Progressive Southeastern Insurance Company: Customer Ratings & Reviews [2024]

Progressive Southeastern Insurance Company: Providing trusted coverage for auto, home, and more, with competitive rates, discounts, and exceptional customer service – a reliable choice for comprehensive insurance solutions.

UPDATED: Jan 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 22, 2024Fact Checked

Kalyn Johnson

Insurance Claims Support & Sr. Adjuster

Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...

Insurance Claims Support & Sr. Adjuster

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

UPDATED: Jan 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 22, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 22, 2024Fact Checked
4.1
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Progressive Southeastern Insurance Company

Average monthly rate for good drivers:

$67

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Wide range of insurance products and services
  • Competitive pricing and discounts for eligible customers
  • Positive customer reviews for comprehensive coverage options and prompt claims handling
  • User-friendly online tools and resources for easy policy management
  • Availability in multiple states in the Southeastern region

Cons

  • Limited availability of home and renters insurance in select states
  • Pricing may vary based on factors such as location, coverage limits, and deductible
  • Discounts and savings may not be applicable to all customers
  • Limited information on website about company’s history and mission
  • Additional discounts and coverage options may not be available in all states

Final Verdict: Review of Progressive Southeastern Insurance Company

Progressive Southeastern Insurance Company is a reputable insurance provider with a strong presence in the Southeastern region of the United States. With a wide range of insurance products and services, competitive pricing, and positive customer reviews, it offers comprehensive coverage options and prompt claims handling. While the company’s history and mission may be limited in information, its user-friendly online tools and resources make policy management easy for customers. With availability in multiple states, Progressive Southeastern Insurance Company is a reliable choice for those seeking insurance coverage in the Southeastern region.

Welcome to our comprehensive review of Progressive Southeastern Insurance Company, a leading insurance provider in the Southeastern region. As a trusted name in the insurance industry, Progressive Southeastern offers a wide range of insurance products and services to cater to the diverse needs of its customers. Whether you're in need of auto insurance, home insurance, renters insurance, or other types of coverage, Progressive Southeastern has you covered. In this article, we will delve into the company's history, mission, products and services, pricing, discounts, customer reviews, and frequently asked questions to provide you with an authoritative and informative overview of Progressive Southeastern Insurance Company. Types of Insurance Offered: Progressive Southeastern Insurance Company offers the following types of insurance:
  • Auto Insurance
  • Home Insurance
  • Renters Insurance
  • Motorcycle Insurance
  • Boat Insurance
  • RV Insurance

What You Should Know About progressive insurance

  • Website: www.progressive.com
  • Customer Service Phone Number: 1-800-776-4737
  • Mailing Address: Progressive Corporation, 6300 Wilson Mills Road, Mayfield Village, OH 44143
  • Related Parent or Child Companies: Progressive Corporation is the parent company of Progressive Southeastern Insurance Company.
  • Financial Ratings: A.M. Best Rating: A+ (Superior) as of the most recent available rating.
  • Customer Service Ratings: J.D. Power Customer Satisfaction Rating: 3 out of 5 stars for overall customer satisfaction as of the most recent available rating.
  • Claims Information: Claims can be filed online, through the Progressive mobile app, or by calling the customer service phone number mentioned above.
  • Company Apps: Progressive offers a mobile app for policyholders that allows them to manage their policies, file claims, and access other insurance-related information. The app is available for download on both iOS and Android platforms.

progressive insurance Insurance Coverage Options

  • Auto Insurance: Progressive Southeastern Insurance Company offers a wide range of auto insurance coverage options, including liability coverage, comprehensive coverage, collision coverage, uninsured/underinsured motorist coverage, medical payments coverage, and personal injury protection (PIP) coverage.
  • Homeowners Insurance: Coverage for homeowners is available through Progressive Southeastern Insurance Company, including protection for the physical structure of the home, personal belongings, liability, and additional living expenses.
  • Renters Insurance: Progressive Southeastern Insurance Company offers renters insurance, which provides coverage for personal belongings, liability, and additional living expenses for renters.
  • Motorcycle Insurance: Coverage options for motorcycles, including liability coverage, comprehensive coverage, collision coverage, and coverage for custom parts and accessories, are available through Progressive Southeastern Insurance Company.
  • RV Insurance: Progressive Southeastern Insurance Company offers coverage for recreational vehicles (RVs), including motorhomes, travel trailers, and camper vans, with options for liability coverage, comprehensive coverage, collision coverage, and coverage for personal belongings and accessories.
  • Boat Insurance: Coverage for boats, including liability coverage, comprehensive coverage, collision coverage, and coverage for accessories and equipment, is available through Progressive Southeastern Insurance Company.
  • Commercial Auto Insurance: Progressive Southeastern Insurance Company offers coverage for commercial vehicles, including liability coverage, physical damage coverage, and coverage for cargo and equipment.
  • Umbrella Insurance: Progressive Southeastern Insurance Company offers umbrella insurance, which provides additional liability coverage beyond the limits of other insurance policies, for added protection.
  • Specialized Insurance: Progressive Southeastern Insurance Company also offers specialized insurance coverage options, such as classic car insurance, rideshare insurance, and pet injury coverage, to meet specific needs.

