Safety Auto, Homeowners, and Business Insurance Review (2023)

Safety Insurance serves residents of Massachusetts, Maine, and New Hampshire with home, auto, and business insurance. With a rating of A from A.M. Best and A+ from the Better Business Bureau, Safety is financially stable without numerous customer complaints.

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Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

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Written by Daniel Walker
Licensed Insurance Agent Daniel Walker

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Full Bio →

Reviewed by Daniel Walker
Licensed Insurance Agent Daniel Walker

UPDATED: Jun 28, 2022

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The Lowdown

  • Safety Insurance serves a small area: Massachusetts, Maine, and New Hampshire
  • The company sells car, home, business, commercial vehicle, umbrella, and boat insurance
  • M. Best gives Safety an A, the Better Business Bureau an A+, and the company receives fewer complaints than average, according to the National Association of Insurance Commissioners

If you’re a resident of Massachusetts, Maine, or New Hampshire, the Safety Insurance company might have the coverage you need for your home, car, or business.

Founded in 1979, Safety Insurance has a reputation for excellent customer experiences for car or home insurance. Although they only sell in three states, customers typically enjoy getting personalized attention from their agents.

You should still consider other companies before calling the Safety Insurance phone number to sign up for a policy. Shopping around for quotes is the best way to ensure you get the lowest price possible for whatever insurance you need.

Safety Insurance quotes might be the cheapest for your needs, but plenty of other options are available to you. Enter your ZIP code into our free tool to see what quotes might look like for you.

What types of insurance does Safety sell?

Safety sells a variety of insurance products to residents of Maine, Massachusetts, and New Hampshire, including:

  • Auto
  • Home
  • Business
  • Umbrella
  • Commercial car
  • Boat

According to their website, Safety is committed to making buying and managing your insurance as easy as possible. True to its name, they also promote safe driving habits for teens and other drivers.

In fact, they have an entire section on the Safety website dedicated to providing safe driving resources to its customers. While it’s not the largest insurance provider, most customers report being happy with the service they receive.

Safety Auto Insurance

Auto insurance is Safety’s most popular product, and Safety offers the same traditional coverage as its competitors do. This includes:

  • Liability. Liability coverage pays for damage you cause to other vehicles and property.
  • Collision. While collision isn’t a legal requirement to drive, it provides invaluable protection if your car is damaged in an accident, regardless of who is at fault.
  • Comprehensive. Comprehensive covers damage to your vehicle outside of accidents, including vandalism, theft, weather, and animal contact.

Safety also offers several unique plans with unique benefits to meet your auto insurance needs.

  • Safety Shield. Available options vary by state, but this can include glass coverage, guaranteed replacement cost, personal belongings coverage, waiver of your collision deductible, and emergency travel expenses.
  • Safety Shield Plus. This is an upgrade to the Safety Shield plan available to Massachusetts residents. If you purchase this, you’ll get accident forgiveness, seat belt coverage, pet coverage, and more coverage for your personal belongings.
  • GAP coverage. If you finance a new car and something happens to it, you’ll likely owe more on the loan than your car is worth. GAP coverage will pay the difference between what your car is worth and how much is left on your loan in case your car is totaled.

While this isn’t the most comprehensive list of coverage options out there, Safety Insurance can cover most insurance needs.

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How much does Safety auto insurance cost?

While you need to speak with an agent to get a quote, Safety reviews generally state that its car insurance is comparable in price to other companies. Safety also offers a long list of discounts you can take advantage of to save money.

  • Customer loyalty
  • Multi-car
  • Bundling
  • Good student
  • Accident-free
  • Student away-from-home
  • Defensive driver course
  • Drive with Safety app

The Drive with Safety app monitors your driving habits such as hard braking, cell phone use while driving, speeding, and late-night driving.

Safety Home Insurance

As far as home insurance goes, Safety Insurance has relatively standard coverage for homes, apartments, and condos. If you live in Massachusetts or New Hampshire, you may also be eligible for cyber protection for your technological needs.

You can also buy additional coverage with Safety’s home insurance packages.

  • Safety Supreme. This plan comes with more coverage for high-value items like jewelry, more liability coverage, ordinance/law coverage, and water and sewer backup coverage. It also comes with replacement cost coverage for your personal items.
  • Safety Supreme Plus. On top of everything that the Safety Supreme plan offers, this comes with extra water backup protection. It also guarantees to rebuild your home, even if the damage costs more than the limit of your policy.
  • Safety Complete. The ultimate Safety home insurance package, this comes with everything listed above as well as identity theft protection, more protection for water backup, and business coverage if you work from home. It also covers your appliances.

Like auto, you’ll need to speak to an agent to get a quote for homeowners insurance. However, Safety offers discounts to save you money:

  • Customer loyalty
  • Bundling
  • New home
  • Safety devices

In general, Safety receives positive customer reviews for their homeowners insurance. Customers appreciate fast response times and good customer service.

Other Insurance Products by Safety

With Safety, you can purchase insurance for various needs, including business owners, commercial car, and umbrella.

Safety’s business owner’s insurance covers apartments and condos, restaurants, office buildings, processing centers, wholesaling businesses, and trade contractors. Business policies include protection for your equipment, and additional coverages are available for purchase.

Commercial car insurance will cover vehicles used for business, including trucks, cars, vans, and tractor-trailers. Safety also offers fleet insurance if you have multiple business vehicles.

Umbrella insurance is additional coverage for your liability policies in either home or business insurance.

If someone is injured on your property and you’re determined to be at fault, your liability insurance might run out before your legal fees are covered. Umbrella insurance makes up for the difference.

While quotes are unavailable online, a simple Safety Insurance login can determine what policies you qualify for.

