Texas Farmers Insurance Company: Customer Ratings & Reviews [2024]

Texas Farmers Insurance Company, backed by a century-long commitment to providing affordable and reliable insurance solutions, stands as a steadfast protector of what matters most to its customers, offering a diverse range of coverage options and discounts to ensure a secure future.

UPDATED: Jun 14, 2024Fact Checked

Melissa Morris

Professor of Nutrition & Kinesiology

Melissa Morris has a BS and MS in exercise science and a doctorate in educational leadership. She is an ACSM certified exercise physiologist and an ISSN certified sports nutritionist. She teaches nutrition and applied kinesiology at the University of Tampa. She has been featured on Yahoo, HuffPost, Eat This, Bulletproof, Vitacost, LIVESTRONG, Toast Fried, The Trusty Spotter, Best Comp...

Professor of Nutrition & Kinesiology

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

UPDATED: Jun 14, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Jun 14, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance providers please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jun 14, 2024Fact Checked
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Texas Farmers Insurance Company

Average Monthly Rate For Good Drivers

$112

A.M. Best Rating:

A (Excellent)

Complaint Level:

Low

Pros

  • Comprehensive Coverage Options
  • Discount Variety
  • Long-standing Reputation
  • Digital Innovation
  • Financial Strength

Cons

  • Mixed Customer Service Ratings
  • Claim Process Feedback
  • Competitive Market
  • Average Customer Ratings
  • Limited Geographic Presence
Are you in the market for reliable insurance coverage? Look no further than Texas Farmers Insurance Company. With over 100 years of experience in the industry, Texas Farmers Insurance Company has a solid reputation for providing quality insurance products and excellent customer service. Their mission is to provide peace of mind to their customers by offering a range of insurance options to meet their unique needs. Whether you're looking for auto, home, life, or business insurance, Texas Farmers Insurance Company has got you covered. Keep reading to learn more about their products, pricing, discounts, and customer reviews.

Texas Farmers Insurance Company has been providing quality insurance products for over 100 years. With a mission to provide affordable insurance coverage that protects what matters most to their customers, they offer a range of insurance products, including auto, home, life, and business insurance.

Their pricing is determined by various factors, such as the type of insurance, coverage options, and the customer’s personal details. They also offer a range of discounts, such as safe driver discounts and multi-policy discounts, to help customers save money on their premiums.

Texas Farmers Insurance Company operates in several states across the US, and they have a solid reputation for providing quality insurance products and excellent customer service.

What You Should Know About Texas Farmers Insurance Company

Company Contact Information

  • Website: https://www.farmers.com/
  • Phone: 1-888-327-6335
  • Mailing Address: 6301 Owensmouth Ave., Woodland Hills, CA 91367

Related Parent or Child Companies

  • Texas Farmers Insurance Company is a subsidiary of Farmers Insurance Group, which is a wholly-owned subsidiary of Zurich Insurance Group.

Read more: Farmers Auto Insurance Review

Financial Ratings

  • Texas Farmers Insurance Company has an A (Excellent) rating from A.M. Best, which is a leading credit rating agency that specializes in the insurance industry.

Customer Service Ratings

  • Texas Farmers Insurance Company has received mixed customer service ratings. The company has an A+ rating from the Better Business Bureau (BBB), but it has a lower rating of 2.1 out of 5 stars based on customer reviews on the BBB website.

Claims Information

  • Texas Farmers Insurance Company has a claims center that customers can contact to file claims. Customers can file claims online, over the phone, or by contacting their local agent. The company has a 24/7 claims center that is available to customers at all times.

Company Apps

  • Texas Farmers Insurance Company offers a range of mobile apps that customers can use to manage their insurance policies and claims. The apps include:
  • Farmers Mobile App: Allows customers to view policy information, pay bills, file and track claims, and more.
  • Signal App: Monitors driving behavior and offers discounts for safe driving.
  • My Farmers App: Allows customers to access personalized policy and claims information, as well as pay bills and request roadside assistance.

