Texas Farm Bureau Underwriters: Customer Ratings & Reviews [2024]

Texas Farm Bureau Underwriters provides comprehensive insurance coverage options for residents of Texas, offering auto, home, life, and health insurance with competitive rates and discounts, backed by exceptional customer service and a low complaint level.

UPDATED: Jan 17, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ...

Insurance Content Team Lead

Diego Anderson

Licensed Real Estate Agent

Diego Anderson is a Real Estate Agent based in the Bay Area of California. Having received his Real Estate License at the age of 18, he wasted no time learning the ins and outs of the industry. With a focus on residential dual agency, he has a passion for supporting and educating families on their home buying and selling decisions. He is no stranger to new builds and new developments. He also r...

Licensed Real Estate Agent

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jan 17, 2024Fact Checked
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Texas Farm Bureau Underwriters

Average monthly rate for good drivers:

$104

A.M. Best rating:

A (Excellent)

Complaint level:

Low

Pros

  • Offers a variety of insurance products and services
  • Provides exceptional customer service
  • Competitive rates and discounts available for policyholders
  • Timely claims processing
  • Positive customer reviews

Cons

  • Only available to residents of Texas (with limited coverage in other states)
  • Limited online quote and policy management options
  • Membership in Texas Farm Bureau required for some policies

Final Verdict: Review of Texas Farm Bureau Underwriters

If you’re a resident of Texas and in search of insurance, Texas Farm Bureau Underwriters may be the right choice for you. The company offers a variety of insurance products and services, including auto, home, life, and health insurance.

Texas Farm Bureau Underwriters has a strong reputation for providing exceptional customer service, with competitive rates and discounts available for policyholders. The company has a low complaint level and timely claims processing.

However, the company is only available to residents of Texas (with limited coverage in other states), and there are limited online quote and policy management options. Membership in Texas Farm Bureau is required for some policies. Overall, Texas Farm Bureau Underwriters is a reliable and trustworthy choice for insurance needs in Texas.

Texas Farm Bureau Underwriters has been providing reliable insurance coverage to Texans for over 75 years. As one of the leading insurance providers in the state, they offer a wide range of insurance products and services to protect individuals, families, and businesses. With a mission to serve their members by promoting agriculture, preserving natural resources, and improving the quality of life in Texas, Texas Farm Bureau Underwriters takes pride in providing personalized service and affordable coverage to its policyholders. In this article, we'll take an in-depth look at their insurance offerings, customer reviews, discounts, and more.

What You Should Know About Texas Farm Bureau Mutual Insurance Company

Company Contact Information

Related Parent or Child Companies

  • Texas Farm Bureau Mutual Insurance Company

Financial Ratings

  • A (Excellent) from A.M. Best

Customer Service Ratings

  • Texas Farm Bureau Underwriters is known for providing exceptional customer service, with positive customer reviews and a low complaint level.

Claims Information

  • Texas Farm Bureau Underwriters has a reputation for timely claims processing, with a focus on resolving claims as efficiently as possible.

Company Apps

  • Texas Farm Bureau Underwriters does not have a standalone mobile app for policy management or claims processing. However, policyholders can access their policies and make payments through the Texas Farm Bureau mobile app, which is available for iOS and Android.

Read more: Farm Bureau Auto Insurance Review

Texas Farm Bureau Mutual Insurance Company Insurance Coverage Options

Explore the diverse and robust insurance coverage options tailored to the Texan lifestyle with Texas Farm Bureau Underwriters. From safeguarding your vehicle to securing your home, life, and health, discover comprehensive coverage designed to protect what matters most.

  • Auto Insurance: Texas Farm Bureau Underwriters provides coverage for cars, trucks, SUVs, and motorcycles, with liability, collision, and comprehensive coverage available. They also offer additional coverage options like roadside assistance and rental car reimbursement.
  • Home Insurance: Homeowners insurance policies cover a range of perils, including damage caused by fire, wind, hail, and theft. Additional coverage options like flood insurance and personal liability coverage are also available.
  • Life Insurance: Texas Farm Bureau Underwriters offers term and permanent life insurance policies to help protect your loved ones in case of unexpected death.
  • Health Insurance: Texas Farm Bureau Underwriters provides individual and family health insurance plans with a range of coverage options to meet your needs.
  • Farm and Ranch Insurance: For those living in rural areas, Texas Farm Bureau Underwriters offers coverage for farms and ranches, including equipment, livestock, and property.

These coverage options are designed to provide policyholders with comprehensive protection and peace of mind in a variety of situations. Contact Texas Farm Bureau Underwriters to learn more about their insurance coverage options and to get a quote for your specific needs.

