Rockingham Specialty Inc Review (2024)

Rockingham Specialty Inc., with an A+ rating from A.M. Best and a commitment to customer-centric service, stands as a leading insurance provider in the industry.

UPDATED: Jun 14, 2024Fact Checked

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 14, 2024Fact Checked
3.6
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Rockingham Specialty Inc

Average Monthly Rate For Good Drivers

$135

A.M. Best Rating:

A+ (Superior)

Complaint Level:

Low

Pros

  • High A.M. Best Rating (A+)
  • Low Complaint Level
  • Diverse Coverage Options
  • Customer-Centric Service
  • Competitive Rates
  • Discount Programs

Cons

  • Limited Geographic Presence
  • Competitive Landscape Not Detailed
  • Specific Discounts Not Enumerated
  • Claims Process Details Lacking
  • Digital Features Overview Needed
  • No Mention of Industry Awards

Rockingham Specialty Inc., with an impressive A+ A.M. Best rating and a low complaint level, stands out as a leading insurance provider offering a diverse array of coverage options. From property and auto insurance to specialized coverage for businesses and unique needs, they tailor policies to suit individual circumstances.

Their commitment to customer-centric service, competitive rates, and recognized excellence in the industry makes them a top choice for those seeking comprehensive insurance solutions. With an emphasis on discounts and flexibility, including safe driver and multi-policy discounts, they prioritize affordability while ensuring clients receive the protection they need.

Whether safeguarding your home, business, or personal assets, Rockingham Specialty Inc.’s dedication to customized insurance plans, coupled with a reputation for reliability, makes them a go-to destination for peace of mind.

Rockingham Group Insurance Coverage Options

Rockingham Specialty Inc. provides a wide range of coverage options to meet the diverse needs of its customers. Here’s a comprehensive list of coverage options offered by the company:

Property Insurance

  • Homeowners Insurance
  • Renters Insurance
  • Condo Insurance
  • Landlord Insurance
  • Flood Insurance
  • Earthquake Insurance
  • Mobile Home Insurance

Auto Insurance

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Personal Injury Protection (PIP)
  • Roadside Assistance

Specialty Insurance

  • Business Insurance
  • Commercial Property Insurance
  • General Liability Insurance
  • Professional Liability Insurance
  • Workers’ Compensation Insurance
  • Specialty Business Insurance (tailored to specific industries)

Liability Insurance

  • Personal Liability Insurance
  • Umbrella Insurance
  • Business Liability Insurance
  • Professional Liability Insurance
  • Directors and Officers (D&O) Insurance

Life Insurance

  • Term Life Insurance
  • Whole Life Insurance
  • Universal Life Insurance
  • Variable Life Insurance
  • Final Expense Insurance

Health Insurance

  • Health Maintenance Organization (HMO) Plans
  • Preferred Provider Organization (PPO) Plans
  • High-Deductible Health Plans (HDHP)
  • Dental Insurance
  • Vision Insurance

Specialized Insurance

  • Antique and Classic Car Insurance
  • Motorcycle Insurance
  • Boat and Watercraft Insurance
  • RV Insurance
  • Jewelry and Valuables Insurance
  • Collector’s Insurance
  • Pet Insurance

Additional Coverage Options

  • Identity Theft Insurance
  • Travel Insurance
  • Event Insurance
  • Disability Insurance
  • Long-Term Care Insurance
  • Cyber Insurance
Rockingham Specialty Inc.’s extensive coverage options reflect their commitment to providing comprehensive protection for individuals, families, and businesses. Whether you need coverage for your home, vehicle, business, or specific assets, they have a solution tailored to your needs.