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Texas Farmers Insurance Company Insurance Coverage Options

Texas Farmers Insurance Company takes pride in its extensive array of coverage options tailored to safeguard your assets and loved ones. From auto and home insurance to life and business coverage, explore the comprehensive protection plans designed to suit your unique needs.

  • Auto Insurance: Provides coverage for personal and commercial vehicles, as well as motorcycles and recreational vehicles.
  • Home Insurance: Offers protection for homes, condos, and rental properties, as well as personal property and liability coverage.
  • Life Insurance: Provides coverage for individuals and families, including term life, whole life, and universal life insurance.
  • Business Insurance: Offers coverage for small and large businesses, including property and liability coverage, workers’ compensation, and commercial auto insurance.
  • Specialty Insurance: Provides coverage for unique risks, such as flood insurance, pet insurance, and travel insurance.

Customers can customize their coverage options based on their needs and preferences. Texas Farmers Insurance Company also offers a range of add-ons and endorsements that can provide additional coverage, such as roadside assistance and rental car reimbursement.

Texas Farmers Insurance Company Insurance Rates Breakdown

Driver ProfileTexas Farmers InsuranceNational Average
Clean Record$83$119
1+ Ticket$121$147
1+ Accident$163$173
DUI$208$209
Poor Credit$143$205

*monthly rates are based on an average of minimum and full coverage for a 45-year-old male driver

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Texas Farmers Insurance Company Discounts Available

DiscountsTexas Farmers Insurance
Anti Theft12%
Good Student16%
Low Mileage14%
Paperless9%
Safe Driver21%
Senior Driver11%

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Unlock substantial savings with Texas Farmers Insurance Company’s diverse range of discounts, designed to make quality coverage more affordable. Whether you’re a safe driver, bundling policies, or embracing safety features, our discounts aim to maximize value while ensuring your protection.

  • Safe Driver Discount: Customers who maintain a clean driving record may be eligible for a discount on their auto insurance.
  • Multi-Policy Discount: Customers who bundle multiple policies, such as home and auto insurance, can receive a discount on their premiums.
  • Home Safety Features Discount: Customers who have certain safety features installed in their homes, such as smoke detectors and security systems, may qualify for a discount on their homeowners insurance.
  • Good Student Discount: Students who maintain good grades may be eligible for a discount on their auto insurance.
  • Professional Group Discount: Members of certain professional groups, such as teachers and firefighters, may qualify for a discount on their insurance.
  • Mature Driver Discount: Customers who are 55 or older and complete an approved mature driver course may be eligible for a discount on their auto insurance.

These discounts can help customers save money on their insurance premiums while still maintaining the coverage they need. Customers should contact Texas Farmers Insurance Company or their local agent to learn more about the discounts that are available to them.

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How Texas Farmers Insurance Company Ranks Among Providers

Texas Farmers Insurance Company operates in a highly competitive insurance industry, where several companies offer similar products and services. Here are some of the company’s main competitors:

  • State Farm: State Farm is the largest insurer in the United States and offers a wide range of insurance products, including auto, home, life, and health insurance.
  • Allstate: Allstate is another major player in the insurance industry and offers similar products and services to Texas Farmers Insurance Company, including auto, home, and life insurance.
  • Nationwide: Nationwide is a mutual insurance company that offers auto, home, and life insurance, as well as other financial products and services.
  • Geico: Geico is a subsidiary of Berkshire Hathaway and specializes in providing affordable auto insurance to customers.
  • Progressive: Progressive is a well-known insurance company that offers a range of insurance products, including auto, home, and commercial insurance.

These companies compete with Texas Farmers Insurance Company for market share and customers in various ways, such as offering competitive rates, innovative products, and superior customer service.

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Texas Farmers Insurance Company Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Texas Farmers Insurance Company streamlines the claims process, offering customers multiple convenient avenues for filing claims. Whether through a user-friendly online portal, over the phone, or utilizing their dedicated mobile apps, policyholders can easily initiate the claims process, adapting to their preferred method.

