Selective Insurance Company of America: Customer Ratings & Reviews [2023]

Protecting Your Business with Comprehensive Insurance Solutions - Selective Insurance Company of America Delivers Peace of Mind and Confidence

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 17, 2023Fact Checked

Free Auto Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 17, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 17, 2023Fact Checked
3.8
insuranceproviders.com

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Selective Insurance Company of America

Average monthly rate for good drivers:

$100

A.M. Best rating:

A

Complaint level:

Low

Pros

  • Comprehensive coverage options for auto, home, business, liability, and property insurance
  • Competitive pricing with discounts for eligible customers
  • Wide coverage area in multiple states across the United States
  • Positive customer reviews for reliable coverage and exceptional customer service
  • Established history and strong mission to provide reliable insurance solutions

Cons

  • Limited information available on specific discounts and eligibility criteria
  • No information provided on online policy management or digital tools
  • Limited information on additional coverage options or customization for policies
  • Limited availability of customer reviews and ratings on third-party platforms
  • May not be suitable for customers seeking specialized or niche insurance products

The Bottom Line

Selective Insurance Company of America is a highly reputable insurance provider with a solid A.M. Best Rating and a low complaint level. With a wide range of insurance products and services, including auto, home, business, liability, and property insurance, Selective Insurance offers competitive pricing and discounts for eligible customers. While there may be limited information available on discounts, online policy management, and additional coverage options, the company has a strong history, mission, and positive customer reviews.

Are you looking for a trusted insurance provider that offers comprehensive coverage for your personal and business needs? Look no further than Selective Insurance Company of America. With a rich history, a clear mission, and a wide range of insurance products and services, Selective Insurance Company of America has been a reliable choice for customers across the United States. From auto and home insurance to business and liability insurance, the company offers tailored solutions to protect you from unexpected risks. In this article, we will delve into the details of Selective Insurance Company of America, including its history, mission, products and services, pricing, coverage area, discounts, and customer reviews, to help you make an informed decision about your insurance needs.

Is Selective Insurance Company of America a Good Choice?

Company Contact Information:

  • Selective Insurance Company of America
  • Address: 40 Wantage Ave, Branchville, NJ 07890
  • Phone: 1-800-777-9656
  • Website: www.selective.com

Related Parent or Child Companies:

  • Selective Insurance Group, Inc. (Parent Company)

Financial Ratings:

  • A.M. Best Rating: A+ (Superior)

Customer Service Ratings:

  • Based on customer reviews, Selective Insurance Company of America has been praised for its responsive and helpful customer service, with many customers reporting positive experiences.

Claims Information:

  • Selective Insurance Company of America offers a streamlined claims process, allowing customers to report and file claims through their website or by calling their claims hotline at 1-800-777-9656. The company aims to process claims efficiently and provide timely payouts to eligible policyholders.

Company Apps:

  • Selective Insurance Company of America offers a mobile app called “Selective Mobile” that provides convenient access to policy information, claims reporting, bill payment, and contact information. The app is available for download on both iOS and Android devices, making it easy for customers to manage their policies on the go.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Selective Insurance Company of America Discounts Available

Selective Insurance Company of America offers various discounts to eligible customers, helping them save on their insurance premiums. These discounts may vary by state and policy type, but commonly include:

  • Multi-Policy Discount: Customers who bundle multiple policies, such as auto and home insurance, with Selective Insurance may qualify for a discount on their premiums.
  • Safe Driver Discount: Customers with a clean driving record and no history of accidents or violations may be eligible for a safe driver discount.
  • Good Student Discount: Students who maintain a certain GPA or are on the Dean’s List may qualify for a discount on their auto insurance premiums.
  • Safety Features Discount: Vehicles equipped with safety features such as anti-lock brakes, airbags, and theft prevention systems may be eligible for a discount.
  • Home Security Discount: Homes with security features such as smoke detectors, burglar alarms, and fire alarms may qualify for a discount on their home insurance premiums.
  • Paid-in-Full Discount: Customers who pay their premiums in full upfront may be eligible for a discount on their insurance premiums.
  • Loyalty Discount: Customers who have been with Selective Insurance for a certain number of years may qualify for a loyalty discount.

Please note that specific discounts and eligibility criteria may vary, and it’s best to consult with a Selective Insurance representative or review your policy to determine the discounts that may apply to your unique situation.

