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Praetorian Insurance Company

33 reviews
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President: Stephen Terrence Fitzpatrick
Praetorian Insurance Company
88 Pine Street 4Th Floor
New York City, NY 10005
Phone: (212) 805-9700
Toll Free: (800) 233-6739

Types of Insurance Offered

Praetorian Insurance Company Summary

Praetorian Insurance Company is a Stock company that was incorporated in 1979-07-20. Praetorian Insurance Company is a Fire & Casualty insurance company and has assets of $1,063,106,487, capital of $5,000,000, and net surplus of $344,827,665.

The president of Praetorian Insurance Company is Stephen Terrence Fitzpatrick , the treasurer is , and the secretary is . Praetorian Insurance Company insurance plans include airplane, auto, boat, business, health, and home.

Praetorian Insurance Company is located in New York City, NY and the phone number for Praetorian Insurance Company claims, customer, service, and additional information is (212) 805-9700.

Praetorian Insurance Company Location

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Praetorian Insurance Company Reviews: 40 Reviews

  1. Scott Douglas (Victim) 15. Jul, 2011 at 12:00 am #

    (Ref.: P0010103788901)
    In attempting to file a claim against one of your clients, I must say your customer service/voice mail absolutely “sucks”!

  2. Mud 01. Sep, 2011 at 12:00 am #

    terrible results

  3. Terry Martin 07. Sep, 2011 at 12:00 am #

    You people are SCUM for denying that kid his 50 grand on a lousy loophole. You should be ASHAMED of yourselves.

  4. Pissed as hell 26. Sep, 2011 at 12:00 am #

    Your client hits my legally parked vehicle, and she is not responsible for my damages!!! WTF! It’s illegal to drive a vehicle in NJ with no insurance coverage at least liability.

    Your customer service can’t even answer my questions because it’s illegal in what they are doing!

  5. Delroy Chambers 29. Sep, 2011 at 12:00 am #

    Can I pay my car insurance online?

  6. C Rod 17. Nov, 2011 at 12:00 am #

    Worst insurance company ever. After changing to Geico, they sent me a bill with a cancellation fee. WTF!! My policy was already over

  7. Travis 02. Dec, 2011 at 12:00 am #

    This insurance really has to be a joke. Trying to file a claim on my home due to weather damage and not only can I find anything on site about even the word claim but their voice mail service hangs up the phone on you.

    Most insurance companies you can file a claim 24 hours. I’ll be lucky if file a claim with this company!

  8. S 15. Dec, 2011 at 12:00 am #

    This company is horrible. They will gladly take your money but when it comes to helping you out, forget about it.


  9. Damian 17. Jan, 2012 at 12:00 am #

    Worst experience ever.

    I work for an insurance company and tried to file a claim on behalf of their insured. Got transferred to four different companies and wound up having to leave a voicemail.

    So unprofessional.

  10. mike 27. Jan, 2012 at 12:00 am #

    calling this company is a pain in the neck. called 5 times ,automated system hangs up on you. unable to speak to a live person is impossible

  11. B 08. Feb, 2012 at 12:00 am #

    The experience I had with Praetorian was the best I’ve ever had with the 50 years of having insurance policies.

    I would recommend this company to anyone looking for home or auto insurance! Thank you, Praetorian!

  12. Joe V 09. Feb, 2012 at 12:00 am #

    This company is the best in financial strength.

  13. Steve 22. Feb, 2012 at 12:00 am #

    Worst. Service. Ever.

  14. Elaine S 18. Mar, 2012 at 12:00 am #

    To get a hold of someone extremely difficult.

  15. Mark 29. May, 2012 at 12:00 am #

    This is the worst insurance company in the world. Someone rear ended me and they wouldn’t pay my medical bills!!!

  16. Nina R. 30. May, 2012 at 12:00 am #

    They were very responsive paying my claim. Friendly and professional service, too.

  17. James 18. Jul, 2012 at 12:00 am #

    I haven’t had any complaints so far…

  18. Eric 13. Aug, 2012 at 12:00 am #

    Thank you for your great Service

  19. Alea 14. Aug, 2012 at 12:00 am #

    It is extremely difficult to get through to this company. I called 10 numbers before I was directed to the appropriate department, after submitting the info for a claim, I was told that I have to wait for another date for them to call me with a claim number.

    Very bad service.

  20. One unhappy lady 01. Oct, 2012 at 12:00 am #

    The worst company I have ever dealt with and I deal with all the ins companies.

    They do not want to pay out, I am a claimant and the person I am dealing with, you would think that the money is coming out of her pocket. Mind you I was hit parked!!!

  21. Unhappy 11. Oct, 2012 at 12:00 am #

    Raised homeowner’s insurance by over $300 a year for no reason at all other than just because…

  22. Illegal 09. Nov, 2012 at 12:00 am #

    Don’t fall for them.

  23. Taylor 15. Nov, 2012 at 12:00 am #

    Tried calling them for a copy of our client’s insurance. Busy Busy Busy, system hangs up on you…. I work with all insurance companies, this is the WORST insurance company…

  24. Patti 06. Dec, 2012 at 12:00 am #

    Why-why-why must I have to dial eighteen thousand five hundred and sixty-two numbers to make a claim and then repeat to get my claim number/info????????!!!!!

    And how is it the adjustor can give me an estimate via e-mail from another state without even looking at the damage????? So does this company hire psychics??

  25. so unhappy 14. Mar, 2013 at 12:00 am #

    This company SUCKS for homeowners insurance. I have called 6 numbers, wasted over an hour and still have yet to talk to someone.

    Praetorian company you should be ashamed of yourselves!!!