Average Claim Processing Time

Efficiency is at the forefront of Texas Farmers Insurance Company’s claims handling. With a commitment to swift resolutions, the company boasts an average claim processing time that minimizes inconvenience for policyholders. Timeliness is a priority, ensuring customers experience a smooth and prompt claims experience.

Customer Feedback on Claim Resolutions and Payouts

The true test of an insurance provider lies in its ability to deliver on promises during claim resolutions. Texas Farmers Insurance Company has garnered positive customer feedback for its fair and satisfactory claim resolutions. Payouts are handled with transparency and efficiency, contributing to overall customer satisfaction.

Texas Farmers Insurance Company Digital and Technological Features

Mobile App Features and Functionality

Texas Farmers Insurance Company stands out in the digital landscape with feature-rich mobile apps. These apps empower policyholders with on-the-go access, allowing them to manage policies, file claims, and access important documents seamlessly. The intuitive design ensures a user-friendly experience, putting control at the fingertips of customers.

Online Account Management Capabilities

Embracing digital transformation, Texas Farmers Insurance Company provides robust online account management capabilities. Policyholders can effortlessly navigate through their accounts, update information, and review policy details. The online platform enhances accessibility and convenience, giving customers the flexibility to manage their policies anytime, anywhere.

Digital Tools and Resources

In the realm of digital tools, Texas Farmers Insurance Company goes beyond the basics. Offering a suite of resources, from educational materials to interactive tools, policyholders have access to a wealth of information. This commitment to digital empowerment ensures that customers are not only protected by insurance but are also well-informed about their coverage and options.

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Frequently Asked Questions

What types of insurance does Texas Farmers Insurance Company offer?

Texas Farmers Insurance Company provides a comprehensive range of insurance products, including auto, home, life, and business insurance. They aim to meet diverse customer needs by offering a variety of coverage options.

How can I file a claim with Texas Farmers Insurance Company?

Filing a claim with Texas Farmers Insurance Company is convenient and flexible. You can initiate the claims process online through their user-friendly portal, over the phone with a representative, or by using their dedicated mobile apps.

What is the average processing time for claims with Texas Farmers Insurance Company?

The company prioritizes efficiency in claims processing to minimize inconvenience for policyholders. While specific processing times may vary, Texas Farmers Insurance Company is committed to swift and timely resolutions.

What discounts are available to policyholders?

Texas Farmers Insurance Company offers a variety of discounts to help customers save on premiums. These include safe driver discounts, multi-policy discounts, and incentives for certain safety features in vehicles or homes. Exploring these discounts can lead to significant cost savings.

How does Texas Farmers Insurance Company leverage technology for policyholders?

The company embraces digital innovation with feature-rich mobile apps, providing on-the-go access to policy management and claims filing. Online account management capabilities empower customers to handle policy details conveniently. Additionally, Texas Farmers Insurance Company provides a range of digital tools and resources for enhanced customer engagement.

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Melissa Morris

Professor of Nutrition & Kinesiology

Melissa Morris has a BS and MS in exercise science and a doctorate in educational leadership. She is an ACSM certified exercise physiologist and an ISSN certified sports nutritionist. She teaches nutrition and applied kinesiology at the University of Tampa. She has been featured on Yahoo, HuffPost, Eat This, Bulletproof, Vitacost, LIVESTRONG, Toast Fried, The Trusty Spotter, Best Comp...

Professor of Nutrition & Kinesiology

Daniel Walker

Licensed Insurance Agent

Daniel Walker graduated with a BS in Administrative Management in 2005 and has run his family’s insurance agency, FCI Agency, for over 15 years (BBB A+). He is licensed as an insurance agent to write property and casualty insurance, including home, life, auto, umbrella, and dwelling fire insurance. He’s also been featured on sites like Reviews.com and Safeco. To ensure our content is accura...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Free Insurance Providers Comparison

Compare Insurance Providers Rates to Save Up to 75%

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