Read more: Farm Bureau Life Insurance Company Review

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Texas Farm Bureau Mutual Insurance Company Insurance Rates Breakdown

Driver ProfileTexas Farm Bureau UnderwritersNational Average
Clean Record$90$119
1+ Ticket$108$147
1+ Accident$146$173
DUI$263$209
Poor Credit$154$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Texas Farm Bureau Mutual Insurance Company Discounts Available

DiscountsTexas Farm Bureau Underwriters
Anti Theft17%
Good Student21%
Low Mileage18%
Paperless9%
Safe Driver28%
Senior Driver15%

Unlock savings and enhance your insurance experience with the exclusive discounts offered by Texas Farm Bureau Underwriters. Tailored for Texans, these discounts go beyond affordability, providing you with an opportunity to secure reliable coverage while keeping your budget in mind.

  • Multi-Policy Discount: Save up to 20% when you bundle your auto, home, and/or life insurance policies with Texas Farm Bureau Underwriters.
  • Safe Driver Discount: Get a discount on your auto insurance premiums if you have a clean driving record for three years.
  • Good Student Discount: Students who maintain a certain GPA or are in the top 10% of their class can qualify for a discount on their auto insurance premiums.
  • Senior Defensive Driving Discount: Drivers over the age of 60 who complete an approved defensive driving course can save on their auto insurance premiums.
  • Home Security Discount: Homeowners who install qualifying security systems can receive a discount on their homeowners insurance premiums.
  • Farm Bureau Membership Discount: Members of the Texas Farm Bureau can receive discounts on their auto and homeowners insurance policies.

These discounts can help policyholders save money on their insurance premiums while still maintaining adequate coverage. Contact Texas Farm Bureau Underwriters to see which discounts you may qualify for.

How Texas Farm Bureau Mutual Insurance Company Ranks Among Providers

Venture into the competitive landscape of insurance providers alongside Texas Farm Bureau Underwriters. As you weigh your options, explore how our offerings stand out among industry competitors, ensuring you make an informed decision for your insurance needs in the vibrant state of Texas.

  • State Farm: One of the largest insurers in the United States, State Farm offers a range of insurance products including auto, home, life, and health insurance policies.
  • Allstate: Another major insurer, Allstate provides insurance coverage for cars, homes, and businesses, along with life and health insurance policies.
  • Geico: Known for its catchy commercials and low rates, Geico provides auto insurance coverage in Texas and throughout the United States.
  • Nationwide: A national insurer, Nationwide offers a range of insurance products including auto, home, and life insurance policies.
  • Progressive: With a focus on innovation and technology, Progressive provides auto insurance coverage and offers unique features like usage-based insurance and Snapshot.

While these companies offer similar products and services to Texas Farm Bureau Underwriters, each has its own unique strengths and weaknesses. It’s important for consumers to compare insurance policies and rates from multiple providers to find the best coverage for their individual needs and budget.

Texas Farm Bureau Underwriters Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Texas Farm Bureau Underwriters prioritizes a seamless claims experience for policyholders, offering multiple channels for claims submission. Whether it’s through their user-friendly online portal, over the phone with dedicated claims representatives, or via their mobile app, filing a claim is designed to be a hassle-free process tailored to the preferences of their diverse customer base.

Average Claim Processing Time

Customers appreciate the efficiency of Texas Farm Bureau Underwriters in processing claims promptly. The company is committed to timely resolutions, ensuring that customers experience minimal disruption and receive the support they need when they need it most. The average claim processing time reflects the company’s dedication to swift and effective service.

Customer Feedback on Claim Resolutions and Payouts

The feedback from customers regarding claim resolutions and payouts is overwhelmingly positive. Texas Farm Bureau Underwriters has built a reputation for fair and transparent claim settlements. Customers express satisfaction with the company’s commitment to honoring policies and providing timely and equitable payouts, fostering trust and confidence in their claims handling process.

Texas Farm Bureau Underwriters Digital and Technological Features

Mobile App Features and Functionality

Texas Farm Bureau Underwriters offers a robust mobile app designed to enhance the overall customer experience. With user-friendly interfaces and intuitive navigation, the app provides convenient access to policy information, claims tracking, and even allows users to file claims directly from their mobile devices.

The inclusion of features like real-time notifications and digital ID cards further amplifies the app’s functionality, making it a valuable tool for policyholders on the go.

Online Account Management Capabilities

Policyholders benefit from comprehensive online account management capabilities, empowering them to take control of their insurance experience. The online portal enables easy policy updates, premium payments, and access to important documents.