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Rockingham Group Insurance Rates Breakdown

Driver ProfileRockingham SpecialtyNational Average
Clean Record$83$119
1+ Ticket$125$147
1+ Accident$154$173
DUI$242$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Rockingham Group Discounts Available

DiscountsRockingham Specialty
Anti Theft7%
Good Student13%
Low Mileage13%
Paperless8%
Safe Driver17%
Senior Driver10%

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Rockingham Specialty Inc. understands the importance of offering competitive discounts to make insurance more affordable for their customers. Here are some of the discounts provided by the company:

  • Multi-Policy Discount: When you bundle multiple insurance policies, such as home and auto insurance, with Rockingham Specialty Inc, you can enjoy significant savings on your premiums.
  • Safe Driver Discount: If you have a clean driving record and a history of safe driving, you may qualify for a safe driver discount, reducing the cost of your auto insurance.
  • Claims-Free Discount: By maintaining a claims-free history, you can earn discounts on your insurance premiums, rewarding you for responsible insurance usage.
  • Good Student Discount: Students who excel academically can often benefit from a good student discount, helping to lower the cost of their auto insurance.
  • Home Security Discount: Installing security systems or safety features in your home can lead to discounts on your homeowners’ insurance premiums.
  • Renewal Discount: Loyalty is appreciated at Rockingham Specialty Inc. Customers who renew their policies with the company may be eligible for renewal discounts, saving money year after year.
  • Pay-in-Full Discount: Paying your insurance premium in one lump sum annually can result in a pay-in-full discount, reducing the overall cost of coverage.
  • Senior Citizen Discount: Mature drivers may qualify for senior citizen discounts, helping them save on auto insurance as they age.

These discounts showcase Rockingham Specialty Inc.’s commitment to making insurance more accessible and affordable for their valued customers. Be sure to inquire about these discounts when discussing your insurance needs with them.

Read more: Rockingham Casualty Company Review 

How Rockingham Group Ranks Among Providers

Rockingham Specialty Inc. operates in a competitive landscape within the insurance industry. While the article did not mention specific competitors, we can discuss some of the main types of competitors that a company like Rockingham Specialty Inc. might face in the insurance sector:

  • Large National Insurance Carriers: These are well-established insurance giants that offer a wide range of insurance products, similar to Rockingham Specialty Inc. Companies like State Farm, Allstate, and Progressive are known for their national presence and extensive marketing campaigns.
  • Specialized Insurance Providers: There are smaller, specialized insurance providers that focus on specific niches or industries. These competitors might excel in providing highly tailored coverage for particular sectors, such as technology or healthcare. Examples include Chubb and AIG.
  • Regional or Local Insurers: Many regional or local insurance companies compete by offering personalized service and knowledge of the local market. They often cater to businesses and individuals in specific geographic areas.
  • Online Insurance Startups: The digital age has seen the rise of insurtech startups that leverage technology to provide quick and convenient insurance solutions. Companies like Lemonade and Root have gained popularity for their user-friendly online platforms.
  • Brokerage Firms: Insurance brokerage firms act as intermediaries between clients and insurance providers. They can offer a wide array of insurance options from various companies. Competitors might include firms like Marsh & McLennan or Aon.
  • Mutual Insurance Companies: Some insurance companies operate as mutuals, which are owned by their policyholders. These companies often emphasize long-term relationships and policyholder benefits. Examples include Northwestern Mutual and New York Life.
  • Reinsurance Companies: While not direct competitors in the same way as insurers, reinsurance companies play a crucial role in the industry by providing coverage to primary insurers. Competitors in this space include Swiss Re and Munich Re.

It’s important to note that the competitive landscape in the insurance industry can vary significantly based on the types of insurance offered, geographic regions served, and target customer segments.

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Claims Process With Rockingham Specialty Inc

Streamlined Claim Filing

Rockingham Specialty Inc. prides itself on offering a Streamlined Claim Filing process that prioritizes convenience for policyholders.

Whether you’re tech-savvy and prefer to file claims online, prefer a personal touch over the phone, or favor the ease of a mobile app, Rockingham Specialty Inc. ensures that you can file claims in a manner that suits your preferences. This flexibility underscores their commitment to making the claims process as hassle-free as possible.

Swift Claim Processing

One of the key indicators of an insurance provider’s reliability is the speed at which they process claims. With Rockingham Specialty Inc., you can expect Swift Claim Processing.

They understand that when you need to file a claim, you want it resolved promptly. Their efficient claim processing ensures that policyholders receive timely responses and resolutions, minimizing any disruptions to their lives.

