Safety First Insurance Company: Customer Ratings & Reviews [2024]

Diving into the comprehensive world of Safety First Insurance Company, this review assesses its offerings, strengths, and areas of improvement, aiming to guide individuals seeking reliable insurance solutions.

UPDATED: Jan 24, 2024Fact Checked

Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Licensed Insurance Agent

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

UPDATED: Jan 24, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 24, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 24, 2024Fact Checked
4.0
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Safety First Insurance Company

Average monthly rate for good drivers:

$100

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Wide range of insurance products and services
  • Competitive rates for 45-year-old male drivers with clean records
  • Excellent financial strength rating from A.M. Best
  • Nationwide coverage in multiple states
  • Attractive discounts for policyholders

Cons

  • Limited information on website about discounts and eligibility
  • Some customers report slow claims processing times
  • Not available in all states
  • Limited customer reviews available online
  • No mobile app for policy management

Final Verdict: Review of Safety First Insurance Company

In this comprehensive review of Safety First Insurance Company, we delve into the company’s history, mission, and offerings. With a solid A.M. Best rating and a low complaint level, Safety First Insurance Company offers a wide range of insurance products and services, with competitive rates for 45-year-old male drivers with clean records.

While the company has attractive discounts for policyholders, some customers have reported slow claims processing times, and the availability of their services may be limited in certain states. Overall, Safety First Insurance Company aims to provide reliable insurance solutions for peace of mind, backed by its financial strength and nationwide coverage.

Welcome to Safety First Insurance Company, your trusted partner in safeguarding your assets and securing your future. With a strong reputation for reliability and a commitment to exceptional customer service, Safety First Insurance Company offers a wide range of insurance products and services to meet your unique needs. Whether you're looking for auto, home, renters, or life insurance, Safety First Insurance Company has you covered. In this review, we will delve into the company's history, mission, main products and services, costs, availability, discounts, customer reviews, and frequently asked questions (FAQs) to provide you with a comprehensive overview of what Safety First Insurance Company has to offer.

What You Should Know About Safety Insurance Company

Company Contact Information:

Related Parent or Child Companies:

Safety First Insurance Company is a standalone insurance company and does not have any known parent or child companies.

Financial Ratings:

Safety First Insurance Company has been awarded an A.M. Best rating of A, indicating excellent financial strength and stability.

Customer Service Ratings:

Safety First Insurance Company does not disclose its customer service ratings publicly.

Claims Information:

Safety First Insurance Company provides claims information on their website, including a dedicated claims hotline and online claims reporting portal for policyholders to initiate the claims process.

Company Apps:

Safety First Insurance Company does not currently have a mobile app for policyholders to manage their policies or report claims. However, policyholders can access their account information and make payments through the company’s website.

Safety Insurance Company Insurance Coverage Options

Safety First Insurance Company offers a comprehensive range of coverage options to meet the insurance needs of their customers. These coverage options may include:

  • Auto insurance: Provides coverage for damages to the insured vehicle, liability protection for bodily injury or property damage to others, and optional coverage for additional protection such as collision and comprehensive coverage.
  • Homeowners insurance: Offers protection for the physical structure of the home, personal belongings, liability coverage for injuries to others, and additional coverage options for factors such as valuable items, personal liability, and additional living expenses.
  • Renters insurance: Provides coverage for personal belongings, liability protection for injuries to others, and additional coverage options for factors such as valuable items and additional living expenses.
  • Motorcycle insurance: Offers coverage for damages to the insured motorcycle, liability protection for bodily injury or property damage to others, and optional coverage for additional protection such as collision and comprehensive coverage.
  • Boat insurance: Provides coverage for damages to the insured boat, liability protection for bodily injury or property damage to others, and optional coverage for factors such as theft, medical payments, and equipment coverage.
  • Umbrella insurance: Offers additional liability coverage above the limits of underlying policies, providing an extra layer of protection for policyholders in case of major claims or lawsuits.

It’s important to note that coverage options may vary by state and policy type, and it’s recommended to consult with Safety First Insurance Company directly or review their website for specific details on their coverage offerings.