Note: Coverage options may vary by state and policy details. It’s best to check with Progressive Southeastern Insurance Company directly for the most accurate and up-to-date information on available coverage options.

Read more: Progressive Classic Insurance Company: Customer Ratings & Reviews

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progressive insurance Insurance Rates Breakdown

Driver ProfileProgressive Southeastern InsuranceNational Average
Clean Record$73$119
1+ Ticket$104$147
1+ Accident$140$173
DUI$200$209
Poor Credit$125$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

progressive insurance Discounts Available

DiscountsProgressive Southeastern Insurance
Anti Theft13%
Good Student17%
Low Mileage13%
Paperless9%
Safe Driver25%
Senior Driver13%
  • Multi-Policy Discount: Customers can save by bundling their auto and home insurance policies with Progressive Southeastern Insurance Company.
  • Snapshot® Program: This usage-based insurance program allows customers to save based on their driving habits, such as safe driving, low mileage, and avoiding hard stops.
  • Good Student Discount: Students who maintain a certain GPA (typically a B average or higher) can qualify for this discount.
  • Safe Driver Discount: Customers with a clean driving record and no at-fault accidents or violations can save on their premiums.
  • Multi-Car Discount: Insuring multiple vehicles with Progressive Southeastern Insurance Company can qualify customers for this discount.
  • Continuous Insurance Discount: Customers who maintain continuous coverage with no lapses in their auto insurance policy can save.
  • Online Quote Discount: Customers who obtain an auto insurance quote online and purchase a policy may be eligible for a discount.
  • Paperless Policy Discount: Opting for paperless billing and policy documents can result in additional savings.
  • Pay-in-Full Discount: Customers who pay their annual premium in full upfront can save on their policy.
  • Early Signing Discount: Customers who switch to Progressive Southeastern Insurance Company before their current policy expires may qualify for this discount.

Note: Discounts may vary by state and specific policy details. It’s best to check with Progressive Southeastern Insurance Company directly for the most accurate and up-to-date information on available discounts.

How progressive insurance Ranks Among Providers

  • State Farm: State Farm is a popular insurance company that offers a wide range of insurance products, including auto, home, renters, motorcycle, RV, boat, commercial auto, and umbrella insurance.
  • Allstate: Allstate is another well-known insurance company that offers a variety of insurance products, including auto, home, renters, motorcycle, RV, boat, commercial auto, and umbrella insurance.
  • GEICO: GEICO is known for its competitive rates and offers various types of insurance, including auto, home, renters, motorcycle, RV, boat, commercial auto, and umbrella insurance.
  • Farmers Insurance: Farmers Insurance is a national insurance company that offers auto, home, renters, motorcycle, RV, boat, commercial auto, and umbrella insurance, along with specialized coverage options.
  • Nationwide: Nationwide is another major insurance company that offers auto, home, renters, motorcycle, RV, boat, commercial auto, and umbrella insurance, along with additional coverage options.

It’s important to note that the competitive landscape of insurance companies can vary by region, and there may be other local or regional insurance companies that also compete with Progressive Southeastern Insurance Company in specific markets. It’s recommended to do further research and compare offerings from multiple insurance companies to make an informed decision based on your specific insurance needs and location.

Frequently Asked Questions

How can I contact Progressive Southeastern Insurance Company for inquiries or claims?

Progressive Southeastern Insurance Company, a reputable insurance provider, ensures easy access to their contact information on their user-friendly website. This comprehensive platform includes a range of contact options such as phone numbers and online contact forms, which can be utilized for various purposes like inquiries, claims, and customer service assistance. With a commitment to exceptional customer support, Progressive Southeastern Insurance Company strives to offer convenient and efficient channels for individuals seeking prompt assistance with their insurance-related needs.

What states does Progressive Southeastern Insurance Company provide coverage in?

Progressive Southeastern Insurance Company, a reputable provider, offers extensive coverage to residents in various states across the Southeastern region of the United States. With a broad reach, they cater to the insurance needs of individuals and businesses alike. For detailed information about coverage availability in specific states, it is advisable to visit their official website or directly get in touch with their responsive customer service team. They will gladly assist you in determining the insurance options accessible in your desired location.

What discounts are available to customers of Progressive Southeastern Insurance Company?

Progressive Southeastern Insurance Company offers various discounts, including multi-policy discounts, safe driver discounts, homeowner discounts, and many more. The specific discounts and eligibility criteria may vary, so it’s best to check with the company for the most up-to-date information.

Can I manage my insurance policies conveniently with Progressive Southeastern Insurance Company?

