Phoenix Insurance Company: Customer Ratings & Reviews [2024]

Explore the comprehensive insurance coverage options and discounts offered by Phoenix Insurance Company, a reputable provider with a long-standing history of quality service, strong financial stability, and a low complaint level, making it an excellent choice for customers seeking reliable and affordable insurance coverage.

UPDATED: Jun 14, 2024Fact Checked

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 14, 2024Fact Checked
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Phoenix Insurance Company

Average Monthly Rate For Good Drivers

$100

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Competitive pricing
  • Wide range of insurance products offered
  • Multiple discounts available for customers
  • Excellent customer service and claims handling
  • Strong financial stability and reputation

Cons

  • Limited availability in certain states
  • No online quotes available, customers must contact an agent to obtain a quote
  • Some customers report long wait times to speak with a customer service representative
Providing reliable and affordable insurance policies is important to protect yourself, your family, and your assets. Phoenix Insurance Company is a well-established insurance provider that offers a range of insurance products to customers. With over 50 years of experience in the industry, Phoenix Insurance Company has built a reputation for providing quality services to its customers. In this review, we will provide an overview of the company, its history, mission, and the products and services it offers.

Phoenix Insurance Company is a reputable insurance provider that offers a variety of insurance products across multiple states in the United States. The company has a long-standing history of providing quality services to its customers and boasts a strong financial stability and reputation.

With competitive pricing, multiple discounts available, and excellent customer service, Phoenix Insurance Company is an excellent choice for customers looking for reliable and affordable insurance coverage. The company offers a range of insurance products, including auto, homeowners, renters, and life insurance.

Customers can file a claim by contacting the company’s claims department by phone, email, or through the company’s website, and the claims department is available 24/7 to assist customers. The company’s rating from A.M. Best is A (Excellent), and its complaint level is low.

What You Should Know About Phoenix Insurance Company

Company contact information:

Related parent or child companies:

  • No information is provided in the article about related parent or child companies.

Financial ratings:

  • A.M. Best rating: A (Excellent)
  • No information is provided in the article about other financial ratings.

Customer service ratings:

  • No specific ratings are provided in the article, but the company is described as having “excellent customer service and claims to handle”.

Claims information:

  • Customers can file a claim by contacting the company’s claims department by phone, email, or through the company’s website.
  • The claims department is available 24/7 to assist customers.
  • No other specific claims information is provided in the article.

Company apps:

  • No information is provided in the article about company apps.

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Phoenix Insurance Company Insurance Coverage Options

Phoenix Insurance Company offers a range of insurance products to its customers. Here are some of the coverage options that the company provides:

  • Auto insurance: Phoenix Insurance Company provides coverage for bodily injury liability, property damage liability, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage.
  • Homeowners insurance: Phoenix Insurance Company provides coverage for the structure of the home, personal belongings, liability, and additional living expenses in the event of a covered loss.
  • Renters insurance: Phoenix Insurance Company provides coverage for personal belongings, liability, and additional living expenses in the event of a covered loss.
  • Life insurance: Phoenix Insurance Company provides term life insurance and whole life insurance options to its customers.
  • Business insurance: Phoenix Insurance Company provides a range of insurance products for small businesses, including general liability insurance, property insurance, and workers’ compensation insurance.

These coverage options can be customized to meet the specific needs of each customer, and Phoenix Insurance Company works with its customers to help them select the right coverage options for their unique situations. With these coverage options, customers can feel confident that they are protected in the event of a covered loss.

