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Progressive Specialty Insurance Company Review [2023]

Progressive Specialty Insurance Company sells auto insurance, life insurance, health insurance, and more. You can get a quote on the Progressive website, and average auto insurance rates are around $336/month.

UPDATED: Apr 30, 2023Fact Checked

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Written by:

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Full Bio →
Written by Laura D. Adams

Insurance & Finance Analyst

Reviewed by:

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →
Reviewed by Daniel Walker

Licensed Insurance Agent

UPDATED: Apr 30, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 30, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Apr 30, 2023Fact Checked
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Progressive Specialty Insurance Company

Average monthly rate for good drivers:

$109

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Wide range of insurance products offered
  • Good financial ratings
  • Discount options available, such as bundling

Cons

  • Average customer satisfaction ratings
  • Rates may be higher than some competitors

The Bottom Line

In this Progressive Specialty Insurance Company Review, we will look at the company itself and see how it rates in terms of financial stability and customer service. We’ll also look at just what is Prog Specialty and what is offered.

Progressive Mutual started in 1937 and has grown to a national company offering insurance ranging from home, life, and auto insurance to RV, motorcycle, and pet coverages.

This wide range of coverages has enabled Progressive Casualty to offer discount options like bundling to help customers keep rates low.

Keep reading to find information for Prog Specialty Insurance as part of its parent company Progressive Casualty Insurance Company and to find out what Progressive sells and how the company ranks among other insurance companies.

No matter what auto insurance company you choose, you need to shop around for the cheapest prices and best coverage. Enter your ZIP code to receive quotes for free, then read more about Progressive Specialty Insurance Company.

The Lowdown

  • Progressive Specialty Insurance Company is a part of the Progressive Casualty Insurance Company umbrella
  • Prog Specialty offers coverage on items like RVs and motorcycles
  • Progressive offers auto, homeowners, and renters insurance coverages as well

In this Progressive Specialty Insurance Company Review, we will look at the company itself and see how it rates in terms of financial stability and customer service. We’ll also look at just what is Prog Specialty and what is offered.

Progressive Mutual started in 1937 and has grown to a national company offering insurance ranging from home, life, and auto insurance to RV, motorcycle, and pet coverages.

This wide range of coverages has enabled Progressive Casualty to offer discount options like bundling to help customers keep rates low.

Keep reading to find information for Prog Specialty Insurance as part of its parent company Progressive Casualty Insurance Company and to find out what Progressive sells and how the company ranks among other insurance companies.

No matter what auto insurance company you choose, you need to shop around for the cheapest prices and best coverage. Enter your ZIP code to receive quotes for free, then read more about Progressive Specialty Insurance Company.

Is Progressive Insurance a Good Choice?

Because Prog Specialty is under the larger Progressive Casualty Insurance company, the ratings, contact information, and pricing are all rolled into one.

Dun and Bradstreet show Prog Specialty as having just over 60 employees and a revenue of just over $1.2 million. It is also one of 80 subsidiaries of Progressive Casualty. The parent company has over 3,300 employees and $8.6 million in revenue.

Progressive has good financial ratings across the board. A.M. Best gives Progressive Casualty an A+ rating, the highest rating possible, meaning it is a superior ability to meet financial obligations.

J.D. Power rates companies on many customer satisfaction factors, such as price and customer service. Its ratings are broken up into regions of the US.

The highest rating Progressive received was three circles, meaning the company is average in customer satisfaction. In many regions, the rating fell even lower.

The Progressive Specialty Insurance Company customer service and auto claims contact information is the same as the parent company. The Progressive Specialty Insurance Company’s phone number and auto claims phone number is 800-776-4737.

If you would like to get information on a Prog Specialty insurance premium, the phone number is the same. However, to cancel and get a Prog Specialty refund, you would need to call 866-416-2003.

Read More: Top Auto Insurance Providers

Progressive Insurance Rates

What is the Progressive Specialty Insurance Company? What do they offer and how much are the rates?

Prog Specialty is part of the larger Progressive Casualty Insurance Company. They offer insurance coverage for a multitude of different products, ranging from personal to commercial and business insurance.

Specialty insurance covers items outside of standard auto insurance, like RVs, motorcycles, homes, and life. You are able to get online quotes for any of these products by visiting the Progressive website.

Because all of the companies fall under the larger Progressive umbrella, you can get the best deals by bundling many of these coverages, like home and auto.