Yes, Progressive Southeastern Insurance Company makes managing your insurance policies hassle-free. They provide user-friendly online portals and mobile apps, allowing you to access your policy information, make payments, file claims, and update your coverage details at your convenience. Their digital tools make it easy to stay in control of your insurance.

How reliable is Progressive Southeastern Insurance Company in handling claims?

Progressive Southeastern Insurance Company has a strong reputation for their efficient and reliable claims handling process. They have a dedicated claims team that works diligently to process and settle claims promptly. Their goal is to make the claims experience as smooth as possible, providing you with the necessary support during challenging times.

Does Progressive Southeastern Insurance Company offer discounts to policyholders?

Certainly! Progressive Southeastern Insurance Company offers various discounts to help policyholders save money on their insurance premiums. They have discounts for safe driving records, bundling multiple policies, maintaining a good credit score, and more. Taking advantage of these discounts can lead to significant savings on your insurance costs.

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Kalyn Johnson

Insurance Claims Support & Sr. Adjuster

Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...

Insurance Claims Support & Sr. Adjuster

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for progressive insurance

4.06 (13,126 reviews)
0.5
March 16, 2024

Bio Or

progressive insurance review

They will leave you if you need them! I can’t definitely recommend this company! Basically, one star is already too much for them.
1
January 10, 2024

fedoria7

DO NOT HONOR CLAIMS WILL DENY YOU INSTANTLY

Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO B...
Rated 1 out of 5 stars An hour ago DO NOT EVER MENTION INSTA-CART DO NOT EVER MENTION INSTA-CART, UBER, LYFT, etc. THEY WILL IMMEDIATELY DENY YOUR CLAIM BEFORE IT IS REVIEWED, BEAT THEM AT THEIR OWN GAME MAKE SURE TO ADD RIDE SHARE IN YOUR POLICY IF YOU DECIDED TO DO ANYTHING ELSE IN YOUR VEHICLE. THEY WILL FIND A WAY THROUGH LOOP HOLES NOT TO HONOR FULL COVERAGE. THEY SHOULD BE SUED!!!!! BEEN FIGHTING WITH THEM SINCE 01/01/2024, WHAT A WAY TO BEGIN THE NEW YEAR, ALSO THE CLIAMS REPRESENTIVES ARE VERY RUDE AND TWIST FACTS TO COVER THEMSELVES... DO NOT RECOMMEND PROGRESSIVE TO ANYONE!!!
1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
4
March 24, 2021

Joseph02

Roadside assistance- waste of money

The insurance is good but the roadside assistance is crap! Called in for a tow at 7pm on Sunday evening. Got a text saying 90 minutes. When that was up, progressive called and said they can't reach the tow company so they will find another company. Got another text message, 60 minutes. At midnight, I called them again to see what was up. They said the ETA was still 40 minutes. I gave instructions where to drop it at my house, got some rea...
The insurance is good but the roadside assistance is crap! Called in for a tow at 7pm on Sunday evening. Got a text saying 90 minutes. When that was up, progressive called and said they can't reach the tow company so they will find another company. Got another text message, 60 minutes. At midnight, I called them again to see what was up. They said the ETA was still 40 minutes. I gave instructions where to drop it at my house, got some reassurance it would be there in the morning and went to bed. I woke at 5AM, still no truck!!!!! I call again and they tell me ETA is 4 hours! In addition to my monthly fee, I paid for this tow!! I am livid and say I want a refund. They just keep telling me they are sorry for the inconvenience and the truck will be the in 4 hours until I'm so [REDACTED WORD] I hang up! Don't waste your money, find your own tow company and save yourself the monthly fee and over 12 hours of stress and waiting!!!
1
March 22, 2021

as92808

$50 cancellation fee!?!?

I have had several Progressive insurance policies in the past and I had auto coverage on two of my cars recently. I moved out of state and went to change the policy to my new state and saw that the new rate just wasn't competitive, so I switched to AllState. I got my final bill from Progressive and they added a $50 cancellation fee. I called them to tell them I wanted to pay the remaining balance, but I refused to pay a cancellation fee of $50...
I have had several Progressive insurance policies in the past and I had auto coverage on two of my cars recently. I moved out of state and went to change the policy to my new state and saw that the new rate just wasn't competitive, so I switched to AllState. I got my final bill from Progressive and they added a $50 cancellation fee. I called them to tell them I wanted to pay the remaining balance, but I refused to pay a cancellation fee of $50. They told me that was mandated by the state (which is a total lie). I had insurance with another company and cancelled it mid term and was never charged a $50 fee previously. They told me they would not remove the fee so that I could pay the remaining balance that I actually owed and if I did not pay the cancellation fee they were going to send it to collections. Be aware of this before ever considering this company for anything. They have lost a customer for life over $50 and will be bad mouthed on every platform available to me for as long as I live.
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