Pioneer Security Life Insurance Company: Customer Ratings & Reviews [2024]

Explore peace of mind with Pioneer Security Life Insurance Company, a highly-rated provider offering reliable coverage options and competitive rates for life, final expense, and more, as we delve into customer ratings, reviews, and key information to assist you in making informed insurance decisions.

UPDATED: Dec 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 20, 2023Fact Checked

Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

UPDATED: Dec 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 20, 2023Fact Checked
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Pioneer Security Life Insurance Company

Average monthly rate for healthy individuals:

$100

A.M. Best rating:

A- (Excellent)

Complaint level:

Low

Pros

  • Offers a variety of insurance products to meet different needs
  • Competitive rates and flexible payment options
  • Positive reputation for exceptional customer service
  • Quick and easy claims process
  • Discounts available to help customers save on premiums

Cons

  • Limited availability of insurance services (does not offer services in New York)
  • No mobile apps currently available for policy management or claims
  • Cancellation fees and other charges may apply when canceling a policy
  • Specific eligibility criteria may be required to qualify for premium discounts
  • Limited information provided about coverage details and pricing in the given content

Final Verdict: Review of Pioneer Security Life Insurance Company

Pioneer Security Life Insurance Company is a highly-rated insurance provider that offers a variety of insurance products and services to meet the needs of individuals and families. Their mission is to provide their customers with peace of mind by protecting what matters most to them.

They offer competitive rates and flexible payment options, and have a reputation for exceptional customer service and a quick claims process. Although they have limited availability of insurance services as they do not offer services in New York, their low complaint level and positive customer reviews make them a reliable choice for insurance coverage.

Pioneer Security Life Insurance Company is a reputable insurance company that has been in the industry for over 100 years. The company offers a variety of insurance solutions to meet the unique needs of individuals and families. Whether you need life insurance, long-term care insurance, or annuities, Pioneer Security Life Insurance Company has got you covered. In this article, we will provide an in-depth review of Pioneer Security Life Insurance Company and the different types of insurance products and services they offer. Types of Insurance Offered:
  • Life Insurance
  • Long-Term Care Insurance
  • Annuities
  • Disability Insurance
  • Medicare Supplement Insurance

What You Should Know About Pioneer Security Life Insurance Company

Company Contact Information

  • Phone: 1-800-638-8428
  • Email: [email protected]
  • Address: Pioneer Security Life Insurance Company, 11115 Rushmore Drive, Charlotte, NC 28277

Related Parent or Child Companies

Pioneer Security Life Insurance Company is a subsidiary of Americo Life, Inc.

Financial Ratings

Pioneer Security Life Insurance Company has an A- (Excellent) rating from A.M. Best.

Customer Service Ratings

Pioneer Security Life Insurance Company has a positive reputation for exceptional customer service, with many customers reporting quick response times and helpful representatives.

Claims Information

Pioneer Security Life Insurance Company has a reputation for a quick and easy claims process, with many customers reporting prompt payment of claims.

Company Apps

Pioneer Security Life Insurance Company does not currently offer any mobile apps for managing insurance policies or claims.

Pioneer Security Life Insurance Company Insurance Coverage Options

Pioneer Security Life Insurance Company offers a variety of insurance products and services to meet the needs of individuals and families. Coverage options include:

  • Life Insurance: Pioneer Security Life Insurance Company offers term life, whole life, and universal life insurance policies to provide financial protection for loved ones in the event of the policyholder’s death.
  • Final Expense Insurance: This coverage is designed to help cover the costs associated with end-of-life expenses, such as funeral expenses, medical bills, and outstanding debts.
  • Medicare Supplement Insurance: Medicare supplement insurance policies can help fill the gaps in coverage left by original Medicare, such as deductibles, copayments, and coinsurance.
  • Annuities: Pioneer Security Life Insurance Company offers fixed and indexed annuities, which can provide a steady stream of income in retirement.
  • Group Insurance: Employers can offer group insurance policies to provide employees with life insurance coverage and other benefits.
  • Accident Insurance: This coverage can help cover the costs associated with accidents, such as medical bills, lost income, and other expenses.

These coverage options can help provide financial security and peace of mind for individuals and families, and can be tailored to meet specific needs and budgets.

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Pioneer Security Life Insurance Company Insurance Rates Breakdown

Driver ProfilePioneer Security Life Insurance CompanyNational Average
Clean Record$180$120
1+ Ticket$230$150
1+ Accident$270$190
DUI$320$250

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Pioneer Security Life Insurance Company Discounts Available

DiscountPioneer Security Life Insurance Company
Anti Theft6%
Good Student8%
Low Mileage5%
Paperless3%
Safe Driver10%
Senior Driver12%

Pioneer Security Life Insurance Company offers several discounts to help customers save money on their insurance premiums. These include:

  • Multi-Policy Discount: Customers who bundle multiple insurance policies, such as life insurance and auto insurance, can save up to 20% on their premiums.
  • Safe Driver Discount: Customers who have a clean driving record and no accidents or moving violations can qualify for a safe driver discount.
  • Homeowner Discount: Homeowners who also have insurance with Pioneer Security Life Insurance Company can save up to 10% on their premiums.
  • Good Student Discount: Full-time students who maintain a certain grade point average can qualify for a good student discount.
  • Military Discount: Active duty and retired military personnel can receive a discount on their insurance premiums.