Progressive is generally best known for its auto insurance offerings. Check out this table to see how Progressive stacks up against other national auto insurance companies when it comes to full coverage auto insurance.

Average Annual Full Coverage Rates By Company
CompanyAverage Annual Rate for Full Coverage
Allstate$5,139.02
American Family$3,416.40
Farmers$4,494.13
Geico$3,429.14
Liberty Mutual$6,356.04
Nationwide$3,505.37
Progressive$4,350.96
State Farm$3,454.80
Travelers$4,619.07
USAA$2,667.92

While Progressive isn’t the most expensive on the list, it’s not the cheapest either. Progressive full coverage auto insurance costs about $336 a month.

There are many different types of coverage available when it comes to insurance. The insurance coverages you choose are tailored to you. Insurance is never one size fits all, so speak with an agent to determine what coverage you need and what you can skip.

Not that you know all about Progressive Specialty Insurance, it’s time to look at numbers. Just enter your ZIP code to compare rates now.

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Frequently Asked Questions

What types of insurance does Progressive Specialty Insurance Company offer?

Progressive Specialty Insurance Company offers a wide range of insurance products, including auto, home, life, RV, motorcycle, pet, and commercial insurance.

How can I get a quote from Progressive Specialty Insurance Company?

You can get a quote from Progressive Specialty Insurance Company by visiting their website and filling out an online form or by calling their phone number.

What is the average monthly rate for good drivers at Progressive Specialty Insurance Company?

The average monthly rate for good drivers at Progressive Specialty Insurance Company is around $336.

What is the A.M. Best rating for Progressive Casualty Insurance Company?

A.M. Best gives Progressive Casualty Insurance Company an A+ rating, which is the highest rating possible and means that the company has a superior ability to meet financial obligations.

What is the complaint level for Progressive Specialty Insurance Company?

There is no specific complaint level for Progressive Specialty Insurance Company, but J.D. Power rates Progressive Casualty Insurance Company as average in customer satisfaction.

Written by:

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Full Bio →
Written by Laura D. Adams

Insurance & Finance Analyst

Reviewed by:

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →
Reviewed by Daniel Walker

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Progressive Insurance

4.06 (13,125 reviews)
1
January 14, 2023

FlyntRock78

Horrible customer service

It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace m...
It's funy to me how they pump all these commercials about how Progressive has your back. Well let me tell you in fact they don't! As soon as you file a claim, you don't get Flow and [REDACTED NAME] from their commercials that talk about how they take care of their customers. You get someone like [REDACTED NAME] E. [REDACTED NAME]. After dragging their feet for a week he hits me with a lowball offer at about 40% of what it would take to replace my vehicle. I sent him local market evidence of similar vehicles that are selling for more than double his offer. This was 3pm on a Friday. He had all the info he needed to make a phone call if he even needed to and then call me back with a real offer on my totaled vehicle so we could just settle and move forward. He simply replied that he would get back to me in a week!!! I could hear the frustration in his voice. For not accepting his low ball offer, I'm now being punished by him personally by getting put off yet another week without a vehicle. He couldn't care less about what I'm going through and it showed with his extremely poor customer service and lack of remorse over my situation which he only made worse. I only wish there was an option for zero stars because that's what Progressive really deserves.
Read More
1
November 28, 2022

Leah_p

The worst

Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert Wh...
Progressive has to be the worst insurance I've ever dealt with having them for 10 years no claims Then my car was stolen Had to pay everything out of pocket then get reimbursed a month later Which came out to be almost $7000 Not even a week after having my car back My radiator ran out they denied it I still had [REDACTED ZIP CODE] miles on my warranty of my tires They denied replacement of them When they were damaged from being in the desert While it was stolen And i am talking about a brand new vehicle so it wasn't like it was an old car That might have mechanical issues Please don't use this insurance company It's nothing but my A headache if you actually have to use your insurance
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1
July 10, 2021

RFK

Get lost Flo

Never again will I use progressive. You can’t hardly talk to anyone with any knowledge and if you try to sign up with the company on the phone they charge you extra money because you used a person.
1
May 24, 2021

Ace_1

This insurance [REDACTED WORD]

I will never go through this insurance company again they the sorry company I will never give them my money again their communication skills are off they giving you a run for your money I give their [REDACTED WORD] 0 stars whoever is [REDACTED NAME] they need to let him go making their company look bad and don’t know how to talk to anybody never give this company won’t get none of my money
1
May 18, 2021