  26. Kristen 10. May, 2013 at 12:00 am #

    Horrible insurance company!! Don’t go with them!

    Made our claim such a long and difficult process. Never told us what we needed to be doing; just threw things in our lap and expected us to know. Then we could NEVER get a hold of anyone to help explain things.

    Such a NON-customer focused company

  27. Disgruntled customer 10. May, 2013 at 12:00 am #

    I’m sending this message in regards to my claim 2013088530. I filed this claim because my roof has experienced a tremendous amount of hale and wind damage. The insurance adjuster that was contracted by your company stated that because of the amount of damage, my roof should be replaced. In addition, 3 roofing contractors came out and stated the same.

    I have had to call numerous times to speak with my insurance handler and on each occasion not get any additional information. The constant calling has been going on for over a month. Initially, it was because she wasn’t sure what was covered and what wasn’t covered. Then it was she needed to review my claim with her manager. Then it was, her manager is in training (on a Monday) and he will not be out of training until Friday of the same week. Then it was my manager came back from training, but I took vacation and I’m just getting back and haven’t had the opportunity to review your claim with my manager.

    Now its, your roof doesn’t need to be replaced, only about 54 shingles and ancillary pieces valuing $2500. Now I’m being told that I’m only going to get a check for $557.74 and the remaining once all work is complete.

    I asked to have what would be covered mailed to me, instead I get a check for $557.74 with NO explanation of what a contractor is supposed to come out to do or what the total amount of the loss that they figured after they’ve taken a month to review the claim.

    I DO NOT want Tashwa Johnson to call my phone every again. I left a message for her manager to call me on Tuesday, May 7, 2013, and have yet to receive a return phone call. I would like to speak with someone who can provide assistance, preferably someone above Tashwa Johnson’s manager.

    I will not hire a contractor or cash this check until I have an explanation over the phone and in writing.

  28. Andrew Glennie 27. Jan, 2014 at 12:00 am #

    My wife (Kimberly Delibero Glennie) is selling her house which closes this week until the a/c condensing units were vandalized. Trying to communicate with our agent is less than impressive as even though we have a direct line we can never reach a person and calls are not returned.

    We will be sure on our future properties to make sure we do not use this company. Very frustrating to say the least.

  29. STAN 03. Feb, 2014 at 12:00 am #

    COMPLAIN to NY BBB and NY Commissioner of Insurance, otherwise just falling on deaf ears.

  30. MIKE 18. Apr, 2014 at 12:00 am #

    Multiple phone numbers all no good.

    Bought out by QBE and QBE cannot even get contact information or policy information.


  31. Diana 01. May, 2014 at 12:00 am #

    Worst customer service ever. It’s almost impossible to get someone on the phone. I hope to never have to communicate with them ever again.

  32. Tried 23. Jun, 2014 at 12:00 am #

    This is the worst company.

    I have tried many times to call my insurance handler to receive information about my claim for several days with no luck or response. The other employees are very rude.

    Trouble service.

  33. Kelly Henson 06. Aug, 2014 at 12:00 am #

    As far as I could tell, through my agent, this company did everything it could to not pay my claim. This claim should have been a slam dunk.

    My interests were not protected and it seems the agent misled me and manipulated the situation so they wouldn’t have to pay.

  34. Wow 09. Dec, 2014 at 12:26 pm #

    Wow, I was looking into this company, but after the overwhelming amount of negative reviews, I will pass. I earnestly hope those that have issues with claims have contacted the BBB so that this is on record for those consumers that do not visit this website.

    People need to be told to save them the frustration I have seen here. There are ALWAYS negative reviews on companies, but when the negative out number the positive by about 20-1 that is something to stay away from!

  35. Karen Fields 10. Feb, 2015 at 10:22 am #

    They get no stars!!!!! Horrible insurance company.

    They collect your payments on time, but if you ever need them, they are nowhere to be found!! Unreturned phone calls and claim adjusters with horrible attitudes. One, in particular, Cody Courtney, very condescending.

    I will be changing insurance companies as soon as possible.

  36. Gary 11. Apr, 2016 at 2:51 pm #

    I’ve been trying to find a real phone number for Praetorian homeowners insurance for two hours now just to get a CLUE report because I’m trying to sell a home that’s insured by Praetorian. Why is there no real, operational customer service number?

  37. Vielka 18. Apr, 2016 at 9:00 pm #

    My husband and I are buying a new home and we’ll be closing at the end of May 2016. This company we suggested by Coventry sales rep and we were considering it.

    I ALWAYS have to do my research and google is my best friend, but after reading all this negative review, we will stick to what we know is the BEST USAA….Thank you, but noooo thanks!!!

  38. Barbara Jones 05. Aug, 2016 at 7:23 pm #

    I am about to close on a new home and the builder gave my name to a local agency that represents Praetorian. The quote looks good but after reading the reviews from the policy holders with their claim experiences I can only say NO WAY IN H***.

  39. Andrea 13. Oct, 2016 at 2:58 pm #

    Had roof damage from Hurrican Mathew. I filed a claim and never heard from anyone after that. Called back at 888-467-2261 and was told the owner was busted for alleged pedophilia.

    The guy Mike Ford said he was just taking calls from disgruntled customers and the guy ran off with our money.

  40. RICK BERRY 29. Apr, 2017 at 10:28 pm #

    Minus 10! Total ripoff and should be illegal! They charged me 300 a month for years when it would have been 35/mo. thru Allstate or other companies. They charged this as part of my mortgage along with the wind insurance since I live in MS south of I-10. They owe me about 25k back from the last 8 years!!! Wish I could sue and may!

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