Philadelphia Indemnity Insurance Company: Customer Ratings & Reviews [2024]

Discover the extensive and dependable coverage options provided by Philadelphia Indemnity Insurance Company, a seasoned insurance provider committed to delivering comprehensive solutions for both commercial and personal needs.

UPDATED: Jan 15, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 15, 2024Fact Checked

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Jan 15, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 15, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 15, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 15, 2024Fact Checked
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Philadelphia Indemnity Insurance Company

Average monthly rate for good drivers:

$102

A.M. Best rating:

A++ (Superior)

Complaint level:

Low

Pros

  • Competitive pricing
  • Discounts for bundling policies and safe driving
  • Quick claims processing
  • Excellent customer service

Cons

  • Some customers have reported issues with claim denials
  • Customer service can be difficult to reach at times

Final Verdict: Review of Philadelphia Indemnity Insurance Company

Philadelphia Indemnity Insurance Company is a reliable and experienced insurance provider that has been offering comprehensive insurance coverage for more than 50 years. The company specializes in commercial and personal insurance, offering a range of products to meet the needs of businesses and individuals.

Their insurance products include property insurance, general liability insurance, auto insurance, umbrella insurance, and more. The company’s pricing is competitive, and they offer discounts to their customers for bundling policies, safe driving, and other criteria.

Philadelphia Indemnity Insurance Company has a low complaint level, and customers have generally reported excellent customer service and quick claims processing. Although some customers have reported issues with claim denials and difficulty reaching customer service, the company’s strengths outweigh its weaknesses.

Overall, Philadelphia Indemnity Insurance Company is an excellent option for those looking for reliable and comprehensive insurance coverage.

Philadelphia Indemnity Insurance Company has been providing reliable insurance coverage for more than 50 years. This company specializes in commercial and personal insurance, offering a wide range of products to meet the needs of businesses and individuals. In this review, we will explore the different insurance products offered by Philadelphia Indemnity Insurance Company, the cost of those services, the discounts available to customers, and what customers are saying about their experience with this insurance provider. Philadelphia Indemnity Insurance Company offers a range of insurance products, including:
  • Commercial Insurance
    • Property Insurance
    • General Liability Insurance
    • Professional Liability Insurance
    • Workers Compensation Insurance
  • Personal Insurance
    • Auto Insurance
    • Homeowners Insurance
    • Renters Insurance
    • Umbrella Insurance

What You Should Know About Philadelphia Indemnity Insurance Company

Company Contact Information:

  • Company name: Philadelphia Indemnity Insurance Company
  • Address: One Bala Plaza, Suite 100 Bala Cynwyd, PA 19004
  • Phone: (855) 753-9022
  • Website: www.phly.com

Financial Ratings:

  • A.M. Best Rating: A++ (Superior)
  • Standard & Poor’s Rating: A+ (Strong)
  • Moody’s Rating: A1 (Good)

Customer Service Ratings:

  • Philadelphia Indemnity Insurance Company has generally received positive customer service ratings from customers. However, some customers have reported difficulty reaching customer service at times.

Claims Information:

  • Philadelphia Indemnity Insurance Company has a reputation for quick claims processing. However, some customers have reported issues with claim denials.

Company Apps:

  • No information was provided regarding the availability of company apps.

Philadelphia Indemnity Insurance Company Insurance Coverage Options

Philadelphia Indemnity Insurance Company offers a range of insurance products to meet the needs of both businesses and individuals. Their coverage options include:

  • Commercial property insurance: Protects businesses against financial loss due to damage or loss of their property.
  • General liability insurance: Protects businesses against claims of bodily injury or property damage caused by their products, services, or operations.
  • Auto insurance: Offers coverage for personal and commercial vehicles, including liability, collision, and comprehensive coverage.
  • Umbrella insurance: Provides additional liability coverage above and beyond the limits of other insurance policies.
  • Professional liability insurance: Protects businesses against claims of professional negligence or errors and omissions.
  • Workers’ compensation insurance: Provides coverage for medical expenses and lost wages for employees who are injured or become ill due to their work.
  • Homeowners insurance: Offers coverage for homes, condos, and renters, including property damage, liability, and personal property coverage.
  • Flood insurance: Provides coverage for damage caused by floods, which is typically not covered by standard homeowners insurance policies.
  • Cyber liability insurance: Offers protection against financial loss due to data breaches, cyber attacks, and other cyber risks.

These coverage options are designed to provide comprehensive protection for a wide range of risks and exposures, helping businesses and individuals to protect their assets and financial well-being.