Selective Insurance Company of America Coverage Options

Selective Insurance Company of America offers a wide range of coverage options to meet the insurance needs of individuals, families, and businesses. These coverage options may include:

  • Auto Insurance: Selective Insurance provides coverage for personal vehicles, including liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
  • Home Insurance: Selective Insurance offers coverage for homes, including dwelling coverage, personal property coverage, liability coverage, and additional living expenses coverage.
  • Business Insurance: Selective Insurance provides coverage for businesses, including commercial property insurance, general liability insurance, commercial auto insurance, workers’ compensation insurance, and business interruption insurance.
  • Liability Insurance: Selective Insurance offers liability coverage for both personal and commercial policies, including bodily injury liability, property damage liability, and personal liability coverage.
  • Property Insurance: Selective Insurance provides coverage for property, including commercial property insurance, homeowners association insurance, and property preservation coverage.
  • Umbrella Insurance: Selective Insurance offers umbrella insurance, which provides additional liability coverage beyond the limits of other policies, protecting policyholders against large lawsuits or claims.
  • Flood Insurance: Selective Insurance offers flood insurance coverage for homes and businesses located in flood-prone areas, providing protection against damages caused by flooding.
  • Specialty Insurance: Selective Insurance provides specialty coverage options, such as marine insurance, excess and surplus lines insurance, and professional liability insurance for specific industries or unique risks.

It’s important to review your policy and consult with a Selective Insurance representative to determine the specific coverage options that best meet your insurance needs.

Selective Insurance Company of America vs. Competitors

Selective Insurance Company of America operates in a competitive insurance market and faces competition from various other insurance companies. Some of the main competitors of Selective Insurance may include:

  • State Farm: State Farm is one of the largest insurance companies in the United States, offering a wide range of insurance products including auto, home, business, and life insurance. They have a large customer base and a strong presence in the insurance industry.
  • Allstate: Allstate is another major insurance company that offers a variety of insurance products including auto, home, renters, and business insurance. They are known for their extensive advertising campaigns and nationwide coverage.
  • Progressive: Progressive is a well-known insurance company that specializes in auto insurance but also offers other types of insurance such as home, renters, and business insurance. They are known for their innovative use of technology in the insurance industry, such as their usage-based insurance programs.
  • Liberty Mutual: Liberty Mutual is a large insurance company that offers a wide range of insurance products including auto, home, renters, and business insurance. They have a strong presence in the commercial insurance market and cater to both personal and business insurance needs.
  • Travelers: Travelers is a leading insurance company that offers a wide range of insurance products including auto, home, business, and specialty insurance. They are known for their strong commercial insurance offerings and have a long history in the insurance industry.

It’s important to note that the competitive landscape of the insurance industry can change over time and may vary by region. It’s recommended to research and compare different insurance companies to find the one that best fits your specific insurance needs and budget.

Frequently Asked Questions

What is Selective Insurance Company of America?

Selective Insurance Company of America is a leading insurance company that offers a wide range of insurance products for individuals, families, and businesses. They provide coverage options for auto, home, business, liability, property, umbrella, flood, and specialty insurance.

Where is Selective Insurance Company of America headquartered?

Selective Insurance Company of America is headquartered in Branchville, New Jersey, USA.

What is the history and mission of Selective Insurance Company of America?

Selective Insurance Company of America was founded in 1926 and has a long history in the insurance industry. Their mission is to provide quality insurance products and superior customer service while maintaining financial stability and acting with integrity.

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption

Laura D. Adams

Insurance & Finance Analyst

Laura Adams is one of the nation’s leading finance, insurance, and small business authorities. As an award-winning author, spokesperson, and host of the top-rated Money Girl podcast since 2008, millions of readers and listeners benefit from her practical advice. Her mission is to empower consumers to live healthy and rich lives by planning for the future and making smart money decisions. She rec...

Insurance & Finance Analyst

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Selective Insurance Company of America

3.84 (60 reviews)
1
May 12, 2022

Pinguinos_con_maletas

Hope you never have to place a claim

I was hit by a policy holder of this company who then took off. Thankfully there were witnesses who got his information and the police were able to track him down. They have done NOTHING to make the claim process easy. My car is 3 months old and they want me to use a cut rate body shop in their network (average rating is 2.8 stars) and will not cover anything above that price. I am not taking a new Lexus to their awful places. As a result th...
I was hit by a policy holder of this company who then took off. Thankfully there were witnesses who got his information and the police were able to track him down. They have done NOTHING to make the claim process easy. My car is 3 months old and they want me to use a cut rate body shop in their network (average rating is 2.8 stars) and will not cover anything above that price. I am not taking a new Lexus to their awful places. As a result they will not move forward with the claim. I have left four messages for the adjuster, no response. I call Selective and they tell me I must work with her. She also tried to imply that this was somehow my fault. My car was PARKED and I was nowhere near it when their customer hit it. 2 witnesses, police report, had to be found by police and e received two citations. So, basically, hit and run, damage to my car and their insurance company blames me and will not cover the claim? Pretty shady
1
August 18, 2019