What do Safety Insurance reviews say?

Safety Insurance receives an A from A.M. Best and an A+ from the Better Business Bureau. In general, customer reviews are positive, and it receives fewer complaints than average, according to the National Association of Insurance Commissioners.

Customers enjoy affordable Safety Insurance rates, stating that they tend to be lower than competitors in the area. People appreciate the easy Safety Insurance bill pay options and the friendly customer service representatives.

Negative reviews tend to focus on the Safety Insurance claims process. Some customers feel they were dealt with too slowly or that assessors inaccurately reported damage to their vehicle or home.

See if Safety Insurance is Right for You

If you are a Massachusetts, New Hampshire, or Maine resident, Safety Insurance might have the coverage you need. From home, auto, business, and many other products, Safety has a reputation for excellent customer service.

If you want to buy Safety Insurance, you should also shop other companies to get the lowest price possible. Enter your ZIP code into our free tool to see what quotes might look like for you.

Safety Auto, Homeowners, and Business Insurance Review (2023) Additional Information

Safety Auto, Homeowners, and Business Insurance Review [2022] is a company that was incorporated in . Safety Auto, Homeowners, and Business Insurance Review [2022] is a insurance company and has assets of , capital of $, and net surplus of $.

The president of Safety Auto, Homeowners, and Business Insurance Review [2022] is , the treasurer is , and the secretary is . Safety Auto, Homeowners, and Business Insurance Review [2022] insurance plans include
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Safety Auto, Homeowners, and Business Insurance Review [2022] is located in , and the phone number for Safety Auto, Homeowners, and Business Insurance Review [2022] claims, customer, service, and additional information is .

Safety Auto, Homeowners, and Business Insurance Review [2022] Insurance Quotes

If you already have Safety Auto, Homeowners, and Business Insurance Review [2022] insurance quotes then be sure that you compare your quoted Safety Auto, Homeowners, and Business Insurance Review [2022] insurance plans with insurance quotes from many other top insurance companies so that you can find the very best insurance plan for your needs. Enter your zip code in for free insurance quotes now!

Reviews
for Safety Insurance Company

3.98 (145 reviews)
1
December 13, 2022

Marianne_F

Avoid at all cost

Terrible service. Refuse to cancel policy despite proper paperwork. Purposely given the run around when trying to get in contact with anyone.
4
December 26, 2020

Steph6727

Safety is good

Have been with Safety for over 10 years. Always fair and reliable. Would recommend to anyone. Give them a shot.
4
October 18, 2020

Papa2012

Safety Insurance review

I have had this insurance company for over ten years for my vehicles. They offer low rates and multiple discounts . Safety insurance online is good place to get a good quote and decent coverage.
3
January 30, 2020

true12

general

My experience with this company has been mostly positive but you would think that being with them so long I would get extra perks sometimes - I do like my local business agent but I did have a situation that I felt they could have fought harder for me
5
January 27, 2020

Kathleen666

Low auto Insurance rates.

I've had Safety Insurance for well over 25years, for my car. I have never had a problem with them. I've gotten quotes from other company's but can 't find one that will bring my insurance lower than $565. a year. So I stay with them.
4
July 30, 2019

noshar

Good ezxperience overall

I have had good experiences with Safety overall. The coverage is good and the price is fair. They've helped me out through a few accidents and mishaps and I've never had a bad experience.
4
March 28, 2019

mopar

Claims

I have had insurance through this company for many years. I have only had 2 instances where I needed to file a report/claim. One thing I do not like is I had to bring the car to them, they did not come out to me to see the car/damage. Other than that the claim was settled to my satisfaction quickly.
1
March 26, 2019

dt05

Disrespectful, cancelled without notification

I had a terrible experience. My policy was cancelled for non-payment after I had made a payment. Nobody notified me of the cancellation by mail or other means. When I had gone on-line to make a payment I got an error message and could not make a payment. This was on a Saturday, so I could not call to fix the issue. When I called the following I found I had been cancelled, without being notified. I was told the notice was sent out, but I had not r...
I had a terrible experience. My policy was cancelled for non-payment after I had made a payment. Nobody notified me of the cancellation by mail or other means. When I had gone on-line to make a payment I got an error message and could not make a payment. This was on a Saturday, so I could not call to fix the issue. When I called the following I found I had been cancelled, without being notified. I was told the notice was sent out, but I had not received it. I questioned why I wasn't notified and the representative began arguing with me. I asked to speak to a manager and was put on hold...it has been over 20 minutes and I am still waiting. I am on the phone now with a new agency. Do not insure with this company!!!!!
4
January 9, 2019

Whitera637

Good company

Unlike many insurance co.pany they have a 12 month pay schedule which is great. I love how I don't need to upfront 20% just to make my policy active
1
January 1, 2019

Hennesseylaw1

Claim filed 6 months after alleged accident not investigated

I was notified that a claim was being made against my insurance. The allegation was an accident involving my daughter 6 months ago and that the person just put the claim in. I immediately contacted my claims adjuster demanding to know more but was told safety insurance policy prevents information about the accident being released. The only info was the claim was presented on 12/27/18 from an accident occurring on 7/1/18. This was a day we were ou...
I was notified that a claim was being made against my insurance. The allegation was an accident involving my daughter 6 months ago and that the person just put the claim in. I immediately contacted my claims adjuster demanding to know more but was told safety insurance policy prevents information about the accident being released. The only info was the claim was presented on 12/27/18 from an accident occurring on 7/1/18. This was a day we were out of the state. No other information was being released. I'm their client and they are refusing to inform me about this accident. I was provided an accident report form to fill out without any other information. Don't use Safety insurance. Overpriced without support for their own client.
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