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Written by
Chelsey Tucker
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Reviewed by
Daniel Walker
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UPDATED: Nov 3, 2014
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Protective Insurance Company is a Stock company that was incorporated in 1954-12-21. Protective Insurance Company is a Fire & Casualty insurance company and has assets of 541,660,795, capital of $7,650,000, and net surplus of $306,525,896.
The president of Protective Insurance Company is Joseph James Devito, the treasurer is , and the secretary is . Protective Insurance Company insurance plans include
airplane, auto, boat, business, health, and home.
Protective Insurance Company is located in Indianapolis, IN and the phone number for Protective Insurance Company claims, customer, service, and additional information is (317) 636-9800.
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Review
I called the customer service line and have been bounced around so many times that I have lost count. It seems no one at this company knows what department does what!
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Review
Called a claim in no one got back with me for days. Called several times no one picked up just answering machine. Slow service
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I have been waiting over a year to properly settle out a claim with this insurance company they have passed the buck more times than I can count, horrible service.
They take your premiums but when something happens they are not cooperating with anything, I have to fight for everything that is due to me. I have had to pay out of my own pocket way more than my deductible to the tune of about 5K on stuff that should have been covered.
I am going to report them to Insurance commissions in every state they sell insurance in. This insurance is hardly worth the paper it is written on.
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This insurance company engages in fraud.
I’ve read these reviews and I’ve had the same experience. They don’t even respond to other insurance companies. Time for an investigation, don’t you think?
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Review
Delay appears to be their tactic to try not to pay. File a complaint with your state Dept of Insurance and with the IN Dept of Insurance.
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Called in a claim as an injured victim on an auto accident claim. They transferred me about 4 times and gave me two additional numbers to call where I was transferred another 3 times. Won’t take a claim from anyone other than the policy holder.
Finally got me to the person who is supposed to handle claims. Got voicemail the last 8 times I called with no call back. I just ended up putting the claim through my own insurance.
If I could give it less than 1 I would.
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Review
I have had my Lawyer Professional Liability Insurance with Protective for two years and could not be happier.
The rates are great and the claims department was very helpful when I had questions about a potential incident.
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Stupid company doesn’t wanna cover anything. They give you a claim number and tell you call back to claim the report. You call back no one answers and force you to leave a voice mail.
After so many tries you call them and give them the claim number, which they gave you, and they say they can’t locate your information… we’ll call you back and no one calls. What a mess??
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