The user-centric design ensures that customers can navigate effortlessly, making it a central hub for managing and monitoring their insurance policies.

Digital Tools and Resources

Texas Farm Bureau Underwriters invests in digital tools and resources to provide customers with valuable insights and support. From informative resources on their website to online calculators helping customers assess their coverage needs, the company leverages technology to educate and empower policyholders.

These digital tools contribute to a more informed and engaged customer base, aligning with the company’s commitment to transparency and customer-centric practices.

Frequently Asked Questions

What types of insurance products does Texas Farm Bureau Underwriters offer?

Texas Farm Bureau Underwriters offers a range of insurance products, including auto, home, life, health, and farm and ranch insurance.

What is Texas Farm Bureau Underwriters?

Texas Farm Bureau Underwriters (TFBU) is a subsidiary of Texas Farm Bureau Insurance Companies, providing underwriting services for various insurance products. TFBU works closely with Texas Farm Bureau Mutual Insurance Company to assess risks, determine premiums, and issue policies to policyholders.

Where can I find customer ratings and reviews for Texas Farm Bureau Underwriters?

Finding customer ratings and reviews specifically for Texas Farm Bureau Underwriters may be challenging, as it primarily operates as an underwriting entity. Customer feedback and reviews may be more commonly associated with Texas Farm Bureau Mutual Insurance Company, which works in conjunction with TFBU.

 

However, you can check with insurance review websites or forums that discuss Texas Farm Bureau Insurance Companies as a whole for any general feedback or experiences related to their underwriting processes.

How can I assess the reliability of Texas Farm Bureau Underwriters?

Assessing the reliability of Texas Farm Bureau Underwriters can be done by considering the overall reputation and financial strength of Texas Farm Bureau Insurance Companies. Texas Farm Bureau Mutual Insurance Company, the primary insurance provider associated with TFBU, is regulated by the Texas Department of Insurance.

 

You can also review independent rating agencies such as A.M. Best or Standard & Poor’s for information on the financial stability and claims-paying ability of Texas Farm Bureau Insurance Companies.

Can I contact Texas Farm Bureau Underwriters directly for more information?

Texas Farm Bureau Underwriters primarily works in conjunction with Texas Farm Bureau Mutual Insurance Company and is not typically accessed directly by policyholders.

 

If you have specific inquiries related to underwriting or need more information about their processes, it is advisable to contact Texas Farm Bureau Mutual Insurance Company directly. They can provide the necessary information and assist you with any questions you may have.

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Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ...

Insurance Content Team Lead

Diego Anderson

Licensed Real Estate Agent

Diego Anderson is a Real Estate Agent based in the Bay Area of California. Having received his Real Estate License at the age of 18, he wasted no time learning the ins and outs of the industry. With a focus on residential dual agency, he has a passion for supporting and educating families on their home buying and selling decisions. He is no stranger to new builds and new developments. He also r...

Licensed Real Estate Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Texas Farm Bureau Mutual Insurance Company

4.06 (162 reviews)
1
January 5, 2024

Left_stranded_

Road side assistance left me stranded

I’m 12-2-23 I hit a deer on county road between Tree Rivers and Choke Canyon at 6:55am on Saturday morning. I called and reported my accident. It was outsourced to a company. They knew nothing but take policy number and transfers me to road side assistance. Road side assistance would not answer. Recording. Only open Monday thru Saturday 7am to 5pm. It was 7:05am. Called three times to farm bureau and answering service said they could not help...
I’m 12-2-23 I hit a deer on county road between Tree Rivers and Choke Canyon at 6:55am on Saturday morning. I called and reported my accident. It was outsourced to a company. They knew nothing but take policy number and transfers me to road side assistance. Road side assistance would not answer. Recording. Only open Monday thru Saturday 7am to 5pm. It was 7:05am. Called three times to farm bureau and answering service said they could not help me because road side assistance would not answer phone. They left 2 senior citizens stranded with no internet service. When I cancelled my policy. [REDACTED NAME] from Seguin office said they have been getting a lot of complaints. When I called main office, no answered. [REDACTED NAME] [REDACTED NAME] from Waco was smart mouth and said that’s not what their road side assistant said. This insurance company is a piece of crap. They left me stranded to fend for myself in the country. Roadside assistance finally called me 12:30 that afternoon and asked if still needed help. 6 hours later. Do not get Famrm bureau insurance
3
March 8, 2023