Phoenix Insurance Company Insurance Rates Breakdown

Driver ProfilePhoenixNational Average
Clean Record$110$119
1+ Ticket$160$147
1+ Accident$190$173
DUI$240$209
Poor Credit$189$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver


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Phoenix Insurance Company Discounts Available

DiscountPhoenix
Anti Theft6%
Good Student10%
Low Mileage5%
Paperless4%
Safe Driver16%
Senior Driver8%

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Phoenix Insurance Company offers a variety of discounts to its customers, including:

  • Multi-policy discount: Customers can receive a discount on their insurance premiums by bundling multiple policies together, such as combining auto and homeowners insurance.
  • Safe driver discount: Customers who maintain a clean driving record and have no accidents or traffic violations can receive a discount on their auto insurance premiums.
  • Home safety features discount: Customers who have safety features installed in their homes, such as smoke detectors, burglar alarms, and fire extinguishers, can receive a discount on their homeowners insurance premiums.
  • Good student discount: Students who maintain a high-grade point average can receive a discount on their auto insurance premiums.
  • Loyalty discount: Customers who have been with Phoenix Insurance Company for a certain period can receive a discount on their insurance premiums.
  • Pay-in-full discount: Customers who pay their insurance premiums in full rather than in installments can receive a discount on their premiums.
  • Military discount: Active-duty military personnel and veterans can receive a discount on their auto insurance premiums.

These discounts can help customers save money on their insurance premiums and are a great incentive for customers to choose Phoenix Insurance Company as their insurance provider.

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How Phoenix Insurance Company Ranks Among Providers

Based on the article, it’s difficult to identify the specific competitors of Phoenix Insurance Company. However, the insurance industry is highly competitive and there are several large national insurance companies that offer similar products and services to Phoenix Insurance Company. Here are some potential competitors in the insurance industry:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a range of insurance products including auto, home, renters, and life insurance.
  • Allstate: Allstate is another large insurance company that provides coverage options similar to Phoenix Insurance Company, including auto, home, renters, and life insurance.
  • Geico: Geico is known for its affordable auto insurance rates, but also offers homeowners, renters, and other insurance products.
  • Progressive: Progressive is a direct-to-consumer insurance company that offers auto, home, renters, and other insurance products.

These companies, among others, offer similar products and services as Phoenix Insurance Company and are likely to be its main competitors. Customers looking for insurance coverage may consider these companies when shopping for insurance, making it important for Phoenix Insurance Company to differentiate itself by offering competitive rates, quality customer service, and unique coverage options.

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Frequently Asked Questions

How do I file a claim with Phoenix Insurance Company?

Customers can file a claim by contacting the company’s claims department by phone, email, or through the company’s website. The claims department is available 24/7 to assist customers.

What types of coverage options are available for auto insurance?

Phoenix Insurance Company offers liability coverage, collision coverage, comprehensive coverage, and additional coverage options, such as roadside assistance and rental car coverage.

What types of insurance does Phoenix Insurance offer?

Phoenix Insurance offers a variety of insurance types to meet different needs. Some of their primary insurance offerings include Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Business Insurance, Specialty Insurance

How can I get a quote for insurance from Phoenix Insurance?

To obtain an insurance quote from Phoenix Insurance, you have a few options: Visit Phoenix Insurance’s official website and navigate to their quote or get a quote section. Fill out the necessary information, and you will receive an estimate online. Contact Phoenix Insurance’s customer service or sales hotline to speak with a representative who will guide you through the quoting process. Visit a local Phoenix Insurance branch office or an authorized agent to discuss your insurance needs and receive a personalized quote.

How do I file an insurance claim with Phoenix Insurance?

To file an insurance claim with Phoenix Insurance, follow these general steps:

  1. Contact Phoenix Insurance
  2. Gather necessary information
  3. Submit the claim
  4. Follow up

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Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Michael Vereecke

Commercial Lines Coverage Specialist

Michael Vereecke is the president of Customers First Insurance Group. He has been a licensed insurance agent for over 13 years. He also carries a Commercial Lines Coverage Specialist (CLCS) Designation, providing him the expertise to spot holes in businesses’ coverage. Since 2009, he has worked with many insurance providers, giving him unique insight into the insurance market, differences in ...

Commercial Lines Coverage Specialist

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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