Customer Satisfaction in Claim Resolution

Customer satisfaction is at the heart of Rockingham Specialty Inc.’s approach to Claim Resolution. Numerous policyholders have shared positive feedback regarding their experiences with Rockingham Specialty Inc.

The company’s dedication to ensuring that customers are content with the outcome of their claims is reflected in their smooth handling of the process and prompt payouts. When you choose Rockingham Specialty Inc., you’re choosing an insurance provider that prioritizes your peace of mind.

Digital and Technological Features of Rockingham Specialty Inc

Mobile App Convenience

Rockingham Specialty Inc. offers a Mobile App that exemplifies convenience and functionality. This app is designed with policyholders in mind, providing easy access to a range of insurance-related tasks.

With the mobile app, you can conveniently view your policy details, make payments, and even initiate claims, all from the palm of your hand. The user-friendly interface ensures that managing your insurance matters has never been easier.

Empowerment through Online Account Management

With Rockingham Specialty Inc.’s Online Account Management, you have the power to take control of your insurance experience.

Their online portal grants you access to your policy information, a secure document storage system, and the ability to make seamless updates to your policies. Whether you need to make changes to your coverage or access important documents, their online account management makes it simple and convenient.

Accessible Digital Resources

Rockingham Specialty Inc. goes beyond traditional insurance services by providing a variety of Digital Tools and Resources to support their policyholders. These resources may include educational materials, helpful calculators, and informative articles.

These tools are designed to empower you to make informed decisions about your insurance coverage. By offering these digital resources, Rockingham Specialty Inc. ensures that you have the information you need at your fingertips to make the right choices for your insurance needs.

Frequently Asked Questions

How can I get a quote from Rockingham Specialty Inc?

You can request a quote from Rockingham Specialty Inc. by visiting their website and filling out the online form or by contacting their customer service team.

Are Rockingham Specialty Inc.’s rates competitive?

Yes, Rockingham Specialty Inc. offers competitive rates while providing comprehensive coverage tailored to your needs.

Can I bundle multiple insurance policies with Rockingham Specialty Inc?

Yes, Rockingham Specialty Inc. offers bundling options, allowing you to save on multiple policies.

How fast is the claims process with Rockingham Specialty Inc?

Rockingham Specialty Inc. is known for its efficient claims process, ensuring that you get the support you need quickly and hassle-free.

Is Rockingham Specialty Inc. available in all states?

Rockingham Specialty Inc. operates in several states. To check if they serve your area, visit their website or contact their customer service.

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Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Rockingham Group

3.62 (21 reviews)
1
November 22, 2019

sbear

Unhappy former customer

I WAS a customer and was in an accident 14 months ago, at no fault of my own. I was t-boned on the driver side and my car was totaled. I drive for a living and am unable to turn my head to the left so driving is out of the question at the moment. And now they are saying I should be fine and should be back to work. They are a month and a half behind on paying me for lost wages, for the third time this year (a service I paid them for on time and in...
I WAS a customer and was in an accident 14 months ago, at no fault of my own. I was t-boned on the driver side and my car was totaled. I drive for a living and am unable to turn my head to the left so driving is out of the question at the moment. And now they are saying I should be fine and should be back to work. They are a month and a half behind on paying me for lost wages, for the third time this year (a service I paid them for on time and in one full payment every year) but they can screw around and make me late with all my other bills now because I can't work. AWESOME!!
5
October 17, 2018

Sunshine69

Wonderful business!

Have done business with Rockingham Group since 1999. Our local agent, [Redacted Name], is the best as they come. He is so accommodating, full of information and a pleasure to do business with. Adding and removing vehicles on the auto policy is very easy. On our homeowners' policy, we've only had one claim (we were robbed), and that went so smoothly and the company was so easy to work with. I would recommend Rockingham Group to anyone that is lo...
Have done business with Rockingham Group since 1999. Our local agent, [Redacted Name], is the best as they come. He is so accommodating, full of information and a pleasure to do business with. Adding and removing vehicles on the auto policy is very easy. On our homeowners' policy, we've only had one claim (we were robbed), and that went so smoothly and the company was so easy to work with. I would recommend Rockingham Group to anyone that is looking for a great insurance company!
5
July 31, 2018

greatjmw

Rockingham Group - Good so far!