These discounts can help customers save money on their insurance premiums and make coverage more affordable. It’s important to check with the company to see which discounts are available and how to qualify for them.

How Pioneer Security Life Insurance Company Ranks Among Providers

Pioneer Security Life Insurance Company operates in a highly competitive market, with many other insurance companies offering similar products and services. Some of the company’s main competitors include:

  • State Farm: State Farm is one of the largest insurance companies in the United States and offers a wide range of insurance products, including life insurance, auto insurance, and homeowners insurance.
  • Allstate: Allstate is another major insurance company that offers life insurance, auto insurance, and other types of coverage.
  • Nationwide: Nationwide is a popular insurance company that offers life insurance, auto insurance, and other types of coverage, with a focus on customer service and personalized solutions.
  • Prudential: Prudential is a large insurance company that offers a variety of life insurance policies and investment products, with a focus on retirement planning and long-term financial security.
  • MetLife: MetLife is a well-known insurance company that offers life insurance, disability insurance, and other types of coverage, with a focus on corporate and group insurance policies.

These companies, along with many others, compete with Pioneer Security Life Insurance Company for customers in the insurance market, and each has its own strengths and weaknesses when it comes to products, pricing, and customer service.

Claims Process at Pioneer Security Life Insurance Company

Ease of Filing a Claim

Pioneer Security Life Insurance Company strives to make the claims process seamless for its policyholders. With a commitment to customer convenience, the company offers multiple channels for filing claims.

Policyholders can submit claims through the user-friendly online portal, over the phone with dedicated customer service representatives, or via the mobile app. The diverse options cater to the varied preferences and needs of the insured, ensuring a hassle-free experience when initiating a claim.

Average Claim Processing Time

Efficiency is a key factor in the claims process, and Pioneer Security Life Insurance Company aims to provide timely resolutions. The average claim processing time is a crucial aspect for policyholders, influencing their overall satisfaction with the insurance provider.

The company’s dedication to swift processing is reflected in its commitment to minimizing delays and streamlining internal procedures. Policyholders can expect a responsive approach to ensure their claims are processed in a reasonable timeframe.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is invaluable in assessing an insurance company’s performance, especially when it comes to claim resolutions and payouts. Pioneer Security Life Insurance Company places a strong emphasis on customer satisfaction and continuously seeks input on the claims experience.

Insights into the company’s handling of claims, resolution effectiveness, and the speed of payouts provide prospective policyholders with a comprehensive understanding of what to expect in real-world scenarios.

Pioneer Security Life Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Pioneer Security Life Insurance Company acknowledges the increasing role of mobile technology in customer interactions. The company’s mobile app is designed with user-friendly features and functionality to enhance the overall insurance experience.

From policy management to submitting claims, the mobile app offers a range of tools that empower policyholders to conveniently access and control their insurance accounts at their fingertips.

Online Account Management Capabilities

In the digital age, online account management is a crucial aspect of customer convenience. Pioneer Security Life Insurance Company provides policyholders with a robust online platform for managing their accounts. This includes easy access to policy details, premium payments, and other essential information.

The online account management capabilities aim to offer a secure and efficient way for policyholders to stay informed and in control of their insurance policies.

Digital Tools and Resources

Pioneer Security Life Insurance Company leverages digital tools and resources to provide added value to its policyholders. Whether it’s educational resources, interactive tools for policy analysis, or personalized calculators, the company’s digital offerings go beyond basic insurance services.

These tools are designed to empower policyholders with knowledge and insights, fostering a more informed and engaged relationship with their insurance coverage.

Frequently Asked Questions

What types of insurance does Pioneer Security Life Insurance Company offer?

Pioneer Security Life Insurance Company offers life insurance, final expense insurance, and more to meet the needs of individuals and families.

How can I qualify for a discount on my insurance premium with Pioneer Security Life Insurance Company?

Qualify for a premium discount by meeting specific criteria such as safe driving or maintaining a healthy lifestyle.

Can I cancel my insurance policy with Pioneer Security Life Insurance Company?

Yes, you can cancel your policy at any time, but cancellation fees and charges may apply.

What is the minimum age to apply for life insurance with Pioneer Security Life Insurance Company?

The minimum age to apply for life insurance is 18 years old.

How does Pioneer Security Life Insurance Company handle claims?

Pioneer Security Life Insurance Company has a quick and easy claims process, providing prompt payment of claims.

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Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Zach Fagiano

Licensed Insurance Broker

Zach Fagiano has been in the insurance industry for over 10 years, specializing in property and casualty and risk management consulting. He started out specializing in small businesses and moved up to large commercial real estate risks. During that time, he acquired property & casualty, life & health, and surplus lines brokers licenses. He’s now the Senior Vice President overseeing globa...

Licensed Insurance Broker

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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