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Safety Insurance Company Insurance Rates Breakdown

Driver ProfileSafety FirstNational Average
Clean Record$83$119
1+ Ticket$125$147
1+ Accident$167$173
DUI$271$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Safety Insurance Company Discounts Available

DiscountsSafety First
Anti Theft8%
Good Student13%
Low Mileage10%
Paperless8%
Safe Driver15%
Senior Driver12%

Safety First Insurance Company offers a variety of discounts to eligible policyholders, helping them save on their insurance premiums. These discounts may include:

  • Safe driver discount: Rewards policyholders with a clean driving record and no accidents or traffic violations.
  • Multi-policy discount: Provides savings to policyholders who bundle multiple insurance policies, such as auto and home insurance, with Safety First Insurance Company.
  • Good student discount: Offers reduced rates to full-time students who maintain a high academic average.
  • Anti-theft device discount: Provides savings to policyholders who install anti-theft devices in their vehicles.
  • Paid-in-full discount: Rewards policyholders who pay their premium in full upfront.
  • Renewal discount: Offers a discount to policyholders who renew their policy with Safety First Insurance Company.

It’s important to note that eligibility and availability of discounts may vary by state and policy type. It’s recommended to contact Safety First Insurance Company directly or consult their website for more information on discounts and their specific requirements. (For more information, read our “Safety Insurance Review“).

How Safety Insurance Company Ranks Among Providers

In the competitive landscape of insurance providers, Safety First Insurance Company faces several noteworthy competitors offering similar services. Here are some of the main competitors:

  • Allstate: Known for its wide range of insurance products, Allstate provides various coverage options for auto, home, and life insurance. They are recognized for their innovative tools and resources for customers.
  • State Farm: With a vast network of agents and a strong focus on personalized service, State Farm offers diverse insurance options, including auto, home, and life insurance, along with banking and financial services.
  • GEICO: Renowned for its competitive rates and user-friendly online platform, GEICO specializes in auto insurance and offers a range of discounts, appealing to a broad customer base.
  • Progressive: A major player in the insurance industry, Progressive is known for its innovative approach, providing competitive rates for auto, home, and other types of insurance. Their Snapshot program for personalized rates stands out.
  • Nationwide: Offering a range of insurance products, Nationwide is recognized for its comprehensive coverage options and strong customer service, catering to individuals and businesses alike.

In the ever-evolving insurance market, these competitors represent some of the key players challenging Safety First Insurance Company’s market position.

Effortless Claims Process at Safety First Insurance Company

Ease of Filing a Claim

Safety First Insurance Company provides multiple channels for claim filing, primarily through their dedicated claims hotline and an online claims reporting portal available on their website. Unfortunately, they currently lack a mobile app for claims reporting or management.

Average Claim Processing Time

Specific data regarding the average claim processing time isn’t publicly disclosed by Safety First Insurance Company. However, customer feedback indicates some dissatisfaction with slow claims processing times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts varies. While some customers have reported positive experiences, appreciating the ease of claim filing and helpfulness of representatives, others expressed dissatisfaction, citing delayed responses and uninvestigated claims.

Innovative Digital and Technological Features at Safety First Insurance Company

Mobile App Features and Functionality

As of the review date, Safety First Insurance Company does not offer a mobile app for policyholders. However, customers can access their account information and make payments through the company’s website.

Online Account Management Capabilities

Policyholders can manage their accounts online through Safety First Insurance Company’s website, allowing access to policy details, payments, and other account-related functionalities.

Digital Tools and Resources

While lacking a dedicated mobile app, Safety First Insurance Company provides a user-friendly website interface for customers to manage their policies, access resources, and engage with the insurer’s services digitally.

Frequently Asked Questions

What is Safety First Insurance Company’s A.M. Best rating, and why is it significant?

Safety First Insurance Company has been awarded an A.M. Best rating of A, indicating excellent financial strength and stability. This rating is significant as it reflects the company’s ability to meet its financial obligations and suggests a secure foundation for providing insurance services.

What types of coverage options does Safety First Insurance Company offer?

Safety First Insurance Company provides a comprehensive range of coverage options tailored to meet various insurance needs. These options may include coverage for auto insurance, ensuring customers can select policies that suit their specific requirements.

Are there any digital tools available for managing policies with Safety First Insurance Company?