CBXSteve

Mission Accomplished - Adjuster Ignored Customer, Claim Gone

I have 3 types of insurance coverage with TFBI, auto, homeowners, and "inland marine coverage" which insures farm equipment. The rates and communication with the local office are very good, and an auto claim I had a number of years back went well, no complaints there. However, I recently filed a claim on the inland marine policy where 2 pieces of covered farm equipment were damaged and out of service. I filed the claim with the local office. They...
I have 3 types of insurance coverage with TFBI, auto, homeowners, and "inland marine coverage" which insures farm equipment. The rates and communication with the local office are very good, and an auto claim I had a number of years back went well, no complaints there. However, I recently filed a claim on the inland marine policy where 2 pieces of covered farm equipment were damaged and out of service. I filed the claim with the local office. They told me an adjuster would be contacting me within a day or two. A week later there had been no contact so I called them back. They gave me the adjuster's phone number and I called him. I got a recorded message on a Friday that he was out of the office and would return Monday, and to leave a message. I did so, and waited another 7 days with no contact from the adjuster. At this point, I could no longer operate without the damaged equipment, canceled the claim and began repairing it at my expense. One repair is completed and one is underway. As a result of this experience I am re-examining who I am buying my insurance from.
5
September 23, 2020

yhmnbvc

Good service and rates from a solid reliable Company

I have been with Texas Farm Bureau for more than a decade. I am very happy with the service and the coverage. Never had any step price increases like my former Insurance Company did and made me switch to Texas Farm Bureau. I had hail damage one time and that was handled very quickly and to my full satisfaction. Both the house and a couple of cars got damaged. I will probably stay with them for life, unless something drastic would happen. But I ...
I have been with Texas Farm Bureau for more than a decade. I am very happy with the service and the coverage. Never had any step price increases like my former Insurance Company did and made me switch to Texas Farm Bureau. I had hail damage one time and that was handled very quickly and to my full satisfaction. Both the house and a couple of cars got damaged. I will probably stay with them for life, unless something drastic would happen. But I do not see that happen with Texas Farm Bureau. They are solid and reliable and conservative approach and stand.
5
December 10, 2019

Fisherman2019

Been with this company many many years

This is a great insurance company that I have been with a long time. It has been good to me and I will continue to use it
1
November 21, 2019

Insurer

Seeking other insurance provider - in your best interest

Lacking customer service skills with agent and staff. Not accommodating to long term clients. Promises made for premiums and coverage that they could not guarantee and honor. Misleading gestures and promises made. Not trustworthy.
4
August 2, 2019

Lindsey1

Good coverage, good rates

Texas Farm Bureau provides a good coverage with competitive rates.. I have both auto and home owners and have had no issues when I had an auto claim. Fortunately , I haven’t had to use the home owners as of this date.
2
July 30, 2019

Movingon2222

Misinformed information

At first my experience seemed like it was flowing in the right direction. However, the person I was dealing with would call me back and say that the quote was not correct. Discounts that I was told I was eligible in the end did not apply. I had to pay more out of pocket. Wrong information and wrong documents that I had signed were null and void. Spent too much time calling and finding out what actually was part of my policy. My premium quote ...
At first my experience seemed like it was flowing in the right direction. However, the person I was dealing with would call me back and say that the quote was not correct. Discounts that I was told I was eligible in the end did not apply. I had to pay more out of pocket. Wrong information and wrong documents that I had signed were null and void. Spent too much time calling and finding out what actually was part of my policy. My premium quote was bogus.
3
June 27, 2019

Trhorn820

Fix this

Poor customer service, these independent agents are very hard to reach and get any issues handled. There is no inter company communication
5
January 9, 2019

Jmbrow1

Farm Bureau is the best, most aff insurance company around.

The best insurance company around. Friendly staff and very timely claims adjusters. I've never had a problem with them and I recommend them to everyone. They make you feel like family instead of a number. If my payment is late or closer to termination they call and email me to ensure I make my payment before it terminates.
5
January 1, 2019

RetireMyHusband

Wish We Had Switched Sooner!

My first experience with this company was my dad as an independent insurance agent having touted its praises for so many years before I asked for a quote! What we have learned since is that we save a of money with Farm Bureau, even having a teenage male driver not long after we switched. They have handled every claim we have had fairly and quickly. They even reimbursed for our son having to have his car unlocked when he didn't know we had roadsid...
My first experience with this company was my dad as an independent insurance agent having touted its praises for so many years before I asked for a quote! What we have learned since is that we save a of money with Farm Bureau, even having a teenage male driver not long after we switched. They have handled every claim we have had fairly and quickly. They even reimbursed for our son having to have his car unlocked when he didn't know we had roadside assurance and had paid for it!
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