KobuSosho

Random charge after I already paid premium in full

They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ?...
They asked for a garaging address confirmation out of the blue not long after I paid for the 12-month premium. If I don't, they will charge me $600 extra premium as a new rate, which is ridiculous. Why they didnt ask for it in the first place when they gave me the initial estimate to make a clean, one time payment is beyond me, probably want give me some hard time so they can get lucky with the extra money by trapping you since you already paid ? After I upload the proofs, it takes them almost a week to review but they are giving you so little time between the confirmation request and the due date for the extra premium. They shove the new charge in your face so quickly and actively with emails and multiple mails but when they reject your proofs, you are only notified by mail, which I am under the impression that they intentionally to make things slow for you to hard to get out of the extra charge. They are very nit picking about the proofs you provided also. When you called them, they say only certain information is needed but after they are sent, they will say they can't accept it, making the whole process such a hassle. Do not use them, as they will throw extra charges at you for no reason, or a made up reason in my case, since they already trapped you with the insurance that you already paid for. Either pay for the random bills or no insurance coverage for you
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1
April 8, 2021

Suegoo

Worst insurance company and customer service.

My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with ...
My 22 year old son left our family policy and started his own. Progressive mistakenly charged him $900 because they mistakenly put my husband and my insurance with his. They charged him $900.00 without notifying him. They told him it would take two weeks to make a refund because he signed an agreement that they could charge more without asking. I entered a three way call but could not get anywhere with customer service. Now have to deal with the bank. Thieves. Who goes into someone's wallet without asking?
Read More
4
March 24, 2021

Joseph02

Roadside assistance- waste of money

The insurance is good but the roadside assistance is crap! Called in for a tow at 7pm on Sunday evening. Got a text saying 90 minutes. When that was up, progressive called and said they can't reach the tow company so they will find another company. Got another text message, 60 minutes. At midnight, I called them again to see what was up. They said the ETA was still 40 minutes. I gave instructions where to drop it at my house, got some rea...
The insurance is good but the roadside assistance is crap! Called in for a tow at 7pm on Sunday evening. Got a text saying 90 minutes. When that was up, progressive called and said they can't reach the tow company so they will find another company. Got another text message, 60 minutes. At midnight, I called them again to see what was up. They said the ETA was still 40 minutes. I gave instructions where to drop it at my house, got some reassurance it would be there in the morning and went to bed. I woke at 5AM, still no truck!!!!! I call again and they tell me ETA is 4 hours! In addition to my monthly fee, I paid for this tow!! I am livid and say I want a refund. They just keep telling me they are sorry for the inconvenience and the truck will be the in 4 hours until I'm so [REDACTED WORD] I hang up! Don't waste your money, find your own tow company and save yourself the monthly fee and over 12 hours of stress and waiting!!!
Read More
1
March 22, 2021

as92808

$50 cancellation fee!?!?

I have had several Progressive insurance policies in the past and I had auto coverage on two of my cars recently. I moved out of state and went to change the policy to my new state and saw that the new rate just wasn't competitive, so I switched to AllState. I got my final bill from Progressive and they added a $50 cancellation fee. I called them to tell them I wanted to pay the remaining balance, but I refused to pay a cancellation fee of $50...
I have had several Progressive insurance policies in the past and I had auto coverage on two of my cars recently. I moved out of state and went to change the policy to my new state and saw that the new rate just wasn't competitive, so I switched to AllState. I got my final bill from Progressive and they added a $50 cancellation fee. I called them to tell them I wanted to pay the remaining balance, but I refused to pay a cancellation fee of $50. They told me that was mandated by the state (which is a total lie). I had insurance with another company and cancelled it mid term and was never charged a $50 fee previously. They told me they would not remove the fee so that I could pay the remaining balance that I actually owed and if I did not pay the cancellation fee they were going to send it to collections. Be aware of this before ever considering this company for anything. They have lost a customer for life over $50 and will be bad mouthed on every platform available to me for as long as I live.
Read More
5
February 3, 2021

agm_

You should get progressive

Progressive is a great company! It helps me save money on auto insurance, and the better you drive the more you save.
5
January 27, 2021

Fishman

Premium service

They have good service for there customer. They help there customer always. they also have good project.
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