with any questions or concerns.

Claims Information: Limited information is available about Penn-Star Insurance Company’s claims process. However, the company does offer a 24/7 claims reporting hotline for their customers to report any incidents.

Company Apps: Penn-Star Insurance Company does not currently have a mobile app available for their customers. However, they do offer online policy management and quoting through their website.

Penn-Star Insurance Company Insurance Coverage Options

Penn-Star Insurance Company offers a range of coverage options to their customers, allowing them to customize their policies to fit their specific needs. Some of the coverage options available include:

• Auto Insurance: Provides coverage for damage to the insured’s vehicle, as well as liability coverage for bodily injury and property damage to others.
• Homeowners Insurance: Provides coverage for damage to the insured’s home and personal property, as well as liability coverage for bodily injury and property damage to others.
• Renters Insurance: Provides coverage for personal property and liability coverage for bodily injury and property damage to others for those who rent their homes.
• Condo Insurance: Provides coverage for the insured’s unit, personal property, and liability coverage for bodily injury and property damage to others in a condominium complex.
• Umbrella Insurance: Provides additional liability coverage beyond the limits of the insured’s auto and homeowners insurance policies.
• Commercial Insurance: Provides coverage for businesses, including property damage, liability coverage, and workers’ compensation.

Penn-Star Insurance Company’s coverage options are designed to provide comprehensive protection to their customers and give them peace of mind. Customers can choose the coverage options that best fit their individual needs and budget.

Penn-Star Insurance Company Insurance Rates Breakdown

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

Penn-Star Insurance Company Discounts Available

Penn-Star Insurance Company offers multiple discounts to their customers, allowing them to save money on their insurance policies. Some of the discounts available include:

• Multi-Policy Discount: Customers who have more than one policy with Penn-Star Insurance Company can receive a discount on their premiums.
• Safe Driver Discount: Customers who have a clean driving record and have completed a safe driving course can receive a discount on their auto insurance premiums.
• Good Student Discount: Students who maintain good grades can receive a discount on their auto insurance premiums.
• Home Safety Features Discount: Customers who have certain safety features installed in their homes, such as smoke detectors and burglar alarms, can receive a discount on their homeowners insurance premiums.
• Paid-In-Full Discount: Customers who pay their entire premium upfront can receive a discount on their policy.

These discounts can help customers save money on their insurance policies and make Penn-Star Insurance Company’s products more affordable. Customers should inquire with the company to determine their eligibility for these discounts.

How Penn-Star Insurance Company Ranks Among Providers

Penn-Star Insurance Company operates in a competitive market and has several main competitors. Some of the company’s main competitors include:

• State Farm: A large insurance company that offers a range of coverage options for auto, home, and life insurance.
• Allstate: Another major insurance company that provides coverage for auto, home, and life insurance, as well as other types of insurance, such as business insurance.
• Geico: Known for its catchy advertising campaigns, Geico is a popular insurance company that offers coverage for auto, home, and other types of insurance.
• Progressive: A major insurance company that offers a range of coverage options for auto, home, and business insurance, as well as specialized insurance for boats, RVs, and motorcycles.
• Farmers Insurance: A large insurance company that provides coverage for auto, home, and life insurance, as well as other types of insurance, such as pet insurance.

These companies offer similar products and services to Penn-Star Insurance Company and compete for the same market share. Customers should compare policies and rates from different insurance companies to determine the best coverage options for their needs.

Effortless Claims Processing at Penn-Star Insurance Company

Ease of filing a claim

Penn-Star Insurance Company offers a 24/7 claims reporting hotline for customers to report incidents. However, limited information is available about their claims process.

Average claim processing time

No specific information is provided about the average claim processing time.

Customer feedback on claim resolutions and payouts

The company has received positive reviews for exceptional customer service but lacks specific feedback on claim resolutions and payouts.

Streamlined Digital Innovations at Penn-Star Insurance Company

Mobile app features and functionality

At present, Penn-Star Insurance Company does not have a mobile app available for customers. However, they do offer online policy management and quoting through their website.

Online account management capabilities

Customers can manage their policies online through the company’s website, although details about the extent of these capabilities are not specified.

Digital tools and resources

The company does not have a mobile app but does provide online policy management options through their website, offering tools for quoting and policy management.