While Safety First Insurance Company does not currently offer a mobile app, policyholders can manage their accounts online through the company’s website. This online platform enables access to policy details, payments, and other account-related functionalities.

How does Safety First Insurance Company’s claims process function, and what are customers saying about it?

Safety First Insurance Company offers multiple channels for claim filing, such as a dedicated claims hotline and an online claims reporting portal on their website. However, customer feedback varies. While some customers appreciate the ease of filing claims and the helpfulness of representatives, others express dissatisfaction with slow processing times and delayed responses.

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Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Licensed Insurance Agent

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Safety Insurance Company

3.98 (145 reviews)
1
December 13, 2022

Marianne_F

Avoid at all cost

Terrible service. Refuse to cancel policy despite proper paperwork. Purposely given the run around when trying to get in contact with anyone.
4
December 26, 2020

Steph6727

Safety is good

Have been with Safety for over 10 years. Always fair and reliable. Would recommend to anyone. Give them a shot.
4
October 18, 2020

Papa2012

Safety Insurance review

I have had this insurance company for over ten years for my vehicles. They offer low rates and multiple discounts . Safety insurance online is good place to get a good quote and decent coverage.
3
January 30, 2020

true12

general

My experience with this company has been mostly positive but you would think that being with them so long I would get extra perks sometimes - I do like my local business agent but I did have a situation that I felt they could have fought harder for me
5
January 27, 2020

Kathleen666

Low auto Insurance rates.

I've had Safety Insurance for well over 25years, for my car. I have never had a problem with them. I've gotten quotes from other company's but can 't find one that will bring my insurance lower than $565. a year. So I stay with them.
4
July 30, 2019

noshar

Good ezxperience overall

I have had good experiences with Safety overall. The coverage is good and the price is fair. They've helped me out through a few accidents and mishaps and I've never had a bad experience.
4
March 28, 2019

mopar

Claims

I have had insurance through this company for many years. I have only had 2 instances where I needed to file a report/claim. One thing I do not like is I had to bring the car to them, they did not come out to me to see the car/damage. Other than that the claim was settled to my satisfaction quickly.
1
March 26, 2019

dt05

Disrespectful, cancelled without notification

I had a terrible experience. My policy was cancelled for non-payment after I had made a payment. Nobody notified me of the cancellation by mail or other means. When I had gone on-line to make a payment I got an error message and could not make a payment. This was on a Saturday, so I could not call to fix the issue. When I called the following I found I had been cancelled, without being notified. I was told the notice was sent out, but I had not r...
I had a terrible experience. My policy was cancelled for non-payment after I had made a payment. Nobody notified me of the cancellation by mail or other means. When I had gone on-line to make a payment I got an error message and could not make a payment. This was on a Saturday, so I could not call to fix the issue. When I called the following I found I had been cancelled, without being notified. I was told the notice was sent out, but I had not received it. I questioned why I wasn't notified and the representative began arguing with me. I asked to speak to a manager and was put on hold...it has been over 20 minutes and I am still waiting. I am on the phone now with a new agency. Do not insure with this company!!!!!
4
January 9, 2019

Whitera637

Good company

Unlike many insurance co.pany they have a 12 month pay schedule which is great. I love how I don't need to upfront 20% just to make my policy active
1
January 1, 2019

Hennesseylaw1

Claim filed 6 months after alleged accident not investigated

I was notified that a claim was being made against my insurance. The allegation was an accident involving my daughter 6 months ago and that the person just put the claim in. I immediately contacted my claims adjuster demanding to know more but was told safety insurance policy prevents information about the accident being released. The only info was the claim was presented on 12/27/18 from an accident occurring on 7/1/18. This was a day we were ou...
I was notified that a claim was being made against my insurance. The allegation was an accident involving my daughter 6 months ago and that the person just put the claim in. I immediately contacted my claims adjuster demanding to know more but was told safety insurance policy prevents information about the accident being released. The only info was the claim was presented on 12/27/18 from an accident occurring on 7/1/18. This was a day we were out of the state. No other information was being released. I'm their client and they are refusing to inform me about this accident. I was provided an accident report form to fill out without any other information. Don't use Safety insurance. Overpriced without support for their own client.
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