IAMNORA

Selective Insurance.....the Ultimate Worst of Ins. Companies

Selective Insurance is the worst company ever, with terrible customer service. I have had an auto policy with them for a year and made a one-time (yearly) payment. Well, at renewal time, I wanted the payments to be changed to monthly automatic withdrawal from checking......one would think it would be easy but it was a living nightmare. They had $689 taken out of my checking account before I even had a chance to get it changed to monthly ($71 p...
Selective Insurance is the worst company ever, with terrible customer service. I have had an auto policy with them for a year and made a one-time (yearly) payment. Well, at renewal time, I wanted the payments to be changed to monthly automatic withdrawal from checking......one would think it would be easy but it was a living nightmare. They had $689 taken out of my checking account before I even had a chance to get it changed to monthly ($71 per month)......this became a nightmare, as the $689 was to be used to pay for part of my new deck I was having built!!! I have contacted both the agent and company, got no satisfaction....supposedly I was to get a refund within 3 to 5 days....it's now been 18 days...nothing....I finally got angry, and e-mailed my agent and told him to cancel this lousy insurance with the stupid company and that I will be contacting my lawyer tomorrow to sue them for the refund owed me. This is the worst company ever......I also had home owners and again, something similar.....I am so done with Selective Insurance......wish they'd go out of business so nobody else would have to go through this nightmare.
4
March 28, 2019

survey2019

Progressive is a little too aggresive

Company was overall OK. My one issue with them was their harshness when it came to quarterly payments. They refused to grat even a small grace period of a day or two, when I was expecting the funds to be available within that time frame
1
February 6, 2019

SelectiveOtherProvider

Selective is a terrible Company to collect from...

Selective insurance is a horrible company. I had to file a claim against one of their insured for negligence. They fought tooth and nail not to pay me. Rubber stamp denied my claim, agent EXTREMELY RUDE, and nothing you said or did mattered. Well my insurance company did the legwork and pursued Selective. These [REDACTED WORD] lost in arbitration and are now on the hook to reimburse my claim 100%. Just wish they were assessed some sort of P...
Selective insurance is a horrible company. I had to file a claim against one of their insured for negligence. They fought tooth and nail not to pay me. Rubber stamp denied my claim, agent EXTREMELY RUDE, and nothing you said or did mattered. Well my insurance company did the legwork and pursued Selective. These [REDACTED WORD] lost in arbitration and are now on the hook to reimburse my claim 100%. Just wish they were assessed some sort of Penalty for their idiocy. Can't say how it is to be one of their members, but I can speak for being on the other end trying to collect. And the whole experience was a pain in the butt.
5
December 31, 2018

judlorra

Selective - Coverage at a reasonable cost

Was formerly with a very well known company for years. Once my policy doubled in premium for the same coverage I switched. My Selective policy was half the cost for the same coverage.
2
November 17, 2018

Rchinson

Terrible customer service

Terrible customer service. Issued a refund and then 3 months later decided it was in error and automatically auto drafted it with my monthly bill with no notice. Offered to pay back monthly instead and was told no that what’s done is done. Love this customer service right before the holidays.
5
September 18, 2018

cutsbykevin

Great smaller company

Selective has the benefits of a large company with a small company feel. They offer comprehensive coverage at a fair price with great customer service. I highly recommend this company!
5
August 23, 2018

judlorra

Saved Me Money

Full coverage for a very reasonable price...switched to Selective when my prior carrier doubled the premium for the same coverage
5
August 15, 2018

sunshinenwaves84

Quick to reply!

Great customer service and quick response time and no issues with price, customer service or claims.
5
July 18, 2018

brettery

Cheapest option when combining home and auto - easy process

I just signed up with Selective for both my auto and home insurance when I bought each in August / September. While the auto policy was priced competitively on a standalone basis, it was by far the best / cheapest when combined with home insurance. I have not had to make a claim yet, but when I had questions through the process, they were quick to answer and very helpful. It was very easy to sign up, with no red tape / hassle. Overall, I defi...
I just signed up with Selective for both my auto and home insurance when I bought each in August / September. While the auto policy was priced competitively on a standalone basis, it was by far the best / cheapest when combined with home insurance. I have not had to make a claim yet, but when I had questions through the process, they were quick to answer and very helpful. It was very easy to sign up, with no red tape / hassle. Overall, I definitely recommend Selective, especially if you can combine home and auto insurance.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.insuranceproviders.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

secured lock Secured with SHA-256 Encryption