I switched to Rockingham Group after my son got his driver's license and the company I was with increased my rates over 300%. Rockingham's rates were much more reasonable, since they're a regional company using regional information for their pricing rather than national information, and my agent said they were great to work with, so I switched auto and homeowner's policies to them. As far as my own personal experiences, they were great to work ...
I switched to Rockingham Group after my son got his driver's license and the company I was with increased my rates over 300%. Rockingham's rates were much more reasonable, since they're a regional company using regional information for their pricing rather than national information, and my agent said they were great to work with, so I switched auto and homeowner's policies to them. As far as my own personal experiences, they were great to work with during a recent auto claim. The claims rep assigned to my claim was very friendly and responsive, and I was able to pick the body shop I wanted to use, and the estimate amounts were paid to the body shop almost immediately once the decision was made as to what work was to be done. My policy covered a rental car for 10 days, so we had plenty of time to work with, and it was a great experience overall. My only frustration is that I hadn't had the policy long enough for the accident forgiveness that's built into the policy to be applied to this accident. You have to have the policy for 3 years without an incident, and I'd only had the policy 2 years. So I'm still waiting to see how the accident affects the rates next year. It wasn't a major accident (my teenager slid slowly off the road on ice & the side of the car bumped a tree - no injuries to person or property, no police response, just the body work to the car), but we're talking about a teenage male in a red sports car here, so hopefully I won't be totally overwhelmed by that rate increase! Other than the accident forgiveness frustration, I've been quite pleased with Rockingham Group. They also provide a roadside assistance program that's similar to AAA, and I've used that once and been happy with that as well. They were very proactive about getting a tow truck out to me, then following up to make sure he'd arrived, and then following up even after that, to make sure everything had gone smoothly.
5
February 8, 2018

Leahhuffman8

Discount

Love it because the more policy more discount. Have umbrella, homeowners, and auto insurance. They covered for replacement of my daughter cochlear implant when she lost it.
4.5
March 14, 2017

Clearsurance-user

Positive experience

Filed a claim and my rates stayed the same and no hassle with repairs.
4.5
March 9, 2017

Clearsurance-user

Insurance Review

I love my company it is fast and easy and they are honest
3
March 9, 2017

Clearsurance-user

Disappointed

They were not very helpfull when I filed claim. I expected more.
5
January 31, 2017

wbayer

You can get up to a 15% discount if you let them monitor your driving

You can get up to a 15 % discount if you let Rockingham plug a sensor in your car. Real easy. It comes in the mail and you just plug it in where your dealer does diagnostics. Also shows you your own info on your smartphone + tracks where your teens go. Pretty amazing
4
January 8, 2017

Bretfuppiz

Not bad! Easy and simple.

Rockingham offers 30 bucks per day transportation expense reimbursement up to a limit of nine hundred. That in all honesty is pretty standard for rental reimbursement with most insurers, but it's a little better than average and pretty much demonstrates that they care. It could be better. It isn't dealbreaking. That said, it will just hardly cover the cost of a compact car from the majority rental companies. I wanted to rent a safer more expensiv...
Rockingham offers 30 bucks per day transportation expense reimbursement up to a limit of nine hundred. That in all honesty is pretty standard for rental reimbursement with most insurers, but it's a little better than average and pretty much demonstrates that they care. It could be better. It isn't dealbreaking. That said, it will just hardly cover the cost of a compact car from the majority rental companies. I wanted to rent a safer more expensive vehicle to transport my loved ones, which I guess is the cost of safety- and I did end up having to pay the difference out of pocket. The claims form was simple and only needed my basic contact information, info regarding my vehicle, and a description of the loss. Pretty cool, usually it is much longer and more difficult. They're really focused of getting you in a rental. There was also the option to upload photos if you had got any you've got any but I didn't have any to upload. 
5
October 25, 2016

Clearsurance-user

Insurance

Wonderful
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