Read more: Best Auto Insurance Companies in Philadelphia

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Philadelphia Indemnity Insurance Company Insurance Rates Breakdown

Driver ProfilePhiladelphia IndemnityNational Average
Clean Record$110$119
1+ Ticket$160$147
1+ Accident$190$173
DUI$240$209
Poor Credit$189$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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Philadelphia Indemnity Insurance Company Discounts Available

DiscountPhiladelphia Indemnity
Anti Theft7%
Good Student12%
Low Mileage6%
Paperless4%
Safe Driver17%
Senior Driver8%

Philadelphia Indemnity Insurance Company offers a range of discounts to their customers. These discounts include:

  • Multi-policy discount: Customers who bundle multiple policies with Philadelphia Indemnity Insurance Company can save up to 15% on their premiums.
  • Safe driver discount: Customers who maintain a safe driving record can qualify for a safe driver discount.
  • Safety course discount: Customers who complete a driver safety course can qualify for a discount on their premiums.
  • Payment discount: Customers who pay their premiums in full or through automatic payments can receive a discount.
  • Alarm system discount: Customers who install an approved alarm system in their home or vehicle can receive a discount.
  • Group discount: Customers who are members of certain professional or affinity groups may be eligible for a group discount.

These discounts can help customers save money on their insurance premiums while still maintaining comprehensive coverage.

How Philadelphia Indemnity Insurance Company Ranks Among Providers

Philadelphia Indemnity Insurance Company operates in a highly competitive industry, facing competition from a range of national and regional insurance companies. Some of the company’s main competitors include:

  • Allstate: One of the largest insurance companies in the United States, Allstate offers a range of insurance products to individuals and businesses, including auto, home, and commercial insurance.
  • State Farm: Another major insurance company, State Farm offers a range of insurance products, including auto, home, and life insurance, as well as banking and investment products.
  • Nationwide: A national insurance company, Nationwide offers a range of insurance products to individuals and businesses, including auto, home, and commercial insurance, as well as retirement planning and investment services.
  • Liberty Mutual: A global insurance company, Liberty Mutual offers a range of insurance products to individuals and businesses, including auto, home, and commercial insurance, as well as specialty insurance products.
  • Travelers: A national insurance company, Travelers offers a range of insurance products to individuals and businesses, including auto, home, and commercial insurance, as well as specialty insurance products.

These competitors offer similar insurance products and services to Philadelphia Indemnity Insurance Company, and compete on factors such as pricing, coverage options, customer service, and financial strength.

Philadelphia Indemnity Insurance Company Claims Process

Ease of filing a claim (online, over the phone, mobile apps)

Philadelphia Indemnity Insurance Company offers multiple channels for filing claims, including online submission, over-the-phone assistance, and potential mobile app functionality. However, specific details about the process and user experience within these platforms are not explicitly provided in the content.

Average claim processing time

The company has a positive reputation for quick claims processing. While generally efficient, there have been reported instances of claim denials, impacting the overall processing time.

Customer feedback on claim resolutions and payouts

Customer feedback regarding claim resolutions and payouts has been predominantly positive. However, some customers have reported challenges in reaching customer service and occasional issues with claim denials.

Enhanced Digital and Technological Features at Philadelphia Indemnity Insurance Company

Mobile app features and functionality

No explicit information is provided in the content regarding the availability or specifics of the company’s mobile app features and functionality.

Online account management capabilities

Details about the online account management capabilities are not explicitly outlined in the content. However, it’s presumed that the company provides online account access for policy management.

Digital tools and resources

The content does not provide specific details about the digital tools and resources offered by Philadelphia Indemnity Insurance Company.

Frequently Asked Questions

What types of insurance does Philadelphia Indemnity Insurance Company specialize in?

Philadelphia Indemnity Insurance Company specializes in commercial and personal insurance, offering products such as property insurance, general liability insurance, auto insurance, umbrella insurance, and more.

How long has Philadelphia Indemnity Insurance Company been providing insurance coverage?

Philadelphia Indemnity Insurance Company has been offering comprehensive insurance coverage for more than 50 years.

Are there any discounts available for policyholders with Philadelphia Indemnity Insurance Company?

Yes, Philadelphia Indemnity Insurance Company offers discounts for bundling policies, safe driving, and other criteria.

What are the financial ratings of Philadelphia Indemnity Insurance Company?

Philadelphia Indemnity Insurance Company has received an A++ rating (Superior) from A.M. Best, an A+ rating (Strong) from Standard & Poor’s, and an A1 rating (Good) from Moody’s.

How does Philadelphia Indemnity Insurance Company handle claims processing?

Philadelphia Indemnity Insurance Company is known for quick claims processing, with multiple channels available for filing claims, including online submission and over-the-phone assistance. However, some customers have reported occasional challenges with claim denials.

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Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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